123Signup Association Manager Software


 

123Signup’s Association Manager platform is built to serve the needs of small associations, trade organizations, clubs and other member-based organizations. The solution provides membership and event management tools to automate enrollment, renewals and dues collection, online event registration and payment processing. It allows users to track donations, educational credits, surveys and more. The software includes directory management and communications tools to facilitate member engagement.

123Signup provides tools to track fund activities and sponsorships. The application enables association managers to categorize sponsors by type of event, track interactions with potential sponsors and search lists to identify new sponsorship opportunities. The solution provides members self-service functions to keep their profiles up-to-date.

123Signup helps member organizations and associations trim the admin to-do-list and utilize the time to grow membership base. The software accepts membership dues, event payments, and donations securely online and schedules automated email reminders to members to renew their membership. The tool can be customized and integrated with the user website to match the organization’s brand.

 

123Signup Association Manager - Directory download
 
  • 123Signup Association Manager - Directory download
    Directory download
  • 123Signup Association Manager - Donation management
    Donation management
  • 123Signup Association Manager - Email confirmation messages
    Email confirmation messages
  • 123Signup Association Manager - Event creation
    Event creation
  • 123Signup Association Manager - Promotion setup
    Promotion setup
  • 123Signup Association Manager - Reports
    Reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

33 Reviews of 123Signup Association Manager

 

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Software Advice Reviews (5)
More Reviews (28)

Showing 1-5 of 5

Cydney from Culinary Services
Specialty: Higher Education
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

123Signup Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

-Email reminders
-Organized
-Calendars are easy to follow
-Promotional
-Allows Free live demos
-Simple to use, no training needed

Cons

I wish they offered a yearly membership rather than monthly payments and not include set up fees. The software is very organized but I was it to include more color options. This would help with the organization.

 
 

Rashesh from dream
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Association and Event Management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

A very good concept.Quite easy to create events,associations,membership types etc.It's quite easy to use for first time users too.

Cons

Not as much good as compared to international standards.Sometimes i feeling it's little bit more textual and more graphical feature should be provided.

 
 

Rachel from STS
Specialty: K-12 Education
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Online payment for events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use. Menu driven. Basic forms can be expanded to advance in one click. Forms can be copied and renamed for ease of creation.

Cons

Reports are not easy to navigate. But once you learn it they do the job. Would like to be able to create a user defined report.

 
 

Bart from Bart Fields
Specialty: Healthcare & Hospitals
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Very user-friendly and excellent reporting tools. Highly recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very user-friendly and excellent reporting tools. Highly recommend

Pros

Very user-friendly and excellent reporting tools. Highly recommend. Best product I have tested on the market.

 
 

Bette from North Shore Technology Council
Specialty: Other

May 2015

May 2015

It looks simple - but it's a work horse and does a lot!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Instant response - if I need something changed or updated, it's generally done within a day or two at the most. If I need some special report, likewise a simple explanation of what I am looking for and I have it. The support team is the best I've ever dealt with. And if you have any questions, an email generally solves it within an hour or two.

Likes Least

I would describe myself as a "power" user. The system is built for the general user with easy to understand screens, reports, etc. While I get everything I really need, there is sometimes more screens to accomplish a task than I think necessary.

Recommendations

This is a member management system. You need to look at all of the tasks managed by the system that you might need, from credit card processing, to member management, online directory, financial reports, etc. I have reviewed other systems and while they might do some of the things just as well, I have yet to find a more comprehensive package.

 
 
 
Showing 1-20 of 28

Joseph from NC Healthcare Engineers Association
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Works good and takes a little to get used to.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Nice and accurate information used for both planning and finance. The support was as good as you can ask for.

Cons

Took a while to navigate through. However, there is support to guide you should you want to go that route

Source: Capterra
 

Mary from Robert McNeel and Associates

May 2017

May 2017

Found it: 123SignUp is the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The features, price & support: it does what we were looking at a reasonable and is very easy to use and copy existing events to make new event. With the 123Signup we can add a link to our training schedule. The customer can sign up and pay "24/7". Since we are a small training center, the price of other event management software that was subscription based was prohibitive. 123Sign up is priced "by use". And that makes a lot of sense for us.
Tech support is also great and reply right back if you have any issues. Don't buy features that you will not use. With this product you get quality and is not going to cost an "arm & a leg" so to say.

Cons

The interface for the configuration is pretty text based. I would like to see it more graphics and easier to jump between options.

Source: Capterra
 

Richard from US Lacrosse Central Pennsylvania Chapter

March 2017

March 2017

US Lacrosse Central Pennsylvania Hall of Fame Dinner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

280 guest attended our event and we only had a couple of requests for signup assistance. Set-up required a few questions and customer support was excellent.

Source: Capterra
 

Mary from Robert McNeel and Associates

February 2017

February 2017

Great Product, Fair Price and Super Suppoer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were looking for a program that would allow customers to sign up for our traditional classroom training and also collect the fees. We did not need a email management software, or full web marketing suite like Constant Contact. We found 123SignUp and were immediately impressed by the eval, the support and pricing. Sarah gave me an my coworker a private training session. We learned the basics and had our events links made in no time. We had they register our PayPal to collect the sign up fee, and we were set. We have used it for 18 months and have had zero issue.
The web interface seems a bit dated, but the functionality is 100% there. I am sure they will catch up with the UI at some point.
I would totally recommend this product.

Source: Capterra
 

Laura from Children's Hospital Los Angeles Medical Group

December 2016

December 2016

123Signup for Medical Conferences

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've been using 123Signup since 2009 and are very happy with the product. We present 3 annual pediatric conferences with about 200-300 registrants for each conference. 123Signup provides the flexibility & functionality we need at a very reasonable cost.

In evaluating our product options, we found that many choices were either too simple (didn't have the functionality we needed) or were more robust (and expensive) than we needed and not scalable to our less-complicated needs.

Our conferences have multiple registration types with varying fees and several fee deadlines. In addition, we offer optional "add-on" items which can be purchased during the initial registration process or at a later time. 123Signup has the functionality to handle all of these items and updates, as event items are added or changed, are easy. Our events are quite similar year-to-year. When setting up a new event, we can copy the prior year event and update dates, fees, etc.

Pricing was a significant factor in our initial and on-going decision to use 123Signup. 123Signup's usage-based fee (percentage of registration cost) in combination with the fee cap (maximum per registration) makes this product cost-effective for our medium-sized medical conferences.

We've had quick and effective customer support from 123Signup. We recently requested a customization for our events and it was implemented within 24 hours.

On an overall basis, we've been very satisfied with 123Signup and would highly recommend this product.

Source: Capterra
 

Emily from DallasCIO

December 2016

December 2016

Review of 123Signup

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our experience with 123Signup has been overall great for membership and event attendance. I wish there was a better front facing view for our members and guests, but the functionality is pretty good overall. Customer support is outstanding.

Source: Capterra
 

Anna from Friends of Edgar Evins State Park, Inc.

December 2016

December 2016

WE RECOMMEND THIS COMPANY AND SERVICE TO ALL OUR FRIENDS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Making ticket sales available on-line through this company has been a great help to our small non-profit organization. It has reduced staff time as well as insured that patrons pay for their reservations at the time they make them. It streamlines the sign-in procedure when they arrive to claim their seats. We don't have to worry about collecting money from them at the gate, figuratively speaking, and if they fail to show up it is their loss, not ours. Most like being able to make on-line reservations 24/7 at their convenience. It took a bit of customer education but it has proved to be a good thing for us and them in the long run.

Source: Capterra
 

Steven from CSAIA
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Wow!!! Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our organization had been using a small independent web service / training registration program for several years. I liked the person contact with the owner and the ability to pickup the phone and get someone to help. The organization expanded our web / training registration needs and unfortunately the owner wasn't able to produce what we needed. We found 123Signup and I have been impressed from day one with the easy and prompt service from customer support. I can't say enough positive things.

Pros

Easy of use and the immediate availability of customer service.

Cons

N/A. They have been very open minded when making suggestions to improving their system

Source: Capterra
 

Jeanette from American College of Veterinary Radiology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

overall usability review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The only drawback that I have encountered is that we cannot merge accounts with the same member.
We sometimes have members who register for exams for conferences with a different email address and thus start a non member account when they already have an account.
I usually terminate the non member second account, and can see their transaction history, but it would be nice to merge that info into their member account.

I wish that the Donation section could be categorized to various donation types.

Pros

ease of use

Cons

the two things I mentioned.

Source: Capterra
 

Shanthi from India Communtiy Center
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Membership manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's great tool to use except for pulling reports when we specify period of time it's not user friendly

Pros

Very good system for creating events and membership types..etc

Cons

Pulling reports

Advice to Others

None

Source: Capterra
 

Christine from SFEPC & FPF
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using 123SignUp for several years now with multiple groups. Great software and friendly, helpful staff.

Pros

Convenient

Source: Capterra
 

Bette from North Shore Tech Council

November 2016

November 2016

Robust member and event management system, low cost

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Most important, I have never received such outstanding customer service and support from any other company. 123sign up gets back to you generally within am hour and if you need a change to your database or a special report, max time I waited was a few days. Highly recommend.

Source: Capterra
 

Charles from Hot Chips

November 2016

November 2016

A solid registration service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Although the system lacks some useful features it does deliver a solid and reliable registration service. We use 123Signup for our conference (about 600 attendees) because we can rely on it. We had only one instance where the system went down (in the last five years) and it was fixed within an hour. Customer service is excellent and is very responsive typically answering questions within the hour.

Source: Capterra
 

Raymond Lynn from World Flower Council
Number of employees: 1 employee Employees number: 1 employee

November 2016

November 2016

Association and event management review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

123Signup solved several challenges for our organization in a very easy, quick and cost effective manner. As a small non profit organization, we cannot afford elaborate software or paid administrators and clerical staff. 123 is the perfect solution.

Pros

prompt customer support

Cons

Not really designed for an international organization.

Advice to Others

Make more adaptable to an international membership. remove all the USA defaults. Assuming every user is from North American is not good. Can even be insulting to some cultures.

Source: Capterra
 

Ed from ASQ
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Great Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

123signup offers a great value for our organization. The customer support staff is great. They get back with answers and resolve issues quickly. Our organization has asked for some customized features. Once the requirements were explained, 123 tech support made the modifications at a very reasonable price. We are very happy with the service provided by 123signup.

Pros

Very reasonably priced and the customer and tech support are great.

Cons

Other event registration services offer more features.

Advice to Others

A mobile check in feature would be great.

Source: Capterra
 

Amanda from San Francisco Neurological Society
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

123Signup is user friendly and affordable for non-profits!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using 123Signup for nonprofit organizations for about 9 years now. It is very user friendly and affordable, which is key for my clients. The other software out there, that come with more bells and whistles, is just out of our budget range. 123Signup is always improving and by far has the best customer service around.

Pros

easy to use and affordable

Cons

a tad outdated on the look of software compared to others out there, but they are always improving

Source: Capterra
 

Rebecca from South Dakota Counseling Association

November 2016

November 2016

Amazing customer service, but would like a few updates to the program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

123 Signup works for us as a smaller organziation. While I like that we can include links, it would be much easier if we could attach PDFs to our mailings. In addition, it is frustrating to have to enter in code whenever I want to change the font of my emails to make them easier to read. The customer service team is fantastic! They are kind and the communication is wonderful. They work to rectify any problems and are always happy to help.

Source: Capterra
 

Emily from inspireCIO

November 2016

November 2016

123Signup Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

123Signup has pros and cons. Ultimately, I appreciate the membership features, but I wish it could do more with event registration. It needs to have a modern look and feel, not so much DOS looking.

Source: Capterra
 

Jeanette from American College of Veterinary Radiology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

ACVR's Controller

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I appreciate that I am connected directly to a person and do not have to listen to a computerized menu. I have always had great and correct customer service and all my questions are answered.
123signup always makes updates to our Dues, or any other changes, promptly.
I only wish that the credit card fees were lower; we collect hundreds of thousands in dues and registration fees, and I wish we had some sort of quantity discount.

Pros

captures notes pertaining to members

Cons

wish the donation area had more flexibility and could segregate donation by category.

Advice to Others

I find it easy to use. Our treasurer and our outsourced staff have had trouble.
I think that the registration area hung her up with new registrants vs registering an existing member. She learned a lot her first time around, and so did I.

Source: Capterra
 

Donna from Maine Educators' Consortium
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2016

July 2016

Excellent Resources for small business owners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Going from educator to business woman was quite a transition. I looked for products and services that were cost effective, easy to use, and provided great tech support. I also looked for services that would support my newly acquired business skills. 123 Contact software addresses 90 % of our "bookkeeping" and organizational needs. Being new to the business world it took me awhile to learn and understand my way around 123 Sign up, however, when I needed support I always received thorough, step by step, detailed instructions from 123 staff. The customer support and the willingness to help meet my business needs, is the reason my company will stay with 123Signup until the day we close up shop.

Pros

the variety of organizational services it provides and the excellent , knowledgeable and professional tech support staff

Cons

A couple of pages are difficult to navigate.

Advice to Others

You will like the convenience of keeping all your business' organizational pieces with one company.

Source: Capterra
 
 
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