Orange Leap On Demand Software


 

Orange Leap is a web-based fundraising, donor management, and non-profit CRM (constituent relationship management) system designed for the small and mid-sized non-profit organization. It can be used by all types of non-profits, including associations, churches, faith-based ministries, and philanthropic foundations. 

Because the software is web-based, non-profits can manage their constituents from any location that is internet ready. A constituent could be an individual or a business, but each will have their own profile type, easing your reporting and segmentation efforts. 

Orange Leap is a simple, modern, and intuitive system that can be learned quickly with little training. That means your organization's staff members and volunteers can focus on serving donors and constituents rather than navigating clunky, outdated technology. Plus, there are plenty of online training manuals and resources to keep your team updated on best practices. Finally, Orange Leap integrates with your existing accounting, email marketing and website management systems, so there's no need to replace them. The software is priced monthly on a per user basis. 

If your non-profit organization is in the market for a powerful, yet easy to understand constituent management system, we would recommend that you evaluate Orange Leap. 

 

Orange Leap On Demand
 
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

12 Reviews of Orange Leap On Demand

Showing 1-12 of 12

 

from WorldHelp
Specialty: Faith-Based Ministries
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

OL Review from daily user

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ability to customize what our organization needs.

Likes Least

I'm not able to pick up the phone and speak to someone or get immediate help with problems.

Recommendations

Make sure everything is set up exactly as you need it prior to going live.

 
 

from World Help
Specialty: Faith-Based Ministries
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It is easy to use and has the ability to hold an extensive amount of details about a donor.

Likes Least

At times, when there is high usage, it can be slow.

Recommendations

I don't have any recommendations for others evaluating software.

 
 

from World Help
Specialty: Faith-Based Ministries
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Orange Leap Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Overall, it's a great system.

Likes Least

Sometimes, when reports are running, it slows the system way down, making it hard to be productive.

Recommendations

It's really simple to use, and the customer service support is great!

 
 

from World Help
Specialty: Faith-Based Ministries
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Organized and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The server is reliable, and reporting is easy.

Likes Least

Some pages are click-heavy. I wish there was a mobile app. That would be wonderful.

Recommendations

If you are a nonprofit seeking database software, give Orange Leap a look!

 
 

from World Help
Specialty: Faith-Based Ministries
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Less Than Impressed

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

I have the ability to capture all the information about our giving partners in one place.

Likes Least

My biggest issue is the inconsistency of being able to access and report the data in the system. There's also a delay in response to our technical support issues.

Recommendations

Allow more of your staff to test drive any software for a significant period of time before committing to a product. Experience customer service beyond the sales process.

 
 

from World Help
Specialty: Other
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Donor Services Coordinator

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It seems fairly easy to navigate. After only using it for about a month, I've been able to pick up on using the program fairly quickly. It's not hard to understand.

Likes Least

When deleting back months, you are not able to delete each month that you want at a time. You have to delete each month individually.

Recommendations

I don't have any. It seems to meet our daily needs, as we are on this program all day.

 
 

from World Help
Specialty: Faith-Based Ministries
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Still a relatively new user

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like that there are multiple ways to look up donor's records.

Likes Least

When running reports, the systems tends to be extremely slow for the operators working within the system.

Recommendations

Since I was not involved in the initial process of what we were looking for and with what we have, I cannot comment.

 
 

from World Help
Specialty: Faith-Based Ministries
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

I don't use it much, but it gets the job done

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's easy to search for what I need.

Likes Least

Some days, Orange Leap runs slow, but I think that has to do with our internet connection rather than with the vendor.

Recommendations

I don't have any recommendations for others.

 
 

from World Help
Specialty: Faith-Based Ministries
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Database for donors in a non profit org

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

You can save a lot of information and have it organization in to different fields.

Likes Least

Occasionally, the database will be very sluggish, or certain aspects won't work properly.

Recommendations

I don't really have any recommendation for evaluating.

 
 

from World Help
Specialty: Faith-Based Ministries
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Orange Leap Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It puts everything in once place and is easy to navigate.

Likes Least

Processing times are sluggish, and the site crashes altogether at times.

Recommendations

Does it meet your needs and expectations? That is something I would consider.

 
 

from World Help
Specialty: Faith-Based Ministries
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Newer user, good experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I love that everything (at least the functions that I need to use) is set out in a pretty straightforward way.

Likes Least

I don't like that I often have to navigate to a handful of different pages before I can get to what I need.

Recommendations

I don't have any suggestions at all for this software.

 
 

from World Help
Specialty: Faith-Based Ministries
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Overall positive experience

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like that the database is customizable; we are able to make changes to the database that make it work better for us.
I love the people at Orange Leap. They have been very friendly and always try to be as helpful as possible. It is obvious that they try very hard to please their customers.

Likes Least

Sometimes, getting things changed seems to take a good amount of time and can cost a good amount of money.

Sometimes, we have to pay for changes to be made in The Guru, and I am not sure why we are having to even suggest these changes, much less have been asked to pay for them, as many of them seem like they should have been there in the first place.

Accessing the data externally has been relatively cumbersome and sometimes impossible. This has been disappointing, as we were promised this capability when we signed up with Orange Leap.

Recommendations

Make sure all customizations get done up front. Getting things updated or even changed after go-live seems to take a lot of time and money.

 
 
 
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