WebLink Connect is a cloud-based non-profit software solution. Key features include modules for membership management, event management and financial management.
WebLink Connects’ membership management module allows users to manage sales reps, members and prospects in one database. The system can integrate with users’ websites so content will always update in real-time. Member, event and financial management reports can be generated.
WebLink Connect also offers an event management module. Users can set up events, send reminders to attendees, track sponsorship revenue and run reports. Event information is automatically shared on users’ websites. An integrated credit card reader is available, allowing users to take payments anywhere.
WebLink Connect financial management module includes automated invoicing, website integration and member self-service. Users can also create websites using a drag and drop interface.
WebLink Connect is priced per user per month. A mobile app for iOS is available. This product is offered worldwide and has been around since 1998.
Denise from MI Association of Broadcasters
Specialty: Public Broadcast (TV & Radio)
Sadly, cannot say. It has been 8 months since paying our fee and we still do not have a database to work with. After several phone conversations and emails, we were told our relationships are not new and seem pretty simple to what they do. Yet, they have not been able to import our data into a usable format. VERY disappointed.
Support. Turn around time is lengthy and solutions are not what are promised in conversations.
I would not recommend using this software. Our sales person was GREAT! I was told how they could adapt to our membership needs, now I'm told they cannot add any adaptation except adding custom fields which have restrictions on sorting and printing, etc. Very dissatisfied.
Julie from Chamber
Pros - the financial management side is solid, customer service responds quickly although many times can't fix the issue or won't consider adding a common feature
Cons - database management and web administration cumbersome, not user friendly and antiquated, mass communication way beyond antiquated and their recommendation is to use constant contact, event calendar has had an issue for 2 years that they won't fix, they charge extra if you want to use your ipad or tablet, they refuse to add features that are standard in even free communication, social media, and website programs
Lindsay from Chico Chamber of Commerce
WebLink is the database that we use at our Chamber of Commerce. During my working life I have used many different databases, and I can say that WebLink is one of the most user friendly databases that I have become acquainted with. I can navigate WebLink with ease, and if I do run into a question the customer service is outstanding! When I have called customer service, they are always readily available and extremely helpful, it has to be one of the best features of WebLink. We are very happy with this product, and the people behind it!
Luella from Far West Equipment Dealers Association
I highly recommend as I have had nothing but a positive experience.
Ed from AATC
As a seasoned Weblink user, I can honestly say that for a 'packaged' product, it has a lot of great features. Not only that but they have shown an eagerness to update and change the product to meet our needs many times and are constantly seeking to improve it.
With any product their are pros and cons, so my objective thoughts are below:
- Good Price Point
- Cloud-based, no need to keep data on a server and can access it from any computer using Windows
- Excellent uptime with server
- Weblink has created an online portal to help manage your data from a browser
- Communication with Weblink is great. Rarely do I need to follow up
- Outstanding training tools; both video and knowledge base
- Although not perfect, their email communication tool is solid.
- Responds very well to SQL commands
- Smart client only supports Windows¿no Mac or Linux support
- Interface is slow to catch up with modern UI models, lack of intuitiveness in interface.
- Requires a strong Internet connection, can be hindered greatly by slow connections
- The product has a lot of pieces to it, so the learning curve can be extraneous sometimes for some users.
William from COC
WebLink software provides us the database software we need. The functionality is there and it meets all of the needs we ask it to.
Carmen from Timmins Chamber of Commerce
The team at Weblink is always willing to hear our concerns regarding their software. They take our recommendations into consideration and always follow-up to our requests in a timely manner. Their customer service is top notch.
Loren from Utah Technology Council
Weblink takes every step to meet their customers' needs by listening to our feedback and then acting on the suggestions that make the most sense for the overall use of their software. We have been a customer for 10 years and have experience this dedication first hand.
Scott from Oceanside Chamber of Commerce
I have not seen a better chamber database program on the market than Weblink Connect. It provides us with a comprehensive tool for managing our members, prospects, events and finances. We love the integration with our website, as it allows us to easily add events, business listings and news stories to our website any time we want.
The staff at Weblink International is very knowledgeable and helpful. They are a pleasure to work with. I really appreciate the fact that they organize an annual user summit to give us the opportunity to network with their staff and learn more about using their product.
Cheryl from Greater Victoria Chamber of Commerce
We use WebLink as an integrated tool for our chamber managing our website CMS, invoicing, automated recurring payments and e-commerce, events, database & reporting and a basic CRM. The system is good for both basic as well as advanced users, providing wizards for the less proficient and SQL tools for the higher end user. Their staff are phenomenal, probably the system's biggest strength.
WebLink's operating system could process a little faster and the use of Crystal Reports for reporting can provide challenges if you don't have a staff member who can customize reports for unique reporting needs.
Overall the system is robust and configurable, staff are helpful and management actively listens and responds to customer requests for enhancements.