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OverviewReviews
Alternatives
Gladly

Best 15 Gladly Alternatives

Gladly

Gladly

4.8
(137)

Pricing: Available upon request

Free trial
Free version
On this page
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  • Alternatives
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Preview of Top Gladly Alternatives

Main Product
Gladly

Gladly

4.8
(137)

Ratings Breakdown

  • 4.87Ease of use
  • 4.80Value for money
  • 4.84Customer support
  • 4.78Functionality

Pricing

Available upon request

Get Price
Top Alternative
Salesforce Sales Cloud

Salesforce Sales Cloud

Ratings Breakdown

  • 3.99Ease of use
  • 4.05Value for money
  • 4.13Customer support
  • 4.38Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
LiveChat

LiveChat

4.6
(1705)

Ratings Breakdown

  • 4.65Ease of use
  • 4.50Value for money
  • 4.59Customer support
  • 4.48Functionality

Pricing

Starting at $24.00 per month

Get Price
Top Alternative
LiveAgent

LiveAgent

4.7
(1746)

Ratings Breakdown

  • 4.57Ease of use
  • 4.65Value for money
  • 4.70Customer support
  • 4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Gladly Alternatives

Salesforce Sales Cloud

Salesforce Sales Cloud

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Salesforce Sales Cloud

  • Activity Dashboard
  • Activity Tracking
  • AI/Machine Learning
See All

0%

Shared Features with Gladly

  • No shared features

Integrations Comparison

97%

Unique Integrations for Salesforce Sales Cloud

  • Birdeye
  • Box
  • ClearSlide
See All

3%

Shared Integrations with Gladly

  • Slack
See Salesforce Sales Cloud Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

10%

Shared Features with Gladly

  • Batch Communications
  • Forms Management
  • Interaction Tracking
See All

Integrations Comparison

97%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

3%

Shared Integrations with Gladly

  • Adobe Commerce
  • BigCommerce
  • Klaviyo
See All
See Zendesk Suite Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

3%

Shared Features with Gladly

  • Issue Management
  • Issue Tracking

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with Gladly

  • No shared integrations
See Salesforce Service Cloud Screenshots
LiveChat

LiveChat

4.6
(1705)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for LiveChat

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

3%

Shared Features with Gladly

  • Feedback Management
  • Interaction Tracking

Integrations Comparison

94%

Unique Integrations for LiveChat

  • 1CRM
  • 1Password
  • 2way
See All

6%

Shared Integrations with Gladly

  • Adobe Commerce
  • Asana
  • BigCommerce
See All
See LiveChat Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

5%

Shared Features with Gladly

  • Batch Communications
  • Interaction Tracking
  • Issue Tracking

Integrations Comparison

91%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Agile CRM
See All

9%

Shared Integrations with Gladly

  • Adobe Commerce
  • Asana
  • BigCommerce
See All
See LiveAgent Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

7%

Shared Features with Gladly

  • Feedback Management
  • Interaction Tracking
  • Issue Management
See All

Integrations Comparison

92%

Unique Integrations for Freshdesk

  • Aircall
  • Ameyo
  • Box
See All

8%

Shared Integrations with Gladly

  • Adobe Commerce
  • BigCommerce
  • Playvox
See All
See Freshdesk Screenshots
HelpDesk

HelpDesk

4.6
(170)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for HelpDesk

  • Activity Dashboard
  • Activity Tracking
  • AI Copilot
See All

8%

Shared Features with Gladly

  • API
  • Feedback Management
  • Interaction Tracking
See All

Integrations Comparison

82%

Unique Integrations for HelpDesk

  • Chatbot
  • GitHub
  • HubSpot CRM
See All

18%

Shared Integrations with Gladly

  • Shopify
  • Slack
See HelpDesk Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Tidio

  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Escalation
See All

2%

Shared Features with Gladly

  • Feedback Management

Integrations Comparison

91%

Unique Integrations for Tidio

  • Agile CRM
  • Brevo
  • Campaign Monitor by Marigold
See All

9%

Shared Integrations with Gladly

  • Adobe Commerce
  • BigCommerce
  • Klaviyo
See All
See Tidio Screenshots
Superchat

Superchat

4.8
(281)

Starting Price: 79.00 per month

Free trial
Free version

Features Comparison

94%

Unique Features for Superchat

  • Activity Tracking
  • Alerts/Notifications
  • Autoresponders
See All

6%

Shared Features with Gladly

  • API
  • Interaction Tracking
  • Personalization

Integrations Comparison

100%

Unique Integrations for Superchat

  • apomap
  • Gmail
  • HubSpot CMS Hub
See All

0%

Shared Integrations with Gladly

  • No shared integrations
See Superchat Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • Assignment Management
See All

5%

Shared Features with Gladly

  • API
  • Interaction Tracking
  • Issue Tracking

Integrations Comparison

94%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

6%

Shared Integrations with Gladly

  • Asana
  • BigCommerce
  • Slack
See All
See Zoho Desk Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Intercom

  • Access Controls/Permissions
  • Activity Dashboard
  • Automated Responses
See All

5%

Shared Features with Gladly

  • Batch Communications
  • Feedback Management
  • Interaction Tracking

Integrations Comparison

93%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Aircall
See All

7%

Shared Integrations with Gladly

  • Delighted
  • Klaviyo
  • Shopify
See All
See Intercom Screenshots
Zoho Assist

Zoho Assist

4.7
(1333)

Starting Price: 480.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zoho Assist

  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Notifications
See All

3%

Shared Features with Gladly

  • API
  • Issue Management

Integrations Comparison

94%

Unique Integrations for Zoho Assist

  • Freshdesk
  • Google Workspace
  • Jira
See All

6%

Shared Integrations with Gladly

  • Slack
See Zoho Assist Screenshots
Denser AI

Denser AI

5.0
(31)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

86%

Unique Features for Denser AI

  • AI/Machine Learning
  • Chat/Messaging
  • Chatbot
See All

14%

Shared Features with Gladly

  • API

Integrations Comparison

0%

Unique Integrations for Denser AI

  • No unique integrations

0%

Shared Integrations with Gladly

  • No shared integrations
See Denser AI Screenshots
Dynamics 365

Dynamics 365

4.4
(5800)

Starting Price: $50.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Dynamics 365

  • Accounts Receivable
  • Asset Lifecycle Management
  • Billing & Invoicing
See All

0%

Shared Features with Gladly

  • No shared features

Integrations Comparison

100%

Unique Integrations for Dynamics 365

  • ADP Workforce Now
  • airSlate SignNow
  • Ameyo
See All

0%

Shared Integrations with Gladly

  • No shared integrations
See Dynamics 365 Screenshots
Bitrix24

Bitrix24

4.2
(979)

Starting Price: 61.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Bitrix24

  • Approval Process Control
  • Approval Workflow
  • Attendee Management
See All

3%

Shared Features with Gladly

  • API
  • Issue Management

Integrations Comparison

99%

Unique Integrations for Bitrix24

  • 3CX
  • Albato
  • Alegra
See All

1%

Shared Integrations with Gladly

  • Asana
See Bitrix24 Screenshots
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