--- title: "Page 3 | 25 Best Knowledge Base Software - 2026 Reviews & Pricing" description: "Page 3 - Find the best Knowledge Base Software for your organization. Compare top Knowledge Base Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/crm/knowledge-base-comparison/?page=3" page_type: "subcategory" language: "en" --- [Home](https://www.softwareadvice.com/) / [Knowledge Base Software](https://www.softwareadvice.com/crm/knowledge-base-comparison/) / Page 3 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Knowledge Base Software of 2026 - Page 3 Talk with us for a free 15-min consultation Expert advisors like Jacqueline, who have helped 1,000+ companies, can find the right software for your needs. ## Knowledge Base Software (351 products) [Free Version](https://www.softwareadvice.com/crm/knowledge-base-comparison/free/)[Small Business](https://www.softwareadvice.com/crm/knowledge-base-comparison/small-business/) Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### [TopBuilder](/crm/topbuilder-solutions-crm-profile/) - Overall rating: 5/5 - Reviews: 15 - Starting price: $55.00/year - Free trial: Not available - Free demo: Not available #### Overview Easily manage customer relationships, construction bids & proposals, email marketing and more - all from one platform designed for specialty contractors. Integrates [Read more](/crm/topbuilder-solutions-crm-profile/) #### Features ##### Best rated features - Email Templates: 5/5 - Segmentation: 5/5 - Change Order Management: 5/5 - RFI & Submittals: 5/5 ##### Worst rated features - Document Management: 3.5/5 [See all features](/crm/topbuilder-solutions-crm-profile/#key-features) --- ### [W3B CRM](/crm/w3bcrm-profile/) - Overall rating: 4.9/5 - Reviews: 18 - Starting price: $10.00/month - Free trial: Available - Free demo: Not available #### Overview w3bCRM combines contact database and sales and project management with email marketing and invoicing functionality for small and mid-size businesses. Sales functionality includes a [Read more](/crm/w3bcrm-profile/) #### Pricing ##### Basic - Price: $10.00/month [See full pricing details](/crm/w3bcrm-profile/#pricing-and-plans) --- ### [Qualaroo](/crm/qualaroo-profile/) - Overall rating: 4.7/5 - Reviews: 22 - Starting price: $0.00one time - Free trial: Available - Free demo: Not available #### Overview Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through website surveys. Its key features include sentiment analysis, [Read more](/crm/qualaroo-profile/) #### Features ##### Best rated features - Customizable Questions: 5/5 - Reporting & Statistics: 5/5 - Customizable Templates: 5/5 - Text Analysis: 5/5 ##### Worst rated features - Customizable Forms: 3.5/5 - Real-Time Notifications: 3.5/5 - Feedback Management: 4/5 [See all features](/crm/qualaroo-profile/#key-features) #### Pricing ##### Free Plan - Price: $0.00one time - $0 forever. All premium features with limits on responses (around 50), email sends, and pageviews. ##### Essentials - Price: $19.99/month - Starts at $19.99 per month. Unlimited or higher response limits, full AI features, more email sends, ##### Business & Enterprise - Price: $49.99/month - Higher tiers at $49.99 and $149.99 per month. Custom volume, in-app SDK, full sentiment tools, [See full pricing details](/crm/qualaroo-profile/#pricing-and-plans) --- ### [ProProfs Knowledge Base](/crm/pro-profs-knowledgebase-profile/) - Overall rating: 4.7/5 - Reviews: 29 - Starting price: $0.00/month - Free trial: Available - Free demo: Not available #### Overview ProProfs Knowledge Base is a simple cloud-based tool that helps you create a public and private knowledge base, help centers, FAQs, documentation, manuals, and much more. [Read more](/crm/pro-profs-knowledgebase-profile/) #### Features ##### Best rated features - Collaboration Tools: 5/5 - Wiki: 5/5 - Full Text Search: 5/5 - Knowledge Management: 5/5 ##### Worst rated features - Decision Support: 1/5 - Discussions/Forums: 1/5 - WYSIWYG Editor: 3/5 [See all features](/crm/pro-profs-knowledgebase-profile/#key-features) #### Pricing ##### Free - Price: $0.00/month - FREE Plan($0): Forever Free for Small public Knowledge bases. ##### Business - Price: $69.00/month - Business: Monthly Billing is $69 per author/month ##### Essentials - Price: $49.00/month - Monthly Billing is $49 per author/month if billed annually [See full pricing details](/crm/pro-profs-knowledgebase-profile/#pricing-and-plans) --- ### [LiveHelpNow](/crm/livehelpnow-crm-profile/) - Overall rating: 4.6/5 - Reviews: 72 - Starting price: $21.00/month - Free trial: Available - Free demo: Not available #### Overview LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Software designed to meet all of your [Read more](/crm/livehelpnow-crm-profile/) #### Features ##### Best rated features - Customer Database: 5/5 - Knowledge Base Management: 5/5 - Geotargeting: 5/5 - Reporting/Analytics: 5/5 ##### Worst rated features - Ticket Management: 4/5 - Email Management: 4/5 [See all features](/crm/livehelpnow-crm-profile/#key-features) #### Pricing ##### Basic - Price: $21.00/month - The pricing is module-based. You need to select the required modules for a personalized pricing. [See full pricing details](/crm/livehelpnow-crm-profile/#pricing-and-plans) --- ### [Answerbase](/crm/answerbase-profile/) - Overall rating: 4.8/5 - Reviews: 12 - Starting price: $149.00/month - Free trial: Not available - Free demo: Not available #### Overview Every purchase begins with unanswered questions. Answerbase is the Product Knowledge Intelligence™ platform for ecommerce brands that want to improve customer confidence, increase [Read more](/crm/answerbase-profile/) #### Features ##### Best rated features - Data Import/Export: 5/5 - Content Management: 5/5 - SEO Management: 5/5 - Categorization/Grouping: 5/5 [See all features](/crm/answerbase-profile/#key-features) --- ### [Akero](/project-management/akero-profile/) - Overall rating: 4.8/5 - Reviews: 10 - Starting price: $1,500.00/month - Free trial: Not available - Free demo: Not available #### Overview Designed and developed exclusively for student-specialist marketers and recruiters, Akero, built by Net Natives, helps you improve marketing performance and increase student [Read more](/project-management/akero-profile/) --- ### [Contact Boss](/crm/contact-boss-profile/) - Overall rating: 4.8/5 - Reviews: 10 - Starting price: $99.99/year - Free trial: Available - Free demo: Available #### Overview Contact Boss is a database for managing businesses and non-profit organizations' contacts. It allows companies to capture contact information from both online forms and onsite [Read more](/crm/contact-boss-profile/) #### Pricing ##### Basic - Price: $99.99/year [See full pricing details](/crm/contact-boss-profile/#pricing-and-plans) --- ### [Highspot by Seismic](/crm/highspot-profile/) - Overall rating: 4.6/5 - Reviews: 75 - Free trial: Not available - Free demo: Not available #### Overview Highspot is an AI-powered sales enablement platform designed for mid-market and enterprise businesses across industries. Highspot can be deployed as a cloud-based solution, making [Read more](/crm/highspot-profile/) #### Features ##### Best rated features - Content Library: 5/5 - Activity Tracking: 5/5 - CRM Integration: 5/5 - Search/Filter: 5/5 ##### Worst rated features - Meeting Management: 3/5 - Performance Management: 3.5/5 - Mobile Access: 3.7/5 [See all features](/crm/highspot-profile/#key-features) --- ### [UseResponse](/live-chat/useresponse-profile/) - Overall rating: 4.6/5 - Reviews: 36 - Starting price: $124.00/month - Free trial: Available - Free demo: Not available #### Overview UseResponse is a Cloud-based and Slef-Hosted customer support solution that provides users with customer service tools and customer feedback solution. It features a Help Desk [Read more](/live-chat/useresponse-profile/) #### Features ##### Best rated features - Call Center Management: 5/5 - Multi-Channel Communication: 5/5 - Real-Time Updates: 5/5 - Self Service Portal: 5/5 ##### Worst rated features - Support Ticket Management: 1/5 - Document Storage: 4/5 [See all features](/live-chat/useresponse-profile/#key-features) #### Pricing ##### Enterprise cloud - Complete Suite - Price: $199.00/month - The plan is designed for 2 users. An additional user costs $19 per month ##### Enterprise Cloud - Feedback solution - Price: $124.00/month - The plan is designed for 2 users. An additional user costs $19 per month ##### Enterprise Cloud - Knowledge Base - Price: $139.00/month - The plan is designed for 2 users. An additional user costs $19 per month [See full pricing details](/live-chat/useresponse-profile/#pricing-and-plans) --- ### [Inbenta](/crm/inbenta-profile/) - Overall rating: 4.7/5 - Reviews: 13 - Starting price: $4,000.00 - Free trial: Available - Free demo: Not available #### Overview Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. With its powerful NLP technology, the platform is able to understand human [Read more](/crm/inbenta-profile/) #### Features ##### Best rated features - Access Controls/Permissions: 5/5 - Support Ticket Management: 5/5 - Speech Recognition: 5/5 - Third-Party Integrations: 5/5 ##### Worst rated features - File Sharing: 4/5 - Real-time Consumer-facing Chat: 4/5 [See all features](/crm/inbenta-profile/#key-features) #### Pricing ##### Basic - Price: $4,000.00 [See full pricing details](/crm/inbenta-profile/#pricing-and-plans) --- ### [Helply](/product/110166-Groove/) - Overall rating: 4.5/5 - Reviews: 87 - Starting price: $29.00/month - Free trial: Available - Free demo: Not available #### Overview Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their customers via email, live chat, social media and phone calls. Key [Read more](/product/110166-Groove/) #### Features ##### Best rated features - Catalog Management: 5/5 - Inbox Management: 5/5 - Customer Experience Management: 5/5 - Surveys & Feedback: 5/5 ##### Worst rated features - Widgets: 4/5 [See all features](/product/110166-Groove/#key-features) #### Pricing ##### Standard - Price: $29.00/month - Up to 25 users ##### Plus - Price: $45.00/month ##### Pro - Price: $70.00/month [See full pricing details](/product/110166-Groove/#pricing-and-plans) --- ### [UPilot](/crm/upilot-profile/) - Overall rating: 4.9/5 - Reviews: 7 - Starting price: $29.00/month - Free trial: Available - Free demo: Not available #### Overview UPilot is a cloud-based customer relationship management (CRM) solution that helps small to midsize businesses with budgeting, lead tracking and reporting. Its key features include [Read more](/crm/upilot-profile/) #### Features ##### Best rated features - Marketing Automation: 5/5 - Sales Pipeline Management: 5/5 - Reporting/Analytics: 5/5 - Contact Management: 5/5 ##### Worst rated features - Mobile Access: 3.5/5 [See all features](/crm/upilot-profile/#key-features) #### Pricing ##### Basic - Price: $29.00/month [See full pricing details](/crm/upilot-profile/#pricing-and-plans) --- ### [LionO360 CRM](/crm/liono360-profile/) - Overall rating: 5/5 - Reviews: 5 - Starting price: $20.00/month - Free trial: Available - Free demo: Not available #### Overview Welcome to LionO360 CRM (Customer Relationship Management)– a cloud-based business platform powered by LionOBytes designed to reinforce your growing business needs. We are enabling [Read more](/crm/liono360-profile/) #### Pricing ##### Basic - Price: $20.00/month [See full pricing details](/crm/liono360-profile/#pricing-and-plans) --- ### [Qobrix CRM](/crm/qobrix-profile/) - Overall rating: 4.9/5 - Reviews: 7 - Starting price: $59.00/month - Free trial: Available - Free demo: Not available #### Overview Qobrix is a real estate customer relationship management system designed to help businesses streamline sales and marketing processes for brokers or agents. The application allows [Read more](/crm/qobrix-profile/) #### Features ##### Best rated features - Mobile Access: 5/5 - Task Management: 5/5 - Social Media Integration: 5/5 - Multi-Language: 5/5 ##### Worst rated features - Forecasting: 4/5 - Workflow Management: 4/5 [See all features](/crm/qobrix-profile/#key-features) #### Pricing ##### Basic - Price: $59.00/month [See full pricing details](/crm/qobrix-profile/#pricing-and-plans) --- ### [HaystackCRM](/crm/haystackcrm-profile/) - Overall rating: 4.7/5 - Reviews: 10 - Starting price: $29.00/month - Free trial: Available - Free demo: Not available #### Overview HaystackCRM is a cloud-based customer relationship management tool for small and midsize businesses that features dedicated mobile apps for iOS and Android devices. HaystackCRM [Read more](/crm/haystackcrm-profile/) #### Features ##### Best rated features - Sales Pipeline Management: 5/5 - Contact Database: 5/5 - Lead Management: 5/5 - Contact Management: 4/5 ##### Worst rated features - Data Import/Export: 4/5 - Contact Management: 4/5 [See all features](/crm/haystackcrm-profile/#key-features) #### Pricing ##### Basic - Price: $29.00/month [See full pricing details](/crm/haystackcrm-profile/#pricing-and-plans) --- ### [SalesNexus](/crm/salesnexus-profile/) - Overall rating: 4.5/5 - Reviews: 64 - Starting price: $45.00/month - Free trial: Available - Free demo: Not available #### Overview SalesNexus is built for sales teams that want to build relationships with customers. SalesNexus' Nexi AI automates the busy work so more time can be focused on customers. [Read more](/crm/salesnexus-profile/) #### Features ##### Best rated features - Scheduled Messaging: 5/5 - Mass Texting: 5/5 - List Management: 5/5 - Message Personalization: 5/5 [See all features](/crm/salesnexus-profile/#key-features) #### Pricing ##### Professional - Price: $45.00/month - The price is based on annual pre-payment. Add $15 for month to month payment. ##### Enterprise - Price: $65.00/month - The price is based on annual pre-payment. Add $15 for month to month payment. ##### Automatic - Price: $85.00/month - The price is based on annual pre-payment. Add $15 for month to month payment. [See full pricing details](/crm/salesnexus-profile/#pricing-and-plans) --- ### [WebsiteAlive](/crm/websitealive-profile/) - Overall rating: 4.8/5 - Reviews: 6 - Starting price: $50.00/month - Free trial: Available - Free demo: Not available #### Overview WebsiteAlive is a cloud-based live chat solution that allows agents to communicate with their customers through chat. The solution caters to various industries such as government, [Read more](/crm/websitealive-profile/) #### Pricing ##### Basic - Price: $50.00/month [See full pricing details](/crm/websitealive-profile/#pricing-and-plans) --- ### [C2CRM](/crm/c2crm-profile/) - Overall rating: 5/5 - Reviews: 4 - Starting price: $37.00/month - Free trial: Available - Free demo: Not available #### Overview C2CRM is a comprehensive CRM solution (offered as On-Premise or in the Cloud) designed to integrate sales, marketing and customer service into one seamless, collaborative [Read more](/crm/c2crm-profile/) #### Pricing ##### Basic - Price: $37.00/month [See full pricing details](/crm/c2crm-profile/#pricing-and-plans) --- ### [ExtraaEdge](/crm/extraaedge-profile/) - Overall rating: 4.5/5 - Reviews: 140 - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview ExtraaEdge is a data science-driven sales and marketing solution designed for the Educational Institutes. Focused on increasing student enrollments and optimizing marketing cost [Read more](/crm/extraaedge-profile/) #### Features ##### Best rated features - Fee Management: 5/5 - Document Management: 5/5 - Alerts/Notifications: 5/5 - Candidate Management: 5/5 ##### Worst rated features - File Sharing: 2/5 - Live Chat: 3/5 - Reporting & Statistics: 3/5 - Electronic Payments: 3.5/5 [See all features](/crm/extraaedge-profile/#key-features) --- ### [Tiled](/crm/tiled-profile/) - Overall rating: 4.5/5 - Reviews: 35 - Starting price: $45.00/month - Free trial: Available - Free demo: Not available #### Overview Tiled is a sales enablement solution that helps businesses design content with multimedia elements, embedded icons, scroll templates and more. Team leaders can create a unified [Read more](/crm/tiled-profile/) #### Features ##### Best rated features - Reporting/Analytics: 3/5 [See all features](/crm/tiled-profile/#key-features) #### Pricing ##### Basic - Price: $45.00/month [See full pricing details](/crm/tiled-profile/#pricing-and-plans) --- ### [Helprace](/help-desk/helprace-profile/) - Overall rating: 4.7/5 - Reviews: 7 - Starting price: $10.00/month - Free trial: Available - Free demo: Not available #### Overview Helprace is a cloud-based customer relationship management (CRM) solution that helps businesses manage interactions with existing and potential customers. The solution features a [Read more](/help-desk/helprace-profile/) #### Pricing ##### Basic - Price: $10.00/month [See full pricing details](/help-desk/helprace-profile/#pricing-and-plans) --- ### [Knowmax](/help-desk/knowmax-profile/) - Overall rating: 4.6/5 - Reviews: 10 - Starting price: $14.99/month - Free trial: Available - Free demo: Available #### Overview Knowmax is a knowledge management solution designed to help call centers of all sizes improve communication between customers and the brand using visual guides, device simulation [Read more](/help-desk/knowmax-profile/) #### Features ##### Best rated features - Data Import/Export: 5/5 - Real-Time Notifications: 5/5 - Access Controls/Permissions: 5/5 - User Management: 5/5 ##### Worst rated features - Reporting/Analytics: 3/5 - Widgets: 4/5 [See all features](/help-desk/knowmax-profile/#key-features) #### Pricing ##### Basic - Price: $14.99/month [See full pricing details](/help-desk/knowmax-profile/#pricing-and-plans) --- ### [ServiceWise](/crm/servicewise-profile/) - Overall rating: 4.6/5 - Reviews: 8 - Starting price: $20.00/month - Free trial: Available - Free demo: Not available #### Overview ServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes and helps them to automate and streamline their IT services [Read more](/crm/servicewise-profile/) #### Features ##### Best rated features - Knowledge Management: 5/5 - Dashboard: 5/5 - Document Storage: 5/5 - Service Level Agreement (SLA) Management: 5/5 ##### Worst rated features - Change Management: 3/5 - Feedback Management: 3/5 - Compliance Management: 3/5 - Multi-Channel Communication: 4/5 [See all features](/crm/servicewise-profile/#key-features) #### Pricing ##### Basic - Price: $20.00/month [See full pricing details](/crm/servicewise-profile/#pricing-and-plans) --- ### [HelpdeskEddy](/crm/helpdeskeddy-profile/) - Overall rating: 5/5 - Reviews: 2 - Starting price: £10.00/month - Free trial: Available - Free demo: Not available #### Overview HelpDesk Eddy is a customer support software for any size business in a variety of industries. The solution provides a common channel to interact with customers through multiple [Read more](/crm/helpdeskeddy-profile/) #### Pricing ##### Basic - Price: £10.00/month [See full pricing details](/crm/helpdeskeddy-profile/#pricing-and-plans) --- [1](https://www.softwareadvice.com/crm/knowledge-base-comparison/)[2](https://www.softwareadvice.com/crm/knowledge-base-comparison/?page=2&__ai_markdown=true) 3 [4](https://www.softwareadvice.com/crm/knowledge-base-comparison/?page=4&__ai_markdown=true)[5](https://www.softwareadvice.com/crm/knowledge-base-comparison/?page=5&__ai_markdown=true) ... [15](https://www.softwareadvice.com/crm/knowledge-base-comparison/?page=15&__ai_markdown=true) ## Send me a copy of this list to my inbox ### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you.