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Knowledge Center is a cloud-based knowledge management solution that allows call center businesses to create a central knowledge repository for their agents. The solution caters to multiple industries such as automobiles, FMCG, sports and telecommunication...Read more about USU Knowledge Management
Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals. Deliver content, share information and engage your partners and customers with a completely customizable and branded portal that matches the look and feel of...Read more about Magentrix
Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, social media and instant mess...Read more about Freshdesk
EcholoN is a customer service solution that enables businesses to streamline processes related to support tickets, asset, configuration, compliance, capacity, change, incident, human resource, contract, knowledge, security and service level management on a...Read more about EcholoN
Highspot is a sales enablement software, which combines content management and sales teams collaboration to engage with opportunities and leads. Flexibility is an important factor when presenting content to customers and Highspot offers various tools to ta...Read more about Highspot
Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through website surveys. Its key features include sentiment analysis, cookie targeting, data streaming, custom properties and responses. Qualar...Read more about Qualaroo
Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. With its powerful NLP technology, the platform is able to understand human language and return the appropriate content whenever a customer has a query...Read more about Inbenta
Contact Boss is a database for managing businesses and non-profit organizations' contacts. It allows companies to capture contact information from both online forms and onsite customer visits. The contact information is then stored in a comprehensive datab...Read more about Contact Boss
Lansweeper - Network Discovery and IT Asset Management Software Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition ca...Read more about Lansweeper
Welcome to LionO360 CRM (Customer Relationship Management)– a cloud-based business platform powered by LionOBytes designed to reinforce your growing business needs. We are enabling you to improve the way you deal with your data and stakeholders while maxim...Read more about LionO360 CRM
Halo Service Desk is an ITIL aligned help desk software that offers ticket tracking and customer relationship management modules with reporting capabilities. The system can manage help desk requests, integrate with email and calendars, provide queue manage...Read more about Halo Service Desk
Answerbase is a solution for mid-size and enterprise-level companies looking for marketing automation and analytics, customer service and support and social CRM. Customer service and support module allow companies to solve their common problems by automati...Read more about Answerbase
Katabat is a complete end-to-end omni-channel debt-collection platform. From strategy to delivery, Katabat enables a truly customer-centric approach. Customize messaging, tone and settlement offers, delivering the right message through the customers prefer...Read more about Katabat
Deskpro is a customer service solution that caters to businesses of all sizes across various industries such as information technology (IT), education, gaming, retail and more. Key features include a self-service portal, known issue management, customer ex...Read more about Deskpro
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of great services while managi...Read more about JIRA Service Management
C2CRM is a comprehensive CRM solution (offered as On-Premise or in the Cloud) designed to integrate sales, marketing and customer service into one seamless, collaborative operation. It is built on a platform that leverages the latest technology offering a ...Read more about C2CRM
WebsiteAlive is a cloud-based live chat solution that allows agents to communicate with their customers through chat. The solution caters to various industries such as government, hospitality, sports, entertainment and real estate. WebsiteAlive offers...Read more about WebsiteAlive
HaystackCRM is a cloud-based customer relationship management tool for small and midsize businesses that features dedicated mobile apps for iOS and Android devices. HaystackCRM also offers email integration, geolocation of clients, opportunity management a...Read more about HaystackCRM
Gryphon Sales Intelligence is cloud-based platform that provides deep insights into real-time marketing and sales activities. Designed for sales leaders, legal/privacy compliance and IT leaders, its sales acceleration platform enables users to access, cont...Read more about Gryphon ONE
Sellf is a cloud-based customer relationship management (CRM) solution designed for solo salespeople, freelancers and B2B businesses with small sales teams, helping them build relationships, manage teams and close deals. With the Sellf app, users can ...Read more about Sellf CRM
Helprace is a cloud-based customer relationship management (CRM) solution that helps businesses manage interactions with existing and potential customers. The solution features a personalized help desk (HD) and user feedback portal. Helprace lets user...Read more about Helprace
The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. It is a scalable Customer Experience (CX) Intelligence sol...Read more about Intouch Insight CX Platform
Qobrix is a real estate customer relationship management system designed to help businesses streamline sales and marketing processes for brokers or agents. The application allows users to track calls, create and assign tasks, monitor campaigns, and view av...Read more about Qobrix CRM
Universal Knowledge is a knowledge management solution designed by Knowledge Powered Solutions to increase the efficiency of agents and reduce operational costs. The modules offered include call center, customer service, web self-service, help desk and kno...Read more about Universal Knowledge
Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based Knowledge Management solu...Read more about Centralpoint