123Signup Association Manager software


79 reviews(4.0/5)
79 reviews(4.0/5)

123Signup’s Association Manager platform is built to serve the needs of small associations, trade organizations, clubs and other member-based organizations. The solution provides membership and event management tools to automate enrollment, renewals and dues collection, online event registration and payment processing. It allows users to track donations, educational credits, surveys and more. The software includes directory management and communications tools to facilitate member engagement.

123Signup provides tools to track fund activities and sponsorships. The application enables association managers to categorize sponsors by type of event, track interactions with potential sponsors and search lists to identify new sponsorship opportunities. The solution provides members self-service functions to keep their profiles up-to-date.

123Signup helps member organizations and associations trim the admin to-do-list and utilize the time to grow membership base. The software accepts membership dues, event payments, and donations securely online and schedules automated email reminders to members to renew their membership. The tool can be customized and integrated with the user website to match the organization’s brand.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

79 Reviews of 123Signup Association Manager

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  • Thea from ICEJ

    Number of employees: 11-50 employees

    July 2018

    Easy to use and customizable form that partners with other web development tools

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    123signup forms are easy to use, and does not require advanced knowledge to learn it. I used this to integrate with Wix, and I am satisfied with it. The pricing is also reasonable, and Wix offers it for free for a while for their paid subscription.

    Cons

    It doesn't look pretty compare to other form builders. It only has the basic features. If it didn't have integration with other products, it probably won't be the first to choose product for its product line.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • March 2018

    scout mom

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I started using this to manage membership dues, renewals, events for scouts and it has been a blessing. easy to use and see just what is going on fro moth to month.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Kristie from Pitzer cancer benefit

    Specialty: Healthcare & Hospitals

    Number of employees: 2-10 employees

    February 2018

    Love it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use and most understanding product very simple instructions it's great for new business

    Cons

    Just learning everything needs to be a little better customer service and not so misleading on things

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Denise from We Believe Women

    January 2018

    Overall good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to get up and running. Was willing to give up the revenue to ensure it was easy for customers. I really dont need to write any more but this is requiring 100 characters.

    Cons

    Cludgy interface for making changes and having to rely on technical support for some standard changes

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Carmen from Bay View Week of Handbells

    January 2018

    As compared to 2017, 2018 was almost a disaster. Very slow response, duplicate credit card charges

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I loved the customizability of the registration form. It is very straight forward and easy to use. I found 123SignUp on an internet search. My initial contact was very help and made it very easy.

    Cons

    Our registration opens at 5 PM EST on January 1. For 2017 the system was brilliant. I had 104 people registration in 23 minutes and the end user thought it was great. For 2018 the system was slow, people were stuck on random pages, Lots of frustration and unhappiness. Many people were closed out. I contacted customer support and they were very helpful but could not find out why this occurred.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rita from Landauer, Inc.

    January 2018

    It is useful for my need. I (AR) do not use all of its functions. I don't know the cost.

    Ease-of-use
    Functionality
    Quality
    Support

    Reports

    Pros

    I like the reports downloading into excel.
    Every time I have called for help it was received quickly and professionally.

    Cons

    Many report names are not the same as the report title. I only run reports in regard to payments and refunds once a month. I often have to run a few reports to remember which one I ran based upon looking at the output of the prior months reports. I, of course, could write better notes for myself too.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Pam from GRAPPA and G-CAN (I subcribe for two organizations)

    January 2018

    Good for the purpose we need it for - event registrations.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have answered a bunch of questions already and do not see why I should answer any more.

    Pros

    We use it for event registrations and we pay a reasonable price per registration instead of a huge flat fee. 123Signup is fairly easy to learn and use. Tech support people are good.

    Cons

    The tech support is not open enough hours. On the other hand, when you do get hold of them they are all native English speakers without distracting, confusing, indecipherable singsong accents.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Leslie from MUSC

    January 2018

    123signup has made it easy track conference attendees and allow credit card use. Big thumbs up!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to create your event and select the functions needed to track specifics and tailor to your audience.

    Cons

    Not big complaints with the software. Perhaps the reporting tool could be a bit more concise or easy to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • noel from CSEA South Bay

    Number of employees: 2-10 employees

    January 2018

    It's satisfactory. It could use an upgrade on some functions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I wouldn't say benefits, just the information necessary to generate information I am required to use in my reports.

    Pros

    it provides me the information necessary to produce reports that assist me in assembling information presented to others.

    Cons

    Very inflexible and cumbersome on some report generating functions. the data export functions could be simplified and modified.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Reid from Northern Virginia Assoc of Govt Accountants (NOVAGA)

    January 2018

    Have used this product for 5+ years for our professional association.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Canned reports and ability to track registration/payments by our members. If my answer is too short I will add words.

    Cons

    Customer support, they failed to solve a problem I had so I gave up and did a manual work around. If my answer is too short I will add words.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Roma from Teknion LTD

    January 2018

    Somehow confusing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    One place to find the information about the number of attendees for each course. Calendar and history available.

    Cons

    Too difficult to find the info about the attendees. You have to create few Reports to find out all information you require. Too often the software kick you out and you have to sign in again. Too many pages to fill when create a new session. Lack of ability to bold letter or change a font when creating new series of training. Too difficult to recognize which one belongs to me. Difficult to go from session to session to copy paste the same information when creating the new series of training sessions.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Terri from Medical University of South Carolina

    January 2018

    My experience has been wonderful! I coordinate many conferences and 123Signup is the best I've used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The benefits are that it saves me a lot of time and lets me work on other conference related things.

    Pros

    Very easy to use, will let you shape your event whatever way you wish, does everything from certificates to e-mails, the staff is always there to help if you have any questions, and the price is right!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rich from ABN

    Specialty: Other

    Number of employees: 11-50 employees

    January 2018

    Review 123 signup

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The simplicity of the sign up page without a lot of clutter! Many signup forms have so much on the page it confuses the customer.

    Cons

    Sometimes it would be good to have more features and ability to add more content and options to explain in more detail.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Duane from Channel Islands Chapter - California Society of Enrolled Agents

    Number of employees: 11-50 employees

    January 2018

    I enjoyed using 123Signup, Once I Learned how 123Signup works and which reports to request.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    123SignUp has reports that will detail the results of our monthly event in regards to the members and non-members that register for our monthly events. The related reports makes the retaining of support information an easier paper trail to follow and makes the annual review run smoother.

    Cons

    The timing of the distribution of funds from a monthly event. The members complain about the fees charged and the time it takes for 123Signup to fund the proceeds from our monthy envents and out periodic hosted events.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Maggie from Society of Labor Economists

    January 2018

    I've used 123Signup for my annual conference for 15 years and couldn't do without it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I need something between me and my merchant account and this is the solution. I find it very easy to use, setting up the registration function just how I like it.

    Cons

    Since I only use it once a year, sometimes I forget certain functionality and have to walk through it again. The help feature could be more user-friendly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Angelica from Rotary

    January 2018

    Great support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There are a lot of options in how to set up the survey. We used the feature that allowed for multiple tracks which other companies don't always offer at a reasonable price.

    Cons

    The back end can be a little confusing. When setting up the multiple tracks, it starts to look overwhelming.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jacqueline from EDPA Midwest

    Number of employees: 2-10 employees

    January 2018

    Easy to use to collect registration fees and the customer service is excellent.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick and easy to use. I like that I can re-use past event templates.

    Pros

    I like the ease of use once you get the hang of it. If there is something complicated you are working on, it easy to reach out for support. The customer service people are real people who are eager to resolve any issues and make your life easier.

    Cons

    The interface seems to ask redundant questions and unless you already know that, you may end up entering conflicting information.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeaninne from Abbott and Kindemann, Inc.

    January 2018

    Use to sign up people manually for classes/conference our firm put on. It's a Life Saver for me!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of setting up a class/conference. And if I need help, I get it immediately when I call. Since I use this maybe 3-4 times a year, I learn something new everytime.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Susan from Wisconsin Concrete Pavement Association

    January 2018

    It works reliably and any issues are solved in a short amount of time by support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its easy to use for both myself as the admin and users signing up for our annual conference. It works great for multi-day, multi-session conferences.

    Cons

    Having to write html. I would like to be able to customize more. I do not like that we are charged for events with $0 registration fees.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lynn from Institute of Classical Architecture ' Art Southeast Chapter

    Number of employees: 2-10 employees

    January 2018

    The software has met my needs well. If I have questions Customer Support is very quick to solve.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have not upgraded to the new version. Once I do upgrade I hope registration by constituents will be easier and more obvious.

    Pros

    The event set up is easy to use. The reports provide the information that I need and are easy to produce. Payment is prompt and well documented.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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