123Signup Association Manager Software


 

123Signup’s Association Manager platform is built to serve the needs of small associations, trade organizations, clubs and other member-based organizations. The solution provides membership and event management tools to automate enrollment, renewals and dues collection, online event registration and payment processing. It allows users to track donations, educational credits, surveys and more. The software includes directory management and communications tools to facilitate member engagement.

123Signup provides tools to track fund activities and sponsorships. The application enables association managers to categorize sponsors by type of event, track interactions with potential sponsors and search lists to identify new sponsorship opportunities. The solution provides members self-service functions to keep their profiles up-to-date.

123Signup helps member organizations and associations trim the admin to-do-list and utilize the time to grow membership base. The software accepts membership dues, event payments, and donations securely online and schedules automated email reminders to members to renew their membership. The tool can be customized and integrated with the user website to match the organization’s brand.

 

123Signup Association Manager - Directory download
 
  • 123Signup Association Manager - Directory download
    Directory download
  • 123Signup Association Manager - Donation management
    Donation management
  • 123Signup Association Manager - Email confirmation messages
    Email confirmation messages
  • 123Signup Association Manager - Event creation
    Event creation
  • 123Signup Association Manager - Promotion setup
    Promotion setup
  • 123Signup Association Manager - Reports
    Reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

78 Reviews of 123Signup Association Manager

 

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Software Advice Reviews (14)
More Reviews (64)

Showing 1-14 of 14

Kristie from Pitzer cancer benefit
Specialty: Healthcare & Hospitals
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Love it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's easy to use and most understanding product very simple instructions it's great for new business

Cons

Just learning everything needs to be a little better customer service and not so misleading on things

Review Source
 
 

Rich from ABN
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Review 123 signup

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The simplicity of the sign up page without a lot of clutter! Many signup forms have so much on the page it confuses the customer.

Cons

Sometimes it would be good to have more features and ability to add more content and options to explain in more detail.

Review Source
 
 

Mary Ann from LGU Reina Mercedes
Specialty: Government
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

very economical

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

very econimical, user friendly, nice interface, easy to use, good databases, admin support, call center support

Cons

database functionality is limited, please print manual to better understand the product. colorful interface

Review Source
 
 

Jasper from Education
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Very smooth operation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

smooth operation
simple to use
looks good
very easy transition and the general feel of the program is nice and modern

Cons

customer service could be better, the people there dont always reply as fast as im used to from other companies

Review Source
 
 

Ali from IGS
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Very Useful and Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Like every thing in the world... Team should update it regularly to take it on the top of the list...

Pros

Reliability and Performance Every thing is just perfect... and like nothing is perfect in this world so I recommend the team to update it with some more features and make it more Great than previous one...

Review Source
 
 

Amanda from The Salvation Army Hawaii Kroc Center
Specialty: Churches
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Great communication tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I personally loved the communication tool. It was simple to use but greatly improved our communication with every event.

Cons

I wan't sold on it at first, but once I understood the full potential it actually fit quite perfectly with our company.

Review Source
 
 

Sarah from VACRAO
Specialty: Membership-based facilities
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

123 Sign Up

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

N/A

Pros

Very easy to use
Excellent Customer Service
Wonderful Reporting Methods
Multi Functional
Do not need to be technologically savvy to use

Cons

Honestly, I cannot think of any issues with this product. The only thing is to have more graphics??

Review Source
 
 

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Churches
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Great program

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This was our first foray into membership management and it was very simple. I loved the automated follow up.

Review Source
 
 

John from CPI
Specialty: Human Services
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great for large events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have used this program frequently to track event status and registration in order to maximize attendance. I recommend it for all event sizes but especially large.

Review Source
 
 

Cydney from Culinary Services
Specialty: Higher Education
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

123Signup Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

-Email reminders
-Organized
-Calendars are easy to follow
-Promotional
-Allows Free live demos
-Simple to use, no training needed

Cons

I wish they offered a yearly membership rather than monthly payments and not include set up fees. The software is very organized but I was it to include more color options. This would help with the organization.

Review Source
 
 

Rashesh from dream
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Association and Event Management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

A very good concept.Quite easy to create events,associations,membership types etc.It's quite easy to use for first time users too.

Cons

Not as much good as compared to international standards.Sometimes i feeling it's little bit more textual and more graphical feature should be provided.

Review Source
 
 

Rachel from STS
Specialty: K-12 Education
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Online payment for events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use. Menu driven. Basic forms can be expanded to advance in one click. Forms can be copied and renamed for ease of creation.

Cons

Reports are not easy to navigate. But once you learn it they do the job. Would like to be able to create a user defined report.

 
 

Bart from Bart Fields
Specialty: Healthcare & Hospitals
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Very user-friendly and excellent reporting tools. Highly recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very user-friendly and excellent reporting tools. Highly recommend

Pros

Very user-friendly and excellent reporting tools. Highly recommend. Best product I have tested on the market.

 
 

Bette from North Shore Technology Council
Specialty: Other

May 2015

May 2015

It looks simple - but it's a work horse and does a lot!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Instant response - if I need something changed or updated, it's generally done within a day or two at the most. If I need some special report, likewise a simple explanation of what I am looking for and I have it. The support team is the best I've ever dealt with. And if you have any questions, an email generally solves it within an hour or two.

Likes Least

I would describe myself as a "power" user. The system is built for the general user with easy to understand screens, reports, etc. While I get everything I really need, there is sometimes more screens to accomplish a task than I think necessary.

Recommendations

This is a member management system. You need to look at all of the tasks managed by the system that you might need, from credit card processing, to member management, online directory, financial reports, etc. I have reviewed other systems and while they might do some of the things just as well, I have yet to find a more comprehensive package.

 
 
 
Showing 1-20 of 64

Jill

March 2018

March 2018

scout mom

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I started using this to manage membership dues, renewals, events for scouts and it has been a blessing. easy to use and see just what is going on fro moth to month.

Review Source: GetApp
 

Denise from We Believe Women

January 2018

January 2018

Overall good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to get up and running. Was willing to give up the revenue to ensure it was easy for customers. I really dont need to write any more but this is requiring 100 characters.

Cons

Cludgy interface for making changes and having to rely on technical support for some standard changes

Review Source: Capterra
 

Carmen from Bay View Week of Handbells

January 2018

January 2018

As compared to 2017, 2018 was almost a disaster. Very slow response, duplicate credit card charges

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I loved the customizability of the registration form. It is very straight forward and easy to use. I found 123SignUp on an internet search. My initial contact was very help and made it very easy.

Cons

Our registration opens at 5 PM EST on January 1. For 2017 the system was brilliant. I had 104 people registration in 23 minutes and the end user thought it was great. For 2018 the system was slow, people were stuck on random pages, Lots of frustration and unhappiness. Many people were closed out. I contacted customer support and they were very helpful but could not find out why this occurred.

Review Source: Capterra
 

Rita from Landauer, Inc.

January 2018

January 2018

It is useful for my need. I (AR) do not use all of its functions. I don't know the cost.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Reports

Pros

I like the reports downloading into excel.
Every time I have called for help it was received quickly and professionally.

Cons

Many report names are not the same as the report title. I only run reports in regard to payments and refunds once a month. I often have to run a few reports to remember which one I ran based upon looking at the output of the prior months reports. I, of course, could write better notes for myself too.

Review Source: Capterra
 

Pam from GRAPPA and G-CAN (I subcribe for two organizations)

January 2018

January 2018

Good for the purpose we need it for - event registrations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have answered a bunch of questions already and do not see why I should answer any more.

Pros

We use it for event registrations and we pay a reasonable price per registration instead of a huge flat fee. 123Signup is fairly easy to learn and use. Tech support people are good.

Cons

The tech support is not open enough hours. On the other hand, when you do get hold of them they are all native English speakers without distracting, confusing, indecipherable singsong accents.

Review Source: Capterra
 

Leslie from MUSC

January 2018

January 2018

123signup has made it easy track conference attendees and allow credit card use. Big thumbs up!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to create your event and select the functions needed to track specifics and tailor to your audience.

Cons

Not big complaints with the software. Perhaps the reporting tool could be a bit more concise or easy to use.

Review Source: Capterra
 

noel from CSEA South Bay
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

It's satisfactory. It could use an upgrade on some functions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I wouldn't say benefits, just the information necessary to generate information I am required to use in my reports.

Pros

it provides me the information necessary to produce reports that assist me in assembling information presented to others.

Cons

Very inflexible and cumbersome on some report generating functions. the data export functions could be simplified and modified.

Review Source: Capterra
 

Reid from Northern Virginia Assoc of Govt Accountants (NOVAGA)

January 2018

January 2018

Have used this product for 5+ years for our professional association.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Canned reports and ability to track registration/payments by our members. If my answer is too short I will add words.

Cons

Customer support, they failed to solve a problem I had so I gave up and did a manual work around. If my answer is too short I will add words.

Review Source: Capterra
 

Roma from Teknion LTD

January 2018

January 2018

Somehow confusing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

One place to find the information about the number of attendees for each course. Calendar and history available.

Cons

Too difficult to find the info about the attendees. You have to create few Reports to find out all information you require. Too often the software kick you out and you have to sign in again. Too many pages to fill when create a new session. Lack of ability to bold letter or change a font when creating new series of training. Too difficult to recognize which one belongs to me. Difficult to go from session to session to copy paste the same information when creating the new series of training sessions.

Review Source: Capterra
 

Terri from Medical University of South Carolina

January 2018

January 2018

My experience has been wonderful! I coordinate many conferences and 123Signup is the best I've used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits are that it saves me a lot of time and lets me work on other conference related things.

Pros

Very easy to use, will let you shape your event whatever way you wish, does everything from certificates to e-mails, the staff is always there to help if you have any questions, and the price is right!

Review Source: Capterra
 

Duane from Channel Islands Chapter - California Society of Enrolled Agents
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

I enjoyed using 123Signup, Once I Learned how 123Signup works and which reports to request.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

123SignUp has reports that will detail the results of our monthly event in regards to the members and non-members that register for our monthly events. The related reports makes the retaining of support information an easier paper trail to follow and makes the annual review run smoother.

Cons

The timing of the distribution of funds from a monthly event. The members complain about the fees charged and the time it takes for 123Signup to fund the proceeds from our monthy envents and out periodic hosted events.

Review Source: Capterra
 

Maggie from Society of Labor Economists

January 2018

January 2018

I've used 123Signup for my annual conference for 15 years and couldn't do without it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I need something between me and my merchant account and this is the solution. I find it very easy to use, setting up the registration function just how I like it.

Cons

Since I only use it once a year, sometimes I forget certain functionality and have to walk through it again. The help feature could be more user-friendly.

Review Source: Capterra
 

Angelica from Rotary

January 2018

January 2018

Great support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There are a lot of options in how to set up the survey. We used the feature that allowed for multiple tracks which other companies don't always offer at a reasonable price.

Cons

The back end can be a little confusing. When setting up the multiple tracks, it starts to look overwhelming.

Review Source: Capterra
 

Jacqueline from EDPA Midwest
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Easy to use to collect registration fees and the customer service is excellent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick and easy to use. I like that I can re-use past event templates.

Pros

I like the ease of use once you get the hang of it. If there is something complicated you are working on, it easy to reach out for support. The customer service people are real people who are eager to resolve any issues and make your life easier.

Cons

The interface seems to ask redundant questions and unless you already know that, you may end up entering conflicting information.

Review Source: Capterra
 

Jeaninne from Abbott and Kindemann, Inc.

January 2018

January 2018

Use to sign up people manually for classes/conference our firm put on. It's a Life Saver for me!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of setting up a class/conference. And if I need help, I get it immediately when I call. Since I use this maybe 3-4 times a year, I learn something new everytime.

Review Source: Capterra
 

Susan from Wisconsin Concrete Pavement Association

January 2018

January 2018

It works reliably and any issues are solved in a short amount of time by support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Its easy to use for both myself as the admin and users signing up for our annual conference. It works great for multi-day, multi-session conferences.

Cons

Having to write html. I would like to be able to customize more. I do not like that we are charged for events with $0 registration fees.

Review Source: Capterra
 

Lynn from Institute of Classical Architecture ' Art Southeast Chapter
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

The software has met my needs well. If I have questions Customer Support is very quick to solve.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have not upgraded to the new version. Once I do upgrade I hope registration by constituents will be easier and more obvious.

Pros

The event set up is easy to use. The reports provide the information that I need and are easy to produce. Payment is prompt and well documented.

Review Source: Capterra
 

Linda from Software Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Economical tool for organizations planning small or infrequent events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The price structure. As an organization that holds one event per year, tools that require annual fees were way too pricey. Also like the ability to copy an event from history to start a new one.

Cons

Entering activities is quite cumbersome especially when trying to enter multiple activities in sequential order by date and time. Trying to re-sequence or add something in the middle of the sequence after the fact is quite frustrating. Would be great to have the ability to import from a spreadsheet to avoid all of the screen refreshing that is done during this process

Review Source: Capterra
 

Kevin from MorganFranklin
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

123 signup has been a pleasure to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great events management!

Pros

I like the event management features and that you can preview events and mass e-mails before sending them out. A lot of the settings are perfect for our organizations events, such as capping attendance, setting up registration links and accepting credit cards.

Cons

Sometimes I have trouble navigating to the page I need to be at and it takes a little extra time even being a site admin.

Review Source: Capterra
 

Tony from BSD
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

My only complaint is not having access to all my previous events.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The event promotion tools, the credit card payment system, and the questionnaire feature.

Pros

I like the way I can use a previous event to create a new one. I also have the ability to add survey questions.

Cons

My only complaint is not having access to all my previous events and survey responses from all my previous events.

Review Source: Capterra
 
 
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