Kimbia makes registration and fundraising for our signature Fall event an extreme challenge.
Value for Money
I don't think I can list a single benefit.
It's really hard for me to find a Pro for the Kimbia product. I would have to say that the best thing I've experienced is that Dave is fairly helpful once he responds to our request for assistance. Often times, the response is delayed but once he gets back to us he's helpful.
I'm sorry to say that there are probably too many Cons to list. As a professional fundraiser tasked with raising funds using the Kimbia platform I feel like I've had to become a web developer in order to get the tools I need to be successful. Even now, I am highly doubtful that we'll be able to raise our needed funds because we use this product. From a professional fundraiser perspective, I really dislike the look of the fundraising pages. I also hate I have to pull 3 forms to get all of the fundraiser's info for 1 campaign. The user interface is extremely difficult to navigate so I spend a fair amount of time updating pages for fundraisers, I can't ask someone who is raising money for our organization to muddle through changing their pages. I also am VERY turned off that our organization has asked for more training in the product and the response from Kimbia was that we'd have to pay for it, in my opinion that shows a complete lack of customer service and an extreme disinterest from Kimbia on wanting our organization to be successful. I'd love to be able to switch to a superior P2P fundraising product and am hopeful we will be able to in the future.
I could go on and with greater detail to the Cons of Kimbia and even though I hate to give negative product reviews I feel very strongly that Kimbia is a hinderance rather than a help to the effort we are putting forth for our event.