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Overview
Alternatives
Answerbase

Best 15 Answerbase Alternatives

Answerbase

Answerbase

4.7
(11)

Starting Price: $19.00 per month

Free trial
Free version
On this page
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  • Alternatives

Preview of Top Answerbase Alternatives

Main Product
Answerbase

Answerbase

4.7
(11)

Ratings Breakdown

  • 4.90Ease of use
  • 4.80Value for money
  • 4.90Customer support
  • 4.67Functionality

Pricing

Starting at $19.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Freshservice

Freshservice

4.5
(631)

Ratings Breakdown

  • 4.54Ease of use
  • 4.41Value for money
  • 4.54Customer support
  • 4.28Functionality

Pricing

Starting at $29.00 per month

Get Price
Top Alternative
Supportbench

Supportbench

4.9
(116)

Ratings Breakdown

  • 4.77Ease of use
  • 4.84Value for money
  • 4.88Customer support
  • 4.73Functionality

Pricing

Starting at $32.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Bitrix24

Bitrix24

4.2
(979)

Ratings Breakdown

  • 3.97Ease of use
  • 4.15Value for money
  • 3.95Customer support
  • 4.27Functionality

Pricing

Starting at €61.00 per month

Get Price

Answerbase Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See Zendesk Suite Screenshots
Freshservice

Freshservice

4.5
(631)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Freshservice

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Escalation
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for Freshservice

  • Amazon Redshift
  • BambooHR
  • Box
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See Freshservice Screenshots
Supportbench

Supportbench

4.9
(116)

Starting Price: $32.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Supportbench

  • Access Controls/Permissions
  • Activity Tracking
  • AI Copilot
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for Supportbench

  • Harvest
  • HubSpot CRM
  • Jira
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See Supportbench Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See Salesforce Service Cloud Screenshots
Bitrix24

Bitrix24

4.2
(979)

Starting Price: 61.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Bitrix24

  • API
  • Approval Process Control
  • Approval Workflow
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for Bitrix24

  • 3CX
  • Albato
  • Alegra
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See Bitrix24 Screenshots
Salesforce Starter

Salesforce Starter

4.4
(219)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Salesforce Starter

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for Salesforce Starter

  • ActiveCampaign
  • Box
  • Docusign
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See Salesforce Starter Screenshots
UseResponse

UseResponse

4.6
(36)

Starting Price: $124.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for UseResponse

  • Alerts/Notifications
  • Automated Routing
  • Call Center Management
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for UseResponse

  • Confluence
  • Google Workspace
  • HubSpot CRM
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See UseResponse Screenshots
HappyFox Help Desk

HappyFox Help Desk

4.6
(92)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for HappyFox Help Desk

  • Access Controls/Permissions
  • Alerts/Escalation
  • Alerts/Notifications
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for HappyFox Help Desk

  • Adobe Commerce
  • Asana
  • BigCommerce
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See HappyFox Help Desk Screenshots
Vivantio

Vivantio

4.3
(178)

Starting Price: $59.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Vivantio

  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for Vivantio

  • Datadog
  • Gmail
  • Jira
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See Vivantio Screenshots
C2-ITSM

C2-ITSM

4.3
(14)

Starting Price: $44.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for C2-ITSM

  • Alerts/Escalation
  • Document Storage
  • Email Management
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for C2-ITSM

  • Microsoft Azure
  • QuickBooks Online Advanced
  • Zapier

0%

Shared Integrations with Answerbase

  • No shared integrations
See C2-ITSM Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See LiveAgent Screenshots
Marketing 360

Marketing 360

4.5
(1126)

Pricing: Available upon request

Free trial
Free version

Features Comparison

100%

Unique Features for Marketing 360

  • Activity Dashboard
  • Alerts/Notifications
  • API
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for Marketing 360

  • BigCommerce
  • Booker
  • Google Ads
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See Marketing 360 Screenshots
TeamSupport

TeamSupport

4.5
(847)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for TeamSupport

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for TeamSupport

  • Beanstalk
  • Customer Thermometer
  • Dropbox Business
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See TeamSupport Screenshots
SolarWinds Service Desk

SolarWinds Service Desk

4.6
(577)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for SolarWinds Service Desk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for SolarWinds Service Desk

  • Automox
  • Dameware Remote Everywhere
  • Dropbox Business
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See SolarWinds Service Desk Screenshots
Deskpro

Deskpro

4.6
(38)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Deskpro

  • Access Controls/Permissions
  • Alerts/Escalation
  • Call Center Management
See All

0%

Shared Features with Answerbase

  • No shared features

Integrations Comparison

100%

Unique Integrations for Deskpro

  • Adobe Commerce
  • Asana
  • Basecamp
See All

0%

Shared Integrations with Answerbase

  • No shared integrations
See Deskpro Screenshots
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