Best Customer Engagement Software of 2026 - Page 2
Updated April 24, 2025 at 2:35 PM
Written by Supriya Deka
Market Research Specialist
Edited by Caroline Rousseau
Senior Editor
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Nickelled is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses that helps ...Read more about Nickelled
Servis.ai, formerly FreeAgent CRM, is a robust Business Operations Management Platform that helps your team get organized, gain ...Read more about servis.ai
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Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investm...Read more about Whatfix
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Helpwise is a communication management tool that allows customer-facing teams to create shared inboxes for different channels li...Read more about Helpwise
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Poltio is customer engagement platform that uses interactive content and engaged data to engage users across multiple channels. ...Read more about Poltio
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UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers b...Read more about UJET
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CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates ...Read more about CustomerGauge
Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through website surv...Read more about Qualaroo
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Apex Loyalty is a loyalty and engagement management software based on the Salesforce platform, which helps businesses connect wi...Read more about Apex Loyalty
Recur is a platform designed to assist businesses in enhancing their recurring revenue. This software is particularly useful for...Read more about Recur
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Interakt is a cloud-based customer relationship management (CRM) solution that caters to businesses of all sizes across various ...Read more about Interakt
VeriShow is a cloud-based customer communication and engagement suite that includes applications for live chat, video chat, VoIP...Read more about VeriShow
Answerbase is a solution for mid-size and enterprise-level companies looking for marketing automation and analytics, customer se...Read more about Answerbase
Mention Me's Customer Advocacy Intelligence platform empowers ecommerce brands to tap into the potential of word-of-mouth market...Read more about Mention Me
User Experience Made Easy, for Everyone. Toonimo is a leading Digital Adoption Platform for enterprises who streamline the effo...Read more about Toonimo
Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a ...Read more about Leadoo
Whisbi is a cloud-based customer service and support solution designed for customers of multiple sizes. It offers real-time vide...Read more about Whisbi
OmVista offers a comprehensive framework that transforms data into actionable insights, driving excellence in workforce performa...Read more about OnviSource OmVista
ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advert...Read more about ServiceTonic
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service...Read more about Front
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Crowdtech offers a suite of research tools that enable organizations to capture customer insights through polls, surveys, chats,...Read more about Crowdtech
Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and bus...Read more about Capacity
iNexus the most Innovative dialing solution that never displays "SPAM or SCAM likely" while dialing. it's proven to increase sa...Read more about iNexus
SimpleCRM, offered by Simpleworks, is an exceptional CRM and AI-based solution designed specifically for mid-sized and large ent...Read more about SimpleWorks
Userlane is a no-code Digital Adoption Platform used to measure how employees use applications, identify areas for improvement a...Read more about Userlane
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