--- title: "Page 4 | Best Customer Engagement Software - 2026 Reviews & Pricing" description: "Page 4 - Find the best Customer Engagement Platforms Software for your organization. Compare top Customer Engagement Platforms Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/crm/customer-engagement-comparison/?page=4" page_type: "subcategory" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) / Page 4 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Engagement Software of 2026 - Page 4 Written by [Supriya Deka](https://www.softwareadvice.com/resources/author/sdeka/) Market Research Specialist Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Filter products 618 results ### Compare Products Showing 76 - 100 of 618 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: ServiceNow Customer Service Management [ServiceNow Customer Service Management](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/) 4.36 [(152)](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/reviews/) Best for:Enterprise businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experiences and connect the entire enterprise. It provides a range of features such as case management, analytics, self-service portal, and intelligent guidance to streamline customer service operations and reduce the cost to serve. CSM's self-service portal enables clients to raise requests or complaints, create cases, and track ongoing projects on the channel of their choice. The portal's intuitive user interface makes it easy for clients to self-serve, reducing the workload of agents, reducing customer effort, and improving customer satisfaction. The Playbooks for CSM module allows agents to request information from clients and manage the entire case process lifecycle on a unified platform. This feature enables agents to manage and resolve customer queries more efficiently. With CSM's case management functionality, customer service agents can manage customer interactions from initial contact to case closure. The platform's analytics capabilities allow businesses to gain valuable insights into customer behavior and track performance indicators. This helps businesses to identify areas of improvement and make data-driven decisions to optimize customer service operations. The platform's order management functionality provides businesses with a comprehensive set of tools to manage the entire order management lifecycle. CSM's ticket handling and issue resolution features provide businesses with a streamlined approach to manage customer requests and complaints. The ServiceNow platform can also integrate with various third-party applications, enhancing customer service operations by leveraging existing software solutions. In summary, ServiceNow CSM is a powerful tool for businesses looking to streamline customer service operations and improve customer satisfaction. The platform's features, including case management, analytics, self-service portal, Playbooks for CSM module, and integration capabilities, make it a valuable tool for businesses to strengthen their relationships with customers and reduce the cost to serve.... [Read more](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/) ### What users love - Robust ticket tracking workflows - Centralized customer service operations ### To take in mind - Occasional slowness and lag issues ### Best rated features: Automated Routing 5.0 Customizable Fields 5.0 Reporting & Statistics 5.0 API 5.0 ### Worst rated features: Surveys & Feedback 2.7 Social Media Integration 3.2 Performance Metrics 3.4 Contact Management 3.7 [See all features](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/#key-features) ### Product: Vivantio [Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/) 4.30 [(178)](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary You've outgrown your help desk. Step up to real service management. Vivantio helps growing organizations move beyond basic ticketing and disconnected tools to a single platform for delivering exceptional service. Whether you're supporting employees, customers, or both, Vivantio enables IT, Customer Service, HR, Facilities, Finance, Legal, and GRC teams to standardize processes, automate workflows, and continually improve service delivery from one configurable platform. Built for organizations that need enterprise capabilities without enterprise complexity, Vivantio combines the flexibility of a modern cloud platform with the depth of Enterprise Service Management. Configure workflows without code, adapt each team's processes independently, and scale confidently as your organization grows. Organizations choose Vivantio because it helps them: Move beyond basic help desk software to real service management Centralize IT and business service teams on one platform Configure workflows without developers or custom code Automate routing, approvals, escalations, and service processes Improve service quality while increasing team capacity Deliver measurable business outcomes through reporting and continual service improvement Key capabilities include: Incident, Problem, Change, Request, Asset, Configuration, and Knowledge Management Workflow automation, approvals, business rules, routing, and SLA management Self-service portals and branded service experiences Enterprise reporting, dashboards, and analytics AI-assisted service capabilities, including sentiment analysis and intelligent recommendations FLEXBridge Integration Framework with 600+ integration possibilities and a comprehensive Open API With flexible licensing, rapid implementation, feature-inclusive pricing, and dedicated in-house Professional Services, Customer Success, and Support teams, Vivantio helps organizations modernize service operations without the cost and complexity of traditional enterprise platforms.... [Read more](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/) ### Best rated features: Help Desk Management 5.0 Real-Time Notifications 5.0 Customizable Branding 5.0 Task Management 5.0 [See all features](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/#key-features) ### The Vivantio Platform $49.00/month Range shown: $49  $99 per agent, per month, billed annually [See full pricing details](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/#pricing-and-plans) ### Product: Genesys Cloud CX [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) 4.33 [(267)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so users have actionable insights to address customers problems with ease on any channel, at any moment, beyond just the call center. Genesys Cloud CX is trusted by various small, medium and large enterprises and recognized as an industry leader across the globe. With pervasive automation, businesses can take the right action at the right time to create the best outcome. With Genesys Cloud CX, organizations can give their employees the information they need in one application built to engage employees and enhance the team’s performance. Use Genesys Cloud CX as an all-in-one application, easily add various packaged integrations, or customize the platform as per the requirements. It deploys in days and continually innovates with upgrades each week. Additionally, with real-time dashboards and up-to-the-second analytics, Genesys Cloud CX provides the insights required to run your business—no matter where the agents are located.... [Read more](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) ### Best rated features: Unified Communications 5.0 Chatbot 5.0 Activity Tracking 5.0 Workflow Management 5.0 ### Worst rated features: Service Level Agreement (SLA) Management 1.0 Customer Portal 2.0 Video Conferencing 2.0 Workflow Automation 2.0 [See all features](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/#key-features) ### Product: ClearSlide [ClearSlide](https://www.softwareadvice.com/sales-content-management/clearslide-profile/) 3.93 [(54)](https://www.softwareadvice.com/sales-content-management/clearslide-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary ClearSlide is a web-based sales engagement platform intended to help increase sales teams’ efficiency and close deals. The solution offers quick access to content, insights and communication and helps in improving customer communication. ClearSlide’s Live Pitch feature enables one click presentations comprised of high definition video that can be shared with clients or other users in real time. Other features supported by the software include drop-down lists that cater to questions and objections. The system's Email Pitch feature allows the sharing of sales content via personalized emails. This feature also sends an alert when the email is viewed, and includes analytics to customize future conversations. ClearSlide mobile apps allow sales professionals to address customer pain points on the go. ClearSlide Mail, meanwhile, includes features such as email, calendar and contacts for instant response and follow up. The solution also offers integration with other third party applications which include Dropbox, Box, iCloud, Salesforce, and more.... [Read more](https://www.softwareadvice.com/sales-content-management/clearslide-profile/) ### Best rated features: Content Management 5.0 Reporting/Analytics 5.0 Sales Pipeline Management 5.0 Interaction Tracking 5.0 ### Worst rated features: Content Delivery 3.0 Video Support 4.0 Activity Dashboard 4.0 [See all features](https://www.softwareadvice.com/sales-content-management/clearslide-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/sales-content-management/clearslide-profile/#pricing-and-plans) ### Product: Totango [Totango](https://www.softwareadvice.com/product-analytics/totango-profile/) 3.73 [(33)](https://www.softwareadvice.com/product-analytics/totango-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer success, adoption, retention and expansion by managing all post-sales activities. It increases the conversion rate by collecting customer information, monitors data for meaningful customer health changes and drives proactive engagement by customer success teams. Totango’s Spark helps users understand customers’ health scores, usage and status. It helps in the optimization of customer operations using scorecards and communication templates, and also by continuous tests of changing expectations of customers. Totango also offers Zoe, which works in three steps. It accesses the information, creates participation and takes action to benefit the customers. Totango’s solution partners include SAP, ServiceNow, Salesforce, Slack and Perkville. Its implementation partners include Deloitte, PwC and Satrix Solutions. Its integration partners include Dropbox, Segment and GoodData.... [Read more](https://www.softwareadvice.com/product-analytics/totango-profile/) ### Best rated features: Complaint Monitoring 5.0 Template Management 4.0 Campaign Management 4.0 Customer Journey Mapping 4.0 ### Worst rated features: Feedback Management 1.5 Lead Management 3.5 Customer Management 3.7 Alerts/Notifications 3.7 [See all features](https://www.softwareadvice.com/product-analytics/totango-profile/#key-features) ### Product: Marketo Engage [Marketo Engage](https://www.softwareadvice.com/marketing/marketo-profile/) 4.26 [(712)](https://www.softwareadvice.com/marketing/marketo-profile/reviews/) Best for:Mid-size businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Marketo is a customer engagement platform that features a wide range of capabilities. The system offers a process-driven, automated campaign builder, which provides optimal flexibility when constructing engagement workflows.... [Read more](https://www.softwareadvice.com/marketing/marketo-profile/) ### What users love - Comprehensive lead tracking tools - Powerful automation for marketers - Flexible campaign orchestration platform ### To take in mind - Slow and unhelpful support experience - Steep learning curve and training needs - Complex and outdated interface ### Best rated features: For Sales Teams/Organizations 5.0 Dashboard 5.0 Customizable CTAs 5.0 Lead Nurturing 5.0 [See all features](https://www.softwareadvice.com/marketing/marketo-profile/#key-features) ### Growth Custom Pricing available upon request ### Select Custom Pricing available upon request ### Prime Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/marketing/marketo-profile/#pricing-and-plans) ### Product: Salesforce Marketing Cloud [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) 4.21 [(531)](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Salesforce Marketing Cloud is a marketing platform designed to help businesses personalize customer engagement across the entire lifecycle. The platform connects departments through data and insights, empowering marketing teams to build lasting customer relationships. Regardless of a company's size, industry, or existing technology, Salesforce Marketing Cloud can drive growth by unlocking data, enabling faster campaign creation and optimization, and facilitating omnichannel engagement. The platform's key features include unified customer profiles and analytics, AI-powered campaign creation and optimization, and a customer data platform that provides faster access to centralized customer data. Agentforce, the platform's AI assistant, helps marketers create impactful campaigns by surfacing insights, defining strategy, and generating content. Additionally, its marketing intelligence module offers a single view of marketing performance to optimize cross-channel campaigns. Salesforce Marketing Cloud is a marketing platform that enables businesses of every size and industry to personalize customer touchpoints, deploy smarter campaigns, and activate data across the customer lifecycle. The platform's connected suite of tools empowers marketing teams to work together efficiently and drive meaningful customer relationships.... [Read more](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) ### What users love - Personalized engagement and analytics - Robust email campaign management - Flexible and customizable templates ### To take in mind - Slow and unhelpful customer service - Expensive and complex pricing structure - Technical glitches and deliverability problems ### Best rated features: Search/Filter 5.0 Text Editing 5.0 Multi-Channel Marketing 5.0 Shared Inboxes 5.0 ### Worst rated features: Marketing Calendar 1.0 Sales Analytics 2.0 Website Visitor Tracking 2.0 [See all features](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/#key-features) ### Product: NiCE CXone [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) 4.21 [(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/) Best for:Enterprise businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowledge management, digital and self-service channels, interaction analytics, and AI models for automation and continuous improvement. With CXone, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media—all on one enterprise-scale platform.... [Read more](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) ### What users love - Intuitive and accessible platform - Flexible contact center management - Customizable and intuitive interface ### To take in mind - Slow and unresponsive support experience - Frequent call quality issues - Inconsistent and limited reporting ### Best rated features: Activity Dashboard 5.0 Call Scheduling 5.0 Preview Dialer 5.0 Access Controls/Permissions 5.0 ### Worst rated features: Budgeting/Forecasting 3.0 Event Triggered Actions 3.0 Call Tagging 3.3 File Transfer 3.5 [See all features](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/#key-features) ### CXone Omnichannel Agent $110.00/month Includes both Digital and Voice Agent ### CXone Essential Suite $135.00/month Includes Omnichannel Agent ### CXone Core Suite $169.00/month Includes Essential Suite [See full pricing details](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/#pricing-and-plans) ### Product: Efficy CRM [Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) 3.95 [(91)](https://www.softwareadvice.com/crm/efficy-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping it to transform its customer data into customer knowledge while simplifying the work of its employees. Efficy is a major player in the European CRM market. With our personalised range of solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. And we have no intention of stopping there! Our ambition? To become the #EuropeanCRMChampion. Our CRM solutions are the most flexible on the market. We enhance the productivity of your marketing, sales and customer service teams by providing a range of CRM tools: customer database, opportunity tracking, lead nurturing, or online forms, to name a few. Our expert teams are always at your service - we can adapt your CRM solution to your organisation, processes, teams, projects, sales structure, customer support and help desk system. Don’t waste time on administrative tasks - empower your employees and grow your business with Efficy Enterprise.... [Read more](https://www.softwareadvice.com/crm/efficy-profile/) ### Best rated features: For Small Businesses 5.0 Pipeline Management 5.0 Portfolio Management 5.0 Email Templates 5.0 [See all features](https://www.softwareadvice.com/crm/efficy-profile/#key-features) ### Product: SendGrid [SendGrid](https://www.softwareadvice.com/email-marketing/sendgrid-profile/) 4.18 [(753)](https://www.softwareadvice.com/email-marketing/sendgrid-profile/reviews/) Best for:Simple Mail Transfer Protocol (SMTP) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary SendGrid is a cloud-based email marketing tool that assists marketers and developers with campaign management and audience engagement. Its key features include A/B testing, mailing list management, predefined templates, image library and reporting. The application comes with an editing tool, which enables users to create responsive email templates and add fields. The campaign management feature lets marketing teams segment contacts based on engagement metrics and customer data. Further, the system includes domain authentication, compliance and ISP outreach to optimize email delivery. SendGrid comes with web and SMTP API’s, and connects with cloud-based email service providers. It is offered on a monthly subscription and support is provided via phone and email.... [Read more](https://www.softwareadvice.com/email-marketing/sendgrid-profile/) ### What users love - Flexible campaign management tools - Consistently reliable email delivery - Robust marketing email features ### To take in mind - Sending limitations and disruptions - Slow and unresponsive support team - Expensive and complex pricing tiers ### Best rated features: Single Email Verification 5.0 Mailing List Management 5.0 Disposable Email Detection 5.0 Threat Protection 5.0 ### Worst rated features: Real-Time Monitoring 1.0 [See all features](https://www.softwareadvice.com/email-marketing/sendgrid-profile/#key-features) ### Free (For Marketers and developers) Custom Pricing available upon request Store up to 100 contacts & send 100 emails/day ### Basic (Marketing Campaigns Plans) $15.00/month This plan lets users send multiple e-mails per day. ### Advanced (Marketing Campaigns Plans)) $60.00/month This plan lets you send multiple e-mails per day. [See full pricing details](https://www.softwareadvice.com/email-marketing/sendgrid-profile/#pricing-and-plans) ### Product: Solutionreach [Solutionreach](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/) 3.81 [(236)](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey.... [Read more](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/) ### What users love - Flexible, modern patient messaging - Automated workflows free staff time ### To take in mind - Unresponsive and frustrating support ### Best rated features: Scheduling 5.0 Billing & Invoicing 5.0 Mobile Alerts 5.0 Real-Time Notifications 5.0 [See all features](https://www.softwareadvice.com/email-marketing/solutionreach-dental-profile/#key-features) ### Product: Apptentive [Apptentive](https://www.softwareadvice.com/crm/apptentive-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Apptentive is a customer engagement software. It helps businesses to get feedback from a large pool of customers through its customer feedback platform. It helps users understand customers' mindsets and helps drives conversations. It allows users to make decisions based on data collected in feedback. Apptentive engages user segments and mobilizes customers by taking action through rating prompts, surveys, message centers, plans, notes and analytics. With the help of these tools, organizations can drive organic downloads, intercept negative feedback, gauge customers sentiment, provide real-time customer feedback, prioritize product roadmaps, help in targeting the right audience, educate customers and help users understand how sentiment impacts revenue. Apptentive integrates with major CRM tools including Zendesk, Salesforce and UserVoice. It is available on platforms such as iOS, Android and Cardova. In addition, it provides services in more than 15 languages includes Arabic, Dutch, Spanish, Swedish and Greek.... [Read more](https://www.softwareadvice.com/crm/apptentive-profile/) ### Basic $0.01 [See full pricing details](https://www.softwareadvice.com/crm/apptentive-profile/#pricing-and-plans) ### Product: Emplifi Service Cloud [Emplifi Service Cloud](https://www.softwareadvice.com/conversational-marketing/emplifi-service-cloud-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Emplifi provides an enterprise platform that gives you comprehensive insights, tools, and resources to help businesses provide great customer service through their website or mobile app. It offers tools that enable organizations to deliver better customer experiences, harness social media and the right audience engagement channel at the right time, drive consistent online conversations that create stronger bonds with customers, and deliver all this in an automated way.... [Read more](https://www.softwareadvice.com/conversational-marketing/emplifi-service-cloud-profile/) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/conversational-marketing/emplifi-service-cloud-profile/#pricing-and-plans) ### Product: Salesdoor [Salesdoor](https://www.softwareadvice.com/crm/salesdoor-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Salesdoor is a cloud-based customer relationship management (CRM) solution designed to help organizations in the pharmaceutical and healthcare verticals to connect with clients, sell products or services and generate leads. Features include data import, reporting, campaign and territory management. The application enables employees to organize and segment contacts based on location, industry or company size and monitor revenue generated from every contact. Salesdoor allows marketing teams to outreach consumers through multiple channels such as email, SMS and fax. Using the dashboard, physicians can view daily tasks, upcoming events, track live location of outside sales, and expenses incurred. With its built-in calendar, users can prioritize and export tasks. Salesdoor offers integration with multiple third-party applications such as Cerner, Netsmart, SuiteRx IPS, Twilio, Microsoft Outlook and more. It comes with an iOS mobile application. The solution is available for free and on monthly subscriptions and support is offered via phone and email.... [Read more](https://www.softwareadvice.com/crm/salesdoor-profile/) ### Basic $45.00/month [See full pricing details](https://www.softwareadvice.com/crm/salesdoor-profile/#pricing-and-plans) ### Product: Tremendous [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.85 [(518)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Available Software Advice Summary Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift cards, prepaid cards, monetary payouts, and donations. Teams can curate reward options or give recipients the freedom to choose. And if recipients ever run into redemption issues, the Tremendous support team handles them directly. Tremendous integrates seamlessly with the tools businesses already use, including Salesforce, HubSpot, Qualtrics, SurveyMonkey, Zapier, and more. Developers can also use our easy-to-implement API to automate reward delivery at scale.... [Read more](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) ### Best rated features: Referral Templates 5.0 Affiliate Management 5.0 Customer Segmentation 5.0 Event Triggered Actions 5.0 ### Worst rated features: Campaign Analytics 3.0 Multi-Channel Communication 3.7 [See all features](https://www.softwareadvice.com/crm/tremendous-rewards-profile/#key-features) ### Product: Missive [Missive](https://www.softwareadvice.com/voip/missive-profile/) 4.90 [(184)](https://www.softwareadvice.com/voip/missive-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their existing workflow. Designed for businesses that rely heavily on email, Missive provides features to help teams stay coordinated, focused, and productive. Key features include tags, statuses and task management. The platform offers dedicated team spaces with shared inboxes, tasks, and discussion areas. This enables teams to collaborate on emails, provide context and information to one another, and ensure important messages are handled efficiently. Additionally, Missive provides visibility into team workloads, allowing managers to balance tasks and keep track of who is working on what.... [Read more](https://www.softwareadvice.com/voip/missive-profile/) ### Best rated features: Real-time Consumer-facing Chat 5.0 Document Management 5.0 Multi-User Collaboration 5.0 @mentions 5.0 ### Worst rated features: Document Storage 3.0 Knowledge Base Management 3.0 Reporting/Analytics 3.8 Shared Inboxes 4.0 [See all features](https://www.softwareadvice.com/voip/missive-profile/#key-features) ### Free $0.00/month This is a free plan. ### Starter $18.00/month The plan assures a 30-day money back guarantee. ### Productive $30.00/month The plan assures a 30-day money back guarantee. [See full pricing details](https://www.softwareadvice.com/voip/missive-profile/#pricing-and-plans) ### Product: CustomerHero [CustomerHero](https://www.softwareadvice.com/website-optimization/startquestion-profile/) 4.92 [(175)](https://www.softwareadvice.com/website-optimization/startquestion-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community. Key features include email marketing, question branching, custom survey URLs, customizable templates, multi-channel distribution and data analysis tools. Teams using Startquestion can add company or project logo to questionnaires and establish brand identity with respondents. Built-in graphic templates allow users to personalize the questions, titles, answers, progress bar, frames, background photo, messages, buttons and other content of the survey design. Additionally, filter questions can be applied using transition logic and rules, which enables respondents to answer questions that are appropriate in their situation. Startquestion offers an external domain for surveys, which lets businesses hide the footer of the questionnaire. Users can distribute surveys by email and website popups and icons, as well as, filter and segregate the collected results, which can be viewed in the form of a presentation.... [Read more](https://www.softwareadvice.com/website-optimization/startquestion-profile/) ### Best rated features: Engagement Tracking 5.0 Email Marketing 5.0 Customer Experience Management 5.0 Template Management 5.0 ### Worst rated features: Real-Time Data 4.0 [See all features](https://www.softwareadvice.com/website-optimization/startquestion-profile/#key-features) ### Product: Tango [Tango](https://www.softwareadvice.com/crm/tango-card-profile/) 4.78 [(529)](https://www.softwareadvice.com/crm/tango-card-profile/reviews/) Best for:Manager-to-Employee Recognition ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results. Tango believes instantly delivering the most desirable rewards maximizes impact and drives real business results. This belief is woven into Tango’s industry-leading products: RaaS® Gift Card API, which integrates digital rewards into web platforms and applications, and Rewards Genius®, a self-serve portal for administering rewards.... [Read more](https://www.softwareadvice.com/crm/tango-card-profile/) ### Best rated features: Multi-Channel Distribution 5.0 Survey Builder 5.0 Loyalty Program 4.9 Manager-to-Employee Recognition 4.8 ### Worst rated features: Social Recognition 3.0 [See all features](https://www.softwareadvice.com/crm/tango-card-profile/#key-features) ### Free Custom Pricing available upon request ### Low fees Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/crm/tango-card-profile/#pricing-and-plans) ### Product: Preferred Patron Loyalty [Preferred Patron Loyalty](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/) 4.92 [(109)](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Preferred Patron helps businesses turn one-time customers into repeat customers with loyalty, rewards, messaging, automation, and analytics in one scalable customer retention platform. Built for single-location businesses, growing multi-location brands, franchises, and enterprise programs, Preferred Patron helps teams launch quickly, engage members consistently, and measure what drives return visits, higher spend, and long-term value. Who Preferred Patron is built for: Small businesses and independents launch professional loyalty programs quickly with simple setup, built-in email and SMS, branded member experiences, and practical reporting. Multi-location brands use automation, segmentation, campaign templates, and store-level analytics to keep programs consistent while allowing local offers, events, and promotions. Franchises use role-based access, location hierarchies, shared assets, and templated campaigns so corporate teams can protect the brand while franchisees execute proven playbooks. Enterprises use APIs, KPI reporting, data exports, governance controls, and integrations to connect loyalty data with ecommerce, CRM, BI, and analytics systems. Key capabilities: Loyalty and rewards engine – Create points, cashback, stamp, tiered, milestone, birthday, referral, and member-perk programs. Configure earning rules, redemptions, expirations, bonuses, scheduled offers, auto-issue promotions, and replenishment campaigns. Built-in messaging – Engage members with email, SMS, mobile wallet, and in-app messaging. Automate welcomes, birthdays, win-backs, “miss-you” campaigns, promos, event reminders, and behavior-triggered journeys. Segmentation and automation – Build audiences by visit recency, spend, location, product mix, cohort, membership status, or engagement behavior. Send one-time campaigns or always-on journeys that react to customer activity. Analytics and insights – Track repeat visits, average spend, campaign lift, reward liability, member activity, cohort behavior, SKU performance, and store-level results so teams can see what is working and where to improve. Multi-location management – Maintain brand standards with central templates, shared assets, approval workflows, and corporate guardrails while giving locations flexibility for local calendars, partners, and inventory realities. Kiosk, POS, and check-in options – Support enrollment, check-ins, earning, and redemption through store-front workflows, kiosk enhancements, POS options, and mobile-friendly experiences. APIs and integrations – Connect loyalty data with ecommerce, CRM, analytics, reporting, and other business systems. Export data securely for enterprise reporting. Compliance and deliverability tools – Support consent capture, opt-in management, quiet hours, time-zone handling, and messaging best practices to help protect deliverability, brand reputation, and ROI. Design and branding – Launch with a branded loyalty experience, digital card art, email designs, and campaign creatives. Editions that scale with you: Small Business – Loyalty, messaging, and reporting for 1 to 3 locations. Growth – Advanced automation, larger messaging allowances, and deeper segmentation. Franchise – Multi-location governance, role-based permissions, shared assets, and network-level analytics. Enterprise – APIs, KPI reporting, analytics, data exports, and enterprise controls for high-volume programs. Services that support success: Preferred Patron offers onboarding, migration support, program design guidance, campaign planning, staff and franchisee training, KPI reviews, and ongoing success support. Whether you are a single shop building repeat business or an enterprise standardizing loyalty across hundreds of locations, Preferred Patron gives you a practical customer retention platform built to engage customers, increase repeat visits, and grow long-term loyalty.... [Read more](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/) ### Best rated features: Point of Sale (POS) 5.0 Activity Tracking 5.0 Customer Activity Tracking 5.0 CRM 5.0 ### Worst rated features: Customer Surveys 3.0 Contact Management 4.0 [See all features](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/#key-features) ### Small Business $29.00/month Small Businesses & Independents 1-5 Locations No member limit SMS & Email Marketing Included White-Labeled... [Read more](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/#pricing-and-plans) ### Growth $199.00/month Mid-Market | Multi-location Businesses Advanced Features Unlimited Members SMS & Email Marketing Included White-Labeled... [Read more](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/#pricing-and-plans) ### Enterprise $10,000.00/month Large and High-volume Businesses Multi-Location & Multi-Region 75 - 300 Location Allowance 250,000 - 1,000,000 Members White-Labeled... [Read more](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/#pricing-and-plans) ### Product: WiserNotify [WiserNotify](https://www.softwareadvice.com/crm/wisernotify-profile/) 4.89 [(123)](https://www.softwareadvice.com/crm/wisernotify-profile/reviews/) Best for:Features ### Pricing availability Free trial: Available Free version: Available Software Advice Summary WiserNotify enhances the power of FOMO marketing strategy on the website through live social proofs, which entail dynamic & interactive notifications and widgets and convert browsers into buyers. This not only builds incredible trust and increases leads but also helps users personalize each website experience with wise popups and widgets. The software offers the following functionalities: LIVE VISITOR It shows real-time traffic and keeps track of brand popularity. RECENT SALES & CONVERSION Shows live feed of real people who have recently taken action on the website and boosts trust & conversions. REVIEW Builds trust through real-time review and recommendation notifications directly from Facebook, Google & Twitter. RECENTLY VIEWED Creates trust by nudging the number of visitors on the website during a specific time and shows brand popularity. VIDEO & CHANNEL SUBSCRIBER Shows views, likes, or comments of YouTube videos or channels on the website and builds the curiosity to increase leads and conversions. ANNOUNCEMENT Shows a particular offer or an alert according to visitor behavior and increases conversions on websites through FOMO marketing. WIDGETS Various widgets like Social media counters, Timer, Review Feed, Questions, save phone or email, CTA links, Video popups, etc., provide a personalized website experience & help useres increase leads. Key Features: DESIGN: Users can choose from 50+ WiserNotify notification templates. Users can create a personalized experience by customizing the image, shape, shadow, background, animation, and border of notification so that it personifies a user's brand's design and language. Users can also add interactive CTA's & collector popups & make them clickable through easy steps and convert potential buyers. DISPLAY SETTING & INTEGRATION: WiserNotify lets users get the right message to the right people every time. It offers integrations with over 200+ marketing tools and 20+ website builders and offers real-time data into the notification. ANALYTICS & REPORTS: Shows user performance data which also entails several visitors, impressions & clicks between a specific time. Measures the conversion rates and helps users track their performance on WiserNotify.... [Read more](https://www.softwareadvice.com/crm/wisernotify-profile/) ### Best rated features: Lead Engagement 5.0 Content Personalization 5.0 Web Notifications 5.0 Template Management 5.0 [See all features](https://www.softwareadvice.com/crm/wisernotify-profile/#key-features) ### Basic $12.00/year [See full pricing details](https://www.softwareadvice.com/crm/wisernotify-profile/#pricing-and-plans) ### Product: Shopper Approved [Shopper Approved](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/) 4.86 [(132)](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Shopper Approved is a cloud-based solution that allows businesses to collect, manage and actively promote reviews and ratings from their online customers. From the Shopper Approved platform, teams can create widgets to be displayed on websites while choosing the specific ratings and reviews they want to show. Shopper Approved automatically generates SEO-optimized landing pages based around reviews on products and services posted by customers. Newly created landing pages are automatically spidered by Google, Bing and Yahoo, opening up new SEO keyword opportunities for businesses.... [Read more](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/) ### Best rated features: Multi-Channel Marketing 5.0 Activity Tracking 5.0 Customizable Forms 5.0 Feedback Management 5.0 ### Worst rated features: Engagement Tracking 4.0 Alerts/Notifications 4.0 [See all features](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/reputation-management/shopper-approved-profile/#pricing-and-plans) ### Product: TapMango [TapMango](https://www.softwareadvice.com/customer-experience/tapmango-profile/) 4.79 [(186)](https://www.softwareadvice.com/customer-experience/tapmango-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary TapMango is a cloud-based customer loyalty platform that assists retail stores and restaurants with rewards and promotions management. Key features include customer experience management, survey creation, mobile ordering and voucher management. The application’s marketing portal enables users to manage campaigns and send promotions and offers to customers via SMS, push notifications and email. Customers can use the mobile application or in-store tablet to share images on their social media channels and add Yelp/Google reviews via automated surveys. Additionally, marketers can store customer information, define flexible reward structures and allot redeemable points to customers. TapMango comes with an open API and facilitates integration with third-party POS applications such as Clover, Square, Lightspeed, Shopify, Mindbody, Vend, and more. It is available on monthly subscriptions and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/customer-experience/tapmango-profile/) ### Best rated features: Mass Texting 5.0 Order Management 5.0 Point of Sale (POS) 5.0 Delivery Estimate 5.0 [See all features](https://www.softwareadvice.com/customer-experience/tapmango-profile/#key-features) ### Product: Textla [Textla](https://www.softwareadvice.com/sms-marketing/textla-profile/) 4.97 [(74)](https://www.softwareadvice.com/sms-marketing/textla-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Textla is a messaging platform designed for effective communication via text messages. It enables users to schedule SMS campaigns, manage keyword opt-ins, engage in one-on-one conversations through an SMS inbox, monitor analytics, and ensure message deliverability. Textla is a simple and budget-friendly SMS tool that empowers users to take control of their messaging strategy, whether for individuals or groups. Customers can respond directly to messages, and the system facilitates easy addition and removal of contacts. The Textla team assists users in setting up their accounts, and the texting app, known for its user-friendliness, allows for a straightforward CSV upload with names and numbers. Users have reported a significant increase in engagement by up to 125%. Textla is suitable for both single messages and reaching a large audience, offering time and cost savings through advanced scheduling options. The platform allows users to schedule mass SMS messages for specific days and times, with the convenience of making adjustments and rescheduling if needed. Textla focuses on simplicity and ease of use, providing a smooth SMS service experience. Give Textla a try to explore its functionality and witness firsthand how it can make a difference in your messaging strategy.... [Read more](https://www.softwareadvice.com/sms-marketing/textla-profile/) ### Best rated features: Campaign Scheduling 5.0 Marketing Automation 5.0 Keyword Tracking 5.0 Multi-Campaign 5.0 [See all features](https://www.softwareadvice.com/sms-marketing/textla-profile/#key-features) ### Starter $25.00/month • Free business phone number • Unlimited message sends • Unlimited contact storage • Segmentation with groups and tags • Bulk sending and campaigns • Inbox for one-to-one conversations • Message delivery confirmation • Campaign analytics Textla is also available for $19/month on an annual basis.... [Read more](https://www.softwareadvice.com/sms-marketing/textla-profile/#pricing-and-plans) ### Professional $50.00/month • Free business phone number • Unlimited message sends • Unlimited contact storage • Segmentation with groups and tags • Bulk sending and campaigns • Inbox for one-to-one conversations • Message delivery confirmation • Campaign analytics • Unlimited team members • Message personalization • Scheduled and recurring campaigns • Keyword opt-ins • Premium support • Personalized onboarding Textla is also available for $39/month on an annual basis.... [Read more](https://www.softwareadvice.com/sms-marketing/textla-profile/#pricing-and-plans) ### Enterprise Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/sms-marketing/textla-profile/#pricing-and-plans) ### Product: AiTrillion [AiTrillion](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/) 4.92 [(77)](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary AiTrillion is an all-in-one marketing automation platform to boost the impact of eCommerce marketing across the entire customer lifecycle by leveraging user data, automation, AI/ML, and personalized techniques. This platform is designed for Shopify store owners, eCommerce Shopify sellers, and online Shopify stores.... [Read more](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/) ### Best rated features: Real-Time Reporting 5.0 Performance Metrics 5.0 Customizable Fields 5.0 Email Management 5.0 ### Worst rated features: Gamification 4.0 Engagement Tracking 4.0 Customizable Templates 4.0 Social Marketing 4.0 [See all features](https://www.softwareadvice.com/customer-advocacy/aitrillion-profile/#key-features) ### Product: Sogolytics [Sogolytics](https://www.softwareadvice.com/hr/sogosurvey-profile/) 4.69 [(730)](https://www.softwareadvice.com/hr/sogosurvey-profile/reviews/) Best for:Features ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. The platform is purpose-built to support teams of all kinds: intuitive enough for business users, powerful enough for analysts, and customizable for every audience. Design sophisticated, personalized feedback flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize results immediately. No waiting, no digging. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. And while Sogolytics’ technology is sophisticated, its support model is refreshingly human. Its 24/7 customer support team is available whenever you need a partner, not just a platform.... [Read more](https://www.softwareadvice.com/hr/sogosurvey-profile/) ### Best rated features: Workflow Management 5.0 API 5.0 Visual Analytics 5.0 Question Piping 5.0 [See all features](https://www.softwareadvice.com/hr/sogosurvey-profile/#key-features) ### Pro $66.00/month Billed $788 Annually. ### Pro Max $99.00/month Billed $1188 annually ### Free Pro $0.00 Free for life [See full pricing details](https://www.softwareadvice.com/hr/sogosurvey-profile/#pricing-and-plans) [1](https://www.softwareadvice.com/crm/customer-engagement-comparison/)[2](https://www.softwareadvice.com/crm/customer-engagement-comparison/?page=2)[3](https://www.softwareadvice.com/crm/customer-engagement-comparison/?page=3) 4 [5](https://www.softwareadvice.com/crm/customer-engagement-comparison/?page=5) ... [25](https://www.softwareadvice.com/crm/customer-engagement-comparison/?page=25)