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OverviewReviews
Alternatives
Tracker

Best 15 Tracker Alternatives

Tracker

Tracker

4.4
(66)

Starting Price: $80.00 per month

Free trial
Free version
On this page
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  • Alternatives

Preview of Top Tracker Alternatives

Main Product
Tracker

Tracker

4.4
(66)

Ratings Breakdown

  • 4.30Ease of use
  • 4.22Value for money
  • 4.84Customer support
  • 4.11Functionality

Pricing

Starting at $80.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Supportbench

Supportbench

4.9
(116)

Ratings Breakdown

  • 4.77Ease of use
  • 4.84Value for money
  • 4.88Customer support
  • 4.73Functionality

Pricing

Starting at $32.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Bitrix24

Bitrix24

4.2
(979)

Ratings Breakdown

  • 3.97Ease of use
  • 4.15Value for money
  • 3.95Customer support
  • 4.27Functionality

Pricing

Starting at €61.00 per month

Get Price
Top Alternative
LiveAgent

LiveAgent

4.7
(1746)

Ratings Breakdown

  • 4.57Ease of use
  • 4.65Value for money
  • 4.70Customer support
  • 4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Tracker Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

99%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

1%

Shared Integrations with Tracker

  • Jira
  • Microsoft Outlook
See Zendesk Suite Screenshots
Supportbench

Supportbench

4.9
(116)

Starting Price: $32.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Supportbench

  • Access Controls/Permissions
  • Activity Tracking
  • AI Copilot
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

92%

Unique Integrations for Supportbench

  • Harvest
  • HubSpot CRM
  • LiveChat
See All

8%

Shared Integrations with Tracker

  • Jira
See Supportbench Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with Tracker

  • No shared integrations
See Salesforce Service Cloud Screenshots
Bitrix24

Bitrix24

4.2
(979)

Starting Price: 61.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Bitrix24

  • API
  • Approval Process Control
  • Approval Workflow
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

97%

Unique Integrations for Bitrix24

  • 3CX
  • Albato
  • Alegra
See All

3%

Shared Integrations with Tracker

  • Jira
  • Microsoft Outlook
See Bitrix24 Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

99%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

1%

Shared Integrations with Tracker

  • Jira
See LiveAgent Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

99%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

1%

Shared Integrations with Tracker

  • Jira
See Zoho Desk Screenshots
TeamSupport

TeamSupport

4.5
(847)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for TeamSupport

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

95%

Unique Integrations for TeamSupport

  • Beanstalk
  • Customer Thermometer
  • Dropbox Business
See All

5%

Shared Integrations with Tracker

  • Jira
  • Microsoft Outlook
See TeamSupport Screenshots
Vivantio

Vivantio

4.3
(178)

Starting Price: $59.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Vivantio

  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

94%

Unique Integrations for Vivantio

  • Datadog
  • Gmail
  • Lansweeper
See All

6%

Shared Integrations with Tracker

  • Jira
See Vivantio Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

99%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

1%

Shared Integrations with Tracker

  • Jira
See Freshdesk Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Tidio

  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Escalation
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

100%

Unique Integrations for Tidio

  • Adobe Commerce
  • Agile CRM
  • BigCommerce
See All

0%

Shared Integrations with Tracker

  • No shared integrations
See Tidio Screenshots
LiveChat

LiveChat

4.6
(1705)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for LiveChat

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

99%

Unique Integrations for LiveChat

  • 1CRM
  • 1Password
  • 2way
See All

1%

Shared Integrations with Tracker

  • Jira
See LiveChat Screenshots
Help Scout

Help Scout

4.6
(225)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Help Scout

  • Access Controls/Permissions
  • Alerts/Notifications
  • API
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

99%

Unique Integrations for Help Scout

  • ActiveCampaign
  • Aircall
  • AppFollow
See All

1%

Shared Integrations with Tracker

  • Jira
See Help Scout Screenshots
Salesforce Starter

Salesforce Starter

4.4
(219)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Salesforce Starter

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

100%

Unique Integrations for Salesforce Starter

  • ActiveCampaign
  • Box
  • Docusign
See All

0%

Shared Integrations with Tracker

  • No shared integrations
See Salesforce Starter Screenshots
Agile CRM

Agile CRM

4.1
(524)

Pricing: Available upon request

Free trial
Free version

Features Comparison

100%

Unique Features for Agile CRM

  • Activity Dashboard
  • Alerts/Escalation
  • Automated Publishing
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

100%

Unique Integrations for Agile CRM

  • Adobe Commerce
  • Drupal
  • Drupal Commerce
See All

0%

Shared Integrations with Tracker

  • No shared integrations
See Agile CRM Screenshots
HappyFox Help Desk

HappyFox Help Desk

4.6
(92)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for HappyFox Help Desk

  • Access Controls/Permissions
  • Alerts/Escalation
  • Alerts/Notifications
See All

0%

Shared Features with Tracker

  • No shared features

Integrations Comparison

97%

Unique Integrations for HappyFox Help Desk

  • Adobe Commerce
  • Asana
  • BigCommerce
See All

3%

Shared Integrations with Tracker

  • Jira
See HappyFox Help Desk Screenshots
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