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Calabrio ONE Alternatives

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OverviewReviews
Alternatives
Calabrio ONE

Best 15 Calabrio ONE Alternatives

Calabrio ONE

Calabrio ONE

4.5
(263)

Starting Price: $295.00 one time

Free trial
Free version
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Preview of Top Calabrio ONE Alternatives

Main Product
Calabrio ONE

Calabrio ONE

4.5
(263)

Ratings Breakdown

  • 4.56Ease of use
  • 4.44Value for money
  • 4.52Customer support
  • 4.33Functionality

Pricing

Starting at $295.00 one time

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Five9

Five9

4.2
(481)

Ratings Breakdown

  • 4.24Ease of use
  • 4.02Value for money
  • 4.32Customer support
  • 4.11Functionality

Pricing

Starting at $119.00 per month

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Top Alternative
DialedIn CCaaS

DialedIn CCaaS

4.8
(291)

Ratings Breakdown

  • 4.84Ease of use
  • 4.70Value for money
  • 4.79Customer support
  • 4.76Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Convoso

Convoso

4.5
(370)

Ratings Breakdown

  • 4.65Ease of use
  • 4.48Value for money
  • 4.53Customer support
  • 4.50Functionality

Pricing

Starting at $90.00 per month

Get Price
Top Alternative
Amazon Connect

Amazon Connect

4.5
(89)

Ratings Breakdown

  • 4.51Ease of use
  • 4.33Value for money
  • 4.45Customer support
  • 4.39Functionality

Pricing

Available upon request

Get Price

Calabrio ONE Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

0%

Shared Features with Calabrio ONE

  • No shared features

Integrations Comparison

100%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Zendesk Suite Screenshots
Five9

Five9

4.2
(481)

Starting Price: $119.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for Five9

  • AI Copilot
  • Alerts/Escalation
  • Alerts/Notifications
See All

12%

Shared Features with Calabrio ONE

  • AI/Machine Learning
  • Call Tracking
  • Call Tracking Metrics
See All

Integrations Comparison

100%

Unique Integrations for Five9

  • Dynamics 365
  • Freshdesk
  • Microsoft Teams
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Five9 Screenshots
DialedIn CCaaS

DialedIn CCaaS

4.8
(291)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

94%

Unique Features for DialedIn CCaaS

  • Activity Dashboard
  • Agent Interface
  • Alerts/Escalation
See All

6%

Shared Features with Calabrio ONE

  • Quality Management
  • Queue Management
  • Reporting & Statistics

Integrations Comparison

100%

Unique Integrations for DialedIn CCaaS

  • HubSpot CMS Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See DialedIn CCaaS Screenshots
Convoso

Convoso

4.5
(370)

Starting Price: $90.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Convoso

  • Alerts/Notifications
  • API
  • Auto-Dialer
See All

5%

Shared Features with Calabrio ONE

  • Call Tracking
  • Queue Management
  • Reporting & Statistics

Integrations Comparison

100%

Unique Integrations for Convoso

  • Balto
  • Dynamics 365 Business Central
  • Google Maps
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Convoso Screenshots
Amazon Connect

Amazon Connect

4.5
(89)

Pricing: Available upon request

Free trial
Free version

Features Comparison

95%

Unique Features for Amazon Connect

  • API
  • Automated Responses
  • Automated Routing
See All

5%

Shared Features with Calabrio ONE

  • Call Tracking

Integrations Comparison

100%

Unique Integrations for Amazon Connect

  • Aceyus
  • Amazon Aurora
  • Amazon DynamoDB
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Amazon Connect Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

2%

Shared Features with Calabrio ONE

  • Queue Management

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Salesforce Service Cloud Screenshots
Ringover

Ringover

4.7
(823)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Ringover

  • Access Controls/Permissions
  • Activity Dashboard
  • Agent Interface
See All

10%

Shared Features with Calabrio ONE

  • Activity Tracking
  • Call Tracking
  • Quality Management
See All

Integrations Comparison

100%

Unique Integrations for Ringover

  • Access Vincere Evo
  • ActiveCampaign
  • Amazon S3
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Ringover Screenshots
Nextiva

Nextiva

4.6
(914)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Nextiva

  • Activity Dashboard
  • Agent Interface
  • Alerts/Escalation
See All

5%

Shared Features with Calabrio ONE

  • Call Tracking Metrics
  • Quality Management
  • Queue Management

Integrations Comparison

100%

Unique Integrations for Nextiva

  • Act!
  • Bullhorn ATS & CRM
  • ConnectWise Automate
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Nextiva Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for LiveAgent

  • Account Management
  • Agent Interface
  • Archiving & Retention
See All

3%

Shared Features with Calabrio ONE

  • Activity Tracking
  • Recording

Integrations Comparison

100%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See LiveAgent Screenshots
CallHippo

CallHippo

4.4
(671)

Starting Price: $18.00 per month

Free trial
Free version

Features Comparison

87%

Unique Features for CallHippo

  • Access Controls/Permissions
  • Activity Dashboard
  • Agent Interface
See All

13%

Shared Features with Calabrio ONE

  • Activity Tracking
  • Call Tracking Metrics
  • Quality Management
See All

Integrations Comparison

100%

Unique Integrations for CallHippo

  • Airtable
  • Constant Contact
  • Dynamics 365
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See CallHippo Screenshots
CXone Mpower

CXone Mpower

4.2
(581)

Starting Price: $71.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for CXone Mpower

  • Access Controls/Permissions
  • Activity Dashboard
  • AI Copilot
See All

10%

Shared Features with Calabrio ONE

  • Activity Tracking
  • Call Tracking
  • Quality Management
See All

Integrations Comparison

100%

Unique Integrations for CXone Mpower

  • AnswerDash
  • Bullhorn ATS & CRM
  • CallVU
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See CXone Mpower Screenshots
Genesys Cloud CX

Genesys Cloud CX

4.3
(261)

Starting Price: $75.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Genesys Cloud CX

  • Agent Interface
  • API
  • Auto-Dialer
See All

10%

Shared Features with Calabrio ONE

  • Activity Tracking
  • Call Tracking
  • Quality Management
See All

Integrations Comparison

100%

Unique Integrations for Genesys Cloud CX

  • Epic
  • Google Workspace
  • Jenkins
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Genesys Cloud CX Screenshots
Wildix

Wildix

4.7
(209)

Pricing: Available upon request

Free trial
Free version

Features Comparison

93%

Unique Features for Wildix

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
See All

7%

Shared Features with Calabrio ONE

  • Activity Tracking
  • Call Tracking
  • Queue Management
See All

Integrations Comparison

100%

Unique Integrations for Wildix

  • Axonaut
  • Bigin by Zoho CRM
  • Calendly
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Wildix Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • AI Copilot
See All

2%

Shared Features with Calabrio ONE

  • Activity Tracking

Integrations Comparison

100%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Freshdesk Screenshots
Nextiva Contact Center

Nextiva Contact Center

4.5
(112)

Starting Price: $30.00 per month

Free trial
Free version

Features Comparison

91%

Unique Features for Nextiva Contact Center

  • Activity Dashboard
  • Alerts/Escalation
  • Auto-Dialer
See All

9%

Shared Features with Calabrio ONE

  • Activity Tracking
  • Call Tracking
  • Queue Management

Integrations Comparison

0%

Unique Integrations for Nextiva Contact Center

  • No unique integrations

0%

Shared Integrations with Calabrio ONE

  • No shared integrations
See Nextiva Contact Center Screenshots
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