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OverviewReviews
Alternatives
Call Center Studio

Best 15 Call Center Studio Alternatives

Call Center Studio

Call Center Studio

4.5
(47)

Pricing: Available upon request

Free trial
Free version
On this page
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  • Alternatives

Preview of Top Call Center Studio Alternatives

Main Product
Call Center Studio

Call Center Studio

4.5
(47)

Ratings Breakdown

  • 4.72Ease of use
  • 4.72Value for money
  • 4.77Customer support
  • 4.53Functionality

Pricing

Available upon request

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Five9

Five9

4.2
(481)

Ratings Breakdown

  • 4.24Ease of use
  • 4.02Value for money
  • 4.32Customer support
  • 4.11Functionality

Pricing

Starting at $119.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Genesys Cloud CX

Genesys Cloud CX

4.3
(261)

Ratings Breakdown

  • 4.39Ease of use
  • 4.12Value for money
  • 4.02Customer support
  • 4.23Functionality

Pricing

Starting at $75.00 per month

Get Price
Top Alternative
Bitrix24

Bitrix24

4.2
(979)

Ratings Breakdown

  • 3.97Ease of use
  • 4.15Value for money
  • 3.95Customer support
  • 4.27Functionality

Pricing

Starting at €61.00 per month

Get Price

Call Center Studio Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

2%

Shared Features with Call Center Studio

  • Manual Dialer

Integrations Comparison

98%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

2%

Shared Integrations with Call Center Studio

  • HubSpot CRM
  • Meta for Business
  • Pipedrive
See All
See Zendesk Suite Screenshots
Five9

Five9

4.2
(481)

Starting Price: $119.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for Five9

  • AI Copilot
  • AI/Machine Learning
  • Alerts/Escalation
See All

12%

Shared Features with Call Center Studio

  • Automated Routing
  • Call Transcription
  • Email Management
See All

Integrations Comparison

75%

Unique Integrations for Five9

  • Dynamics 365
  • Microsoft Teams
  • NetSuite
See All

25%

Shared Integrations with Call Center Studio

  • Freshdesk
  • ServiceNow
  • Zendesk Suite
See All
See Five9 Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

0%

Shared Features with Call Center Studio

  • No shared features

Integrations Comparison

94%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

6%

Shared Integrations with Call Center Studio

  • Salesforce Platform
See Salesforce Service Cloud Screenshots
Genesys Cloud CX

Genesys Cloud CX

4.3
(261)

Starting Price: $75.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Genesys Cloud CX

  • Activity Tracking
  • Agent Interface
  • API
See All

5%

Shared Features with Call Center Studio

  • Automated Routing
  • Recording
  • Surveys & Feedback

Integrations Comparison

88%

Unique Integrations for Genesys Cloud CX

  • Epic
  • Google Workspace
  • Jenkins
See All

13%

Shared Integrations with Call Center Studio

  • ServiceNow
  • Zendesk Suite
See Genesys Cloud CX Screenshots
Bitrix24

Bitrix24

4.2
(979)

Starting Price: 61.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Bitrix24

  • API
  • Approval Process Control
  • Approval Workflow
See All

0%

Shared Features with Call Center Studio

  • No shared features

Integrations Comparison

94%

Unique Integrations for Bitrix24

  • 3CX
  • Albato
  • Alegra
See All

6%

Shared Integrations with Call Center Studio

  • Meta for Business
  • Pipedrive
  • Telegram
See All
See Bitrix24 Screenshots
CXone Mpower

CXone Mpower

4.2
(581)

Starting Price: $71.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for CXone Mpower

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

10%

Shared Features with Call Center Studio

  • Automated Routing
  • Email Management
  • Manual Dialer
See All

Integrations Comparison

90%

Unique Integrations for CXone Mpower

  • AnswerDash
  • Bullhorn ATS & CRM
  • CallVU
See All

10%

Shared Integrations with Call Center Studio

  • Salesforce Platform
  • ServiceNow
  • Zendesk Suite
See CXone Mpower Screenshots
Talkdesk

Talkdesk

4.5
(732)

Starting Price: $85.00 per month

Free trial
Free version

Features Comparison

96%

Unique Features for Talkdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

4%

Shared Features with Call Center Studio

  • Automated Routing
  • Recording

Integrations Comparison

90%

Unique Integrations for Talkdesk

  • Acquire
  • Airkit
  • Avochato
See All

10%

Shared Integrations with Call Center Studio

  • Freshdesk
  • Pipedrive
  • Zendesk Suite
See All
See Talkdesk Screenshots
inconnect

inconnect

3.9
(19)

Starting Price: $1.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for inconnect

  • Alerts/Escalation
  • API
  • Automatic Call Distribution
See All

7%

Shared Features with Call Center Studio

  • Automated Routing
  • Manual Dialer

Integrations Comparison

80%

Unique Integrations for inconnect

  • Instagram
  • SMS Marketing Services
  • Twitter/X
See All

20%

Shared Integrations with Call Center Studio

  • WhatsApp
See inconnect Screenshots
LeadDesk

LeadDesk

4.8
(13)

Starting Price: 99.00 per month

Free trial
Free version

Features Comparison

96%

Unique Features for LeadDesk

  • Alerts/Escalation
  • Auto-Dialer
  • Automatic Call Distribution
See All

4%

Shared Features with Call Center Studio

  • Automated Routing

Integrations Comparison

80%

Unique Integrations for LeadDesk

  • Giosg
  • Google Analytics 360
  • Microsoft Power Automate
See All

20%

Shared Integrations with Call Center Studio

  • Pipedrive
  • Zendesk Suite
See LeadDesk Screenshots
PhoneBurner

PhoneBurner

4.8
(176)

Starting Price: $165.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for PhoneBurner

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
See All

7%

Shared Features with Call Center Studio

  • Call Transcription
  • Email Management
  • Integrations Management
See All

Integrations Comparison

79%

Unique Integrations for PhoneBurner

  • Constant Contact
  • Dynamics 365
  • Google Calendar
See All

21%

Shared Integrations with Call Center Studio

  • HubSpot CRM
  • Pipedrive
  • Salesforce Platform
See All
See PhoneBurner Screenshots
CloudTalk

CloudTalk

4.4
(268)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for CloudTalk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

7%

Shared Features with Call Center Studio

  • Automated Routing
  • Call Transcription
  • Manual Dialer
See All

Integrations Comparison

81%

Unique Integrations for CloudTalk

  • Adobe Commerce
  • BigCommerce
  • Copper
See All

19%

Shared Integrations with Call Center Studio

  • Freshdesk
  • HubSpot CRM
  • Pipedrive
See All
See CloudTalk Screenshots
RingCX

RingCX

4.2
(250)

Starting Price: $65.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for RingCX

  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
See All

8%

Shared Features with Call Center Studio

  • Automated Routing
  • Call Transcription
  • Manual Dialer
See All

Integrations Comparison

94%

Unique Integrations for RingCX

  • Aha!
  • Akazio Cloud Archive
  • Asana
See All

6%

Shared Integrations with Call Center Studio

  • Freshdesk
  • ServiceNow
  • WhatsApp
See All
See RingCX Screenshots
JustCall

JustCall

4.1
(221)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for JustCall

  • 2-Way Messaging
  • Access Controls/Permissions
  • Activity Dashboard
See All

0%

Shared Features with Call Center Studio

  • No shared features

Integrations Comparison

91%

Unique Integrations for JustCall

  • ActiveCampaign
  • Agile CRM
  • Apollo.io
See All

9%

Shared Integrations with Call Center Studio

  • Freshdesk
  • HubSpot CRM
  • Pipedrive
See All
See JustCall Screenshots
Voiso

Voiso

4.7
(26)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Voiso

  • Activity Dashboard
  • Agent Interface
  • Alerts/Escalation
See All

5%

Shared Features with Call Center Studio

  • Automated Routing
  • Manual Dialer

Integrations Comparison

50%

Unique Integrations for Voiso

  • Bitrix24
  • Make
  • Zapier
See All

50%

Shared Integrations with Call Center Studio

  • Freshdesk
  • HubSpot CRM
  • Pipedrive
See All
See Voiso Screenshots
Aircall

Aircall

4.2
(457)

Starting Price: $40.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Aircall

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

5%

Shared Features with Call Center Studio

  • Manual Dialer
  • Phone Key Input
  • Recording

Integrations Comparison

93%

Unique Integrations for Aircall

  • ActiveCampaign
  • Allego
  • Appy Pie
See All

7%

Shared Integrations with Call Center Studio

  • Freshdesk
  • HubSpot CRM
  • Pipedrive
See All
See Aircall Screenshots
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