Best Contact Center software of 2026: which is right for you?
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Calabrio ONE is a workforce performance software that helps contact centers work smarter, faster, and better. The true-cloud pla...Read more about Calabrio ONE
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SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer service pro...Read more about SparkTG VCC
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MSG91 is a cloud communications platform that offers a suite of channel APIs for SMS, email, WhatsApp, voice, and more. With ser...Read more about msg91
UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers b...Read more about UJET
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Initiative CRM is a cloud-based software that helps businesses manage their sales, marketing, customer support, and commercial o...Read more about Initiative CRM
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Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resou...Read more about Mint Service Desk
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Servis.ai, formerly FreeAgent CRM, is a robust Business Operations Management Platform that helps your team get organized, gain ...Read more about servis.ai
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Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in cus...Read more about HoduCC
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NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, ...Read more about NUACOM
Orcatec is an all-in-one platform designed for both office and field operations, trusted by professionals across over 40 service...Read more about Orcatec
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Medallia Agent Connect (formerly known as Stella Connect) is a web-based customer experience management solution designed to hel...Read more about Medallia Agent Connect
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MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable business outcom...Read more about MaxContact
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CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead ...Read more about CallShaper
Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its awar...Read more about Cognigy.AI
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Ringba is a cloud-based call center solution that enables businesses to streamline processes related to call routing, marketing ...Read more about Ringba
Vocalcom Hermes360 is an intuitive and user-friendly cloud-based contact center solution that helps companies increase their age...Read more about Vocalcom Hermes360
Adversus Dialer is a cloud-based auto-dialer and customer relationship management (CRM) solution designed to help small and medi...Read more about Adversus
Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and...Read more about Dialfire
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Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and social med...Read more about Voiso
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Netcall empowers you to swiftly achieve your business objectives in an ever-evolving world. Our premier Liberty Converse cloud ...Read more about Liberty Converse
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Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing...Read more about Talkdesk
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Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. The company’s cloud-based solu...Read more about Help Lightning
Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform includes featu...Read more about Nextiva Contact Center
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OXON is a cloud-based contact center suite suitable for businesses of all sizes. It allows users to manage inbound support calls...Read more about OXON
LeadDesk is a cloud-based contact center solution designed to support high-volume sales and customer service teams. The platform...Read more about LeadDesk
