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Cherwell Service Management Alternatives

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Alternatives
Cherwell Service Management

Best 15 Cherwell Service Management Alternatives

Cherwell Service Management

Cherwell Service Management

4.3
(166)

Starting Price: $189.00 per month

Free trial
Free version
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Preview of Top Cherwell Service Management Alternatives

Main Product
Cherwell Service Management

Cherwell Service Management

4.3
(166)

Ratings Breakdown

  • 4.22Ease of use
  • 4.40Value for money
  • 4.28Customer support
  • 4.35Functionality

Pricing

Starting at $189.00 per month

Get Price
Top Alternative
NetSuite

NetSuite

4.2
(1943)

Ratings Breakdown

  • 3.94Ease of use
  • 3.85Value for money
  • 3.81Customer support
  • 4.20Functionality

Pricing

Available upon request

Get Price
Top Alternative
Zoho CRM

Zoho CRM

4.3
(6962)

Ratings Breakdown

  • 4.15Ease of use
  • 4.29Value for money
  • 4.08Customer support
  • 4.27Functionality

Pricing

Starting at $14.00 per month

Get Price
Top Alternative
Freshservice

Freshservice

4.5
(676)

Ratings Breakdown

  • 4.56Ease of use
  • 4.43Value for money
  • 4.55Customer support
  • 4.31Functionality

Pricing

Starting at $29.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4068)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $39.00 per month

Get Price
Top Alternative
SysAid

SysAid

4.5
(508)

Ratings Breakdown

  • 4.47Ease of use
  • 4.55Value for money
  • 4.51Customer support
  • 4.47Functionality

Pricing

Available upon request

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Cherwell Service Management Alternatives

NetSuite

NetSuite

4.2
(1943)

Pricing: Available upon request

Free trial
Free version

Features Comparison

95%

Unique Features for NetSuite

  • Accounting Integration
  • Aging Tracking
  • Approval Process Control
See All

5%

Shared Features with Cherwell Service Management

  • Audit Management
  • Maintenance Management
  • Resource Management

Integrations Comparison

95%

Unique Integrations for NetSuite

  • Adobe Commerce
  • Avalara
  • BambooHR
See All

5%

Shared Integrations with Cherwell Service Management

  • Microsoft Outlook
See NetSuite Screenshots
Zoho CRM

Zoho CRM

4.3
(6962)

Starting Price: $14.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Zoho CRM

  • Activity Dashboard
  • Appointment Management
  • Business Card/Badge Scanning
See All

0%

Shared Features with Cherwell Service Management

  • No shared features

Integrations Comparison

96%

Unique Integrations for Zoho CRM

  • 2iNova Practice Management Software
  • ActiveCampaign
  • Bedrock Data
See All

4%

Shared Integrations with Cherwell Service Management

  • Avaya Experience Platform
  • Microsoft Outlook
  • Twitter/X
See Zoho CRM Screenshots
Freshservice

Freshservice

4.5
(676)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Freshservice

  • Access Controls/Permissions
  • Activity Tracking
  • AI Copilot
See All

8%

Shared Features with Cherwell Service Management

  • Alerts/Escalation
  • Dashboard
  • Inventory Management
See All

Integrations Comparison

96%

Unique Integrations for Freshservice

  • Amazon Redshift
  • BambooHR
  • Box
See All

4%

Shared Integrations with Cherwell Service Management

  • Jira
  • Microsoft Azure
See Freshservice Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4068)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

3%

Shared Features with Cherwell Service Management

  • Dashboard
  • Support Ticket Management

Integrations Comparison

98%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

2%

Shared Integrations with Cherwell Service Management

  • CXone Mpower
  • Jira
  • Microsoft Outlook
See All
See Zendesk Suite Screenshots
SysAid

SysAid

4.5
(508)

Pricing: Available upon request

Free trial
Free version

Features Comparison

90%

Unique Features for SysAid

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
See All

10%

Shared Features with Cherwell Service Management

  • Alerts/Escalation
  • Dashboard
  • Inventory Management
See All

Integrations Comparison

94%

Unique Integrations for SysAid

  • Asana
  • Docusign
  • Google Calendar
See All

6%

Shared Integrations with Cherwell Service Management

  • Jira
  • Nagios XI
See SysAid Screenshots
Supportbench

Supportbench

4.9
(116)

Starting Price: $32.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Supportbench

  • Access Controls/Permissions
  • Activity Tracking
  • AI Copilot
See All

7%

Shared Features with Cherwell Service Management

  • Alerts/Escalation
  • Dashboard
  • Service Level Agreement (SLA) Management
See All

Integrations Comparison

83%

Unique Integrations for Supportbench

  • Harvest
  • HubSpot CRM
  • LiveChat
See All

17%

Shared Integrations with Cherwell Service Management

  • Jira
  • Twitter/X
See Supportbench Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(815)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

3%

Shared Features with Cherwell Service Management

  • Inventory Management
  • Support Ticket Management

Integrations Comparison

94%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • Elastic Enterprise Search
  • Five9
See All

6%

Shared Integrations with Cherwell Service Management

  • CXone Mpower
See Salesforce Service Cloud Screenshots
Freshdesk

Freshdesk

4.5
(3405)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

7%

Shared Features with Cherwell Service Management

  • Alerts/Escalation
  • Dashboard
  • Service Level Agreement (SLA) Management
See All

Integrations Comparison

97%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

3%

Shared Integrations with Cherwell Service Management

  • Jira
  • Twitter/X
See Freshdesk Screenshots
LiveAgent

LiveAgent

4.7
(1752)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

2%

Shared Features with Cherwell Service Management

  • Support Ticket Management

Integrations Comparison

98%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

2%

Shared Integrations with Cherwell Service Management

  • Jira
  • Twitter/X
See LiveAgent Screenshots
Zoho Desk

Zoho Desk

4.5
(2210)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

2%

Shared Features with Cherwell Service Management

  • Support Ticket Management

Integrations Comparison

97%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

3%

Shared Integrations with Cherwell Service Management

  • Jira
  • Twitter/X
See Zoho Desk Screenshots
JIRA Service Management

JIRA Service Management

4.5
(761)

Starting Price: $20.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for JIRA Service Management

  • Access Controls/Permissions
  • Alerts/Notifications
  • Asset Tracking
See All

8%

Shared Features with Cherwell Service Management

  • Alerts/Escalation
  • Dashboard
  • Inventory Management
See All

Integrations Comparison

95%

Unique Integrations for JIRA Service Management

  • 8x8 Contact Center
  • Asana
  • BigGantt
See All

5%

Shared Integrations with Cherwell Service Management

  • Jira
  • Microsoft Outlook
  • Microsoft SharePoint
See JIRA Service Management Screenshots
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

4.4
(227)

Starting Price: $16.00 per month

Free trial
Free version

Features Comparison

91%

Unique Features for ManageEngine ServiceDesk Plus

  • Activity Tracking
  • Alerts/Notifications
  • API
See All

9%

Shared Features with Cherwell Service Management

  • Alerts/Escalation
  • Dashboard
  • Inventory Management
See All

Integrations Comparison

88%

Unique Integrations for ManageEngine ServiceDesk Plus

  • ManageEngine ADManager Plus
  • ManageEngine ADSelfService Plus
  • ManageEngine Analytics Plus
See All

13%

Shared Integrations with Cherwell Service Management

  • Jira
  • Microsoft Outlook
See ManageEngine ServiceDesk Plus Screenshots
Dynamics 365

Dynamics 365

4.4
(5808)

Starting Price: $50.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Dynamics 365

  • Accounts Receivable
  • Asset Lifecycle Management
  • Billing & Invoicing
See All

5%

Shared Features with Cherwell Service Management

  • Dashboard
  • Inventory Management
  • Time & Expense Tracking

Integrations Comparison

88%

Unique Integrations for Dynamics 365

  • ADP Workforce Now
  • airSlate SignNow
  • Ameyo
See All

13%

Shared Integrations with Cherwell Service Management

  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft SharePoint
See Dynamics 365 Screenshots
ServiceNow Customer Service Management

ServiceNow Customer Service Management

4.4
(151)

Pricing: Available upon request

Free trial
Free version

Features Comparison

93%

Unique Features for ServiceNow Customer Service Management

  • Access Controls/Permissions
  • AI Copilot
  • Alerts/Notifications
See All

7%

Shared Features with Cherwell Service Management

  • Alerts/Escalation
  • Service Level Agreement (SLA) Management
  • Support Ticket Management

Integrations Comparison

83%

Unique Integrations for ServiceNow Customer Service Management

  • 3CLogic
  • Bright Pattern
  • Five9
See All

17%

Shared Integrations with Cherwell Service Management

  • Jira
  • Webex Suite
See ServiceNow Customer Service Management Screenshots
OTRS

OTRS

4.4
(96)

Pricing: Available upon request

Free trial
Free version

Features Comparison

91%

Unique Features for OTRS

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
See All

9%

Shared Features with Cherwell Service Management

  • Alerts/Escalation
  • Dashboard
  • Service Level Agreement (SLA) Management
See All

Integrations Comparison

90%

Unique Integrations for OTRS

  • baramundi Management Suite
  • Bugzilla
  • Confluence
See All

10%

Shared Integrations with Cherwell Service Management

  • Jira
See OTRS Screenshots
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