Best 15 Salesforce Service Cloud Alternatives
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Preview of Top Salesforce Service Cloud Alternatives
Salesforce Service Cloud
Ratings Breakdown
- 4.10Ease of use
- 4.17Value for money
- 4.25Customer support
- 4.40Functionality
Pricing
Starting at $25.00 per month
Salesforce Sales Cloud
Ratings Breakdown
- 3.99Ease of use
- 4.05Value for money
- 4.13Customer support
- 4.38Functionality
Pricing
Starting at $25.00 per month
Zendesk Suite
Ratings Breakdown
- 4.33Ease of use
- 4.16Value for money
- 4.26Customer support
- 4.36Functionality
Pricing
Starting at $39.00 per month
SAP Customer Experience
Ratings Breakdown
- 3.84Ease of use
- 4.03Value for money
- 4.15Customer support
- 4.24Functionality
Pricing
Starting at $58.00 per month
Supportbench
Ratings Breakdown
- 4.77Ease of use
- 4.84Value for money
- 4.88Customer support
- 4.73Functionality
Pricing
Starting at $32.00 per month
LiveChat
Ratings Breakdown
- 4.65Ease of use
- 4.50Value for money
- 4.59Customer support
- 4.48Functionality
Pricing
Starting at $24.00 per month
Salesforce Service Cloud Alternatives
Starting Price: $25.00 per month
Features Comparison
98%
Unique Features for Salesforce Sales Cloud
- Activity Dashboard
- Activity Tracking
- AI/Machine Learning
2%
Shared Features with Salesforce Service Cloud
- Real-Time Reporting
Integrations Comparison
97%
Unique Integrations for Salesforce Sales Cloud
- Birdeye
- Box
- ClearSlide
3%
Shared Integrations with Salesforce Service Cloud
- Five9
Starting Price: $39.00 per month
Features Comparison
93%
Unique Features for Zendesk Suite
- Account Management
- Activity Dashboard
- Archiving & Retention
7%
Shared Features with Salesforce Service Cloud
- Catalog Management
- File Sharing
- Issue Management
Integrations Comparison
96%
Unique Integrations for Zendesk Suite
- 123FormBuilder
- 3CLogic
- ActiveCampaign
5%
Shared Integrations with Salesforce Service Cloud
- CXone Mpower
- Elastic Enterprise Search
- Five9
Starting Price: $58.00 per month
Features Comparison
100%
Unique Features for SAP Customer Experience
- Automated Routing
- Campaign Management
- Campaign Planning
0%
Shared Features with Salesforce Service Cloud
- No shared features
Integrations Comparison
0%
Unique Integrations for SAP Customer Experience
- No unique integrations
0%
Shared Integrations with Salesforce Service Cloud
- No shared integrations
Starting Price: $32.00 per month
Features Comparison
95%
Unique Features for Supportbench
- Access Controls/Permissions
- Activity Tracking
- AI Copilot
5%
Shared Features with Salesforce Service Cloud
- Catalog Management
- Issue Management
- Issue Tracking
Integrations Comparison
92%
Unique Integrations for Supportbench
- Harvest
- HubSpot CRM
- Jira
8%
Shared Integrations with Salesforce Service Cloud
- Salesforce Sales Cloud
Starting Price: $24.00 per month
Features Comparison
95%
Unique Features for LiveChat
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
5%
Shared Features with Salesforce Service Cloud
- File Sharing
- Proactive Chat
- Real-Time Reporting
Integrations Comparison
98%
Unique Integrations for LiveChat
- 1CRM
- 1Password
- 2way
2%
Shared Integrations with Salesforce Service Cloud
- Salesforce Sales Cloud
- Talkdesk
Starting Price: $39.00 per month
Features Comparison
97%
Unique Features for Jobber
- Access Controls/Permissions
- Activity Tracking
- Appointment Management
3%
Shared Features with Salesforce Service Cloud
- Employee Scheduling
- Real-Time Reporting
Integrations Comparison
100%
Unique Integrations for Jobber
- AdCritter
- Applause
- ArcSite
0%
Shared Integrations with Salesforce Service Cloud
- No shared integrations
Starting Price: $79.00 per month
Features Comparison
97%
Unique Features for Housecall Pro
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
3%
Shared Features with Salesforce Service Cloud
- Job Management
- Reminders
Integrations Comparison
100%
Unique Integrations for Housecall Pro
- Broadly
- CallRail
- CHIIRP
0%
Shared Integrations with Salesforce Service Cloud
- No shared integrations
Starting Price: $15.00 per month
Features Comparison
97%
Unique Features for LiveAgent
- Account Management
- Activity Tracking
- Agent Interface
3%
Shared Features with Salesforce Service Cloud
- Catalog Management
- Issue Tracking
Integrations Comparison
99%
Unique Integrations for LiveAgent
- Actio
- ActiveCampaign
- Adobe Commerce
1%
Shared Integrations with Salesforce Service Cloud
- Vonage Contact Center
Starting Price: $19.00 per month
Features Comparison
95%
Unique Features for Freshdesk
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
5%
Shared Features with Salesforce Service Cloud
- File Sharing
- Issue Management
- Issue Tracking
Integrations Comparison
96%
Unique Integrations for Freshdesk
- Adobe Commerce
- Aircall
- Ameyo
4%
Shared Integrations with Salesforce Service Cloud
- Five9
- Salesforce Sales Cloud
- Talkdesk
Starting Price: $50.00 per month
Features Comparison
98%
Unique Features for Dynamics 365
- Accounts Receivable
- Asset Lifecycle Management
- Billing & Invoicing
2%
Shared Features with Salesforce Service Cloud
- Inventory Management
Integrations Comparison
88%
Unique Integrations for Dynamics 365
- ADP Workforce Now
- airSlate SignNow
- Ameyo
13%
Shared Integrations with Salesforce Service Cloud
- Five9
- Gainsight CS
- Salesforce Sales Cloud
Starting Price: $24.17 per month
Features Comparison
97%
Unique Features for Tidio
- Activity Tracking
- AI/Machine Learning
- Alerts/Escalation
3%
Shared Features with Salesforce Service Cloud
- File Sharing
- Proactive Chat
Integrations Comparison
100%
Unique Integrations for Tidio
- Adobe Commerce
- Agile CRM
- BigCommerce
0%
Shared Integrations with Salesforce Service Cloud
- No shared integrations
Starting Price: $39.00 per month
Features Comparison
95%
Unique Features for Intercom
- Access Controls/Permissions
- Activity Dashboard
- Automated Responses
5%
Shared Features with Salesforce Service Cloud
- Catalog Management
- File Sharing
- Proactive Chat
Integrations Comparison
99%
Unique Integrations for Intercom
- 24sessions
- Affogata
- Aircall
1%
Shared Integrations with Salesforce Service Cloud
- Salesforce Sales Cloud
Starting Price: $9.00 per month
Features Comparison
95%
Unique Features for Zoho Desk
- Account Management
- Activity Dashboard
- API
5%
Shared Features with Salesforce Service Cloud
- Issue Tracking
- Proactive Chat
- Real-Time Reporting
Integrations Comparison
99%
Unique Integrations for Zoho Desk
- Aircall
- Alegra
- APPSeCONNECT
1%
Shared Integrations with Salesforce Service Cloud
- Salesforce Sales Cloud
Starting Price: €61.00 per month
Features Comparison
98%
Unique Features for Bitrix24
- API
- Approval Process Control
- Approval Workflow
2%
Shared Features with Salesforce Service Cloud
- Issue Management
Integrations Comparison
100%
Unique Integrations for Bitrix24
- 3CX
- Albato
- Alegra
0%
Shared Integrations with Salesforce Service Cloud
- No shared integrations
Starting Price: $25.00 per month
Features Comparison
97%
Unique Features for Yonyx
- Access Controls/Permissions
- AI Copilot
- API
3%
Shared Features with Salesforce Service Cloud
- Catalog Management
Integrations Comparison
87%
Unique Integrations for Yonyx
- Freshdesk
- Google Chrome
- NetSuite
13%
Shared Integrations with Salesforce Service Cloud
- Salesforce Marketing Cloud
- Salesforce Platform
- Salesforce Sales Cloud
Popular Salesforce Service Cloud Comparisons
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