Best Customer Experience Software of 2026 - Page 18
Updated November 17, 2025 at 1:30 PM
Written by Supriya Deka
Market Research Specialist
Edited by Carolyn Santa Maria
Senior Editor
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Teradata’s Vantage CX is a cloud-based marketing suite which provides enterprise-level businesses tools that help them to manage...Read more about VantageCloud
TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction, sentiment...Read more about TeamSupport
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Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with client w...Read more about Chameleon
The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospital...Read more about Intouch Insight CX Platform
Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, trustworthy...Read more about Bazaarvoice
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WalkMe is a cloud-based interactive guidance and engagement platform that helps service managers, user experience managers, and ...Read more about WalkMe
Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. ...Read more about Vonage Contact Center
involve.me is a lead funnel builder designed to help businesses turn website visitors into qualified leads through engaging and ...Read more about Involve.me
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Freshdesk Omni simplifies tracking agent performance, workload distribution, and task assignment, enabling leaders to optimize a...Read more about Freshdesk Omni
ProdPad, from CreateShift, is a product management solution that helps businesses of all sizes manage the entire product launch ...Read more about ProdPad
Gupshup enables businesses to build engaging conversational experiences seamlessly across channels like WSMS, WhatsApp, Instagra...Read more about Gupshup
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Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners....Read more about CxEngage
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on A...Read more about 3CLogic
Kapture CRM offers software tools and solutions to businesses, helping them bring a level of automation to every operation. The ...Read more about Kapture CX
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LivePerson's Conversational Cloud offers live chat and messaging on a variety of digital channels including messaging directly o...Read more about Conversational Cloud
Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact...Read more about inconnect
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Vitally allows customer-centric teams at B2B SaaS companies provide the best possible customer experience. We provide your team ...Read more about Vitally
Locobuzz's competition benchmarking abilities offer businesses detailed insights into how competing brands operate, helping them...Read more about Locobuzz
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Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create cus...Read more about Feedbackly
Nuvi is a cloud-based social media management platform that helps marketing teams with social listening, analytics and reporting...Read more about Nuvi
Maropost is a cloud-based marketing solution that enables marketing teams to strategically engage with their audience through ma...Read more about Maropost
Reputation is a cloud-based solution that helps large enterprises collect, respond and manage customer feedback across multiple ...Read more about Reputation
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LoginRadius is a cloud-based customer identity and access management solution for businesses in industries such as media, publis...Read more about LoginRadius
Snap Surveys offers a survey management and experience measurement platform, created for companies of all sizes. It offers surve...Read more about Snap Survey Software
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Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences. Business processes often ...Read more about Moxo