Best Customer Experience software of 2026: which is right for you?

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DDMSPLUS is cloud-based ERP software for independent office products dealers that positions them to compete and win against big-...Read more about DDMSPLUS
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Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experie...Read more about Sprinklr
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Zoho CRM Plus is a unified customer experience platform that helps users bridge the gap between their sales, marketing, and cust...Read more about Zoho CRM Plus
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The cloud-based CRM by Nextiva saves businesses time by consolidating all company communications into one platform. Deliver a sm...Read more about Nextiva CRM

UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clea...Read more about UserVoice

Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-dr...Read more about Keatext

Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 20...Read more about Trustpilot
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Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge b...Read more about Zendesk Suite
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Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate...Read more about Weave
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The Centercode Platform transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses inte...Read more about Centercode
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Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage data, and enh...Read more about Zoho Creator
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Sprout Social is a cloud-based social media management solution that caters to businesses of all sizes and helps them to manage ...Read more about Sprout Social
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Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Cen...Read more about Vivantio
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SignPost is a CRM and marketing automation solution that helps small businesses by providing customer feedback, referrals, revie...Read more about Signpost

Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations bette...Read more about Engageware

Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, th...Read more about Kommo
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Hootsuite is a social media management tool that brings scheduling, content creation, analytics, and social listening into one d...Read more about Hootsuite
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Verified Reviews is a web-based reviews management solution designed to help businesses of all sizes in the retail industry coll...Read more about Verified Reviews
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SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses mana...Read more about SAP Customer Experience
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SumUp is a payment processing system that allows businesses to accept card payments and manage point-of-sale operations. It is s...Read more about SumUp
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Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer success, adopt...Read more about Totango
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Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, intera...Read more about Genesys Cloud CX
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Twilio is a cloud communications platform that enables businesses to build, scale and operate their own customized communication...Read more about Twilio
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Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing aut...Read more about Zoho CRM
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RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology and user-fri...Read more about RingCX
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