# Page 4 | Best Customer Experience Software - 2026 Reviews & Pricing

> Page 4 - Find the best Customer Experience Software for your organization. Compare top Customer Experience Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/customer-experience

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# Best Customer Experience Software of 2026 - Page 4

Written by [Supriya Deka](https://www.softwareadvice.com/resources/author/sdeka/)

Market Research Specialist

Edited by [Carolyn Santa Maria](https://www.softwareadvice.com/resources/author/carolyn-santa-maria/)

Senior Editor

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591 results

### Compare Products

Showing 76 - 100 of 591 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
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### Compare Products

Sort by

**Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

[RAYNET CRM](https://www.softwareadvice.com/scm/raynet-profile/)

Simplify your CRM. All contacts, deals, your calendar, your sales pipeline analysis –? all in one place. Perfectly organized d...[Read more about RAYNET CRM](https://www.softwareadvice.com/scm/raynet-profile/)

**4.9**

([27 reviews](https://www.softwareadvice.com/scm/raynet-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Dropbox Business

Mailchimp

+10 more

+9 more

+8 more

RAYNET CRM's Best Rated Features

4.83Contact Management

See All

RAYNET CRM's Worst Rated Features

4.83Contact Management

See All

[Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/)

Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client support vi...[Read more about Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/)

**4.6**

([79 reviews](https://www.softwareadvice.com/customer-experience/kustomer-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

WhatsApp

+65 more

+64 more

+63 more

Kustomer's Best Rated Features

5.0Activity Tracking

See All

Kustomer's Worst Rated Features

4.33Chatbot

See All

[Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/)

Hotjar is a website behavior analytics tool designed to provide insights into how visitors interact with websites. It is used by...[Read more about Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/)

**4.6**

([542 reviews](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Google Drive

Slack

+64 more

+63 more

+62 more

Hotjar's Best Rated Features

4.83Visitor Tracking

See All

Hotjar's Worst Rated Features

3.71Customizable Forms

See All

[Lime Connect](https://www.softwareadvice.com/mobility/userlike-profile/)

Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for ...[Read more about Lime Connect](https://www.softwareadvice.com/mobility/userlike-profile/)

**4.6**

([647 reviews](https://www.softwareadvice.com/mobility/userlike-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

Trello

+32 more

+31 more

+30 more

[youengage](https://www.softwareadvice.com/survey/youengage-profile/)

youengage is a customer experience platform that helps businesses streamline customer engagement, content marketing and lead gen...[Read more about youengage](https://www.softwareadvice.com/survey/youengage-profile/)

**4.9**

([21 reviews](https://www.softwareadvice.com/survey/youengage-profile/#reviews))

Free trial

Free version

Integrations

Integrations

HubSpot Marketing Hub

HubSpot CRM

+3 more

+2 more

+1 more

[Clootrack](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/)

Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores li...[Read more about Clootrack](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/)

**5.0**

([16 reviews](https://www.softwareadvice.com/customer-satisfaction/clootrack-profile/#reviews))

Free trial

Free version

Integrations

Integrations

SurveyMonkey

Jotform

+14 more

+13 more

+12 more

Clootrack's Best Rated Features

4.86Reporting/Analytics

See All

Clootrack's Worst Rated Features

4.25Data Visualization

See All

[ReviewFlowz](https://www.softwareadvice.com/customer-reference-management/reviewflowz-profile/)

Reviewflowz helps hundreds of companies around the world monitor, manage, and share customer reviews. Track new reviews on any...[Read more about ReviewFlowz](https://www.softwareadvice.com/customer-reference-management/reviewflowz-profile/)

**4.8**

([25 reviews](https://www.softwareadvice.com/customer-reference-management/reviewflowz-profile/#reviews))

Free trial

Free version

Integrations

Integrations

Slack

WordPress

+8 more

+7 more

+6 more

ReviewFlowz's Best Rated Features

5.0Review Monitoring

See All

ReviewFlowz's Worst Rated Features

4.57Response Management

See All

[SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)

SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across industries s...[Read more about SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)

**4.6**

([10458 reviews](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Google Drive

Slack

+82 more

+81 more

+80 more

SurveyMonkey's Best Rated Features

4.77Multiple Question Types

See All

SurveyMonkey's Worst Rated Features

3.80Real-Time Reporting

See All

[Customer Thermometer](https://www.softwareadvice.com/customer-experience/customer-thermometer-profile/)

Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest response rates in...[Read more about Customer Thermometer](https://www.softwareadvice.com/customer-experience/customer-thermometer-profile/)

**4.9**

([18 reviews](https://www.softwareadvice.com/customer-experience/customer-thermometer-profile/#reviews))

Free trial

Free version

Integrations

Integrations

Google Docs

Slack

+69 more

+68 more

+67 more

[Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/)

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a si...[Read more about Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/)

**4.6**

([203 reviews](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/))

Free trial

Free version

Integrations

Integrations

WhatsApp

Shopify

+8 more

+7 more

+6 more

Wati's Best Rated Features

4.70Mass Texting

See All

Wati's Worst Rated Features

3.76Drag & Drop

See All

[SmartSurvey](https://www.softwareadvice.com/survey/smartsurvey-profile/)

SmartSurvey is an online survey solution that allows businesses to design customized surveys. The solution includes ready-made t...[Read more about SmartSurvey](https://www.softwareadvice.com/survey/smartsurvey-profile/)

**4.6**

([114 reviews](https://www.softwareadvice.com/survey/smartsurvey-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Salesforce Sales Cloud

Google Analytics 360

+2 more

+1 more

+0 more

SmartSurvey's Best Rated Features

4.92Customizable Questions

See All

SmartSurvey's Worst Rated Features

3.75Data Import/Export

See All

[Wiseback](https://www.softwareadvice.com/customer-experience/wiseback-profile/)

Wiseback enables businesses to listen to their customers at all touch points in an omnichannel structure. It allows users to col...[Read more about Wiseback](https://www.softwareadvice.com/customer-experience/wiseback-profile/)

**4.9**

([21 reviews](https://www.softwareadvice.com/customer-experience/wiseback-profile/#reviews))

Free trial

Free version

Wiseback's Best Rated Features

4.88Feedback Management

See All

Wiseback's Worst Rated Features

4.63Customizable Fields

See All

[GUIDEcx](https://www.softwareadvice.com/hr/guidecx-profile/)

GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tool...[Read more about GUIDEcx](https://www.softwareadvice.com/hr/guidecx-profile/)

**4.7**

([64 reviews](https://www.softwareadvice.com/hr/guidecx-profile/#reviews))

Free trial

Free version

Integrations

Integrations

Slack

Jira

+5 more

+4 more

+3 more

GUIDEcx's Best Rated Features

4.75Multiple Projects

See All

GUIDEcx's Worst Rated Features

4.08Client Management

See All

[Nickelled](https://www.softwareadvice.com/crm/nickelled-profile/)

Nickelled is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses that helps ...[Read more about Nickelled](https://www.softwareadvice.com/crm/nickelled-profile/)

**4.9**

([16 reviews](https://www.softwareadvice.com/crm/nickelled-profile/reviews/))

Free trial

Free version

[FigPii](https://www.softwareadvice.com/polling/figpii-profile/)

FigPii is a cloud-based user experience (UX) platform designed to help businesses interact with visitors, capture email addresse...[Read more about FigPii](https://www.softwareadvice.com/polling/figpii-profile/)

**4.8**

([22 reviews](https://www.softwareadvice.com/polling/figpii-profile/#reviews))

Free trial

Free version

Integrations

Integrations

WordPress

Wix

+15 more

+14 more

+13 more

FigPii's Best Rated Features

4.83Conversion Rate Optimization

See All

FigPii's Worst Rated Features

4.17Heatmaps

See All

[Ignition](https://www.softwareadvice.com/marketing/practice-ignition-profile/)

Ignition automates proposals, billing, payments and workflows in a single AI-powered platform – empowering firms and agencies to...[Read more about Ignition](https://www.softwareadvice.com/marketing/practice-ignition-profile/)

**4.7**

([152 reviews](https://www.softwareadvice.com/marketing/practice-ignition-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

Trello

+16 more

+15 more

+14 more

Ignition's Best Rated Features

4.92Electronic Signature

See All

Ignition's Worst Rated Features

3.80Workflow Management

See All

[HappyOrNot](https://www.softwareadvice.com/survey/happyornot-profile/)

HappyOrNot is an easy-to-use, engaging customer feedback solution that helps companies optimize their operations based on real-t...[Read more about HappyOrNot](https://www.softwareadvice.com/survey/happyornot-profile/)

**4.9**

([18 reviews](https://www.softwareadvice.com/survey/happyornot-profile/reviews/))

Free trial

Free version

HappyOrNot's Best Rated Features

5.0Customer Experience Management

See All

HappyOrNot's Worst Rated Features

3.85Customizable Forms

See All

[Medallia Agent Connect](https://www.softwareadvice.com/call-center/stella-connect-profile/)

Medallia Agent Connect (formerly known as Stella Connect) is a web-based customer experience management solution designed to hel...[Read more about Medallia Agent Connect](https://www.softwareadvice.com/call-center/stella-connect-profile/)

**4.9**

([18 reviews](https://www.softwareadvice.com/call-center/stella-connect-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

Salesforce Sales Cloud

+14 more

+13 more

+12 more

Medallia Agent Connect's Best Rated Features

5.0Performance Metrics

See All

Medallia Agent Connect's Worst Rated Features

4.73Customer Experience Management

See All

[Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/)

Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with website visit...[Read more about Crisp](https://www.softwareadvice.com/help-desk/crisp-profile/)

**4.6**

([148 reviews](https://www.softwareadvice.com/help-desk/crisp-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

Trello

+28 more

+27 more

+26 more

Crisp's Best Rated Features

4.92Real-Time Chat

See All

Crisp's Worst Rated Features

3.80Reporting/Analytics

See All

[Whatfix](https://www.softwareadvice.com/hr/whatfix-profile/)

Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify pre-producti...[Read more about Whatfix](https://www.softwareadvice.com/hr/whatfix-profile/)

**4.6**

([77 reviews](https://www.softwareadvice.com/hr/whatfix-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Microsoft Excel

Salesforce Sales Cloud

+22 more

+21 more

+20 more

Whatfix's Best Rated Features

5.0Contextual Guidance

See All

Whatfix's Worst Rated Features

4.67In-App Training

See All

[Desku](https://www.softwareadvice.com/product/371788-Desku/)

Desku is AI Customer Service Software With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations. Desku.io offers adv...[Read more about Desku](https://www.softwareadvice.com/product/371788-Desku/)

**4.7**

([36 reviews](https://www.softwareadvice.com/product/371788-Desku/reviews/))

Free trial

Free version

Integrations

Integrations

WhatsApp

Shopify

+6 more

+5 more

+4 more

Desku's Best Rated Features

4.70Support Ticket Management

See All

Desku's Worst Rated Features

3.83CRM

See All

[Pendo](https://www.softwareadvice.com/product/165586-Pendo-Platform/)

Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services stream...[Read more about Pendo](https://www.softwareadvice.com/product/165586-Pendo-Platform/)

**4.5**

([238 reviews](https://www.softwareadvice.com/product/165586-Pendo-Platform/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

Salesforce Sales Cloud

+29 more

+28 more

+27 more

Pendo's Best Rated Features

4.85Engagement Tracking

See All

Pendo's Worst Rated Features

4.0Activity Tracking

See All

[Insocial](https://www.softwareadvice.com/survey/insocial-profile/)

Insocial is a customer experience management software that enables organizations to engage with customers and capture feedback t...[Read more about Insocial](https://www.softwareadvice.com/survey/insocial-profile/)

**4.9**

([15 reviews](https://www.softwareadvice.com/survey/insocial-profile/#reviews))

Free trial

Free version

Integrations

Integrations

Bullhorn ATS & CRM

TOPdesk

+3 more

+2 more

+1 more

Insocial's Best Rated Features

5.0Surveys & Feedback

See All

Insocial's Worst Rated Features

4.33Customizable Forms

See All

[Magic](https://www.softwareadvice.com/product/385160-Magic/)

Designed with ease of use in mind, Magic makes it simple for local businesses to streamline their marketing and communication ef...[Read more about Magic](https://www.softwareadvice.com/product/385160-Magic/)

**4.9**

([15 reviews](https://www.softwareadvice.com/product/385160-Magic/reviews/))

Free trial

Free version

Integrations

Integrations

Gmail

Instagram

+3 more

+2 more

+1 more

Magic's Best Rated Features

4.33Alerts/Notifications

See All

Magic's Worst Rated Features

4.33Alerts/Notifications

See All

[Thematic](https://www.softwareadvice.com/qualitative-data-analysis/thematic-profile/)

Thematic is a text analytics solution that helps enterprises collect and analyze customer feedback from various sources using ar...[Read more about Thematic](https://www.softwareadvice.com/qualitative-data-analysis/thematic-profile/)

**4.9**

([15 reviews](https://www.softwareadvice.com/qualitative-data-analysis/thematic-profile/reviews/))

Free trial

Free version

Integrations

Integrations

Slack

SurveyMonkey

+22 more

+21 more

+20 more

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