Best Customer Experience Software of 2026 - Page 4
Updated November 17, 2025 at 1:30 PM
Written by Supriya Deka
Market Research Specialist
Edited by Carolyn Santa Maria
Senior Editor
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Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with website visit...Read more about Crisp
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Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for ...Read more about Lime Connect
TeamSupport's Messaging & Live Chat leverages the power of connection to unify your support, sales, and marketing teams in addit...Read more about TeamSupport Messaging & Live Chat
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youengage is a customer experience platform that helps businesses streamline customer engagement, content marketing and lead gen...Read more about youengage
Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores li...Read more about Clootrack
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Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest response rates in...Read more about Customer Thermometer
Reviewflowz helps hundreds of companies around the world monitor, manage, and share customer reviews. Track new reviews on any...Read more about ReviewFlowz
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Kenect is a cloud-based reputation management solution, which enables organizations of all sizes to engage with clients, capture...Read more about Kenect
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SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across industries s...Read more about SurveyMonkey
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Wiseback enables businesses to listen to their customers at all touch points in an omnichannel structure. It allows users to col...Read more about Wiseback
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GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tool...Read more about GUIDEcx
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SmartSurvey is an online survey solution that allows businesses to design customized surveys. The solution includes ready-made t...Read more about SmartSurvey
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FigPii is a cloud-based user experience (UX) platform designed to help businesses interact with visitors, capture email addresse...Read more about FigPii
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Nickelled is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses that helps ...Read more about Nickelled
HappyOrNot is an easy-to-use, engaging customer feedback solution that helps companies optimize their operations based on real-t...Read more about HappyOrNot
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Medallia Agent Connect (formerly known as Stella Connect) is a web-based customer experience management solution designed to hel...Read more about Medallia Agent Connect
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Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investm...Read more about Whatfix
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Desku is AI Customer Service Software With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations. Desku.io offers adv...Read more about Desku
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Insocial is a customer experience management software that enables organizations to engage with customers and capture feedback t...Read more about Insocial
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Designed with ease of use in mind, Magic makes it simple for local businesses to streamline their marketing and communication ef...Read more about Magic
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Thematic is a text analytics solution that helps enterprises collect and analyze customer feedback from various sources using ar...Read more about Thematic
Olvy is a cloud-based customer experience platform that helps businesses manage user feedback through multiple channels. Convert...Read more about Olvy
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Calabrio ONE is a workforce performance software that helps contact centers work smarter, faster, and better. The true-cloud pla...Read more about Calabrio ONE
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UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers b...Read more about UJET
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ThriveDesk is a helpdesk solution that utilizes live chat, email, contact form and other communication tools to streamline custo...Read more about ThriveDesk
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