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Updated November 17, 2025

Best Customer Experience software of 2026: which is right for you?

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Showing 26 - 50 of 584 products

SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to...Read more about SurveyLab

Free trial
Free version
Integrations
Google Drive
Google Drive
+15 more

SurveyLab's Best Rated Features

5.0Reporting/Analytics

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SurveyLab's Worst Rated Features

5.0Reporting/Analytics

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Birdeye is an AI-based conversational tool designed to interact with website visitors. It answers questions, schedules appointme...Read more about Birdeye

Free trial
Free version
Integrations
PayPal
PayPal
+105 more

Birdeye's Best Rated Features

5.0Support Ticket Management

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Birdeye's Worst Rated Features

3.67Question Branching

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Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. Creatio Sales is an ...Read more about Creatio CRM

Free trial
Free version
Integrations
Microsoft Excel
Microsoft Excel
+17 more

Creatio CRM's Best Rated Features

5.0Alerts/Notifications

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Creatio CRM's Worst Rated Features

4.29Data Import/Export

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Great Recruiters is a cloud-based platform that helps businesses of all sizes streamline reputation and experience management op...Read more about Great Recruiters

Free trial
Free version

Great Recruiters's Best Rated Features

4.83Review Monitoring

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Great Recruiters's Worst Rated Features

4.83Sentiment Analysis

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Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates. Influit...Read more about Influitive

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+19 more

Influitive's Best Rated Features

4.86Advocate Management

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Influitive's Worst Rated Features

3.50Referral Tracking

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EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service...Read more about EngageBay CRM

Free trial
Free version
Integrations
Google Drive
Google Drive
+30 more

EngageBay CRM's Best Rated Features

4.89Real-time Consumer-facing Chat

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EngageBay CRM's Worst Rated Features

3.83Email Templates

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Typeform’s form builder helps you create beautiful, conversational forms without needing design or technical skills. Get started...Read more about Typeform

Free trial
Free version
Integrations
Google Docs
Google Docs
+50 more

Typeform's Best Rated Features

4.84API

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Typeform's Worst Rated Features

4.0Email Management

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ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand their product...Read more about ChurnZero

Free trial
Free version
Integrations
Slack
Slack
+31 more

ChurnZero's Best Rated Features

4.93Customer Segmentation

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ChurnZero's Worst Rated Features

3.67Email Marketing

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Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including in...Read more about Bright Pattern

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+17 more

Bright Pattern's Best Rated Features

5.0Automatic Call Distribution

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Bright Pattern's Worst Rated Features

4.71Call Recording

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Qwary is a market research software designed to help businesses in the healthcare, education, hospitality, retail and other sect...Read more about Qwary

Free trial
Free version
Integrations
Slack
Slack
+8 more

Qwary's Best Rated Features

4.70Question Branching

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Qwary's Worst Rated Features

3.90Data Analysis Tools

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Userback is a powerful user feedback and bug-tracking tool designed to help product teams collect more feedback and act on it fa...Read more about Userback

Free trial
Free version
Integrations
Slack
Slack
+16 more

Userback's Best Rated Features

4.14Collaboration Tools

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Userback's Worst Rated Features

4.14Collaboration Tools

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Bookafy has one of the most robust feature sets in the market. From a complete white label version for resellers and enterprise ...Read more about Bookafy

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+20 more

Nothing builds trust like a face-to-face interaction. VideoAsk lets you do just that, at scale, with short, cloud-based video ch...Read more about VideoAsk

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+13 more

VideoAsk's Best Rated Features

5.0Lead Capture

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VideoAsk's Worst Rated Features

4.14Data Import/Export

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Uxpressia is a cloud-based customer experience management solution designed to help small to large businesses design customer jo...Read more about UXPressia

Free trial
Free version

InAppStory transforms how mobile apps communicate with users through dynamic, visual tools. Our platform offers stories, mini-ga...Read more about InAppStory

Free trial
Free version

InAppStory's Best Rated Features

5.0Survey/Poll Management

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InAppStory's Worst Rated Features

4.91Customer Segmentation

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InputKit is a SaaS solution that enhances companies' global customer and employee experiences while bolstering their online repu...Read more about InputKit

Free trial
Free version
Integrations
Slack
Slack
+36 more

InputKit's Best Rated Features

4.90Reporting/Analytics

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InputKit's Worst Rated Features

4.90Feedback Management

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Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, iss...Read more about Cayzu

Free trial
Free version
Integrations
Slack
Slack
+29 more

Smartlook is a cloud- and mobile-based quantitative analytics solution that helps businesses of all sizes with user behavior and...Read more about Smartlook

Free trial
Free version
Integrations
WordPress
WordPress
+20 more

Smartlook's Best Rated Features

5.0Activity Tracking

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Smartlook's Worst Rated Features

4.67Heatmaps

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SmileBack is a customer management software that helps businesses capture feedback to improve customer loyalty, engagement, rete...Read more about SmileBack

Free trial
Free version
Integrations
Slack
Slack
+10 more

ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features incl...Read more about ReviewTrackers

Free trial
Free version
Integrations
Hootsuite
Hootsuite
+5 more

ReviewTrackers's Best Rated Features

4.92Review Monitoring

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ReviewTrackers's Worst Rated Features

4.33Surveys & Feedback

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WeBee provides innovative mobile guest experience solutions for hotels so that hotel guests can fulfill any of their needs (chec...Read more about WeBee

Free trial
Free version

WeBee's Best Rated Features

5.0Chat/Messaging

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WeBee's Worst Rated Features

4.82Reporting/Analytics

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Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and a...Read more about Delighted

Free trial
Free version
Integrations
Slack
Slack
+34 more

Delighted's Best Rated Features

4.86Customer Experience Management

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Delighted's Worst Rated Features

4.50Data Import/Export

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Spark Chart is an Australian cloud-based survey software solution with 24 x 7 expert support and advice. Australian data storage...Read more about Spark Chart

Free trial
Free version
Integrations
Slack
Slack
+1 more

Spark Chart's Best Rated Features

5.0Customizable Questions

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Spark Chart's Worst Rated Features

4.76Reporting/Analytics

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Zoho Survey is an online tool for creating, distributing, and analyzing surveys. It is designed for purposes such as market rese...Read more about Zoho Survey

Free trial
Free version
Integrations
Google Docs
Google Docs
+15 more

Zoho Survey's Best Rated Features

5.0Third-Party Integrations

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Zoho Survey's Worst Rated Features

4.14Email Marketing

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GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate reviews of...Read more about GetMoreReviews

Free trial
Free version
Integrations
Zapier
Zapier
+0 more

GetMoreReviews's Best Rated Features

4.55Feedback Management

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GetMoreReviews's Worst Rated Features

3.38Review Monitoring

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