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Updated November 17, 2025

Best Customer Experience software of 2026: which is right for you?

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Showing 51 - 75 of 584 products

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on fee...Read more about Zonka Feedback

Free trial
Free version
Integrations
Slack
Slack
+9 more

Zonka Feedback's Best Rated Features

5.0Multi-Channel Data Collection

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Zonka Feedback's Worst Rated Features

4.67Question Library

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Using our conversational intelligence analytics combined with smart meeting rooms, Zipteams helps sales teams make smarter decis...Read more about Zipteams

Free trial
Free version
Integrations
Google Workspace
Google Workspace
+10 more

Zipteams's Best Rated Features

5.0Sales Trend Analysis

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Zipteams's Worst Rated Features

4.69HD Audio/Video

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Boei is a customer engagement solution that helps businesses optimize website visitors' experience. Customers can establish cont...Read more about Boei

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+19 more

Boei's Best Rated Features

5.0Reporting/Analytics

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Boei's Worst Rated Features

4.25Third-Party Integrations

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Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor c...Read more about XM for Customer Experience

Free trial
Free version
Integrations
Slack
Slack
+30 more

XM for Customer Experience's Best Rated Features

4.90Negative Feedback Management

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XM for Customer Experience's Worst Rated Features

4.33NPS Survey Structure

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Dovetail is the AI-native customer intelligence platform that provides a single system of record for transforming customer inter...Read more about Dovetail

Free trial
Free version
Integrations
Slack
Slack
+29 more

Dovetail's Best Rated Features

4.83API

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Dovetail's Worst Rated Features

3.30Activity Dashboard

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SurveyLegend is a cloud-based survey solution for individuals and businesses of all sizes. The solution enables users to create ...Read more about SurveyLegend

Free trial
Free version
Integrations
Google Drive
Google Drive
+2 more

SurveyLegend's Best Rated Features

5.0Real-Time Results

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SurveyLegend's Worst Rated Features

3.45Negative Feedback Management

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Hotjar is a website behavior analytics tool designed to provide insights into how visitors interact with websites. It is used by...Read more about Hotjar

Free trial
Free version
Integrations
Google Drive
Google Drive
+64 more

Hotjar's Best Rated Features

4.83Visitor Tracking

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Hotjar's Worst Rated Features

3.63User Journeys

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Userlytics is a cloud-based remote user testing and research platform, which helps businesses gain insights into user's journey ...Read more about Userlytics

Free trial
Free version

Userlytics's Best Rated Features

4.88Customizable Questions

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Userlytics's Worst Rated Features

4.57Survey/Poll Management

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Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with con...Read more about Survicate

Free trial
Free version
Integrations
Slack
Slack
+63 more

Survicate's Best Rated Features

4.81Customizable Questions

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Survicate's Worst Rated Features

3.68Data Analysis Tools

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Pointerpro is a software platform designed for creating online assessments and generating personalized reports in PDF format. It...Read more about Pointerpro

Free trial
Free version
Integrations
Slack
Slack
+5 more

Pointerpro's Best Rated Features

4.92Skip Logic

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Pointerpro's Worst Rated Features

3.83Customizable Branding

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ReviewInc is a reputation and review management software designed to help businesses manage their online presence. It supports i...Read more about ReviewInc

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+19 more

ReviewInc's Best Rated Features

3.67Review Request

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ReviewInc's Worst Rated Features

3.67Review Request

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zenloop is a Berlin-based SaaS company that offers a CX Action Management platform. As the pioneer in Action Management, zenlo...Read more about zenloop

Free trial
Free version
Integrations
Slack
Slack
+8 more

Usersnap is a user feedback platform to capture, organize, respond, and scale user insights for agile product testing and instan...Read more about Usersnap

Free trial
Free version
Integrations
Slack
Slack
+33 more

eShoppingAdvisor is a web-based review management platform that helps small to midsize eCommerce businesses collect verified cus...Read more about eShoppingAdvisor

Free trial
Free version
Integrations
Wix
Wix
+9 more

eShoppingAdvisor's Best Rated Features

5.0Review Request

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eShoppingAdvisor's Worst Rated Features

4.73Negative Feedback Management

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Retently is a web-based customer experience management platform. The software measures customer satisfaction throughout the buye...Read more about Retently

Free trial
Free version
Integrations
Google Docs
Google Docs
+160 more

Swell makes it easy for local businesses to gain visibility into their customers' experience by taking the complexity out of it....Read more about Swell

Free trial
Free version
Integrations
FreshBooks
FreshBooks
+68 more

Swell's Best Rated Features

4.71Feedback Management

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Swell's Worst Rated Features

3.38Message Personalization

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Formerly known as SocialSurvey, Experience.com's Experience Management Platform (XMP) assists businesses across the mortgage, in...Read more about Experience.com

Free trial
Free version
Integrations
Slack
Slack
+15 more

Experience.com's Best Rated Features

4.91Real-Time Notifications

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Experience.com's Worst Rated Features

4.31Response Management

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Waitwhile is a waitlist and scheduling software that helps businesses streamline the entire queuing process, from guest check-in...Read more about Waitwhile

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+2 more

Listen360 is an all-in-one customer feedback and review management platform designed to help franchisors and multi-location bran...Read more about Listen360

Free trial
Free version
Integrations
QuickBooks Online
QuickBooks Online
+20 more

Listen360's Best Rated Features

4.89Customer Experience Management

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Listen360's Worst Rated Features

3.83Third-Party Integrations

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Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. I...Read more about Productboard

Free trial
Free version
Integrations
Slack
Slack
+15 more

Productboard's Best Rated Features

4.67Ideation

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Productboard's Worst Rated Features

3.67Reporting/Project Tracking

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Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their ...Read more about Dashly

Free trial
Free version
Integrations
Slack
Slack
+16 more

Dashly's Best Rated Features

5.0Live Chat

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Dashly's Worst Rated Features

4.0Segmentation

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Kustomer is a cloud-based solution, which helps small to large businesses streamline communication and provide client support vi...Read more about Kustomer

Free trial
Free version
Integrations
Slack
Slack
+65 more

Kustomer's Best Rated Features

5.0Activity Tracking

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Kustomer's Worst Rated Features

4.33Chatbot

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Introducing Leanbe, a state-of-the-art product management software crafted to transform the way product teams operate. This late...Read more about ProductMix

Free trial
Free version
Integrations
Slack
Slack
+6 more

Simplify your CRM. All contacts, deals, your calendar, your sales pipeline analysis –? all in one place. Perfectly organized d...Read more about RAYNET CRM

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+4 more

RAYNET CRM's Best Rated Features

4.83Contact Management

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RAYNET CRM's Worst Rated Features

4.83Contact Management

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SurveyJS is a set of UI components that fully integrate in any JavaScript application; it allows you to set up a robust form man...Read more about SurveyJS

Free trial
Free version
Integrations
Angular
Angular
+0 more

SurveyJS's Best Rated Features

4.88Multi-Language

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SurveyJS's Worst Rated Features

4.14Reporting/Analytics

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