1 million+ businesses helped. Get advice
  • Software Categories
    View All
  • Company
    About UsVendors

    • Get 1-on-1 advice in 15 minutes. It's free.

    Start Now
    Advisor's headshot
Software Advice Logo
Get Free Advice
Home

/

Customer Service Software

/

Kustomer

/

Kustomer Alternatives

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

OverviewReviews
Alternatives
Kustomer

Best 15 Kustomer Alternatives

Kustomer

Kustomer

4.6
(79)

Starting Price: $89.00 per month

Free trial
Free version
On this page
  • Top Alternatives Preview
  • Alternatives
  • Popular Comparisons

Preview of Top Kustomer Alternatives

Main Product
Kustomer

Kustomer

4.6
(79)

Ratings Breakdown

  • 4.59Ease of use
  • 4.42Value for money
  • 4.68Customer support
  • 4.58Functionality

Pricing

Starting at $89.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Supportbench

Supportbench

4.9
(116)

Ratings Breakdown

  • 4.77Ease of use
  • 4.84Value for money
  • 4.88Customer support
  • 4.73Functionality

Pricing

Starting at $32.00 per month

Get Price
Top Alternative
monday service

monday service

4.6
(108)

Ratings Breakdown

  • 4.58Ease of use
  • 4.35Value for money
  • 4.30Customer support
  • 4.50Functionality

Pricing

Starting at $26.00 per month

Get Price
Top Alternative
LiveAgent

LiveAgent

4.7
(1746)

Ratings Breakdown

  • 4.57Ease of use
  • 4.65Value for money
  • 4.70Customer support
  • 4.57Functionality

Pricing

Starting at $15.00 per month

Get Price
Top Alternative
Tidio

Tidio

4.7
(590)

Ratings Breakdown

  • 4.66Ease of use
  • 4.48Value for money
  • 4.63Customer support
  • 4.61Functionality

Pricing

Starting at $24.17 per month

Get Price

Kustomer Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

3%

Shared Features with Kustomer

  • Communication Management
  • Customer History

Integrations Comparison

87%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

14%

Shared Integrations with Kustomer

  • Adobe Commerce
  • Aircall
  • BigCommerce
See All
See Zendesk Suite Screenshots
Supportbench

Supportbench

4.9
(116)

Starting Price: $32.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Supportbench

  • Access Controls/Permissions
  • AI Copilot
  • Alerts/Escalation
See All

8%

Shared Features with Kustomer

  • Activity Tracking
  • Chat/Messaging
  • Customer History
See All

Integrations Comparison

58%

Unique Integrations for Supportbench

  • Harvest
  • HubSpot CRM
  • LiveChat
See All

42%

Shared Integrations with Kustomer

  • Jira
  • Meta for Business
  • Slack
See All
See Supportbench Screenshots
monday service

monday service

4.6
(108)

Starting Price: $26.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for monday service

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

8%

Shared Features with Kustomer

  • Activity Tracking
  • Customizable Fields
  • Self Service Portal

Integrations Comparison

0%

Unique Integrations for monday service

  • No unique integrations

0%

Shared Integrations with Kustomer

  • No shared integrations
See monday service Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for LiveAgent

  • Account Management
  • Agent Interface
  • Archiving & Retention
See All

7%

Shared Features with Kustomer

  • Activity Tracking
  • Chat/Messaging
  • Customer History
See All

Integrations Comparison

84%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Agile CRM
See All

16%

Shared Integrations with Kustomer

  • Adobe Commerce
  • BigCommerce
  • Delighted
See All
See LiveAgent Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Tidio

  • AI/Machine Learning
  • Alerts/Escalation
  • Alerts/Notifications
See All

5%

Shared Features with Kustomer

  • Activity Tracking
  • Automated Responses
  • Chat/Messaging

Integrations Comparison

86%

Unique Integrations for Tidio

  • Agile CRM
  • Brevo
  • Campaign Monitor by Marigold
See All

14%

Shared Integrations with Kustomer

  • Adobe Commerce
  • BigCommerce
  • Instagram
See All
See Tidio Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for Intercom

  • Access Controls/Permissions
  • Activity Dashboard
  • Automated Routing
See All

12%

Shared Features with Kustomer

  • Automated Responses
  • Chat/Messaging
  • Communication Management
See All

Integrations Comparison

81%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Archbee
See All

19%

Shared Integrations with Kustomer

  • Aircall
  • AskNicely
  • Calendly
See All
See Intercom Screenshots
Wati

Wati

4.6
(203)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

81%

Unique Features for Wati

  • Activity Dashboard
  • AI Copilot
  • AI/Machine Learning
See All

19%

Shared Features with Kustomer

  • Automated Responses
  • Chat/Messaging
  • Communication Management
See All

Integrations Comparison

56%

Unique Integrations for Wati

  • HubSpot CMS Hub
  • Pabbly Connect
  • WooCommerce
See All

44%

Shared Integrations with Kustomer

  • Klaviyo
  • Shopify
  • WhatsApp
See All
See Wati Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

7%

Shared Features with Kustomer

  • Chat/Messaging
  • Communication Management
  • Customer History
See All

Integrations Comparison

82%

Unique Integrations for Zoho Desk

  • Alegra
  • APPSeCONNECT
  • Asana
See All

18%

Shared Integrations with Kustomer

  • Aircall
  • AskNicely
  • BigCommerce
See All
See Zoho Desk Screenshots
Gladly

Gladly

4.8
(137)

Pricing: Available upon request

Free trial
Free version

Features Comparison

95%

Unique Features for Gladly

  • AI/Machine Learning
  • Alerts/Escalation
  • API
See All

5%

Shared Features with Kustomer

  • Chat/Messaging
  • Inbox Management
  • Self Service Portal

Integrations Comparison

50%

Unique Integrations for Gladly

  • Asana
  • Formstack Suite
  • Hightouch
See All

50%

Shared Integrations with Kustomer

  • Ada
  • Adobe Commerce
  • Assembled
See All
See Gladly Screenshots
Hiver

Hiver

4.7
(145)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Hiver

  • Access Controls/Permissions
  • AI Copilot
  • Alerts/Escalation
See All

7%

Shared Features with Kustomer

  • Chat/Messaging
  • Communication Management
  • Inbox Management
See All

Integrations Comparison

38%

Unique Integrations for Hiver

  • Asana
  • Okta
  • QuickBooks Online

63%

Shared Integrations with Kustomer

  • Aircall
  • Jira
  • Slack
See All
See Hiver Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • AI Copilot
See All

10%

Shared Features with Kustomer

  • Activity Tracking
  • Automated Responses
  • Chat/Messaging
See All

Integrations Comparison

77%

Unique Integrations for Freshdesk

  • Ameyo
  • Box
  • Campaign Monitor by Marigold
See All

23%

Shared Integrations with Kustomer

  • Adobe Commerce
  • Aircall
  • BigCommerce
See All
See Freshdesk Screenshots
Yonyx

Yonyx

4.7
(255)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Yonyx

  • Access Controls/Permissions
  • AI Copilot
  • API
See All

3%

Shared Features with Kustomer

  • Self Service Portal

Integrations Comparison

97%

Unique Integrations for Yonyx

  • Freshdesk
  • Google Chrome
  • NetSuite
See All

3%

Shared Integrations with Kustomer

  • Zapier
See Yonyx Screenshots
Kapture CX

Kapture CX

4.2
(40)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Kapture CX

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

3%

Shared Features with Kustomer

  • Self Service Portal

Integrations Comparison

67%

Unique Integrations for Kapture CX

  • FreshBooks
  • Google Analytics 360
  • Google Calendar
See All

33%

Shared Integrations with Kustomer

  • Meta for Business
  • Shopify
  • Twilio
See All
See Kapture CX Screenshots
Denser AI

Denser AI

5.0
(31)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

86%

Unique Features for Denser AI

  • AI/Machine Learning
  • API
  • Chatbot
See All

14%

Shared Features with Kustomer

  • Chat/Messaging

Integrations Comparison

0%

Unique Integrations for Denser AI

  • No unique integrations

0%

Shared Integrations with Kustomer

  • No shared integrations
See Denser AI Screenshots
UJET

UJET

4.6
(140)

Starting Price: $80.00 per year

Free trial
Free version

Features Comparison

97%

Unique Features for UJET

  • Activity Dashboard
  • Alerts/Escalation
  • Automated Routing
See All

3%

Shared Features with Kustomer

  • Chat/Messaging

Integrations Comparison

100%

Unique Integrations for UJET

  • Freshdesk
  • HubSpot CRM
  • Kustomer
See All

0%

Shared Integrations with Kustomer

  • No shared integrations
See UJET Screenshots

Popular Kustomer Comparisons

LiveAgent
LiveAgent vs Kustomer
Zendesk Suite
Zendesk Suite vs Kustomer
Tidio
Tidio vs Kustomer
Intercom
Intercom vs Kustomer
Advisor Get Price CTA Image

Still Not Sure?

Our experts can help you compare Kustomer with other top options, so you can find the best fit for your needs.