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Avaya UCaaS

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Avaya UCaaS Alternatives

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OverviewReviews
Alternatives
Avaya UCaaS

Best 15 Avaya UCaaS Alternatives

Avaya UCaaS

Avaya UCaaS

4.4
(91)

Pricing: Available upon request

Free trial
Free version
On this page
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  • Alternatives
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Preview of Top Avaya UCaaS Alternatives

Main Product
Avaya UCaaS

Avaya UCaaS

4.4
(91)

Ratings Breakdown

  • 4.31Ease of use
  • 4.22Value for money
  • 4.17Customer support
  • 4.43Functionality

Pricing

Available upon request

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Five9

Five9

4.2
(481)

Ratings Breakdown

  • 4.24Ease of use
  • 4.02Value for money
  • 4.32Customer support
  • 4.11Functionality

Pricing

Starting at $119.00 per month

Get Price
Top Alternative
DialedIn CCaaS

DialedIn CCaaS

4.8
(291)

Ratings Breakdown

  • 4.84Ease of use
  • 4.70Value for money
  • 4.79Customer support
  • 4.76Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Convoso

Convoso

4.5
(370)

Ratings Breakdown

  • 4.65Ease of use
  • 4.48Value for money
  • 4.53Customer support
  • 4.50Functionality

Pricing

Starting at $90.00 per month

Get Price
Top Alternative
Amazon Connect

Amazon Connect

4.5
(89)

Ratings Breakdown

  • 4.51Ease of use
  • 4.33Value for money
  • 4.45Customer support
  • 4.39Functionality

Pricing

Available upon request

Get Price

Avaya UCaaS Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

8%

Shared Features with Avaya UCaaS

  • Call Center Management
  • Call Recording
  • File Sharing
See All

Integrations Comparison

100%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Zendesk Suite Screenshots
Five9

Five9

4.2
(481)

Starting Price: $119.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Five9

  • AI Copilot
  • AI/Machine Learning
  • Alerts/Escalation
See All

10%

Shared Features with Avaya UCaaS

  • Automated Routing
  • Call Center Management
  • Call Recording
See All

Integrations Comparison

100%

Unique Integrations for Five9

  • Dynamics 365
  • Freshdesk
  • Microsoft Teams
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Five9 Screenshots
DialedIn CCaaS

DialedIn CCaaS

4.8
(291)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

89%

Unique Features for DialedIn CCaaS

  • Activity Dashboard
  • Agent Interface
  • Alerts/Escalation
See All

11%

Shared Features with Avaya UCaaS

  • Automated Routing
  • Call Center Management
  • Call Recording
See All

Integrations Comparison

100%

Unique Integrations for DialedIn CCaaS

  • HubSpot CMS Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See DialedIn CCaaS Screenshots
Convoso

Convoso

4.5
(370)

Starting Price: $90.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Convoso

  • Alerts/Notifications
  • API
  • Auto-Dialer
See All

8%

Shared Features with Avaya UCaaS

  • Automated Routing
  • Call Center Management
  • Call Recording
See All

Integrations Comparison

100%

Unique Integrations for Convoso

  • Balto
  • Dynamics 365 Business Central
  • Google Maps
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Convoso Screenshots
Amazon Connect

Amazon Connect

4.5
(89)

Pricing: Available upon request

Free trial
Free version

Features Comparison

77%

Unique Features for Amazon Connect

  • API
  • Automated Responses
  • Automatic Call Distribution
See All

23%

Shared Features with Avaya UCaaS

  • Automated Routing
  • Call Center Management
  • Call Recording
See All

Integrations Comparison

100%

Unique Integrations for Amazon Connect

  • Aceyus
  • Amazon Aurora
  • Amazon DynamoDB
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Amazon Connect Screenshots
Ringover

Ringover

4.7
(823)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Ringover

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

10%

Shared Features with Avaya UCaaS

  • Automated Routing
  • Call Center Management
  • Call Recording
See All

Integrations Comparison

100%

Unique Integrations for Ringover

  • Access Vincere Evo
  • ActiveCampaign
  • Amazon S3
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Ringover Screenshots
Nextiva

Nextiva

4.6
(914)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

87%

Unique Features for Nextiva

  • Activity Dashboard
  • Agent Interface
  • Alerts/Escalation
See All

13%

Shared Features with Avaya UCaaS

  • Automated Routing
  • Call Center Management
  • Call Recording
See All

Integrations Comparison

100%

Unique Integrations for Nextiva

  • Act!
  • Bullhorn ATS & CRM
  • ConnectWise Automate
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Nextiva Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

7%

Shared Features with Avaya UCaaS

  • Chat/Messaging
  • Interaction Tracking
  • Live Chat
See All

Integrations Comparison

100%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See LiveAgent Screenshots
Calabrio ONE

Calabrio ONE

4.5
(263)

Starting Price: $295.00 one time

Free trial
Free version

Features Comparison

93%

Unique Features for Calabrio ONE

  • Activity Tracking
  • Agent Interface
  • AI/Machine Learning
See All

7%

Shared Features with Avaya UCaaS

  • Call Recording
  • Chat/Messaging
  • Interaction Tracking

Integrations Comparison

0%

Unique Integrations for Calabrio ONE

  • No unique integrations

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Calabrio ONE Screenshots
CallHippo

CallHippo

4.4
(671)

Starting Price: $18.00 per month

Free trial
Free version

Features Comparison

89%

Unique Features for CallHippo

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

11%

Shared Features with Avaya UCaaS

  • Automated Routing
  • Call Center Management
  • Call Recording
See All

Integrations Comparison

100%

Unique Integrations for CallHippo

  • Airtable
  • Constant Contact
  • Dynamics 365
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See CallHippo Screenshots
Wildix

Wildix

4.7
(209)

Pricing: Available upon request

Free trial
Free version

Features Comparison

90%

Unique Features for Wildix

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

10%

Shared Features with Avaya UCaaS

  • Call Center Management
  • Call Recording
  • Chat/Messaging
See All

Integrations Comparison

100%

Unique Integrations for Wildix

  • Axonaut
  • Bigin by Zoho CRM
  • Calendly
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Wildix Screenshots
Genesys Cloud CX

Genesys Cloud CX

4.3
(261)

Starting Price: $75.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for Genesys Cloud CX

  • Activity Tracking
  • Agent Interface
  • API
See All

12%

Shared Features with Avaya UCaaS

  • Automated Routing
  • Call Center Management
  • Call Recording
See All

Integrations Comparison

100%

Unique Integrations for Genesys Cloud CX

  • Epic
  • Google Workspace
  • Jenkins
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Genesys Cloud CX Screenshots
CXone Mpower

CXone Mpower

4.2
(581)

Starting Price: $71.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for CXone Mpower

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

12%

Shared Features with Avaya UCaaS

  • Automated Routing
  • Call Center Management
  • Call Recording
See All

Integrations Comparison

100%

Unique Integrations for CXone Mpower

  • AnswerDash
  • Bullhorn ATS & CRM
  • CallVU
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See CXone Mpower Screenshots
Dialshree

Dialshree

4.7
(74)

Starting Price: ₹59.00 per month

Free trial
Free version

Features Comparison

86%

Unique Features for Dialshree

  • Activity Dashboard
  • Answering Machine Detection
  • API
See All

14%

Shared Features with Avaya UCaaS

  • Call Center Management
  • Call Recording
  • Chat/Messaging
See All

Integrations Comparison

100%

Unique Integrations for Dialshree

  • SugarCRM
  • SuiteCRM
  • Third Party Risk Management
See All

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Dialshree Screenshots
Nextiva Contact Center

Nextiva Contact Center

4.5
(112)

Starting Price: $30.00 per month

Free trial
Free version

Features Comparison

82%

Unique Features for Nextiva Contact Center

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
See All

18%

Shared Features with Avaya UCaaS

  • Automated Routing
  • Call Center Management
  • Call Recording
See All

Integrations Comparison

0%

Unique Integrations for Nextiva Contact Center

  • No unique integrations

0%

Shared Integrations with Avaya UCaaS

  • No shared integrations
See Nextiva Contact Center Screenshots

Popular Avaya UCaaS Comparisons

Ringover
Ringover vs Avaya UCaaS
Convoso
Convoso vs Avaya UCaaS
DialedIn CCaaS
DialedIn CCaaS vs Avaya UCaaS
Nextiva
Nextiva vs Avaya UCaaS
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