Best Customer Engagement Software of 2026 - Page 19
Updated April 24, 2025 at 2:35 PM
Written by Supriya Deka
Market Research Specialist
Edited by Caroline Rousseau
Senior Editor
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Ackroo is a customer loyalty solution that helps businesses in the retail, petroleum, hospitality and automotive industry distri...Read more about Ackroo
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Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, trustworthy...Read more about Bazaarvoice
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Liveoak is a collaboration management solution that helps banks and financial institutions offer products/services to customers ...Read more about Liveoak
Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With support for SM...Read more about Sinch Engage
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Freshdesk Omni simplifies tracking agent performance, workload distribution, and task assignment, enabling leaders to optimize a...Read more about Freshdesk Omni
Gainsight Customer Success (CS) is the growth engine for modern post-sale teams. Built for CROs, CS leaders, and operations pros...Read more about Gainsight CS
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Sailthru by Zeta is a marketing automation platform designed to help businesses engage with customers across various channels in...Read more about Sailthru
WalkMe is a cloud-based interactive guidance and engagement platform that helps service managers, user experience managers, and ...Read more about WalkMe
eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer...Read more about eBanqo
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Screencastify is a Chrome extension that allows users to record, edit, and share screen recordings. This solution can be used by...Read more about Screencastify
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involve.me is a lead funnel builder designed to help businesses turn website visitors into qualified leads through engaging and ...Read more about Involve.me
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Mobile Text Alerts is an online SMS marketing platform that helps businesses of all sizes send bulk text messages to customers. ...Read more about Mobile Text Alerts
Loyalzoo is a customer loyalty solution that helps small and midsize businesses run and manage points/subscription-based loyalty...Read more about Loyal Zoo
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eDesk is an essential tool for ecommerce businesses looking to provide exceptional customer service across all their sales chann...Read more about eDesk
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Whispir helps transform your customer conversations with personalized and interactive content on their preferred channel, whenev...Read more about Whispir
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Gupshup enables businesses to build engaging conversational experiences seamlessly across channels like WSMS, WhatsApp, Instagra...Read more about Gupshup
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Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact...Read more about inconnect
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Sendlane is a cloud-based email marketing solution for content creators, digital marketers, and e-commerce companies. Key featur...Read more about Sendlane
Shopware is an eCommerce software that helps businesses manage products and multiple sales channels. The platform enables manage...Read more about Shopware
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3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on A...Read more about 3CLogic
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and custome...Read more about Zoho SalesIQ
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Maropost is a cloud-based marketing solution that enables marketing teams to strategically engage with their audience through ma...Read more about Maropost
emBlue is a marketing automation platform designed to help businesses engage and communicate with clients through SMS, emails, p...Read more about emBlue
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MoEngage helps businesses grow their customer lifetime value (LTV) by engaging them in a timely, relevant, and personalized way....Read more about MoEngage
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Upsy is a cloud-based and AI-enabled shopping assistant for small and midsize enterprises across the retail industry. The platfo...Read more about Upsy