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CXone Mpower

Best 15 CXone Mpower Alternatives

CXone Mpower

CXone Mpower

4.2
(581)

Starting Price: $71.00 per month

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Free version
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Preview of Top CXone Mpower Alternatives

Main Product
CXone Mpower

CXone Mpower

4.2
(581)

Ratings Breakdown

  • 4.24Ease of use
  • 4.05Value for money
  • 3.99Customer support
  • 4.13Functionality

Pricing

Starting at $71.00 per month

Get Price
Top Alternative
Amazon Connect

Amazon Connect

4.5
(91)

Ratings Breakdown

  • 4.45Ease of use
  • 4.33Value for money
  • 4.42Customer support
  • 4.36Functionality

Pricing

Available upon request

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4066)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $39.00 per month

Get Price
Top Alternative
Five9

Five9

4.2
(481)

Ratings Breakdown

  • 4.24Ease of use
  • 4.02Value for money
  • 4.32Customer support
  • 4.11Functionality

Pricing

Starting at $119.00 per month

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Top Alternative
Convoso

Convoso

4.5
(386)

Ratings Breakdown

  • 4.64Ease of use
  • 4.48Value for money
  • 4.52Customer support
  • 4.50Functionality

Pricing

Starting at $90.00 per month

Get Price
Top Alternative
Ringover

Ringover

4.7
(838)

Ratings Breakdown

  • 4.78Ease of use
  • 4.49Value for money
  • 4.62Customer support
  • 4.64Functionality

Pricing

Starting at $29.00 per month

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CXone Mpower Alternatives

Amazon Connect

Amazon Connect

4.5
(91)

Pricing: Available upon request

Free trial
Free version

Features Comparison

91%

Unique Features for Amazon Connect

  • API
  • Automated Responses
  • Automated Routing
See All

9%

Shared Features with CXone Mpower

  • Real-Time Reporting
  • Voice Mail

Integrations Comparison

87%

Unique Integrations for Amazon Connect

  • Aceyus
  • Amazon Aurora
  • Amazon DynamoDB
See All

13%

Shared Integrations with CXone Mpower

  • Cyara
  • Kustomer
  • ServiceNow
See All
See Amazon Connect Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4066)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zendesk Suite

  • Account Management
  • Archiving & Retention
  • Asset Tracking
See All

3%

Shared Features with CXone Mpower

  • Activity Dashboard
  • Voice Mail

Integrations Comparison

99%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

2%

Shared Integrations with CXone Mpower

  • Inbenta
  • SugarCRM
  • Zoom Workplace
See Zendesk Suite Screenshots
Five9

Five9

4.2
(481)

Starting Price: $119.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Five9

  • AI Copilot
  • AI/Machine Learning
  • Alerts/Escalation
See All

5%

Shared Features with CXone Mpower

  • Call Scheduling
  • CRM
  • Real-Time Reporting

Integrations Comparison

56%

Unique Integrations for Five9

  • Freshdesk
  • NetSuite
  • Nextiva
See All

44%

Shared Integrations with CXone Mpower

  • Dynamics 365
  • Microsoft Teams
  • Oracle Service
See All
See Five9 Screenshots
Convoso

Convoso

4.5
(386)

Starting Price: $90.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Convoso

  • Alerts/Notifications
  • API
  • Auto-Dialer
See All

8%

Shared Features with CXone Mpower

  • Call Scheduling
  • Callback Scheduling
  • CRM
See All

Integrations Comparison

92%

Unique Integrations for Convoso

  • Balto
  • Dynamics 365 Business Central
  • Google Maps
See All

8%

Shared Integrations with CXone Mpower

  • Zendesk Suite
See Convoso Screenshots
Ringover

Ringover

4.7
(838)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for Ringover

  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
See All

12%

Shared Features with CXone Mpower

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

Integrations Comparison

89%

Unique Integrations for Ringover

  • Access Vincere Evo
  • ActiveCampaign
  • Amazon S3
See All

11%

Shared Integrations with CXone Mpower

  • Bullhorn ATS & CRM
  • Salesforce Platform
  • SugarCRM
See All
See Ringover Screenshots
LiveAgent

LiveAgent

4.7
(1748)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for LiveAgent

  • Account Management
  • Agent Interface
  • Archiving & Retention
See All

3%

Shared Features with CXone Mpower

  • Activity Tracking
  • Callback Scheduling

Integrations Comparison

99%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

1%

Shared Integrations with CXone Mpower

  • SugarCRM
See LiveAgent Screenshots
HoduCC

HoduCC

4.6
(90)

Starting Price: $10.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for HoduCC

  • Agent Interface
  • Alerts/Escalation
  • Answering Machine Detection
See All

10%

Shared Features with CXone Mpower

  • Activity Dashboard
  • Activity Tracking
  • Call Scheduling
See All

Integrations Comparison

67%

Unique Integrations for HoduCC

  • Bird
  • Freshdesk
  • Twilio
See All

33%

Shared Integrations with CXone Mpower

  • Salesforce Platform
  • Zendesk Suite
See HoduCC Screenshots
CallHippo

CallHippo

4.4
(674)

Starting Price: $1.00 per month

Free trial
Free version

Features Comparison

84%

Unique Features for CallHippo

  • Agent Interface
  • Alerts/Notifications
  • API
See All

16%

Shared Features with CXone Mpower

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

Integrations Comparison

90%

Unique Integrations for CallHippo

  • Airtable
  • Constant Contact
  • Freshdesk
See All

10%

Shared Integrations with CXone Mpower

  • Dynamics 365
  • Zendesk Suite
See CallHippo Screenshots
Genesys Cloud CX

Genesys Cloud CX

4.3
(261)

Starting Price: $75.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Genesys Cloud CX

  • Agent Interface
  • API
  • Auto-Dialer
See All

8%

Shared Features with CXone Mpower

  • Activity Tracking
  • Callback Scheduling
  • For Call Centers
See All

Integrations Comparison

75%

Unique Integrations for Genesys Cloud CX

  • Epic
  • Google Workspace
  • Jenkins
See All

25%

Shared Integrations with CXone Mpower

  • livepro
  • Oracle Service
  • ServiceNow
See All
See Genesys Cloud CX Screenshots
XCALLY

XCALLY

4.8
(130)

Starting Price: 29.00 per month

Free trial
Free version

Features Comparison

85%

Unique Features for XCALLY

  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
See All

15%

Shared Features with CXone Mpower

  • Call Scheduling
  • Callback Scheduling
  • CRM
See All

Integrations Comparison

80%

Unique Integrations for XCALLY

  • Amazon Polly
  • ClickSend
  • Dialogflow
See All

20%

Shared Integrations with CXone Mpower

  • Dynamics 365
  • Microsoft Teams
  • ServiceNow
See All
See XCALLY Screenshots
uContact

uContact

4.5
(81)

Starting Price: $59.99 per month

Free trial
Free version

Features Comparison

87%

Unique Features for uContact

  • Agent Interface
  • Alerts/Notifications
  • Auto-Dialer
See All

13%

Shared Features with CXone Mpower

  • Activity Tracking
  • Call Scheduling
  • Callback Scheduling
See All

Integrations Comparison

70%

Unique Integrations for uContact

  • Freshsales
  • Google Chrome
  • HubSpot CRM
See All

30%

Shared Integrations with CXone Mpower

  • Microsoft Teams
  • Salesforce Platform
  • Zendesk Suite
See uContact Screenshots
8x8 Contact Center

8x8 Contact Center

4.2
(47)

Pricing: Available upon request

Free trial
Free version

Features Comparison

94%

Unique Features for 8x8 Contact Center

  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
See All

6%

Shared Features with CXone Mpower

  • For Call Centers
  • Real-Time Reporting

Integrations Comparison

0%

Unique Integrations for 8x8 Contact Center

  • No unique integrations

100%

Shared Integrations with CXone Mpower

  • Microsoft Teams
  • Zendesk Suite
See 8x8 Contact Center Screenshots
Gladly

Gladly

4.8
(138)

Pricing: Available upon request

Free trial
Free version

Features Comparison

98%

Unique Features for Gladly

  • AI/Machine Learning
  • Alerts/Escalation
  • API
See All

2%

Shared Features with CXone Mpower

  • Voice Mail

Integrations Comparison

100%

Unique Integrations for Gladly

  • Ada
  • Adobe Commerce
  • Asana
See All

0%

Shared Integrations with CXone Mpower

  • No shared integrations
See Gladly Screenshots
Nextiva Contact Center

Nextiva Contact Center

4.5
(112)

Starting Price: $30.00 per month

Free trial
Free version

Features Comparison

82%

Unique Features for Nextiva Contact Center

  • Alerts/Escalation
  • Auto-Dialer
  • Automated Routing
See All

18%

Shared Features with CXone Mpower

  • Activity Dashboard
  • Activity Tracking
  • Callback Scheduling
See All

Integrations Comparison

0%

Unique Integrations for Nextiva Contact Center

  • No unique integrations

0%

Shared Integrations with CXone Mpower

  • No shared integrations
See Nextiva Contact Center Screenshots
MaxContact

MaxContact

4.7
(33)

Starting Price: £80.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for MaxContact

  • Agent Interface
  • Alerts/Escalation
  • Audio Capture
See All

0%

Shared Features with CXone Mpower

  • No shared features

Integrations Comparison

67%

Unique Integrations for MaxContact

  • Cisco AnyConnect
  • HubSpot CRM
  • Worldpay for Enterprise
See All

33%

Shared Integrations with CXone Mpower

  • Dynamics 365
  • Salesforce Platform
  • Zendesk Suite
See MaxContact Screenshots
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