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CXone Mpower

Best 15 CXone Mpower Alternatives

CXone Mpower

CXone Mpower

4.2
(581)

Starting Price: $71.00 per month

Free trial
Free version
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Preview of Top CXone Mpower Alternatives

Main Product
CXone Mpower

CXone Mpower

4.2
(581)

Ratings Breakdown

  • 4.24Ease of use
  • 4.05Value for money
  • 3.99Customer support
  • 4.13Functionality

Pricing

Starting at $71.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $39.00 per month

Get Price
Top Alternative
Five9

Five9

4.2
(481)

Ratings Breakdown

  • 4.24Ease of use
  • 4.02Value for money
  • 4.32Customer support
  • 4.11Functionality

Pricing

Starting at $119.00 per month

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Top Alternative
Amazon Connect

Amazon Connect

4.5
(89)

Ratings Breakdown

  • 4.51Ease of use
  • 4.33Value for money
  • 4.45Customer support
  • 4.39Functionality

Pricing

Available upon request

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Top Alternative
Convoso

Convoso

4.5
(380)

Ratings Breakdown

  • 4.64Ease of use
  • 4.47Value for money
  • 4.52Customer support
  • 4.50Functionality

Pricing

Starting at $90.00 per month

Get Price
Top Alternative
DialedIn CCaaS

DialedIn CCaaS

4.8
(291)

Ratings Breakdown

  • 4.84Ease of use
  • 4.70Value for money
  • 4.79Customer support
  • 4.76Functionality

Pricing

Starting at $25.00 per month

Get Price

CXone Mpower Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zendesk Suite

  • Account Management
  • Archiving & Retention
  • Asset Tracking
See All

3%

Shared Features with CXone Mpower

  • Activity Dashboard
  • Voice Mail

Integrations Comparison

99%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

2%

Shared Integrations with CXone Mpower

  • Inbenta
  • SugarCRM
  • Zoom Workplace
See Zendesk Suite Screenshots
Five9

Five9

4.2
(481)

Starting Price: $119.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Five9

  • AI Copilot
  • AI/Machine Learning
  • Alerts/Escalation
See All

5%

Shared Features with CXone Mpower

  • Call Scheduling
  • CRM
  • Real-Time Reporting

Integrations Comparison

56%

Unique Integrations for Five9

  • Freshdesk
  • NetSuite
  • Nextiva
See All

44%

Shared Integrations with CXone Mpower

  • Dynamics 365
  • Microsoft Teams
  • Oracle Service
See All
See Five9 Screenshots
Amazon Connect

Amazon Connect

4.5
(89)

Pricing: Available upon request

Free trial
Free version

Features Comparison

91%

Unique Features for Amazon Connect

  • API
  • Automated Responses
  • Automated Routing
See All

9%

Shared Features with CXone Mpower

  • Real-Time Reporting
  • Voice Mail

Integrations Comparison

87%

Unique Integrations for Amazon Connect

  • Aceyus
  • Amazon Aurora
  • Amazon DynamoDB
See All

13%

Shared Integrations with CXone Mpower

  • Cyara
  • Kustomer
  • ServiceNow
See All
See Amazon Connect Screenshots
Convoso

Convoso

4.5
(380)

Starting Price: $90.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Convoso

  • Alerts/Notifications
  • API
  • Auto-Dialer
See All

7%

Shared Features with CXone Mpower

  • Call Scheduling
  • CRM
  • Preview Dialer
See All

Integrations Comparison

92%

Unique Integrations for Convoso

  • Balto
  • Dynamics 365 Business Central
  • Google Maps
See All

8%

Shared Integrations with CXone Mpower

  • Zendesk Suite
See Convoso Screenshots
DialedIn CCaaS

DialedIn CCaaS

4.8
(291)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

89%

Unique Features for DialedIn CCaaS

  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
See All

11%

Shared Features with CXone Mpower

  • Activity Dashboard
  • Call Scheduling
  • CRM
See All

Integrations Comparison

78%

Unique Integrations for DialedIn CCaaS

  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
See All

22%

Shared Integrations with CXone Mpower

  • HubSpot Content Hub
  • SugarCRM
See DialedIn CCaaS Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

3%

Shared Features with CXone Mpower

  • CRM
  • Real-Time Reporting

Integrations Comparison

94%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

6%

Shared Integrations with CXone Mpower

  • Salesforce Platform
See Salesforce Service Cloud Screenshots
Ringover

Ringover

4.7
(825)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for Ringover

  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
See All

12%

Shared Features with CXone Mpower

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

Integrations Comparison

89%

Unique Integrations for Ringover

  • Access Vincere Evo
  • ActiveCampaign
  • Amazon S3
See All

11%

Shared Integrations with CXone Mpower

  • Bullhorn ATS & CRM
  • Salesforce Platform
  • SugarCRM
See All
See Ringover Screenshots
LiveAgent

LiveAgent

4.7
(1747)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for LiveAgent

  • Account Management
  • Agent Interface
  • Archiving & Retention
See All

3%

Shared Features with CXone Mpower

  • Activity Tracking
  • Callback Scheduling

Integrations Comparison

99%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

1%

Shared Integrations with CXone Mpower

  • SugarCRM
See LiveAgent Screenshots
Nextiva

Nextiva

4.6
(914)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Nextiva

  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
See All

5%

Shared Features with CXone Mpower

  • Activity Dashboard
  • Call Scheduling
  • Voice Mail

Integrations Comparison

67%

Unique Integrations for Nextiva

  • Act!
  • ConnectWise Automate
  • Five9
See All

33%

Shared Integrations with CXone Mpower

  • Bullhorn ATS & CRM
  • Dynamics 365
  • Microsoft Teams
See All
See Nextiva Screenshots
Calabrio ONE

Calabrio ONE

4.5
(263)

Starting Price: $295.00 one time

Free trial
Free version

Features Comparison

93%

Unique Features for Calabrio ONE

  • Agent Interface
  • AI/Machine Learning
  • Alerts/Escalation
See All

7%

Shared Features with CXone Mpower

  • Activity Tracking
  • CRM
  • For Call Centers

Integrations Comparison

0%

Unique Integrations for Calabrio ONE

  • No unique integrations

0%

Shared Integrations with CXone Mpower

  • No shared integrations
See Calabrio ONE Screenshots
CallHippo

CallHippo

4.4
(672)

Starting Price: $1.00 per month

Free trial
Free version

Features Comparison

84%

Unique Features for CallHippo

  • Agent Interface
  • Alerts/Notifications
  • API
See All

16%

Shared Features with CXone Mpower

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

Integrations Comparison

90%

Unique Integrations for CallHippo

  • Airtable
  • Constant Contact
  • Freshdesk
See All

10%

Shared Integrations with CXone Mpower

  • Dynamics 365
  • Zendesk Suite
See CallHippo Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Freshdesk

  • AI Copilot
  • Alerts/Escalation
  • Alerts/Notifications
See All

5%

Shared Features with CXone Mpower

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking

Integrations Comparison

96%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

4%

Shared Integrations with CXone Mpower

  • Microsoft Teams
  • SugarCRM
  • Zoom Workplace
See Freshdesk Screenshots
Genesys Cloud CX

Genesys Cloud CX

4.3
(261)

Starting Price: $75.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Genesys Cloud CX

  • Agent Interface
  • API
  • Auto-Dialer
See All

8%

Shared Features with CXone Mpower

  • Activity Tracking
  • Callback Scheduling
  • For Call Centers
See All

Integrations Comparison

75%

Unique Integrations for Genesys Cloud CX

  • Epic
  • Google Workspace
  • Jenkins
See All

25%

Shared Integrations with CXone Mpower

  • livepro
  • Oracle Service
  • ServiceNow
See All
See Genesys Cloud CX Screenshots
Bitrix24

Bitrix24

4.2
(979)

Starting Price: 61.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Bitrix24

  • API
  • Approval Process Control
  • Approval Workflow
See All

2%

Shared Features with CXone Mpower

  • Voice Mail

Integrations Comparison

97%

Unique Integrations for Bitrix24

  • 3CX
  • Albato
  • Alegra
See All

3%

Shared Integrations with CXone Mpower

  • SugarCRM
  • Zendesk Suite
See Bitrix24 Screenshots
Zoho Desk

Zoho Desk

4.5
(2208)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Zoho Desk

  • Account Management
  • API
  • Assignment Management
See All

5%

Shared Features with CXone Mpower

  • Activity Dashboard
  • CRM
  • Real-Time Reporting

Integrations Comparison

99%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

1%

Shared Integrations with CXone Mpower

  • Microsoft Teams
See Zoho Desk Screenshots
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