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Best Customer Support Software of 2026 - Page 8

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Showing 176 - 200 of 243 products

Sparkcentral by Hootsuite is an automated messaging distribution (AMD) platform that improves customer service operations across...Read more about Sparkcentral

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+4 more

Prompt.io is a cloud-based messaging platform designed for businesses of all sizes. It enables users to manage SMS, Facebook Mes...Read more about Prompt.io

4.0

(9 reviews)

Free trial
Free version
Integrations
Slack
Slack
+5 more

Connect with customers instantly across live chat, AI chatbots, SMS, messaging apps, and voice, all from a single workspace. Vel...Read more about Velaro

3.9

(9 reviews)

Free trial
Free version
Integrations
Google Analytics 360
Google Analytics 360
+13 more

Freshdesk Omni simplifies tracking agent performance, workload distribution, and task assignment, enabling leaders to optimize a...Read more about Freshdesk Omni

3.3

(4 reviews)

Free trial
Free version
Integrations
Google Drive
Google Drive
+66 more

eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer...Read more about eBanqo

Free trial
Free version

eBanqo's Best Rated Features

3.86Chat/Messaging

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eBanqo's Worst Rated Features

3.67Activity Tracking

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eDesk is an essential tool for ecommerce businesses looking to provide exceptional customer service across all their sales chann...Read more about eDesk

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+21 more

eDesk's Best Rated Features

4.55Support Ticket Management

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eDesk's Worst Rated Features

3.33Live Chat

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InfoCision is a customer support software designed to help businesses manage sales pipeline, telemarketing, outbound calling, le...Read more about InfoCision

3.3

(3 reviews)

Free trial
Free version

Zingtree Agent Scripting is a cloud-based call center scripting solution for call centers in all industries. Users can create, d...Read more about Zingtree

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+5 more

Kapture CRM offers software tools and solutions to businesses, helping them bring a level of automation to every operation. The ...Read more about Kapture CX

Free trial
Free version
Integrations
WordPress
WordPress
+11 more

Kapture CX's Best Rated Features

4.89Queue Management

See All

Kapture CX's Worst Rated Features

4.33Live Chat

See All

Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact...Read more about inconnect

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+4 more

inconnect's Best Rated Features

4.43Automatic Call Distribution

See All

inconnect's Worst Rated Features

4.0Call Recording

See All

Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at mi...Read more about TOPdesk

Free trial
Free version
Integrations
Slack
Slack
+37 more

TOPdesk's Best Rated Features

4.52Incident Management

See All

TOPdesk's Worst Rated Features

3.57Inventory Management

See All

ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experi...Read more about ServiceNow Customer Service Management

Free trial
Free version
Integrations
Jira
Jira
+11 more

ServiceNow Customer Service Management's Best Rated Features

4.71Business Process Automation

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ServiceNow Customer Service Management's Worst Rated Features

3.71Self Service Portal

See All

Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experie...Read more about Sprinklr

Free trial
Free version
Integrations
Slack
Slack
+42 more

Sprinklr's Best Rated Features

4.78Social Media Integration

See All

Sprinklr's Worst Rated Features

3.67Contact Management

See All

Track time online, generate reliable reports, and streamline invoicing with Tempo Timesheets. Use the mobile app to track time o...Read more about Tempo Timesheets

Free trial
Free version
Integrations
Jira
Jira
+5 more

Tempo Timesheets's Best Rated Features

4.77Timesheet Management

See All

Tempo Timesheets's Worst Rated Features

4.15Reporting/Analytics

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Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and r...Read more about Helpshift

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+11 more

Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience ...Read more about Freshcaller

Free trial
Free version
Integrations
Zoho CRM
Zoho CRM
+12 more

We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocki...Read more about Trengo

Free trial
Free version
Integrations
Slack
Slack
+13 more

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Cen...Read more about Vivantio

Free trial
Free version
Integrations
Slack
Slack
+16 more

Vivantio's Best Rated Features

4.83Incident Management

See All

Vivantio's Worst Rated Features

4.71Ticket Management

See All

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing ...Read more about Freshchat

Free trial
Free version
Integrations
Slack
Slack
+15 more

Freshchat's Best Rated Features

4.89Multi-Channel Communication

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Freshchat's Worst Rated Features

3.30Automated Responses

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CXone Mpower is a tool that enables organizations to orchestrate every type of interaction—from voice and digital messaging to c...Read more about CXone Mpower

Free trial
Free version
Integrations
Zoom Workplace
Zoom Workplace
+28 more

CXone Mpower's Best Rated Features

4.88Performance Management

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CXone Mpower's Worst Rated Features

3.33Call Tagging

See All

At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping...Read more about Efficy CRM

Free trial
Free version
Integrations
Google Docs
Google Docs
+18 more

Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone ca...Read more about Kayako

Free trial
Free version
Integrations
Google Docs
Google Docs
+64 more

Kayako's Best Rated Features

4.50Support Ticket Management

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Kayako's Worst Rated Features

3.33Reporting/Analytics

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Agent.ai is a customer service application deployed across North America, the UK, South Africa, and Australia. The system offers...Read more about Agent.ai

No reviews yet

Free trial
Free version
Integrations
Slack
Slack
+9 more

Assembled AI is a support platform designed to automate case resolution and assist agents in crafting responses using generative...Read more about Assembled AI

No reviews yet

Free trial
Free version
Integrations
Zendesk WFM
Zendesk WFM
+0 more

BOTNATION AI is a cloud-based live chat solution that helps businesses create artificial intelligence (AI)-enabled chatbots to i...Read more about BOTNATION AI

No reviews yet

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+11 more
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