# Page 8 | Best Customer Support Software - 2026 Reviews & Pricing > Page 8 - Find the best Customer Support Software for your organization. Compare top Customer Support Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/customer-support --- [Home](https://www.softwareadvice.com/) / [Customer Support Software](https://www.softwareadvice.com/customer-support/) / Page 8 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Support Software of 2026 - Page 8 Filter products 261 results ### Compare Products Showing 176 - 200 of 261 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [Freshdesk Omni](https://www.softwareadvice.com/product/425905-Freshdesk-Omni/) Freshdesk Omni simplifies tracking agent performance, workload distribution, and task assignment, enabling leaders to optimize a...[Read more about Freshdesk Omni](https://www.softwareadvice.com/product/425905-Freshdesk-Omni/) **3.6** ([5 reviews](https://www.softwareadvice.com/product/425905-Freshdesk-Omni/#reviews)) Free trial Free version Integrations Integrations Google Drive Slack +66 more +65 more +64 more [Prompt.io](https://www.softwareadvice.com/live-chat/chatbox-profile/) Prompt.io is a cloud-based messaging platform designed for businesses of all sizes. It enables users to manage SMS, Facebook Mes...[Read more about Prompt.io](https://www.softwareadvice.com/live-chat/chatbox-profile/) **4.0** ([9 reviews](https://www.softwareadvice.com/live-chat/chatbox-profile/#reviews)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +5 more +4 more +3 more [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) Connect with customers instantly across live chat, AI chatbots, SMS, messaging apps, and voice, all from a single workspace. Vel...[Read more about Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** ([9 reviews](https://www.softwareadvice.com/crm/velaro-profile/#reviews)) Free trial Free version Integrations Integrations Google Analytics 360 Shopify +13 more +12 more +11 more [eDesk](https://www.softwareadvice.com/crm/xsellco-fusion-profile/) eDesk is an essential tool for ecommerce businesses looking to provide exceptional customer service across all their sales chann...[Read more about eDesk](https://www.softwareadvice.com/crm/xsellco-fusion-profile/) **4.4** ([71 reviews](https://www.softwareadvice.com/crm/xsellco-fusion-profile/reviews/)) Free trial Free version Integrations Integrations WhatsApp Gmail +21 more +20 more +19 more eDesk's Best Rated Features 4.55Support Ticket Management See All eDesk's Worst Rated Features 3.33Live Chat See All [TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction, sentiment...[Read more about TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) **4.5** ([848 reviews](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/)) Free trial Free version Integrations Integrations Slack Dropbox Business +38 more +37 more +36 more TeamSupport's Best Rated Features 5.0Collaboration Tools See All TeamSupport's Worst Rated Features 4.0Call Center Management See All [Zingtree](https://www.softwareadvice.com/decision-support/zingtree-agent-scripting-profile/) Zingtree Agent Scripting is a cloud-based call center scripting solution for call centers in all industries. Users can create, d...[Read more about Zingtree](https://www.softwareadvice.com/decision-support/zingtree-agent-scripting-profile/) **4.4** ([95 reviews](https://www.softwareadvice.com/decision-support/zingtree-agent-scripting-profile/reviews/)) Free trial Free version Integrations Integrations Salesforce Sales Cloud WordPress +5 more +4 more +3 more [eBanqo](https://www.softwareadvice.com/crm/ebanqo-profile/) eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer...[Read more about eBanqo](https://www.softwareadvice.com/crm/ebanqo-profile/) **4.2** ([22 reviews](https://www.softwareadvice.com/crm/ebanqo-profile/#reviews)) Free trial Free version eBanqo's Best Rated Features 3.86Chat/Messaging See All eBanqo's Worst Rated Features 3.67Activity Tracking See All [InfoCision](https://www.softwareadvice.com/corporate-wellness/infocision-profile/) InfoCision is a customer support software designed to help businesses manage sales pipeline, telemarketing, outbound calling, le...[Read more about InfoCision](https://www.softwareadvice.com/corporate-wellness/infocision-profile/) **3.3** ([3 reviews](https://www.softwareadvice.com/corporate-wellness/infocision-profile/#reviews)) Free trial Free version [TOPdesk](https://www.softwareadvice.com/crm/topdesk-profile/) Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at mi...[Read more about TOPdesk](https://www.softwareadvice.com/crm/topdesk-profile/) **4.4** ([111 reviews](https://www.softwareadvice.com/crm/topdesk-profile/reviews/)) Free trial Free version Integrations Integrations Slack Trello +37 more +36 more +35 more TOPdesk's Best Rated Features 4.54Incident Management See All TOPdesk's Worst Rated Features 3.63Email Management See All [Kapture CX](https://www.softwareadvice.com/crm/kapture-profile/) Kapture CRM offers software tools and solutions to businesses, helping them bring a level of automation to every operation. The ...[Read more about Kapture CX](https://www.softwareadvice.com/crm/kapture-profile/) **4.2** ([40 reviews](https://www.softwareadvice.com/crm/kapture-profile/reviews/)) Free trial Free version Integrations Integrations WordPress Google Analytics 360 +11 more +10 more +9 more Kapture CX's Best Rated Features 4.89Queue Management See All Kapture CX's Worst Rated Features 4.33Live Chat See All [inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact...[Read more about inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) **3.9** ([19 reviews](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp Instagram +4 more +3 more +2 more inconnect's Best Rated Features 4.43Automatic Call Distribution See All inconnect's Worst Rated Features 4.0Call Recording See All [ServiceNow Customer Service Management](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/) ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experi...[Read more about ServiceNow Customer Service Management](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/) **4.4** ([152 reviews](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/reviews/)) Free trial Free version Integrations Integrations Jira Microsoft Teams +11 more +10 more +9 more ServiceNow Customer Service Management's Best Rated Features 4.71Business Process Automation See All ServiceNow Customer Service Management's Worst Rated Features 3.71Self Service Portal See All [Sprinklr](https://www.softwareadvice.com/customer-support/sprinklr-profile/) Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experie...[Read more about Sprinklr](https://www.softwareadvice.com/customer-support/sprinklr-profile/) **4.3** ([91 reviews](https://www.softwareadvice.com/customer-support/sprinklr-profile/reviews/)) Free trial Free version Integrations Integrations Slack Mailchimp +42 more +41 more +40 more Sprinklr's Best Rated Features 4.80Social Media Integration See All Sprinklr's Worst Rated Features 3.67Contact Management See All [Trengo](https://www.softwareadvice.com/customer-success/trengo-profile/) We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocki...[Read more about Trengo](https://www.softwareadvice.com/customer-success/trengo-profile/) **4.1** ([26 reviews](https://www.softwareadvice.com/customer-success/trengo-profile/reviews/)) Free trial Free version Integrations Integrations Slack Trello +13 more +12 more +11 more [Tempo Timesheets](https://www.softwareadvice.com/project-management/tempo-timesheets-profile/) Track time online, generate reliable reports, and streamline invoicing with Tempo Timesheets. Use the mobile app to track time o...[Read more about Tempo Timesheets](https://www.softwareadvice.com/project-management/tempo-timesheets-profile/) **4.3** ([223 reviews](https://www.softwareadvice.com/project-management/tempo-timesheets-profile/reviews/)) Free trial Free version Integrations Integrations Jira Microsoft 365 +5 more +4 more +3 more Tempo Timesheets's Best Rated Features 4.77Timesheet Management See All Tempo Timesheets's Worst Rated Features 4.15Reporting/Analytics See All [Interakt](https://www.softwareadvice.com/product/337791-Interakt/) More than 5000 businesses, including well-known Indian D2C brands like House of Mangalam, Leap Club, Frontrow, The State Plate, ...[Read more about Interakt](https://www.softwareadvice.com/product/337791-Interakt/) **4.2** ([13 reviews](https://www.softwareadvice.com/product/337791-Interakt/#reviews)) Free trial Free version Integrations Integrations Shopify WooCommerce +1 more +0 more +0 more Interakt's Best Rated Features 4.57Marketing Automation See All Interakt's Worst Rated Features 4.29Campaign Management See All [Helpshift](https://www.softwareadvice.com/call-center/helpshift-profile/) Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and r...[Read more about Helpshift](https://www.softwareadvice.com/call-center/helpshift-profile/) **3.9** ([29 reviews](https://www.softwareadvice.com/call-center/helpshift-profile/reviews/)) Free trial Free version Integrations Integrations Dropbox Business Salesforce Sales Cloud +11 more +10 more +9 more [Freshcaller](https://www.softwareadvice.com/virtual-assistant/freshcaller-profile/) Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience ...[Read more about Freshcaller](https://www.softwareadvice.com/virtual-assistant/freshcaller-profile/) **4.0** ([35 reviews](https://www.softwareadvice.com/virtual-assistant/freshcaller-profile/#reviews)) Free trial Free version Integrations Integrations Zoho CRM HubSpot CRM +12 more +11 more +10 more [Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/) Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Cen...[Read more about Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/) **4.3** ([178 reviews](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/reviews/)) Free trial Free version Integrations Integrations Slack Jira +16 more +15 more +14 more Vivantio's Best Rated Features 4.83Incident Management See All Vivantio's Worst Rated Features 4.71Ticket Management See All [Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing ...[Read more about Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) **4.2** ([130 reviews](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/reviews/)) Free trial Free version Integrations Integrations Slack TeamViewer ONE +15 more +14 more +13 more Freshchat's Best Rated Features 4.80Chat/Messaging See All Freshchat's Worst Rated Features 3.45Automated Responses See All [Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping...[Read more about Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) **4.0** ([90 reviews](https://www.softwareadvice.com/crm/efficy-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Microsoft PowerPoint +18 more +17 more +16 more [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowl...[Read more about NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) **4.2** ([581 reviews](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/)) Free trial Free version Integrations Integrations Zoom Workplace Microsoft Teams +27 more +26 more +25 more NiCE CXone's Best Rated Features 4.88Performance Management See All NiCE CXone's Worst Rated Features 3.33Call Tagging See All [Kayako](https://www.softwareadvice.com/help-desk/kayako-profile/) Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone ca...[Read more about Kayako](https://www.softwareadvice.com/help-desk/kayako-profile/) **4.0** ([176 reviews](https://www.softwareadvice.com/help-desk/kayako-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Google Drive +64 more +63 more +62 more Kayako's Best Rated Features 4.67Multi-Channel Communication See All Kayako's Worst Rated Features 3.45Reporting/Analytics See All [Agent.ai](https://www.softwareadvice.com/artificial-intelligence/agentai-profile/) Agent.ai is a customer service application deployed across North America, the UK, South Africa, and Australia. The system offers...[Read more about Agent.ai](https://www.softwareadvice.com/artificial-intelligence/agentai-profile/) No reviews yet Free trial Free version Integrations Integrations Slack Zendesk Suite +9 more +8 more +7 more [BOTNATION AI](https://www.softwareadvice.com/crm/botnation-ai-profile/) BOTNATION AI is a cloud-based live chat solution that helps businesses create artificial intelligence (AI)-enabled chatbots to i...[Read more about BOTNATION AI](https://www.softwareadvice.com/crm/botnation-ai-profile/) No reviews yet Free trial Free version Integrations Integrations Salesforce Sales Cloud WordPress +11 more +10 more +9 more ... [6](https://www.softwareadvice.com/customer-support/?page=6)[7](https://www.softwareadvice.com/customer-support/?page=7) 8 [9](https://www.softwareadvice.com/customer-support/?page=9)[10](https://www.softwareadvice.com/customer-support/?page=10)[11](https://www.softwareadvice.com/customer-support/?page=11)