Best Customer Support Software of 2026 - Page 8
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Sparkcentral by Hootsuite is an automated messaging distribution (AMD) platform that improves customer service operations across...Read more about Sparkcentral

Prompt.io is a cloud-based messaging platform designed for businesses of all sizes. It enables users to manage SMS, Facebook Mes...Read more about Prompt.io

Connect with customers instantly across live chat, AI chatbots, SMS, messaging apps, and voice, all from a single workspace. Vel...Read more about Velaro

Freshdesk Omni simplifies tracking agent performance, workload distribution, and task assignment, enabling leaders to optimize a...Read more about Freshdesk Omni

eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer...Read more about eBanqo
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eDesk is an essential tool for ecommerce businesses looking to provide exceptional customer service across all their sales chann...Read more about eDesk
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InfoCision is a customer support software designed to help businesses manage sales pipeline, telemarketing, outbound calling, le...Read more about InfoCision

Zingtree Agent Scripting is a cloud-based call center scripting solution for call centers in all industries. Users can create, d...Read more about Zingtree

Kapture CRM offers software tools and solutions to businesses, helping them bring a level of automation to every operation. The ...Read more about Kapture CX
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Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact...Read more about inconnect
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Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at mi...Read more about TOPdesk
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ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experi...Read more about ServiceNow Customer Service Management
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Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experie...Read more about Sprinklr
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Track time online, generate reliable reports, and streamline invoicing with Tempo Timesheets. Use the mobile app to track time o...Read more about Tempo Timesheets
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Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and r...Read more about Helpshift

Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience ...Read more about Freshcaller

We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocki...Read more about Trengo

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Cen...Read more about Vivantio
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Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing ...Read more about Freshchat
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CXone Mpower is a tool that enables organizations to orchestrate every type of interaction—from voice and digital messaging to c...Read more about CXone Mpower
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At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping...Read more about Efficy CRM

Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone ca...Read more about Kayako
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Agent.ai is a customer service application deployed across North America, the UK, South Africa, and Australia. The system offers...Read more about Agent.ai
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Assembled AI is a support platform designed to automate case resolution and assist agents in crafting responses using generative...Read more about Assembled AI
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BOTNATION AI is a cloud-based live chat solution that helps businesses create artificial intelligence (AI)-enabled chatbots to i...Read more about BOTNATION AI
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