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ManageEngine ServiceDesk Plus Alternatives

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Alternatives
ManageEngine ServiceDesk Plus

Best 15 ManageEngine ServiceDesk Plus Alternatives

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

4.4
(224)

Starting Price: $16.00 per month

Free trial
Free version
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Preview of Top ManageEngine ServiceDesk Plus Alternatives

Main Product
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

4.4
(224)

Ratings Breakdown

  • 4.26Ease of use
  • 4.29Value for money
  • 4.21Customer support
  • 4.38Functionality

Pricing

Starting at $16.00 per month

Get Price
Top Alternative
NetSuite

NetSuite

4.2
(1803)

Ratings Breakdown

  • 3.91Ease of use
  • 3.84Value for money
  • 3.80Customer support
  • 4.18Functionality

Pricing

Available upon request

Get Price
Top Alternative
Zoho CRM

Zoho CRM

4.3
(6955)

Ratings Breakdown

  • 4.15Ease of use
  • 4.29Value for money
  • 4.08Customer support
  • 4.27Functionality

Pricing

Starting at $14.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $39.00 per month

Get Price
Top Alternative
SysAid

SysAid

4.5
(501)

Ratings Breakdown

  • 4.48Ease of use
  • 4.54Value for money
  • 4.50Customer support
  • 4.46Functionality

Pricing

Available upon request

Get Price
Top Alternative
Freshservice

Freshservice

4.5
(635)

Ratings Breakdown

  • 4.54Ease of use
  • 4.42Value for money
  • 4.54Customer support
  • 4.28Functionality

Pricing

Starting at $29.00 per month

Get Price

ManageEngine ServiceDesk Plus Alternatives

NetSuite

NetSuite

4.2
(1803)

Pricing: Available upon request

Free trial
Free version

Features Comparison

97%

Unique Features for NetSuite

  • Accounting Integration
  • Aging Tracking
  • Approval Process Control
See All

3%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Monitoring
  • Real-Time Reporting

Integrations Comparison

94%

Unique Integrations for NetSuite

  • Adobe Commerce
  • BambooHR
  • BigCommerce
See All

6%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Microsoft Outlook
See NetSuite Screenshots
Zoho CRM

Zoho CRM

4.3
(6955)

Starting Price: $14.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zoho CRM

  • Activity Dashboard
  • Appointment Management
  • Business Card/Badge Scanning
See All

3%

Shared Features with ManageEngine ServiceDesk Plus

  • Document Management
  • Real-Time Notifications

Integrations Comparison

93%

Unique Integrations for Zoho CRM

  • 2iNova Practice Management Software
  • ActiveCampaign
  • Avaya Experience Platform
See All

7%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Microsoft 365
  • Microsoft Outlook
  • Zoho Analytics
See All
See Zoho CRM Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

7%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Monitoring
  • Service Reporting
  • Support Ticket Tracking
See All

Integrations Comparison

98%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

3%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
  • ManageEngine ADManager Plus
  • ManageEngine Endpoint Central
See All
See Zendesk Suite Screenshots
SysAid

SysAid

4.5
(501)

Pricing: Available upon request

Free trial
Free version

Features Comparison

90%

Unique Features for SysAid

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
See All

10%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
See All

Integrations Comparison

89%

Unique Integrations for SysAid

  • Asana
  • Docusign
  • Google Calendar
See All

11%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
  • Microsoft 365
  • Microsoft Teams
See All
See SysAid Screenshots
Freshservice

Freshservice

4.5
(635)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Freshservice

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Escalation
See All

10%

Shared Features with ManageEngine ServiceDesk Plus

  • Document Management
  • Incident Reporting
  • Real-Time Chat
See All

Integrations Comparison

96%

Unique Integrations for Freshservice

  • Amazon Redshift
  • BambooHR
  • Box
See All

4%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
  • Microsoft 365
See Freshservice Screenshots
Supportbench

Supportbench

4.9
(116)

Starting Price: $32.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Supportbench

  • Access Controls/Permissions
  • Activity Tracking
  • AI Copilot
See All

7%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Chat
  • Real-Time Notifications
  • Support Ticket Tracking
See All

Integrations Comparison

83%

Unique Integrations for Supportbench

  • Harvest
  • HubSpot CRM
  • LiveChat
See All

17%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
  • Microsoft Teams
See Supportbench Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

5%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Monitoring
  • Real-Time Reporting
  • Support Ticket Tracking

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with ManageEngine ServiceDesk Plus

  • No shared integrations
See Salesforce Service Cloud Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

7%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Monitoring
  • Real-Time Notifications
  • Support Ticket Tracking
See All

Integrations Comparison

97%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

3%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
  • Microsoft Teams
See Freshdesk Screenshots
LiveAgent

LiveAgent

4.7
(1747)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

5%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Monitoring
  • Support Ticket Tracking
  • Ticket Management

Integrations Comparison

99%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

1%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
See LiveAgent Screenshots
Zoho Desk

Zoho Desk

4.5
(2208)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

8%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
See All

Integrations Comparison

92%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

8%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
  • Microsoft Teams
  • Zoho Analytics
See All
See Zoho Desk Screenshots
JIRA Service Management

JIRA Service Management

4.5
(755)

Starting Price: $20.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for JIRA Service Management

  • Access Controls/Permissions
  • Alerts/Escalation
  • Alerts/Notifications
See All

10%

Shared Features with ManageEngine ServiceDesk Plus

  • Document Management
  • Real-Time Chat
  • Real-Time Monitoring
See All

Integrations Comparison

95%

Unique Integrations for JIRA Service Management

  • 8x8 Contact Center
  • Asana
  • BigGantt
See All

5%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
  • Microsoft 365
  • Microsoft Outlook
See JIRA Service Management Screenshots
ServiceNow Customer Service Management

ServiceNow Customer Service Management

4.3
(151)

Pricing: Available upon request

Free trial
Free version

Features Comparison

93%

Unique Features for ServiceNow Customer Service Management

  • Access Controls/Permissions
  • AI Copilot
  • Alerts/Escalation
See All

7%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Notifications
  • Support Ticket Tracking
  • Ticket Management

Integrations Comparison

83%

Unique Integrations for ServiceNow Customer Service Management

  • 3CLogic
  • Bright Pattern
  • Five9
See All

17%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
  • Microsoft Teams
See ServiceNow Customer Service Management Screenshots
Dynamics 365

Dynamics 365

4.4
(5800)

Starting Price: $50.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Dynamics 365

  • Accounts Receivable
  • Asset Lifecycle Management
  • Billing & Invoicing
See All

2%

Shared Features with ManageEngine ServiceDesk Plus

  • Document Management

Integrations Comparison

88%

Unique Integrations for Dynamics 365

  • ADP Workforce Now
  • airSlate SignNow
  • Ameyo
See All

13%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
See Dynamics 365 Screenshots
OTRS

OTRS

4.4
(95)

Pricing: Available upon request

Free trial
Free version

Features Comparison

93%

Unique Features for OTRS

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Escalation
See All

7%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Notifications
  • Support Ticket Tracking
  • Ticket Management

Integrations Comparison

80%

Unique Integrations for OTRS

  • baramundi Management Suite
  • Bugzilla
  • Confluence
See All

20%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
  • Microsoft Teams
See OTRS Screenshots
TeamSupport

TeamSupport

4.5
(847)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for TeamSupport

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

7%

Shared Features with ManageEngine ServiceDesk Plus

  • Real-Time Chat
  • Real-Time Notifications
  • Support Ticket Tracking
See All

Integrations Comparison

87%

Unique Integrations for TeamSupport

  • Beanstalk
  • Customer Thermometer
  • Dropbox Business
See All

13%

Shared Integrations with ManageEngine ServiceDesk Plus

  • Jira
  • Microsoft 365
  • Microsoft Outlook
See All
See TeamSupport Screenshots
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