Best 15 Zendesk Suite Alternatives
- Top Alternatives Preview
- Alternatives
- Popular Comparisons
Preview of Top Zendesk Suite Alternatives
Zendesk Suite
Ratings Breakdown
- 4.33Ease of use
- 4.16Value for money
- 4.26Customer support
- 4.36Functionality
Pricing
Starting at $39.00 per month
SysAid
Ratings Breakdown
- 4.48Ease of use
- 4.54Value for money
- 4.50Customer support
- 4.46Functionality
Pricing
Available upon request
CallTools
Ratings Breakdown
- 4.72Ease of use
- 4.86Value for money
- 4.83Customer support
- 4.82Functionality
Pricing
Starting at $79.99 per month
Freshservice
Ratings Breakdown
- 4.54Ease of use
- 4.42Value for money
- 4.54Customer support
- 4.29Functionality
Pricing
Starting at $29.00 per month
Five9
Ratings Breakdown
- 4.24Ease of use
- 4.02Value for money
- 4.32Customer support
- 4.11Functionality
Pricing
Starting at $119.00 per month
Amazon Connect
Ratings Breakdown
- 4.51Ease of use
- 4.33Value for money
- 4.45Customer support
- 4.39Functionality
Pricing
Available upon request
Zendesk Suite Alternatives
Pricing: Available upon request
Features Comparison
98%
Unique Features for SysAid
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
2%
Shared Features with Zendesk Suite
- Configuration Management
Integrations Comparison
63%
Unique Integrations for SysAid
- Asana
- Docusign
- Google Calendar
37%
Shared Integrations with Zendesk Suite
- Harvest
- Jira
- Okta
Starting Price: $79.99 per month
Features Comparison
95%
Unique Features for CallTools
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
5%
Shared Features with Zendesk Suite
- Predictive Dialer
- Progressive Dialer
Integrations Comparison
59%
Unique Integrations for CallTools
- Avaya Experience Platform
- Balto
- ClickFunnels
41%
Shared Integrations with Zendesk Suite
- 3CLogic
- Adobe Commerce
- HubSpot CRM
Starting Price: $29.00 per month
Features Comparison
100%
Unique Features for Freshservice
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
49%
Unique Integrations for Freshservice
- Amazon Redshift
- BambooHR
- ClickUp
51%
Shared Integrations with Zendesk Suite
- Box
- Dropbox Business
- FreshBooks
Starting Price: $119.00 per month
Features Comparison
97%
Unique Features for Five9
- AI Copilot
- AI/Machine Learning
- Alerts/Escalation
3%
Shared Features with Zendesk Suite
- Manual Dialer
- Predictive Dialer
Integrations Comparison
75%
Unique Integrations for Five9
- Dynamics 365
- Freshdesk
- Microsoft Teams
25%
Shared Integrations with Zendesk Suite
- Nextiva
- Salesforce Sales Cloud
- SugarCRM
Pricing: Available upon request
Features Comparison
95%
Unique Features for Amazon Connect
- API
- Automated Responses
- Automated Routing
5%
Shared Features with Zendesk Suite
- Predictive Dialer
Integrations Comparison
90%
Unique Integrations for Amazon Connect
- Aceyus
- Amazon Aurora
- Amazon DynamoDB
10%
Shared Integrations with Zendesk Suite
- CXone Mpower
- Sprinklr
- Zoho CRM
Starting Price: $25.00 per month
Features Comparison
100%
Unique Features for Salesforce Service Cloud
- Accounting Integration
- Alerts/Notifications
- Autoresponders
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
47%
Unique Integrations for Salesforce Service Cloud
- CRM Analytics
- InGenius
- Natterbox
53%
Shared Integrations with Zendesk Suite
- CXone Mpower
- Elastic Enterprise Search
- Five9
Starting Price: $19.00 per month
Features Comparison
98%
Unique Features for Freshdesk
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
2%
Shared Features with Zendesk Suite
- Tagging
Integrations Comparison
39%
Unique Integrations for Freshdesk
- Campaign Monitor by Marigold
- Constant Contact
- CS-Cart Store Builder
61%
Shared Integrations with Zendesk Suite
- Adobe Commerce
- Aircall
- Ameyo
Starting Price: $15.00 per month
Features Comparison
97%
Unique Features for LiveAgent
- Activity Tracking
- Agent Interface
- Archiving & Retention
3%
Shared Features with Zendesk Suite
- Account Management
- Batch Communications
Integrations Comparison
70%
Unique Integrations for LiveAgent
- Actio
- Asana
- AVOXI
30%
Shared Integrations with Zendesk Suite
- ActiveCampaign
- Adobe Commerce
- Agile CRM
Starting Price: $25.00 per month
Features Comparison
100%
Unique Features for Milvus
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
100%
Unique Integrations for Milvus
0%
Shared Integrations with Zendesk Suite
- No shared integrations
Starting Price: $9.00 per month
Features Comparison
95%
Unique Features for Zoho Desk
- Activity Dashboard
- API
- Assignment Management
5%
Shared Features with Zendesk Suite
- Account Management
- Manual Dialer
- Online Forums
Integrations Comparison
65%
Unique Integrations for Zoho Desk
- Alegra
- APPSeCONNECT
- Asana
35%
Shared Integrations with Zendesk Suite
- Aircall
- BigCommerce
- Capsule
Starting Price: $24.00 per month
Features Comparison
98%
Unique Features for LiveChat
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
2%
Shared Features with Zendesk Suite
- Screen Sharing
Integrations Comparison
58%
Unique Integrations for LiveChat
- 1CRM
- 1Password
- 2way
42%
Shared Integrations with Zendesk Suite
- ActiveCampaign
- Adobe Commerce
- Benchmark Email
Starting Price: $20.00 per month
Features Comparison
98%
Unique Features for JIRA Service Management
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
2%
Shared Features with Zendesk Suite
- Configuration Management
Integrations Comparison
72%
Unique Integrations for JIRA Service Management
- 8x8 Contact Center
- Asana
- BigGantt
28%
Shared Integrations with Zendesk Suite
- Box
- Dropbox Business
- Google Analytics 360
Starting Price: $129.00 per month
Features Comparison
97%
Unique Features for Atera
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
3%
Shared Features with Zendesk Suite
- Configuration Management
- Screen Sharing
Integrations Comparison
85%
Unique Integrations for Atera
- Acronis Cyber Backup
- AnyDesk
- Bitdefender GravityZone
15%
Shared Integrations with Zendesk Suite
- Okta
- TeamViewer
- Zapier
Starting Price: $24.17 per month
Features Comparison
100%
Unique Features for Tidio
- Activity Tracking
- AI/Machine Learning
- Alerts/Escalation
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
44%
Unique Integrations for Tidio
- Brevo
- Campaign Monitor by Marigold
- Ecwid
56%
Shared Integrations with Zendesk Suite
- Adobe Commerce
- Agile CRM
- BigCommerce
Starting Price: $29.00 per month
Features Comparison
100%
Unique Features for HelpDesk
- Activity Dashboard
- Activity Tracking
- AI Copilot
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
36%
Unique Integrations for HelpDesk
- Chatbot
- GitHub
- OpenWidget
64%
Shared Integrations with Zendesk Suite
- HubSpot CRM
- Jira
- LiveChat
Popular Zendesk Suite Comparisons
Still Not Sure?
Our experts can help you compare Zendesk Suite with other top options, so you can find the best fit for your needs.