Best 15 Zendesk Suite Alternatives
- Top Alternatives Preview
- Alternatives
- Popular Comparisons
Preview of Top Zendesk Suite Alternatives
Zendesk Suite
Ratings Breakdown
- 4.33Ease of use
- 4.16Value for money
- 4.26Customer support
- 4.36Functionality
Pricing
Starting at $39.00 per month
Amazon Connect
Ratings Breakdown
- 4.45Ease of use
- 4.33Value for money
- 4.42Customer support
- 4.36Functionality
Pricing
Available upon request
Five9
Ratings Breakdown
- 4.24Ease of use
- 4.02Value for money
- 4.32Customer support
- 4.11Functionality
Pricing
Starting at $119.00 per month
CallTools
Ratings Breakdown
- 4.71Ease of use
- 4.85Value for money
- 4.82Customer support
- 4.81Functionality
Pricing
Available upon request
Salesforce Sales Cloud
Ratings Breakdown
- 3.99Ease of use
- 4.05Value for money
- 4.13Customer support
- 4.38Functionality
Pricing
Starting at $25.00 per month
LiveChat
Ratings Breakdown
- 4.65Ease of use
- 4.50Value for money
- 4.59Customer support
- 4.48Functionality
Pricing
Starting at $25.00 per month
Zendesk Suite Alternatives
Pricing: Available upon request
Features Comparison
95%
Unique Features for Amazon Connect
- API
- Automated Responses
- Automated Routing
5%
Shared Features with Zendesk Suite
- Predictive Dialer
Integrations Comparison
90%
Unique Integrations for Amazon Connect
- Aceyus
- Amazon Aurora
- Amazon DynamoDB
10%
Shared Integrations with Zendesk Suite
- CXone Mpower
- Sprinklr
- Zoho CRM
Starting Price: $119.00 per month
Features Comparison
97%
Unique Features for Five9
- AI Copilot
- AI/Machine Learning
- Alerts/Escalation
3%
Shared Features with Zendesk Suite
- Manual Dialer
- Predictive Dialer
Integrations Comparison
75%
Unique Integrations for Five9
- Dynamics 365
- Freshdesk
- Microsoft Teams
25%
Shared Integrations with Zendesk Suite
- Nextiva
- Salesforce Sales Cloud
- SugarCRM
Pricing: Available upon request
Features Comparison
95%
Unique Features for CallTools
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
5%
Shared Features with Zendesk Suite
- Predictive Dialer
- Progressive Dialer
Integrations Comparison
59%
Unique Integrations for CallTools
- Avaya Experience Platform
- Balto
- ClickFunnels
41%
Shared Integrations with Zendesk Suite
- 3CLogic
- Adobe Commerce
- HubSpot CRM
Starting Price: $25.00 per month
Features Comparison
100%
Unique Features for Salesforce Sales Cloud
- Activity Dashboard
- Activity Tracking
- AI/Machine Learning
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
71%
Unique Integrations for Salesforce Sales Cloud
- Birdeye
- ClearSlide
- Conga Composer
29%
Shared Integrations with Zendesk Suite
- Box
- Dropbox Business
- Five9
Starting Price: $25.00 per month
Features Comparison
98%
Unique Features for LiveChat
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
2%
Shared Features with Zendesk Suite
- Screen Sharing
Integrations Comparison
58%
Unique Integrations for LiveChat
- 1CRM
- 1Password
- 2way
42%
Shared Integrations with Zendesk Suite
- ActiveCampaign
- Adobe Commerce
- Benchmark Email
Starting Price: $15.00 per month
Features Comparison
97%
Unique Features for LiveAgent
- Activity Tracking
- Agent Interface
- Archiving & Retention
3%
Shared Features with Zendesk Suite
- Account Management
- Batch Communications
Integrations Comparison
70%
Unique Integrations for LiveAgent
- Actio
- Asana
- AVOXI
30%
Shared Integrations with Zendesk Suite
- ActiveCampaign
- Adobe Commerce
- Agile CRM
Starting Price: $19.00 per month
Features Comparison
98%
Unique Features for Freshdesk
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
2%
Shared Features with Zendesk Suite
- Tagging
Integrations Comparison
0%
Unique Integrations for Freshdesk
- No unique integrations
0%
Shared Integrations with Zendesk Suite
- No shared integrations
Starting Price: $25.00 per month
Features Comparison
100%
Unique Features for Milvus
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
100%
Unique Integrations for Milvus
0%
Shared Integrations with Zendesk Suite
- No shared integrations
Starting Price: $24.17 per month
Features Comparison
100%
Unique Features for Tidio
- Activity Tracking
- AI/Machine Learning
- Alerts/Escalation
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
44%
Unique Integrations for Tidio
- Brevo
- Campaign Monitor by Marigold
- Ecwid
56%
Shared Integrations with Zendesk Suite
- Adobe Commerce
- Agile CRM
- BigCommerce
Starting Price: $29.00 per month
Features Comparison
100%
Unique Features for HelpDesk
- Activity Dashboard
- Activity Tracking
- AI Copilot
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
36%
Unique Integrations for HelpDesk
- Chatbot
- GitHub
- OpenWidget
64%
Shared Integrations with Zendesk Suite
- HubSpot CRM
- Jira
- LiveChat
Starting Price: $50.00 per month
Features Comparison
100%
Unique Features for Dynamics 365
- Accounts Receivable
- Asset Lifecycle Management
- Billing & Invoicing
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
71%
Unique Integrations for Dynamics 365
- ADP Workforce Now
- airSlate SignNow
- AskNicely
29%
Shared Integrations with Zendesk Suite
- Ameyo
- Five9
- Gainsight CS
Starting Price: ₹480.00 per month
Features Comparison
98%
Unique Features for Zoho Assist
- Access Controls/Permissions
- Active Directory Integration
- Alerts/Notifications
2%
Shared Features with Zendesk Suite
- Screen Sharing
Integrations Comparison
0%
Unique Integrations for Zoho Assist
- No unique integrations
0%
Shared Integrations with Zendesk Suite
- No shared integrations
Starting Price: $39.00 per month
Features Comparison
98%
Unique Features for Intercom
- Access Controls/Permissions
- Activity Dashboard
- Automated Responses
2%
Shared Features with Zendesk Suite
- Batch Communications
Integrations Comparison
71%
Unique Integrations for Intercom
- 24sessions
- Affogata
- Archbee
29%
Shared Integrations with Zendesk Suite
- Aircall
- Calendly
- Geckoboard
Starting Price: $9.00 per month
Features Comparison
95%
Unique Features for Zoho Desk
- Activity Dashboard
- API
- Assignment Management
5%
Shared Features with Zendesk Suite
- Account Management
- Manual Dialer
- Online Forums
Integrations Comparison
65%
Unique Integrations for Zoho Desk
- Alegra
- APPSeCONNECT
- Asana
35%
Shared Integrations with Zendesk Suite
- Aircall
- BigCommerce
- Capsule
Starting Price: $25.00 per month
Features Comparison
100%
Unique Features for Salesforce Service Cloud
- Alerts/Notifications
- Autoresponders
- Calendar Management
0%
Shared Features with Zendesk Suite
- No shared features
Integrations Comparison
0%
Unique Integrations for Salesforce Service Cloud
- No unique integrations
0%
Shared Integrations with Zendesk Suite
- No shared integrations
Popular Zendesk Suite Comparisons
Still Not Sure?
Our experts can help you compare Zendesk Suite with other top options, so you can find the best fit for your needs.