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OverviewReviews
Alternatives
Capacity

Best 15 Capacity Alternatives

Capacity

Capacity

4.5
(14)

Starting Price: $25,000.00 per year

Free trial
Free version
On this page
  • Top Alternatives Preview
  • Alternatives

Preview of Top Capacity Alternatives

Main Product
Capacity

Capacity

4.5
(14)

Ratings Breakdown

  • 4.29Ease of use
  • 4.22Value for money
  • 4.58Customer support
  • 4.07Functionality

Pricing

Starting at $25000.00 per year

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
SysAid

SysAid

4.5
(501)

Ratings Breakdown

  • 4.48Ease of use
  • 4.54Value for money
  • 4.50Customer support
  • 4.46Functionality

Pricing

Available upon request

Get Price
Top Alternative
Freshservice

Freshservice

4.5
(631)

Ratings Breakdown

  • 4.54Ease of use
  • 4.41Value for money
  • 4.54Customer support
  • 4.28Functionality

Pricing

Starting at $29.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
LiveAgent

LiveAgent

4.7
(1746)

Ratings Breakdown

  • 4.57Ease of use
  • 4.65Value for money
  • 4.70Customer support
  • 4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Capacity Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

0%

Shared Features with Capacity

  • No shared features

Integrations Comparison

98%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

2%

Shared Integrations with Capacity

  • Box
  • Jira
  • Microsoft Outlook
See All
See Zendesk Suite Screenshots
SysAid

SysAid

4.5
(501)

Pricing: Available upon request

Free trial
Free version

Features Comparison

98%

Unique Features for SysAid

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
See All

2%

Shared Features with Capacity

  • Task Management

Integrations Comparison

89%

Unique Integrations for SysAid

  • Asana
  • Docusign
  • Google Chat
See All

11%

Shared Integrations with Capacity

  • Google Calendar
  • Jira
  • Microsoft 365
See All
See SysAid Screenshots
Freshservice

Freshservice

4.5
(631)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Freshservice

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Escalation
See All

3%

Shared Features with Capacity

  • Remote Access/Control
  • Task Management

Integrations Comparison

90%

Unique Integrations for Freshservice

  • Amazon Redshift
  • BambooHR
  • ClickUp
See All

10%

Shared Integrations with Capacity

  • Box
  • Google Calendar
  • Jira
See All
See Freshservice Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

0%

Shared Features with Capacity

  • No shared features

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with Capacity

  • No shared integrations
See Salesforce Service Cloud Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

2%

Shared Features with Capacity

  • Task Management

Integrations Comparison

96%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

4%

Shared Integrations with Capacity

  • Gmail
  • Google Calendar
  • Jira
See All
See LiveAgent Screenshots
Bitrix24

Bitrix24

4.2
(979)

Starting Price: 61.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Bitrix24

  • API
  • Approval Process Control
  • Approval Workflow
See All

0%

Shared Features with Capacity

  • No shared features

Integrations Comparison

86%

Unique Integrations for Bitrix24

  • 3CX
  • Albato
  • Alegra
See All

14%

Shared Integrations with Capacity

  • Box
  • Gmail
  • Google Calendar
See All
See Bitrix24 Screenshots
Hiver

Hiver

4.7
(145)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Hiver

  • Access Controls/Permissions
  • AI Copilot
  • Alerts/Escalation
See All

3%

Shared Features with Capacity

  • Remote Access/Control
  • Task Management

Integrations Comparison

88%

Unique Integrations for Hiver

  • Aircall
  • Asana
  • Okta
See All

13%

Shared Integrations with Capacity

  • Jira
See Hiver Screenshots
TeamSupport

TeamSupport

4.5
(847)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for TeamSupport

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

2%

Shared Features with Capacity

  • Task Management

Integrations Comparison

79%

Unique Integrations for TeamSupport

  • Beanstalk
  • Customer Thermometer
  • Dropbox Business
See All

21%

Shared Integrations with Capacity

  • Gmail
  • Google Calendar
  • Google Maps
See All
See TeamSupport Screenshots
Vivantio

Vivantio

4.3
(178)

Starting Price: $59.00 per month

Free trial
Free version

Features Comparison

94%

Unique Features for Vivantio

  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Tracking
See All

6%

Shared Features with Capacity

  • Remote Access/Control
  • Task Management

Integrations Comparison

76%

Unique Integrations for Vivantio

  • Datadog
  • Lansweeper
  • Loggly
See All

24%

Shared Integrations with Capacity

  • Gmail
  • Jira
  • Microsoft 365
See All
See Vivantio Screenshots
Issuetrak

Issuetrak

4.6
(204)

Starting Price: $27.00 per month

Free trial
Free version

Features Comparison

96%

Unique Features for Issuetrak

  • Access Controls/Permissions
  • Alerts/Escalation
  • Alerts/Notifications
See All

4%

Shared Features with Capacity

  • Remote Access/Control
  • Task Management

Integrations Comparison

78%

Unique Integrations for Issuetrak

  • Google Analytics 360
  • Microsoft Azure
  • Microsoft Entra ID
See All

22%

Shared Integrations with Capacity

  • Gmail
  • Microsoft 365
See Issuetrak Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

3%

Shared Features with Capacity

  • Remote Access/Control
  • Task Management

Integrations Comparison

91%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

9%

Shared Integrations with Capacity

  • Box
  • Gmail
  • Google Calendar
See All
See Freshdesk Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

0%

Shared Features with Capacity

  • No shared features

Integrations Comparison

96%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

4%

Shared Integrations with Capacity

  • Breeze
  • Jira
  • Twilio
See Zoho Desk Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Tidio

  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Escalation
See All

0%

Shared Features with Capacity

  • No shared features

Integrations Comparison

98%

Unique Integrations for Tidio

  • Adobe Commerce
  • Agile CRM
  • BigCommerce
See All

2%

Shared Integrations with Capacity

  • Zendesk Suite
See Tidio Screenshots
HubSpot Service Hub

HubSpot Service Hub

4.4
(186)

Starting Price: $20.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for HubSpot Service Hub

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
See All

2%

Shared Features with Capacity

  • Task Management

Integrations Comparison

98%

Unique Integrations for HubSpot Service Hub

  • 360NRS
  • Accelo
  • Actionstep
See All

2%

Shared Integrations with Capacity

  • Gmail
  • Google Calendar
See HubSpot Service Hub Screenshots
C2-ITSM

C2-ITSM

4.3
(14)

Starting Price: $44.00 per month

Free trial
Free version

Features Comparison

94%

Unique Features for C2-ITSM

  • Alerts/Escalation
  • Document Storage
  • Email Management
See All

6%

Shared Features with Capacity

  • Task Management

Integrations Comparison

100%

Unique Integrations for C2-ITSM

  • Microsoft Azure
  • QuickBooks Online Advanced
  • Zapier

0%

Shared Integrations with Capacity

  • No shared integrations
See C2-ITSM Screenshots
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