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Best Customer Satisfaction Software of 2026 - Page 10

Updated January 27, 2025 at 9:52 AM

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Showing 226 - 250 of 282 products

Freshdesk is a cloud-based customer service solution that helps businesses provide effortless service across every customer touc...Read more about Freshdesk

Free trial
Free version
Integrations
Google Drive
Google Drive
+74 more

Freshdesk's Best Rated Features

4.93Inbox Management

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Freshdesk's Worst Rated Features

3.74Social Media Integration

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Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create cus...Read more about Feedbackly

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+7 more

123FormBuilder is an advanced, cloud-based form builder that enables businesses of all sizes to create various online forms, inc...Read more about 123FormBuilder

Free trial
Free version
Integrations
PayPal
PayPal
+7 more

123FormBuilder's Best Rated Features

4.75Customizable Questions

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123FormBuilder's Worst Rated Features

3.92Process/Workflow Automation

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TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction, sentiment...Read more about TeamSupport

Free trial
Free version
Integrations
Slack
Slack
+38 more

TeamSupport's Best Rated Features

4.90Support Ticket Tracking

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TeamSupport's Worst Rated Features

4.0Call Center Management

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Avaya UCaaS (formerly Avaya Aura Contact Center) is a cloud-based and on-premise call center solution that caters to all busines...Read more about Avaya UCaaS

Free trial
Free version

Avaya UCaaS's Best Rated Features

4.89Voice Mail

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Avaya UCaaS's Worst Rated Features

3.64Real-Time Chat

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Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-dr...Read more about Keatext

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+3 more

Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experie...Read more about Sprinklr

Free trial
Free version
Integrations
Slack
Slack
+42 more

Sprinklr's Best Rated Features

4.78Social Media Integration

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Sprinklr's Worst Rated Features

3.67Contact Management

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UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clea...Read more about UserVoice

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+8 more

The Centercode Platform transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses inte...Read more about Centercode

Free trial
Free version

Centercode's Best Rated Features

3.90Self Service Portal

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Centercode's Worst Rated Features

3.47Reporting/Analytics

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SignPost is a CRM and marketing automation solution that helps small businesses by providing customer feedback, referrals, revie...Read more about Signpost

Free trial
Free version

Verified Reviews is a web-based reviews management solution designed to help businesses of all sizes in the retail industry coll...Read more about Verified Reviews

Free trial
Free version

Verified Reviews's Best Rated Features

3.50Negative Feedback Management

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Verified Reviews's Worst Rated Features

2.88Review Request

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Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 20...Read more about Trustpilot

Free trial
Free version
Integrations
PayPal
PayPal
+31 more

Trustpilot's Best Rated Features

4.52Real-Time Analytics

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Trustpilot's Worst Rated Features

3.88Customizable Reports

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Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Cen...Read more about Vivantio

Free trial
Free version
Integrations
Slack
Slack
+16 more

Vivantio's Best Rated Features

4.83Incident Management

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Vivantio's Worst Rated Features

4.71Ticket Management

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Totango is a cloud-based customer success and retention platform. It enables an enterprise to accelerate customer success, adopt...Read more about Totango

Free trial
Free version
Integrations
Google Docs
Google Docs
+11 more

Totango's Best Rated Features

3.14Customer Engagement

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Totango's Worst Rated Features

2.78Customer Segmentation

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Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, intera...Read more about Genesys Cloud CX

Free trial
Free version
Integrations
Google Workspace
Google Workspace
+15 more

Genesys Cloud CX's Best Rated Features

4.89Queue Management

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Genesys Cloud CX's Worst Rated Features

3.15Alerts/Escalation

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At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping...Read more about Efficy CRM

Free trial
Free version
Integrations
Google Docs
Google Docs
+18 more

CXone Mpower is a tool that enables organizations to orchestrate every type of interaction—from voice and digital messaging to c...Read more about CXone Mpower

Free trial
Free version
Integrations
Zoom Workplace
Zoom Workplace
+28 more

CXone Mpower's Best Rated Features

4.88Performance Management

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CXone Mpower's Worst Rated Features

3.33Call Tagging

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Podium's lead conversion platform helps businesses manage converstions using artificial intelligence (AI) technology. It assists...Read more about Podium

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+99 more

Podium's Best Rated Features

4.50Offline Form

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Podium's Worst Rated Features

2.83Data Import/Export

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Today’s professional service firms suffer churn, revenue loss, and a lack of differentiation due to an absence of robust client ...Read more about ClearlyRated

No reviews yet

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+6 more

CSAT.AI provides a ‘fix it before you end it’ real-time solution to prevent bad customer service. This patent pending plugin was...Read more about CSAT.AI

No reviews yet

Free trial
Free version

EngagePackage is a customer engagement software that helps businesses manage customer profiles, surveys, loyalty programs, marke...Read more about EngagePackage

No reviews yet

Free trial
Free version
Integrations
Zapier
Zapier
+0 more

etrack1 is designed for customer centers with dedicated managers and employees seeking effective solutions for shared Outlook fo...Read more about etrack1

No reviews yet

Free trial
Free version

Featurebase is a cloud-based customer satisfaction solution that helps small businesses manage user feedback and product changel...Read more about Featurebase

No reviews yet

Free trial
Free version
Integrations
Slack
Slack
+11 more

SurveyStance is designed to capture customer and employee feedback without any of the friction. This is done by allowing feedbac...Read more about Feedback Survey Kiosk

No reviews yet

Free trial
Free version

Customer support managers can gather user input from your product using the Customer Feedback Management Application, FeedbackUp...Read more about FeedbackUp

No reviews yet

Free trial
Free version
Integrations
Trello
Trello
+4 more
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