Best Customer Satisfaction Software of 2026 - Page 9
Updated January 27, 2025 at 9:52 AM
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Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all their mode...Read more about Simplify360

BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such as ACD, IV...Read more about BeInContact

Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product e...Read more about Medallia Experience Cloud

Understand, Ask, Engage, and Guide Your Users, All In One Place. Screeb brings everything you need to elevate the product exper...Read more about Screeb
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MindTouch offers enterprise-grade, AI-powered knowledge management solutions for mid-size organizations and large global enterpr...Read more about MindTouch

We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers can now conn...Read more about Clickatell

Surveypal is an AI-powered customer service analytics solution for companies using Zendesk Support. It analyzes Zendesk tickets ...Read more about Surveypal

Engage365 is customer loyalty and reward platform powered by Microsoft Dynamics CRM. It uses Microsoft technology to allow small...Read more about Engage 365

ManageEngine SupportCenter Plus is a cloud-based customer relationship management solution designed to help organizations of all...Read more about ManageEngine SupportCenter Plus

Debmedia is customer satisfaction software that helps organizations integrate service channels to optimize the client journey an...Read more about numia

Confirmit is a market research platform that gathers essential business data regarding customers, markets and employees and help...Read more about Confirmit

Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this ex...Read more about Wonderflow

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT opera...Read more about Freshservice
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Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Customer Relati...Read more about Kiamo

Feefo is the world’s largest verified-customer reviews platform. It helps empower businesses worldwide to collect genuine, verif...Read more about Feefo

The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospital...Read more about Intouch Insight CX Platform

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Sc...Read more about SmartKarrot
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pulseM is a reputation management software designed to help businesses handle and analyze customer service interactions. The pla...Read more about pulseM
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GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them...Read more about GatherUp
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Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account hold...Read more about Canny
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Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets ...Read more about Pipedrive
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Yotpo is a cloud-based content marketing platform for e-commerce businesses that enables users to collect user-generated content...Read more about Yotpo
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Gainsight Customer Success (CS) is the growth engine for modern post-sale teams. Built for CROs, CS leaders, and operations pros...Read more about Gainsight CS
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CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Pr...Read more about CheckMarket

involve.me is a lead funnel builder designed to help businesses turn website visitors into qualified leads through engaging and ...Read more about Involve.me
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