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Best Home Health Care Software of 2026

Updated February 18, 2026 at 8:42 AM

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Written by Lisa Morris

Associate Principal Analyst

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Edited by Caroline Rousseau

Senior Editor

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Reviewed by Isaac Routh

Advisor Manager

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On this page
  • All Software
  • Software Advice FrontRunners
  • Popular Comparisons
  • Buyer's Guide
  • Frequently Asked Questions

Home health software is a type of medical software designed to help medical providers who visit patients in their homes manage their workload, from administrative tasks such as scheduling and insurance verification to medical tasks like keeping secure patient records and managing medications. To help you navigate through more than 100 home health software available on our website, I worked with our advisors to curate a list of recommended productsi and a list of the home health software FrontRunners based on user reviews. For further information, read my home health software buyer's guide.

Home Health Care Software

(134 products)

Sort by

Recommendations: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals.

Reviews: Sorts listings by the number of user reviews we have published, greatest to least.

Average Rating: Sorts listings by overall star rating based on user reviews, highest to lowest.

Alphabetically (A-Z): Sorts listings by product name from A to Z.
InMyTeam
InMyTeam
FrontRunner 2026

NMYTEAM is an all-in-one cloud-based software platform built specifically for home care and home health agencies. It combines sc...Read more about InMyTeam

61

recommendations

Free trial
Free version
Integrations
QuickBooks Enterprise
QuickBooks Enterprise
+10 more

InMyTeam's Best Rated Features

4.75HIPAA Compliant

See All

InMyTeam's Worst Rated Features

4.22Visit Verification

See All

Alora Home Health is an all-in-one software solution that streamlines the management of home health care agencies. This comprehe...Read more about Alora Home Health

59

recommendations

Free trial
Free version
Integrations
Google Maps
Google Maps
+0 more

Alora Home Health's Best Rated Features

5.0Claims Management

See All

Alora Home Health's Worst Rated Features

4.0Client Management

See All

Netsmart myUnity Home Health and Hospice EHR (formerly DeVero) is a cloud-based, clinical point-of-care system that is intuitive...Read more about myUnity Home Care & Hospice

42

recommendations

Free trial
Free version
Integrations
eFax
eFax
+0 more
AxisCare
AxisCare
FrontRunner 2026

AxisCare is an enterprise-level web-based home care scheduling and management platform designed for Personal Care home care agen...Read more about AxisCare

40

recommendations

Free trial
Free version
Integrations
QuickBooks Online
QuickBooks Online
+16 more

AxisCare's Best Rated Features

5.0Real-Time Notifications

See All

AxisCare's Worst Rated Features

3.57Payroll Management

See All

Careficient is a leading provider of EMR solutions dedicated to empowering healthcare agencies with innovative and intuitive sof...Read more about Careficient

31

recommendations

Free trial
Free version
Integrations
FrameworkLTC
FrameworkLTC
+0 more

Careficient's Best Rated Features

4.92HIPAA Compliant

See All

Careficient's Worst Rated Features

4.57File Sharing

See All

1
234567

Software Advice FrontRunners 2026

Therap
Therap
4.68

(77)

Average Score:
91/100
GEOH
GEOH
4.92

(134)

Average Score:
89/100
AxisCare
AxisCare
4.64

(710)

Average Score:
86/100
CareSmartz360
CareSmartz360
4.78

(181)

Average Score:
85/100
ShiftCare
ShiftCare
4.61

(144)

Average Score:
82/100
eRSP
eRSP
4.24

(99)

Average Score:
82/100
AlayaCare
AlayaCare
4.09

(188)

Average Score:
82/100
Carecenta
Carecenta
4.52

(64)

Average Score:
80/100
WellSky Personal Care
WellSky Personal Care
4.42

(271)

Average Score:
79/100
InMyTeam
InMyTeam
4.56

(84)

Average Score:
79/100
How We Selected This Software List
5,649Verified Reviews
55+Software Advisors on staff
Recent & Relevantreviews selection
Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers.
Get a software list tailored to your industry and business needs in 15 minutes

Best for Quick Adoption/Easy Adoption

Therap
Average Score:
91/100
Product screenshot
Pros:
caregiver and staff communication
customizable modules and features
Cons:
too many steps for tasks
difficulties with medical documentation
Pricing:
Pricing available upon request
Why we chose this:

According to our user reviews, Therap is the highest rated for its ease of adoption out of the most popular tools.

Who should use this:

Therap is best for organizations seeking quick adoption, particularly those needing to centralize client information and streamline onboarding. Our reviewers say setup is straightforward and the system is easy to navigate, making it simple for teams to access and share records efficiently.

  • Reviewers Perspective

    "Users value therap’s billing and scheduling features alongside effective caregiver management tools, making it easier to coordinate services and track client interactions efficiently."

    VA

    Vicky Armani

    Account Manager

    Used for 2+ years

    We analyzed 54 verified user reviews for Therap to find out what actual users really think.

    Ease of Use
    Staff access features and information quickly with Therap’s intuitive interface. The design supports efficient workflows and reduces confusion during daily operations.

    Training and Learning Curve
    Organizations leverage videos, a training academy, and in-person sessions to onboard new staff and expand knowledge. Support features and frequent trainings help teams adapt to new modules.

    Customer Support
    Teams coordinate services and manage complex client needs with support from Therap’s responsive service team. Assistance during onboarding and ongoing use helps maintain smooth operations.

  • Screenshots
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Best for Usability

GEOH
Average Score:
89/100
Product screenshot
Pros:
positive overall experience
responsive and knowledgeable customer support
Cons:
billing and invoice challenges
difficulty learning system features
Pricing:
Starting at $13.00 per month
Why we chose this:

In our analysis of Home Health Care products with the most market demand, GEOH is the highest rated for its usability out of the most popular tools.

Who should use this:

GEOH is best for teams prioritizing usability, especially those looking for a straightforward way to manage scheduling and billing. Our reviewers point out that the app is easy to navigate, supports mobile access, and reduces administrative workload with clear workflows and responsive support.

  • Reviewers Perspective

    "Geoh is here, where if I need them, Geoh is very educational and helpful with billing also with back billing as well as keeping me up to date with all thinks."

    MF

    Maria Fifer

    CEO Founder

    Used for 1-2 years

    We analyzed 114 verified user reviews for GEOH to find out what actual users really think.

    Customer Support
    Supervisors depend on GEOH’s support team for clear communication and thorough onboarding help. Frequent follow-ups and educational resources, like webinars, keep teams informed and confident in daily operations.

    Ease of Use
    Administrators monitor staff and manage tasks efficiently using GEOH’s app. The straightforward layout and accessible instructions support onboarding and ongoing use, even for those without advanced technical skills.

    Billing
    Finance teams use GEOH to streamline billing, reduce errors, and manage claims with detailed reports. Proactive communication and knowledgeable support help agencies stay updated on requirements and save administrative time.

  • Key Features
    GEOH's score
    Category average

    Client Management

    4.86

    4.47 category average

    Home Health Care Management

    4.55

    4.45 category average

    Scheduling

    4.93

    4.44 category average

  • Screenshots
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Best for Mobile app

AxisCare
Average Score:
86/100
Product screenshot
Pros:
robust scheduling and calendar management
organization and business process automation
Cons:
system glitches and bugs
training and onboarding quality
Pricing:
Starting at $200.00 per month
Why we chose this:

In our analysis of Home Health Care products with the most market demand, AxisCare is the most requested by users for mobile app out of the most popular tools.

Who should use this:

AxisCare is best for agencies seeking robust mobile app functionality for caregiver and client management. Our reviewers say the mobile app enables real-time updates, efficient scheduling, and easy communication, which streamlines daily operations for both office staff and caregivers.

  • Reviewers Perspective

    "We like how we can hold lots of information on clients, caregivers and applicants. How you can jump from client to caregivers."

    CM

    Cressida Molyneux

    Office Manager

    Used for 1-2 years

    We analyzed 503 verified user reviews for AxisCare to find out what actual users really think.

    Ease of Use
    Office managers access information and features quickly with AxisCare’s flexible, customizable interface. The design supports a range of technical skills, streamlining workflows and reducing time on routine tasks.

    Customer Support
    Leaders rely on AxisCare’s support for onboarding, training, and troubleshooting. Extended availability and a commitment to user feedback help agencies adapt and improve their use of the platform.

    Caregiver and Client Management
    Administrators organize caregiver and client profiles, match assignments, and track certifications. Built-in messaging and mobile app features support coordination and documentation for both office and field staff.

  • Key Features
    AxisCare's score
    Category average

    Client Management

    4.59

    4.47 category average

    Home Health Care Management

    4.43

    4.45 category average

    Scheduling

    4.80

    4.44 category average

  • Screenshots
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Best for Customer Satisfaction

CareSmartz360
Average Score:
85/100
Product screenshot
Pros:
all-in-one homecare management
training resources and onboarding support
Cons:
integration limitations and failures
frequent glitches and bugs
Pricing:
Starting at $10.00 per month
Why we chose this:

According to our user reviews, CareSmartz360 is the highest rated for customer satisfaction out of the most popular tools.

Who should use this:

CareSmartz360 is best for organizations focused on customer satisfaction, particularly those valuing responsive support and comprehensive training. Our reviewers say the support team is attentive and onboarding is smooth, helping users quickly resolve issues and maximize platform benefits.

  • Reviewers Perspective

    "The mobile app is great for caregivers in the field, and the real-time updates improve communication. Plus, their customer support is outstanding; always helpful and responsive when we need assistance."

    UA

    Ubah Ahmed

    Administrator

    Used for 6-12 months

    We analyzed 152 verified user reviews for CareSmartz360 to find out what actual users really think.

    Training and Learning Curve
    Agencies use webinars, tutorials, and personalized support to onboard staff and adapt to updates. The manageable learning curve and ongoing improvements help teams stay current and effective.

    Clocking and Scheduling
    Caregivers manage shifts and tasks using the mobile app, with features for time tracking, electronic timesheets, and schedule visibility. These tools streamline homecare operations and support compliance.

    Caregiver and Client Management
    Managers coordinate caregivers and clients with real-time updates, compliance tracking, and onboarding tools. The platform supports matching, communication, and organization for responsive agency management.

  • Key Features
    CareSmartz360's score
    Category average

    Client Management

    4.65

    4.47 category average

    Home Health Care Management

    4.83

    4.45 category average

    Scheduling

    4.61

    4.44 category average

  • Screenshots
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Best for Quick Implementation

ShiftCare
Average Score:
82/100
Product screenshot
Pros:
user-friendly interface
efficient scheduling and rostering
Cons:
high cost per user
frequent software bugs and glitches
Pricing:
Starting at $8.00 per month
Why we chose this:

In our analysis of Home Health Care products with the most market demand, ShiftCare is the most requested by users for quick implementation out of the most popular tools.

Who should use this:

ShiftCare is best for businesses needing quick implementation, especially those managing remote or distributed staff. Our reviewers say onboarding is supported by accessible resources and live support, enabling teams to adapt rapidly and efficiently manage scheduling and communication.

  • Reviewers Perspective

    "Very efficient customer chat support, easy to understand features, quick way to see uploaded documents (no need to download a file to view), reminder feature, etc."

    LA

    Loris Acosta

    Office Administrator

    Used for 1-2 years

    We analyzed 130 verified user reviews for ShiftCare to find out what actual users really think.

    Ease of Use
    Managers set up, train, and onboard staff with ShiftCare’s clear layout and accessible resources. The platform consolidates essential functions, reducing complexity for daily business tasks.

    Customer Support
    Agencies reach support easily for onboarding and troubleshooting. Regular check-ins and a semi-public roadmap keep users informed and help address evolving needs.

    Shift Scheduling
    Coordinators manage staff assignments and rosters with customizable shift details and repeat scheduling. Accurate clock-in/out tracking supports attendance monitoring and coverage.

  • Key Features
    ShiftCare's score
    Category average

    Client Management

    4.41

    4.47 category average

    Home Health Care Management

    3.20

    4.45 category average

    Scheduling

    4.69

    4.44 category average

  • Screenshots
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Best for User Interface

eRSP
Average Score:
82/100
Product screenshot
Pros:
user-friendly interface and navigation
comprehensive scheduling features
Cons:
system outages and downtime
app bugs and instability
Pricing:
Starting at $200.00 per month
Why we chose this:

According to our user reviews, eRSP is the highest rated for its user interface out of the most popular tools.

Who should use this:

eRSP is best for users who value a strong user interface that simplifies scheduling and record management. Our reviewers point out that the intuitive design makes it easy for both office staff and caregivers to navigate the system, improving workflow and reducing training time.

  • Reviewers Perspective

    "I enjoy being able to merge into managing record keeping of hours worked, duties performed, communications notes and look at my schedule and client information, to name a few pros."

    DC

    Dianne Cray

    In-Home Caregiver

    Used for 2+ years

    We analyzed 81 verified user reviews for eRSP to find out what actual users really think.

    Ease of Use
    Teams complete daily management tasks efficiently with eRSP’s user-friendly design. The platform streamlines workflows and provides videos and articles for troubleshooting, supporting both new and experienced users.

    Caregiver Management
    Supervisors add and update caregiver profiles, manage scheduling, and generate reports with minimal effort. Mobile access and reporting tools support communication and compliance for diverse teams.

    Client and Caregiver Scheduling
    Coordinators organize shifts, track hours, and manage records in one platform. Real-time updates and intuitive schedule views help staff coordinate open shifts and maintain efficient home care operations.

  • Key Features
    eRSP's score
    Category average

    Client Management

    4.36

    4.47 category average

    Scheduling

    4.51

    4.44 category average

  • Screenshots
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Best for Customization

AlayaCare
Average Score:
82/100
Product screenshot
Pros:
user-friendly interface and navigation
continuous platform improvements
Cons:
frequent bugs and glitches
challenging and unreliable reporting features
Pricing:
Starting at $1,000.00 per month
Why we chose this:

AlayaCare is the most requested by users for customization out of the most popular tools.

Who should use this:

AlayaCare is best for organizations that require extensive customization to fit unique workflows. Our reviewers say the platform offers a wide range of configurable options, allowing users to tailor forms and processes to their needs while benefiting from ongoing improvements.

  • Reviewers Perspective

    "What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and work collaboratively to find a solution, which really helps minimize disruptions."

    KB

    Kelli Bolen

    Manager of Community Support Services

    Used for 2+ years

    We analyzed 133 verified user reviews for AlayaCare to find out what actual users really think.

    Improvement and Development
    Organizations collaborate with AlayaCare on customizations and benefit from regular updates. These improvements support workflow efficiency and operational growth, though some users seek more refinement of existing tools.

    Navigation
    Staff move between tasks efficiently with AlayaCare’s logical tab placement and dashboards. The layout supports quick access to functions, helping both new and experienced users manage responsibilities.

    Customer Support
    Managers resolve issues quickly with help from AlayaCare’s responsive support teams. Proactive communication and willingness to adapt the platform help minimize disruptions and align with healthcare needs.

  • Key Features
    AlayaCare's score
    Category average

    Client Management

    4.50

    4.47 category average

    Home Health Care Management

    3.69

    4.45 category average

    Scheduling

    4.25

    4.44 category average

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Most Used By Health, Wellness and Fitness

Carecenta
Average Score:
80/100
Product screenshot
Pros:
user-friendly interface
positive impact on business growth
Cons:
software freezing and slow performance
billing and claims issues
Pricing:
Starting at $99.00 per month
Why we chose this:

According to our user reviews, Carecenta is the most requested by users in health, wellness and fitness out of the most popular tools.

Who should use this:

Carecenta is most used by health, wellness, and fitness organizations seeking integrated scheduling, billing, and payroll. Our reviewers say the all-in-one platform is user-friendly and streamlines compliance, scheduling, and payroll tasks, making daily operations more efficient.

  • Reviewers Perspective

    "Carecenta offers a user-friendly, all-in-one solution that makes it much easier to handle scheduling, billing, documentation, and communication—everything needed to keep things running smoothly in a care-focused business."

    TA

    Tonja Arrington

    ceo

    Used for 6-12 months

    We analyzed 52 verified user reviews for Carecenta to find out what actual users really think.

    Scheduling and Payroll
    Teams use Carecenta to simplify scheduling, payroll, and billing, reducing time spent on appointment management and compliance. Cloud-based access and automated features help keep schedules accurate and support regulatory requirements.

    Ease of Use
    Staff navigate Carecenta’s interface quickly, locating tabs and entering data with minimal training. The straightforward design supports efficient workflows and reduces administrative overhead for a range of users.

    Navigation
    Managers access client and employee details using map-based caregiver search and real-time data. The user-friendly dashboard allows efficient tracking of locations and availability, even for less tech-savvy staff.

  • Key Features
    Carecenta's score
    Category average

    Client Management

    4.75

    4.47 category average

    Home Health Care Management

    4.57

    4.45 category average

    Scheduling

    4.70

    4.44 category average

  • Screenshots
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Most Used By Hospital & Health Care

WellSky Personal Care
Average Score:
79/100
Product screenshot
Pros:
ease of use and navigation
scheduling and shift management
Cons:
frequent bugs and system glitches
system outages and downtime
Pricing:
Pricing available upon request
Why we chose this:

In our analysis of Home Health Care products with the most market demand, WellSky Personal Care is the most requested by users in hospital & health care out of the most popular tools.

Who should use this:

WellSky Personal Care is most used by hospital and health care organizations that need comprehensive management of scheduling, billing, and client-caregiver coordination. Our reviewers say the platform is intuitive and helps streamline workflows, saving time and improving efficiency.

  • Reviewers Perspective

    "It’s hard to tell at first if the caregivers on the app travels to your location but after an update it looks like that info is more accessible."

    KB

    Khilah Boone

    Pharmacy tech

    Used for 6-12 months

    We analyzed 196 verified user reviews for WellSky Personal Care to find out what actual users really think.

    Caregiver and Client Management
    Agencies use WellSky Personal Care to manage scheduling, communication, and documentation in one place. Tools like CareFinder and real-time updates simplify matching, credential tracking, and accountability.

    Customer Support
    Implementation teams benefit from responsive support and helpful tutorials. Multiple support channels and openness to feedback help agencies resolve issues and adapt to updates efficiently.

    Staff Management
    Offices streamline staff management with user-friendly tools for onboarding and communication. Reporting features and ongoing updates support efficient operations for both field and office employees.

  • Key Features
    WellSky Personal Care's score
    Category average

    Client Management

    3.86

    4.47 category average

    Scheduling

    3.93

    4.44 category average

  • Screenshots
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Most Rated for SMBs

InMyTeam
Average Score:
79/100
Product screenshot
Pros:
user-friendly interface and navigation
all-in-one workforce management
Cons:
delayed or problematic payments
insufficient training and support
Pricing:
Starting at $200.00 per month
Why we chose this:

Of the products listed on our FrontRunners report, InMyTeam is the most requested by small businesses out of the most popular tools.

Who should use this:

InMyTeam is most rated by SMBs looking for an all-in-one, user-friendly workforce management solution. Our reviewers say the intuitive interface simplifies scheduling, payroll, and compliance, and support is responsive, making it easy for teams to onboard and stay organized.

  • Reviewers Perspective

    "The billing and invoicing feature works well, but since I still need to manually input when invoices are paid, I don’t rely on it as much as other features. If automated payment updates were added, it would be much more valuable."

    CR

    Caroline Rios

    Alt. Administrator

    Used for 6-12 months

    We analyzed 59 verified user reviews for InMyTeam to find out what actual users really think.

  • Key Features
    InMyTeam's score
    Category average

    Client Management

    4.72

    4.47 category average

    Home Health Care Management

    4.58

    4.45 category average

    Scheduling

    4.51

    4.44 category average

  • Screenshots
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Foothold
Average Score:
78/100
Product screenshot
Pros:
responsive and knowledgeable customer support
user-friendly and intuitive interface
Cons:
complicated and outdated modules
excessive and cumbersome data entry
Pricing:
Starting at $2,000.00 per month
  • Reviewers Perspective

    "It is easy to teach new hires because after hitting update the prompts are easy to know where to go next."

    JS

    Julie Salo

    Ctredentialing and Business coordinator

    Used for 2+ years

    We analyzed 45 verified user reviews for Foothold to find out what actual users really think.

    Ease of Use
    Staff quickly onboard with Foothold’s intuitive prompts and user-friendly interface. Teams across varying backgrounds can access and edit client information from any location, streamlining daily operations in community health settings.

    Awards
    Organizations manage diverse programs and meet documentation requirements using AWARDS. The platform adapts to different service types and regulatory standards, supporting compliance and ongoing improvements for agencies.

    Billing
    Fiscal teams generate reports and handle billing tasks directly within Foothold. The billing builder accommodates multiple funding requirements, though some processes remain manual and require specialized users.

  • Key Features
    Foothold's score
    Category average

    Client Management

    4.73

    4.47 category average

    Scheduling

    4.0

    4.44 category average

  • Screenshots
    0
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Methodology

The research for the best home health care software list was conducted in October 2025. We evaluated data (user reviews and demand signals) from the past 24 months as of the research date. Read the complete methodology.


Buyer's Guide

This detailed guide will help you find and buy the right home health software for you and your business.

Last Updated on October 16, 2025

Here’s what we’ll cover:

What you need to know about home health software

What is home health software?

Essential features of home health software

How to choose the right home health software

This healthcare market continues to grow as healthcare shifts from the hospital to the home. Like many healthcare professionals, these workers need to speed up patient encounters, while providing better care.

Providers also face the added challenge of being constantly on the move. Fortunately, home health agency software is designed to automate many of the day-to-day activities professionals encounter, including:

  • Admitting and monitoring new patients

  • Point-of-care documentation

  • Scheduling

  • Billing

  • Revenue cycle management

  • Claims processing 

  • Payroll processing

  • Administrative tasks

We've created this guide to help buyers better understand this software market and how to identify which systems will best meet their needs.

What you need to know about home health software

Home health agencies provide medical care such as skilled nursing, physical therapy, or other services to patients who cannot leave their homes to seek care. Home health software helps these types of practices manage their day-to-day tasks, such as scheduling services, billing patients or insurance, and managing employees. 

The home health software market is rich with products—for example, we have over 140 unique product profiles on our site, and we’ve published more than 850 verified user reviews for these products in the last year alone.

Typically, home health software is priced on a “per month, per user” basis, with costs varying based on the features offered—from basic systems that will have only the essential functions, to more robust platforms that include more complex practice management or billing options. 

One of the most common misconceptions about home health software, according to our medical advisor Isaac Routh, has to do with the features that users can typically expect when seeking this software. Some callers, he says, reach out looking for home health software, but actually find they need CRM software to manage leads and convert them to patients. Some practices, when just starting out, may not be ready for the full suite of billing, scheduling, etc. 

For those looking to purchase home health software, consider asking potential vendors the following important questions before committing to any product: 

  • Does your system comply with government regulations to ensure proper data security?

  • What features does your system offer, and can it be customized to fit our specific workflows?

  • What kind of training, support, and ongoing updates do you provide after purchase?

If you’re ready for more personalized help in your search for home health software, schedule a call or start a chat with us.

What is home health software?

This type of software generally includes features typical of most electronic health records (EHRs) to streamline providers’ day-to-day clinical operations. More specifically, these systems have been designed to automate nearly every process needed in home care—ranging from clinicals (or point-of-care records) to billing, scheduling, and accounting.

Most systems are designed to take you through the Home Health Care Outcome & Assessment Information Set (OASIS) while keeping patient data secure and HIPAA-compliant.

Some systems offer unique features designed to meet the needs of specialty areas, such as physical therapy, occupational therapy, speech-language therapy, or others. (For more information about software designed for other post-acute care settings, check out our long-term care and nursing home software guide and our assisted living software guide.)

Based on user reviews, some of the commonly identified benefits of home healthcare software include less time spent documenting patient data due to automated processes, user-friendly systems that are intuitive and easy to understand, and the fact that all of the tools users require can be found in one dedicated system.

Essential features of home health software

Home health software can include a variety of features, and pricing will vary depending on the level of functionality. While some features are considered to be “core” and should be found in all of these products, others will only be more “common” and may or may not be included. 

According to our medical advisor Nathan Pozen, one of the biggest requirements is OASIS charting for skilled nursing home health providers, which private duty nurses will not necessarily require.

Core home health software features 

Home healthcare management

The system should be specifically designed to manage the care, assistance, or services that take place in a patient’s home. Coding systems should be equipped to bill for these specific types of services. 

Scheduling 

Home health scheduling software manages the process of scheduling patients to ensure the accuracy of daily calendars. Benefits include conflict alerts and wait lists.

Common features of home health software

Point of care

Assists in conducting and capturing information from OASIS assessments and in determining a plan of care. Helps with completing HCFA-485 forms, OBQI reports, and HHRG scoring. Stores notes from home aides, hospice, therapists, and information on patients’ vitals. Functions include internal messaging, medication interaction checks, mobile device and telephony support, and infusion therapy support. Also features signature capture, physician portal, ICD-9 database, and HL-7 interface.

Electronic visit verification (EVV)

Documents in-home visit start times and end times as well as verifies the occurrence of such visits for Medicaid reporting purposes. Also capable of recording some patient information during in-home services.

Billing

Home health billing software manages eligibility verification, claim scrubbing, and CMS-1500s. Includes case mix calculator and non-LUPA case adjustment. Functions include ERN posting and electronic remittances, secondary payer support, request for anticipated payment (RAP) support, collections management, billing services, and UB-04 support.

Accounting

Automates accounting procedures for agencies. Functions include payroll, general ledger, purchase orders, accounts payable, and inventory control. Also handles bank reconciliation, accounts receivable, fixed asset management, and budgeting/forecasting.

Human resources (HR)

Assists in routine activities including healthcare provider background and security checks, tracking time and attendance, and payroll. Handles I-9 forms, certification tracking, and review management.

Customer relationship management (CRM)

Helps coordinate care of patients across specialties, departments, and locations, improving the impact of your referral program. Aids with correspondence related to wait lists for hospices with limited space and to donor management for organizations receiving charitable contributions.

How to choose the right home health software

What type of buyer are you?

Before evaluating software and lining up a formal comparison of systems, you’ll want to make sure you know what type of buyer you are, and which home health software vendors meet your needs. We’ve found almost all buyers fall into one of the four categories listed below:

  • Home care: These agencies provide care by licensed health workers—including registered nurses, licensed practical nurses, and licensed therapists—to treat patients for illness or injury. The most important features of home care management software for these agencies will likely be the clinicals (also called point-of-care records) and scheduling features to help you monitor your patient census. Most agencies will also require applications such as human resources, accounting, billing, and customer relationship management. Therefore, integrated suites are ideal for these buyers.

  • Hospice care: These organizations will often look for human resources and customer relationship management systems. These features help support communications with volunteers and philanthropic donors that help the organization either financially or with in-kind contributions. Human resources features are important for conducting tasks, such as background checks of workers, payroll, and performance reviews. Some organizations may prefer software tailor-made for hospices; see our hospice software buyers guide for those options.

  • Private duty: These buyers typically provide non-medical care and require software that can support billing to organizations other than Medicare. They often require human resources, scheduling, and accounting solutions.

  • Therapy/rehabilitation: Therapeutic care providers, such as speech therapists and physical therapists, often look to systems to help manage patient data and track therapy progress. Other common needs include ensuring compliance, scheduling, therapist productivity, and managing accounts receivable.

Important considerations when buying home health software

Buyers will need to be aware of a few key market and software considerations that are relevant to home health software when selecting the right system. 

  • Understanding pricing: According to advisor Nathan Pozen, one of the biggest surprises buyers experience when seeking home health software is the cost of these products: “A lot of these home health systems are going to get into the $800 to $2000 a month price range really quick, and that’s one thing many buyers don’t understand when they’re looking for their first home health software system—the cost justification.” Many practices want to start up as private duty providers and then plan to bring on skilled nursing later, but they want to see software products that will support both from the beginning. Adding those together, however, will raise the cost of software significantly.

  • Deployment strategies: When selecting a solution, buyers can choose to implement applications for specific tasks—known as standalone, best-of-breed home healthcare solutions. Or, they can go with an integrated system that has a full suite of tools to address all of their needs—such as accounting, billing, human resources, and more.

  • Quality assurance features: Given the prevalence of mobile devices, it can be increasingly important that a point-of-care system automatically generate a Health Care Financing Administration (HCFA) form following completion of an OASIS so that payment from Medicare is assured.

  • Electronic visit verification requirements: The 21st Century Cures Act includes a new requirement for home health services and personal care services, which mandates the implementation of an electronic visit verification (EVV) application to track and report all in-home services completed by providers. If your practice relies on Medicaid reimbursements, finding software with this functionality is imperative.


About our contributors

Author

Lisa Morris is an associate principal analyst at Software Advice, covering the healthcare and medical industry, with a focus on technologies impacting independent practices and mental healthcare, such as electronic medical records and practice management tools.

Lisa’s research and analysis is informed by more than 15,000 authentic user reviews on Software Advice and over 20,000 interactions between Software Advice software advisors and medical software buyers. Lisa also regularly analyzes market sentiment by conducting surveys of medical practitioners and administrators so she can provide the most up-to-date and helpful information to small and midsize businesses purchasing software or services.

She presented her research on medical wearable devices at the 2022 Sensors Summit in La Jolla, California, and also appeared on the Health Innovation Matters podcast with Logan Plaster. Her work has been featured in multiple publications, including Becker’s Hospital Review, Healthcare IT News, and AP News.

Editor

Caroline Rousseau is a senior content editor at Software Advice. A former content analyst, Caroline has, for the past five years, built, written, and edited research reports about technological trends, opportunities, and challenges with an SMB audience in mind. Her content has been featured in French Tier 1 media including Le Monde, L’Express, and Le Figaro, among other publications. Her previous experience as a graphic designer, translator, and LQA specialist in various industries converged into a skill set that allows her to create compelling content about today’s business matters.

Caroline’s personal interests include literature and art and she has a passion for Albert Camus, graphic novels, and drawing.

Advisor

Isaac Routh is an advisor manager. He joined Software Advice in 2020 as a software advisor, and now he manages a team of seven software advisors. He is based in Austin, TX.

Isaac and his team help small businesses find the right ERP, legal, business intelligence, and accounting software for their needs each year. They’re able to do this through one-to-one conversations designed to narrow down the list of potential tools to only those that are the best fit. 

His favorite part of being a Software Advice advisor team manager is educating buyers and supporting small business owners.

Nate Pozen is a buyer advocate team leader. He joined Software Advice in 2021 as a software advisor, and now he manages a team of four software advisors. He is based in Austin, TX.

Nate and his team helps small businesses find the right HR, CRM, accounting, project management, and manufacturing software for their needs each year. They’re able to do this through one-to-one conversations designed to narrow down the list of potential tools to only those that are the best fit.

His favorite part of being a Software Advice advisor team manager is partnering with buyers to help them through their entire software journey.


Sources

  • Software Advice advisor call notes: Findings are based on data from telephonic conversations that Software Advice’s advisor team had with small-to-midsize businesses seeking home health tools. For this report, we analyzed phone interactions up until the date of production. Read the complete methodology.

  • Software Advice reviews data: Software Advice reviews are collected from verified users for individual software products. For this buyer's guide, we analyzed reviews from the past year as of the production date. Read the complete methodology.

Home Health Care FAQs

  • What charting system does home health use?

    Home health providers can use either electronic health records (EHR) software or electronic medical records (EMR) software to create, manage, and securely store patient charts. EHR software is more focused on interoperability, and allows users to safely share patient data with other providers, while EMRs are mainly designed to safely keep and manage digital patient records.

  • What is the best software for healthcare?

    For the most part, all healthcare practices need to keep and maintain secure patient records, so HIPAA-compliant electronic health records (EHR) software is an essential tool for most practices regardless of specialty. Based on our research, users have rated Alora Home Health the highest out of the most popular tools and WellSky Personal Care the best product for small businesses with 0 to 50 users.

  • What is EMR for home health?

    EMR, or electronic medical records software, is a record-keeping system for home health that lets users create, manage, and securely store digital patient records. It enables healthcare providers to access and update patient medical histories, treatment plans, and clinical notes in real time, even remotely. EMRs also allow users to communicate easily among care team members, which is essential for delivering high-quality care.

  • What computer software is used in healthcare?

    Healthcare practices use a variety of computer software, such as electronic health records (EHR), medical practice management, e-prescribing, telemedicine, medical billing tools, and patient portals. While the specific types of software will vary depending on an individual practice’s needs, some software—like electronic medical records—is considered essential in healthcare.

  • What is care home software?

    Care home software is a system designed to manage administrative operations and care delivery within residential care facilities. It includes features for resident management, care planning, medication administration, staff scheduling, and compliance tracking. Unlike home health software, which is designed for providers to go into their patients’ homes, care home software is meant to be used in residential facilities where the patients live.