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Tidio Alternatives

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OverviewReviews
Alternatives
Tidio

Best 15 Tidio Alternatives

Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version
On this page
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  • Alternatives
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Preview of Top Tidio Alternatives

Main Product
Tidio

Tidio

4.7
(590)

Ratings Breakdown

  • 4.66Ease of use
  • 4.48Value for money
  • 4.63Customer support
  • 4.61Functionality

Pricing

Starting at $24.17 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Slack

Slack

Ratings Breakdown

  • 4.61Ease of use
  • 4.55Value for money
  • 4.43Customer support
  • 4.56Functionality

Pricing

Starting at $8.75 per month

Get Price
Top Alternative
LiveChat

LiveChat

4.6
(1705)

Ratings Breakdown

  • 4.65Ease of use
  • 4.50Value for money
  • 4.59Customer support
  • 4.48Functionality

Pricing

Starting at $24.00 per month

Get Price
Top Alternative
LiveAgent

LiveAgent

4.7
(1746)

Ratings Breakdown

  • 4.57Ease of use
  • 4.65Value for money
  • 4.70Customer support
  • 4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Tidio Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

0%

Shared Features with Tidio

  • No shared features

Integrations Comparison

88%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

12%

Shared Integrations with Tidio

  • Adobe Commerce
  • Agile CRM
  • BigCommerce
See All
See Zendesk Suite Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

2%

Shared Features with Tidio

  • Help Desk Management

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with Tidio

  • No shared integrations
See Salesforce Service Cloud Screenshots
Slack

Slack

Starting Price: $8.75 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Slack

  • Access Controls/Permissions
  • Alerts/Notifications
  • API
See All

2%

Shared Features with Tidio

  • Activity Tracking

Integrations Comparison

97%

Unique Integrations for Slack

  • 5pm
  • absence.io
  • Aha!
See All

3%

Shared Integrations with Tidio

  • GetResponse
  • HubSpot CRM
  • Insightly
See All
See Slack Screenshots
LiveChat

LiveChat

4.6
(1705)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for LiveChat

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

0%

Shared Features with Tidio

  • No shared features

Integrations Comparison

72%

Unique Integrations for LiveChat

  • 1CRM
  • 1Password
  • 2way
See All

28%

Shared Integrations with Tidio

  • Adobe Commerce
  • BigCommerce
  • Campaign Monitor by Marigold
See All
See LiveChat Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for LiveAgent

  • Account Management
  • Agent Interface
  • Archiving & Retention
See All

2%

Shared Features with Tidio

  • Activity Tracking

Integrations Comparison

77%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Asana
See All

23%

Shared Integrations with Tidio

  • Adobe Commerce
  • Agile CRM
  • BigCommerce
See All
See LiveAgent Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • AI Copilot
See All

2%

Shared Features with Tidio

  • Activity Tracking

Integrations Comparison

79%

Unique Integrations for Freshdesk

  • Aircall
  • Ameyo
  • Box
See All

21%

Shared Integrations with Tidio

  • Adobe Commerce
  • BigCommerce
  • Campaign Monitor by Marigold
See All
See Freshdesk Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Intercom

  • Access Controls/Permissions
  • Activity Dashboard
  • Automated Responses
See All

0%

Shared Features with Tidio

  • No shared features

Integrations Comparison

88%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Aircall
See All

12%

Shared Integrations with Tidio

  • Campaign Monitor by Marigold
  • Google Analytics 360
  • HubSpot CRM
See All
See Intercom Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

2%

Shared Features with Tidio

  • Help Desk Management

Integrations Comparison

90%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

10%

Shared Integrations with Tidio

  • BigCommerce
  • Capsule
  • Google Analytics 360
See All
See Zoho Desk Screenshots
Bitrix24

Bitrix24

4.2
(979)

Starting Price: 61.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Bitrix24

  • API
  • Approval Process Control
  • Approval Workflow
See All

0%

Shared Features with Tidio

  • No shared features

Integrations Comparison

89%

Unique Integrations for Bitrix24

  • 3CX
  • Albato
  • Alegra
See All

11%

Shared Integrations with Tidio

  • FreshBooks
  • Google Analytics 360
  • Mailchimp
See All
See Bitrix24 Screenshots
Zipteams

Zipteams

4.7
(73)

Pricing: Available upon request

Free trial
Free version

Features Comparison

100%

Unique Features for Zipteams

  • Action Item Tracking
  • AI/Machine Learning
  • Calendar Sync
See All

0%

Shared Features with Tidio

  • No shared features

Integrations Comparison

64%

Unique Integrations for Zipteams

  • CallHippo
  • Google Workspace
  • LeadSquared
See All

36%

Shared Integrations with Tidio

  • HubSpot CRM
  • Pipedrive
  • WordPress
See All
See Zipteams Screenshots
HubSpot CRM

HubSpot CRM

4.5
(4434)

Starting Price: $20.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for HubSpot CRM

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
See All

2%

Shared Features with Tidio

  • Activity Tracking

Integrations Comparison

90%

Unique Integrations for HubSpot CRM

  • 123FormBuilder
  • Accelo
  • Act!
See All

10%

Shared Integrations with Tidio

  • Brevo
  • Campaign Monitor by Marigold
  • Capsule
See All
See HubSpot CRM Screenshots
Pipedrive

Pipedrive

4.5
(3041)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Pipedrive

  • Access Controls/Permissions
  • Alerts/Notifications
  • Batch Processing
See All

3%

Shared Features with Tidio

  • Activity Tracking
  • Data Security

Integrations Comparison

95%

Unique Integrations for Pipedrive

  • Act-On
  • ActiveCampaign
  • ActiveDEMAND
See All

5%

Shared Integrations with Tidio

  • FreshBooks
  • Highrise
  • HubSpot CRM
See All
See Pipedrive Screenshots
EngageBay CRM

EngageBay CRM

4.7
(906)

Starting Price: $14.99 per month

Free trial
Free version

Features Comparison

97%

Unique Features for EngageBay CRM

  • A/B Testing
  • Activity Dashboard
  • Alerts/Escalation
See All

3%

Shared Features with Tidio

  • Activity Tracking
  • Help Desk Management

Integrations Comparison

84%

Unique Integrations for EngageBay CRM

  • BulkSMS
  • CallHippo
  • Docusign
See All

16%

Shared Integrations with Tidio

  • HubSpot CRM
  • Mailchimp
  • Shopify
See All
See EngageBay CRM Screenshots
HubSpot Service Hub

HubSpot Service Hub

4.4
(186)

Starting Price: $20.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for HubSpot Service Hub

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
See All

2%

Shared Features with Tidio

  • Help Desk Management

Integrations Comparison

92%

Unique Integrations for HubSpot Service Hub

  • 360NRS
  • Accelo
  • Actionstep
See All

8%

Shared Integrations with Tidio

  • Instagram
  • Mailchimp
  • Pipedrive
See All
See HubSpot Service Hub Screenshots
Tiledesk

Tiledesk

4.6
(154)

Starting Price: 15.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Tiledesk

  • Access Controls/Permissions
  • Activity Dashboard
  • AI/Machine Learning
See All

5%

Shared Features with Tidio

  • Activity Tracking
  • One-to-One Messaging
  • Real-time Conversations

Integrations Comparison

53%

Unique Integrations for Tiledesk

  • Customer.io
  • Dialogflow
  • Messenger
See All

47%

Shared Integrations with Tidio

  • Brevo
  • HubSpot CRM
  • Joomla
See All
See Tiledesk Screenshots
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