Best IVR Software of 2025 - Page 2

VCC Live is a cloud-based call center solution designed for call and contact centers of all sizes. The solution offers multiple contact center solutions, communication channels and other services. Key functionalities include database management, project ma...Read more about VCC Live

Ringba is a cloud-based call center solution that enables businesses to streamline processes related to call routing, marketing campaign tracking, customer service management, and more. Professionals can filter, sort or search caller data, handle buyers, s...Read more about Ringba

Dialing Innovations offers a call center solution designed for outbound, inbound, omnichannel and blended midsize and large call centers. The solution can be deployed in the cloud or installed on-premise. Key features include call tracking, call recording,...Read more about Dialing Innovations Call Center Application Suite

ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. Our cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, meet, and exchange informa...Read more about ULTATEL Cloud Business Phone System

contactSPACE is a cloud-based callcenter solution which helps small to large-sized organizations manage contacts and track agent performance. Its key features include dynamic call adaption, voice recording, call prioritization, role-based access, alerts an...Read more about contactSPACE

Cloud Voice for Microsoft Teams from UniVoIP Why Use Microsoft Teams as a Phone System? ● You already have M365, so maximize your existing Microsoft investment - and cut costs drastically. ● True Unified Communications - business calling, collaboration,...Read more about UniVoIP

Telzio is a cloud communications provider that offers small business phone system. It includes trunking that allows professionals to connect calls with the phone network so businesses don’t have to look for a third-party SIP provider. The key features...Read more about Telzio

CCaaS platform for enterprises of all sizes featuring robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built-in AI tools. Thrio offers an API-first architectur...Read more about Thrio

Infobip omnichannel ommunications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention....Read more about Infobip

SmartAction's virtual agent solution leverages artificial intelligence to automate conversations in call centers. The software manages repetitive phone calls and chats in various industries, which can lead to a reduction in staffing costs and call duration...Read more about SmartAction Speech IVR System

Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences for both their customers and agents while ensuring efficiency across operations. Our serverless infrastructure delivers scalability at its...Read more about Call Center Studio

AuguTech delivers. It's industry leading cloud based CX platform with comprehensive CRM and predictive dialer solution is suitable for midsize and enterprise businesses. Key features ​include: enhanced IVR & intelligent routing capabilities, custom integ...Read more about AuguTech

Pronexus VBVoice is an on-premise call center solution that helps small to large enterprises build and develop interactive voice response (IVR) applications using a drag-and-drop interface. It enables users to convert text files into synthesized speech out...Read more about VBVoice

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Fee...Read more about CallHippo

VoiceGuide IVR by Katalina Technologies offers creation tools for inbound and outbound interactive voice response (IVR). The solution offers on-premise or cloud deployment and an open-source architecture for integration with other communication channels. ...Read more about VoiceGuide IVR

GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and audio conferencing with scre...Read more about GoTo Connect

FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized businesses (SMBs). FluentStream empowers organizations to optimize their communication processes, gain greater flexibility and control of their...Read more about FluentStream

yoummday is a comprehensive outsourcing software solution that combines workforce recruitment, training, scheduling, and management with a CX marketplace. It is used by over 60 international companies (including Fortune 500 and DAX-listed organizations) to...Read more about yoummday

Alvaria CXP improves the customer experience, simplifies development and deployment of customer contact applications, makes changes and updates faster, and protectd your investment. Alvaria CXP is the only platform and toolset that supports the entire self...Read more about Alvaria CXP

RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce agent downtime and time between calls, so your agents spend more time making valuable customer connections and converting leads. Make yo...Read more about RingCentral Engage Voice

ICR Evolution is an omnichannel solution for contact centers aimed at providing a seamless consumer experience. It has served a variety of clients, from large outsourcers to small and medium companies, who use the solution for multiple purposes such as cus...Read more about ICR Evolution

ATLAS is an intuitive analytics dashboard tailored to enhance marketing performance. The platform empowers users with real-time insights, efficient campaign management tools, and comprehensive reporting capabilities, thereby raising the bar for customer se...Read more about ATLAS

Voxco IVR is an automated voice response survey system that streamlines the delivery of self-completion surveys to a broad audience. It can operate on an inbound, outbound, or a flexible mixed method basis. In survey mode, respondents can answer quest...Read more about Voxco IVR

Metaphor IVR+ is a cloud-based interactive voice response (IVR) solution that helps users automate their customer service process. The software integrates with communication channels in users’ company infrastructure, such as voice, web, smartphone, IVR, so...Read more about Metaphor IVR+

Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live web chat, phone, email and...Read more about Sharpen