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Updated January 27, 2025

Best Call Monitoring software of 2026: which is right for you?

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Showing 26 - 50 of 165 products

Myphoner enables sales teams to easily manage their prospects with a simple to use cold outreach CRM, never has it been easier ...Read more about Myphoner

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+10 more

Myphoner's Best Rated Features

4.29Lead Management

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Myphoner's Worst Rated Features

3.43Reporting/Analytics

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DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging a...Read more about DialMyCalls

Free trial
Free version
Integrations
Slack
Slack
+14 more

Calabrio ONE is a workforce performance software that helps contact centers work smarter, faster, and better. The true-cloud pla...Read more about Calabrio ONE

Free trial
Free version

Calabrio ONE's Best Rated Features

4.95Performance Management

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Calabrio ONE's Worst Rated Features

4.54Call Routing

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ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtual phone nu...Read more about ZIWO

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+19 more

ZIWO's Best Rated Features

5.0File Transfer

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ZIWO's Worst Rated Features

4.21Live Chat

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VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that includ...Read more about VoIPstudio

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+8 more

VoIPstudio's Best Rated Features

5.0Voice Mail

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VoIPstudio's Worst Rated Features

3.83Call Logging

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wolkvox is the most innovative, reliable, easy to use and fast to deploy all-in-one cloud contact center solution on the market....Read more about wolkvox

Free trial
Free version
Integrations
Microsoft Power BI
Microsoft Power BI
+2 more

wolkvox's Best Rated Features

4.93Call Logging

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wolkvox's Worst Rated Features

4.0Interaction Tracking

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uContact is a Cloud & Omnichannel solution that enables its users to manage all their voice and text interactions in the same pl...Read more about uContact

Free trial
Free version
Integrations
Slack
Slack
+9 more

uContact's Best Rated Features

4.89Caller ID

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uContact's Worst Rated Features

4.33Automatic Call Distribution

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Channels is a customer service solution for call centers and client success teams that offers tools including channel management...Read more about Channels

Free trial
Free version
Integrations
Shopify
Shopify
+6 more

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers b...Read more about UJET

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+7 more

UJET's Best Rated Features

5.0Call Routing

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UJET's Worst Rated Features

4.57Mobile Access

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Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in cus...Read more about HoduCC

Free trial
Free version
Integrations
Zoho CRM
Zoho CRM
+5 more

HoduCC's Best Rated Features

4.92Queue Management

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HoduCC's Worst Rated Features

4.33Multi-Channel Communication

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Keep people informed when it matters most. Send personalized, informational, and emergency text messages (and calls) fast -- whe...Read more about Text-Em-All

Free trial
Free version
Integrations
Bullhorn ATS & CRM
Bullhorn ATS & CRM
+5 more

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include m...Read more about Zoho Desk

Free trial
Free version
Integrations
Slack
Slack
+70 more

Zoho Desk's Best Rated Features

4.88SSL Security

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Zoho Desk's Worst Rated Features

3.91Data Import/Export

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Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing...Read more about Talkdesk

Free trial
Free version
Integrations
Slack
Slack
+40 more

Talkdesk's Best Rated Features

5.0Knowledge Base Management

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Talkdesk's Worst Rated Features

4.21Computer Telephony Integration

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Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP) providers ...Read more about Monster VoIP

Free trial
Free version

NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, ...Read more about NUACOM

Free trial
Free version
Integrations
Slack
Slack
+29 more

MaxContact is the AI-powered customer engagement platform that transforms customer conversations into measurable business outcom...Read more about MaxContact

Free trial
Free version
Integrations
Zoho CRM
Zoho CRM
+8 more

MaxContact's Best Rated Features

4.90Call Monitoring

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MaxContact's Worst Rated Features

4.40Reporting/Analytics

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CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead ...Read more about CallShaper

Free trial
Free version
Integrations
Zapier
Zapier
+1 more

Greenlight CRM is a cloud-based call center management solution designed for businesses of all sizes. It offers blended agents, ...Read more about Greenlight CRM

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+7 more

VanillaSoft is a cloud-based sales management solution that combines features for CRM, lead management and telemarketing which h...Read more about Vanillasoft

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+10 more

Vanillasoft's Best Rated Features

4.88API

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Vanillasoft's Worst Rated Features

3.61Third-Party Integrations

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Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform includes featu...Read more about Nextiva Contact Center

Free trial
Free version

Nextiva Contact Center's Best Rated Features

4.89Voice Mail

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Nextiva Contact Center's Worst Rated Features

4.25Caller ID

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Ringba is a cloud-based call center solution that enables businesses to streamline processes related to call routing, marketing ...Read more about Ringba

Free trial
Free version

Adversus Dialer is a cloud-based auto-dialer and customer relationship management (CRM) solution designed to help small and medi...Read more about Adversus

Free trial
Free version
Integrations
Slack
Slack
+5 more

Dialfire is a cloud-based call center solution designed to help small to large enterprises manage and streamline all inbound and...Read more about Dialfire

Free trial
Free version
Integrations
Zoho CRM
Zoho CRM
+7 more

Dialfire's Best Rated Features

4.67Call Center Management

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Dialfire's Worst Rated Features

4.67Call Center Management

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Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every customer touchp...Read more about Freshdesk

Free trial
Free version
Integrations
Google Drive
Google Drive
+74 more

Freshdesk's Best Rated Features

4.93Inbox Management

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Freshdesk's Worst Rated Features

3.74Social Media Integration

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Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and social med...Read more about Voiso

Free trial
Free version
Integrations
Zoho CRM
Zoho CRM
+7 more

Voiso's Best Rated Features

5.0Call Routing

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Voiso's Worst Rated Features

4.0Multi-Channel Communication

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