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Alternatives
Talkdesk

Best 15 Talkdesk Alternatives

Talkdesk

Talkdesk

4.5
(732)

Starting Price: $85.00 per month

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Free version
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Preview of Top Talkdesk Alternatives

Main Product
Talkdesk

Talkdesk

4.5
(732)

Ratings Breakdown

  • 4.70Ease of use
  • 4.50Value for money
  • 4.55Customer support
  • 4.42Functionality

Pricing

Starting at $85.00 per month

Get Price
Top Alternative
Salesforce Sales Cloud

Salesforce Sales Cloud

Ratings Breakdown

  • 3.99Ease of use
  • 4.05Value for money
  • 4.13Customer support
  • 4.38Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $39.00 per month

Get Price
Top Alternative
CallTools

CallTools

4.8
(153)

Ratings Breakdown

  • 4.72Ease of use
  • 4.86Value for money
  • 4.83Customer support
  • 4.82Functionality

Pricing

Starting at $79.99 per month

Get Price
Top Alternative
Five9

Five9

4.2
(481)

Ratings Breakdown

  • 4.24Ease of use
  • 4.02Value for money
  • 4.32Customer support
  • 4.11Functionality

Pricing

Starting at $119.00 per month

Get Price
Top Alternative
Amazon Connect

Amazon Connect

4.5
(89)

Ratings Breakdown

  • 4.51Ease of use
  • 4.33Value for money
  • 4.45Customer support
  • 4.39Functionality

Pricing

Available upon request

Get Price

Talkdesk Alternatives

Salesforce Sales Cloud

Salesforce Sales Cloud

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Salesforce Sales Cloud

  • Activity Dashboard
  • Activity Tracking
  • AI/Machine Learning
See All

2%

Shared Features with Talkdesk

  • CRM

Integrations Comparison

97%

Unique Integrations for Salesforce Sales Cloud

  • Birdeye
  • Box
  • ClearSlide
See All

3%

Shared Integrations with Talkdesk

  • Slack
See Salesforce Sales Cloud Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

2%

Shared Features with Talkdesk

  • Voice Mail

Integrations Comparison

92%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

8%

Shared Integrations with Talkdesk

  • BigCommerce
  • eyeson
  • Highrise
See All
See Zendesk Suite Screenshots
CallTools

CallTools

4.8
(153)

Starting Price: $79.99 per month

Free trial
Free version

Features Comparison

88%

Unique Features for CallTools

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
See All

12%

Shared Features with Talkdesk

  • Call Scripting
  • Callback Scheduling
  • CRM
See All

Integrations Comparison

76%

Unique Integrations for CallTools

  • 3CLogic
  • Adobe Commerce
  • Avaya Experience Platform
See All

24%

Shared Integrations with Talkdesk

  • Keap
  • Pipedrive
  • Salesforce Sales Cloud
See All
See CallTools Screenshots
Five9

Five9

4.2
(481)

Starting Price: $119.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Five9

  • AI Copilot
  • AI/Machine Learning
  • Alerts/Escalation
See All

10%

Shared Features with Talkdesk

  • Call Scripting
  • CRM
  • Customizable Reports
See All

Integrations Comparison

69%

Unique Integrations for Five9

  • Dynamics 365
  • Microsoft Teams
  • NetSuite
See All

31%

Shared Integrations with Talkdesk

  • Freshdesk
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
See All
See Five9 Screenshots
Amazon Connect

Amazon Connect

4.5
(89)

Pricing: Available upon request

Free trial
Free version

Features Comparison

91%

Unique Features for Amazon Connect

  • API
  • Automated Responses
  • Automated Routing
See All

9%

Shared Features with Talkdesk

  • Dashboard
  • Voice Mail

Integrations Comparison

83%

Unique Integrations for Amazon Connect

  • Aceyus
  • Amazon Aurora
  • Amazon DynamoDB
See All

17%

Shared Integrations with Talkdesk

  • Freshdesk
  • Kustomer
  • Salesforce Service Cloud
See All
See Amazon Connect Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

5%

Shared Features with Talkdesk

  • Call Scripting
  • CRM
  • Customizable Reports

Integrations Comparison

94%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

6%

Shared Integrations with Talkdesk

  • Salesforce Sales Cloud
See Salesforce Service Cloud Screenshots
LiveChat

LiveChat

4.6
(1705)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for LiveChat

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

2%

Shared Features with Talkdesk

  • Dashboard

Integrations Comparison

89%

Unique Integrations for LiveChat

  • 1CRM
  • 1Password
  • 2way
See All

11%

Shared Integrations with Talkdesk

  • BigCommerce
  • Freshdesk
  • Google Contacts
See All
See LiveChat Screenshots
LiveAgent

LiveAgent

4.7
(1747)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

3%

Shared Features with Talkdesk

  • Call Scripting
  • Callback Scheduling

Integrations Comparison

92%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

8%

Shared Integrations with Talkdesk

  • BigCommerce
  • Google Contacts
  • Highrise
See All
See LiveAgent Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

0%

Shared Features with Talkdesk

  • No shared features

Integrations Comparison

81%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

19%

Shared Integrations with Talkdesk

  • BigCommerce
  • Google Contacts
  • Highrise
See All
See Freshdesk Screenshots
CloudAgent

CloudAgent

4.5
(32)

Starting Price: $45.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for CloudAgent

  • Automatic Call Distribution
  • Call Center Management
  • Call Logging
See All

0%

Shared Features with Talkdesk

  • No shared features

Integrations Comparison

43%

Unique Integrations for CloudAgent

  • Google Analytics 360
  • Mixpanel
  • SugarCRM

57%

Shared Integrations with Talkdesk

  • Freshdesk
  • Salesforce Sales Cloud
  • Zendesk Suite
See All
See CloudAgent Screenshots
Zoho Assist

Zoho Assist

4.7
(1337)

Starting Price: 480.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zoho Assist

  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Notifications
See All

3%

Shared Features with Talkdesk

  • Customizable Reports
  • Dashboard

Integrations Comparison

82%

Unique Integrations for Zoho Assist

  • Google Workspace
  • Jira
  • JIRA Service Management
See All

18%

Shared Integrations with Talkdesk

  • Freshdesk
  • Slack
  • Zendesk Suite
See Zoho Assist Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Tidio

  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Escalation
See All

3%

Shared Features with Talkdesk

  • Dashboard
  • Process/Workflow Automation

Integrations Comparison

81%

Unique Integrations for Tidio

  • Adobe Commerce
  • Agile CRM
  • Brevo
See All

19%

Shared Integrations with Talkdesk

  • BigCommerce
  • Highrise
  • Nimble
See All
See Tidio Screenshots
Dynamics 365

Dynamics 365

4.4
(5800)

Starting Price: $50.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Dynamics 365

  • Accounts Receivable
  • Asset Lifecycle Management
  • Billing & Invoicing
See All

2%

Shared Features with Talkdesk

  • For Call Centers

Integrations Comparison

96%

Unique Integrations for Dynamics 365

  • ADP Workforce Now
  • airSlate SignNow
  • Ameyo
See All

4%

Shared Integrations with Talkdesk

  • Salesforce Sales Cloud
See Dynamics 365 Screenshots
Zoho Desk

Zoho Desk

4.5
(2208)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

3%

Shared Features with Talkdesk

  • Call Scripting
  • CRM

Integrations Comparison

90%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

10%

Shared Integrations with Talkdesk

  • BigCommerce
  • Intercom
  • OnePageCRM
See All
See Zoho Desk Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Intercom

  • Access Controls/Permissions
  • Activity Dashboard
  • Automated Responses
See All

2%

Shared Features with Talkdesk

  • CRM

Integrations Comparison

93%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Aircall
See All

7%

Shared Integrations with Talkdesk

  • Pipedrive
  • Salesforce Sales Cloud
  • Scorebuddy
See All
See Intercom Screenshots
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