Get Free Advice
Home

/

Online Help Desk Software

/

Page 4

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Best Online Help Desk Software of 2026 - Page 4

Updated January 27, 2025 at 9:57 AM

Compare Products

Showing 76 - 100 of 256 products

SMART Service Desk is cloud-based and on-premise help desk software. It caters to businesses of all sizes in industry verticals ...Read more about SMART Service Desk

Free trial
Free version

Support Hero is a cloud-based knowledge management solution that helps users create informative articles/tutorials and improve c...Read more about SupportHero

Free trial
Free version

ProProfs Help Desk is a customer support tool for businesses of all sizes. It enables customer support teams to keep track of us...Read more about ProProfs Help Desk

Free trial
Free version
Integrations
ProProfs Chat
ProProfs Chat
+0 more

Promys provides CRM, help desk and PSA business software solutions to VARs, resellers and solution providers in the information ...Read more about PROMYS

Free trial
Free version
Integrations
Google Calendar
Google Calendar
+8 more

ScreenSteps is a knowledge base management software that helps businesses create, share and access standard operating procedures...Read more about ScreenSteps

Free trial
Free version
Integrations
Zendesk Suite
Zendesk Suite
+0 more

Knowledge Center is a cloud-based knowledge management solution that allows call center businesses to create a central knowledge...Read more about USU Knowledge Management

Free trial
Free version
Integrations
Slack
Slack
+5 more

HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platfor...Read more about HelpDesk

Free trial
Free version
Integrations
Slack
Slack
+10 more

HelpDesk's Best Rated Features

4.93Support Ticket Tracking

See All

HelpDesk's Worst Rated Features

3.92Knowledge Base Management

See All

Northpass is the learning platform that gives businesses the freedom to easily create, manage and scale their learning programs ...Read more about Northpass

Free trial
Free version
Integrations
PayPal
PayPal
+39 more

Northpass's Best Rated Features

5.0Built-in Course Authoring

See All

Northpass's Worst Rated Features

4.50Tests/Assessments

See All

Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals. Deliver content, share inform...Read more about Magentrix

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+5 more

EcholoN is a customer service solution that enables businesses to streamline processes related to support tickets, asset, config...Read more about EcholoN

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+21 more

EcholoN's Best Rated Features

4.80Ticket Management

See All

EcholoN's Worst Rated Features

4.22Alerts/Escalation

See All

ProProfs Knowledge Base is a simple cloud-based tool that helps you create a public and private knowledge base, help centers, FA...Read more about ProProfs Knowledge Base

Free trial
Free version
Integrations
Slack
Slack
+12 more

Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their customers via emai...Read more about Groove

Free trial
Free version
Integrations
Slack
Slack
+12 more

Groove's Best Rated Features

5.0Inbox Management

See All

Groove's Worst Rated Features

4.50Contact Management

See All

LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer ...Read more about LiveHelpNow

Free trial
Free version
Integrations
Slack
Slack
+26 more

XWiki is a structured customizable wiki, offering efficient knowledge organization features for your company. This innovative ap...Read more about XWiki

Free trial
Free version
Integrations
LibreOffice
LibreOffice
+2 more

NABD is a cloud-based help desk solution that caters to businesses of all sizes. It helps companies in varied industry verticals...Read more about NABD System

Free trial
Free version
Integrations
Google Drive
Google Drive
+6 more

Archbee is a knowledge management software designed to help small businesses create and publish architecture diagrams, developer...Read more about Archbee

Free trial
Free version

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and...Read more about Issuetrak

Free trial
Free version
Integrations
Microsoft 365
Microsoft 365
+8 more

Issuetrak's Best Rated Features

4.83Issue Tracking

See All

Issuetrak's Worst Rated Features

3.33Reporting & Statistics

See All

Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers ...Read more about elevio

Free trial
Free version
Integrations
Slack
Slack
+20 more

BoostHQ is a cloud-based knowledge sharing solution that caters to midsize and large businesses and lets users share links, file...Read more about BoostHQ

Free trial
Free version
Integrations
Google Drive
Google Drive
+6 more

Axonius is an information technology asset management (ITAM) solution designed to assist small to large enterprises with monitor...Read more about Axonius

5.0

(5 reviews)

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+37 more

Interakt is a cloud-based customer relationship management (CRM) solution that caters to businesses of all sizes across various ...Read more about Interakt

5.0

(5 reviews)

Free trial
Free version
Integrations
WordPress
WordPress
+8 more

VeriShow is a cloud-based customer communication and engagement suite that includes applications for live chat, video chat, VoIP...Read more about VeriShow

5.0

(5 reviews)

Free trial
Free version

Tallium is a cloud-based professional services automation (PSA) software solution. Key features include modules for project, kno...Read more about Tallium

4.9

(7 reviews)

Free trial
Free version
Integrations
Google Drive
Google Drive
+3 more

Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for serv...Read more about OpsGenie

Free trial
Free version
Integrations
Slack
Slack
+79 more

OpsGenie's Best Rated Features

4.86Incident Reporting

See All

OpsGenie's Worst Rated Features

3.67Dashboard

See All

Answerbase is a solution for mid-size and enterprise-level companies looking for marketing automation and analytics, customer se...Read more about Answerbase

Free trial
Free version
123
4
5
...
11