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Best Online Help Desk Software of 2026

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Showing 26 - 50 of 256 products

EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service...Read more about EngageBay CRM

Free trial
Free version
Integrations
Google Drive
Google Drive
+30 more

EngageBay CRM's Best Rated Features

4.89Real-time Consumer-facing Chat

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EngageBay CRM's Worst Rated Features

3.83Email Templates

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LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites...Read more about LiveChat

Free trial
Free version
Integrations
Google Docs
Google Docs
+108 more

LiveChat's Best Rated Features

5.0Real-Time Chat

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LiveChat's Worst Rated Features

3.73Transfers/Routing

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Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and mai...Read more about Asset Panda

Free trial
Free version
Integrations
Slack
Slack
+19 more

Asset Panda's Best Rated Features

4.93IT Asset Management

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Asset Panda's Worst Rated Features

3.83Reorder Management

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UpKeep is a web-based CMMS offering a mobile-first solution for maintenance teams, streamlining operations with asset and workfl...Read more about UpKeep

Free trial
Free version
Integrations
Slack
Slack
+23 more

UpKeep's Best Rated Features

5.0Customizable Forms

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UpKeep's Worst Rated Features

4.0Inspection Management

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TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It is used by ...Read more about TeamViewer ONE

Free trial
Free version
Integrations
Slack
Slack
+20 more

TeamViewer ONE's Best Rated Features

4.74Remote Access/Control

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TeamViewer ONE's Worst Rated Features

3.57Ticket Management

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Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboards, self-s...Read more about Giva

Free trial
Free version

Giva's Best Rated Features

5.0Ticket Management

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Giva's Worst Rated Features

4.89Alerts/Escalation

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IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include c...Read more about IT Glue

Free trial
Free version
Integrations
Slack
Slack
+47 more

IT Glue's Best Rated Features

5.0SSL Security

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IT Glue's Worst Rated Features

3.13Issue Management

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Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that power must m...Read more about Hiver

Free trial
Free version
Integrations
Slack
Slack
+7 more

Hiver's Best Rated Features

5.0Collaboration Tools

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Hiver's Worst Rated Features

3.75Access Controls/Permissions

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Lessonly by Seismic is a cloud-based learning management system that allows users to build, share and track training materials a...Read more about Lessonly

Free trial
Free version
Integrations
Slack
Slack
+16 more

Lessonly 's Best Rated Features

5.0Built-in Course Authoring

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Lessonly 's Worst Rated Features

4.29Blended Learning

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Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and contr...Read more about Pulseway

Free trial
Free version
Integrations
Slack
Slack
+9 more

Pulseway's Best Rated Features

4.92Real-Time Data

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Pulseway's Worst Rated Features

3.82Customizable Reports

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Tracker is a web-based, integrated recruitment ATS and CRM designed for recruiting and staffing firms across industries. The sol...Read more about Tracker

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+21 more

Tracker's Best Rated Features

5.0Collaboration Tools

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Tracker's Worst Rated Features

4.75Candidate Management

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Gist is a cloud-based help desk platform that helps small to large enterprises manage customer queries and streamline communicat...Read more about Gist

Free trial
Free version

Gist's Best Rated Features

4.57Real-Time Chat

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Gist's Worst Rated Features

3.33Customizable Branding

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Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The k...Read more about Device42

Free trial
Free version
Integrations
Jira
Jira
+5 more

Device42's Best Rated Features

5.0Asset Tracking

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Device42's Worst Rated Features

4.57Configuration Management

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Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers u...Read more about Re:amaze

Free trial
Free version
Integrations
Slack
Slack
+15 more

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer exp...Read more about BOSSDesk

Free trial
Free version
Integrations
TeamViewer ONE
TeamViewer ONE
+2 more

BOSSDesk's Best Rated Features

4.86Help Desk Management

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BOSSDesk's Worst Rated Features

4.14Automated Routing

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Commence CRM is a cloud-based customer relationship management(CRM) solution that caters to small and mid-size businesses and he...Read more about Commence

Free trial
Free version

Helpjuice is a cloud-based knowledge base management solution suitable for businesses of all sizes and in any industry segment. ...Read more about Helpjuice

Free trial
Free version
Integrations
Google Drive
Google Drive
+14 more

Helpjuice's Best Rated Features

4.81Access Controls/Permissions

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Helpjuice's Worst Rated Features

4.13Collaboration Tools

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Mothernode CRM is a SaaS-based CRM solution designed to help small and midsized businesses manage customer relationships and cre...Read more about Mothernode CRM

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+9 more

FocalScope is a cloud-based help desk solution suitable for companies of any size. Key features include email ticketing, survey ...Read more about FocalScope

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+2 more

Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, iss...Read more about Cayzu

Free trial
Free version
Integrations
Slack
Slack
+29 more

Slab is a knowledgebase and collaborations management solution designed to help businesses create a database of documents, polic...Read more about Slab

Free trial
Free version
Integrations
Google Drive
Google Drive
+10 more

Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. A community built...Read more about Bettermode

Free trial
Free version
Integrations
Slack
Slack
+20 more

Bettermode's Best Rated Features

5.0Group Management

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Bettermode's Worst Rated Features

3.50Gamification

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Deskero by Nabra is a cloud-based help desk management solution designed for businesses of all sizes. It offers ticketing, multi...Read more about Deskero

Free trial
Free version
Integrations
WordPress
WordPress
+6 more

Deskero's Best Rated Features

5.0Knowledge Base Management

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Deskero's Worst Rated Features

4.71Reporting/Analytics

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EZO is a cloud-based asset management software designed to help organizations track, manage, and maintain physical assets from a...Read more about EZO

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+9 more

EZO's Best Rated Features

4.78Inventory Optimization

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EZO's Worst Rated Features

3.80Incident Management

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Knowledgebase is a cloud-based help desk (HD) software solution. This product offers help centers and guides for both customers ...Read more about ProProfs Chat

Free trial
Free version
Integrations
Slack
Slack
+19 more

ProProfs Chat's Best Rated Features

4.83Reporting/Analytics

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ProProfs Chat's Worst Rated Features

4.57Mobile Access

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