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Best Online Help Desk Software of 2026 - Page 2

Updated January 27, 2025 at 9:57 AM

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Showing 26 - 50 of 256 products

LiveChat is an AI-first customer service platform designed to help businesses of all sizes connect with their customers in real-...Read more about LiveChat

Free trial
Free version
Integrations
Google Docs
Google Docs
+108 more

LiveChat's Best Rated Features

5.0Visual Analytics

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LiveChat's Worst Rated Features

3.73Transfers/Routing

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UpKeep is a web-based CMMS offering a mobile-first solution for maintenance teams, streamlining operations with asset and workfl...Read more about UpKeep

Free trial
Free version
Integrations
Slack
Slack
+23 more

UpKeep's Best Rated Features

5.0Customizable Forms

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UpKeep's Worst Rated Features

4.0Inspection Management

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Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and mai...Read more about Asset Panda

Free trial
Free version
Integrations
Slack
Slack
+19 more

Asset Panda's Best Rated Features

4.93IT Asset Management

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Asset Panda's Worst Rated Features

3.83Reorder Management

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As a leading global technology company, TeamViewer offers a comprehensive suite of digital solutions, anchored by its industry-l...Read more about TeamViewer

Free trial
Free version
Integrations
Slack
Slack
+20 more

TeamViewer's Best Rated Features

4.74Remote Access/Control

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TeamViewer's Worst Rated Features

3.57Ticket Management

See All

Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboards, self-s...Read more about Giva

Free trial
Free version

Giva's Best Rated Features

5.0Ticket Management

See All

Giva's Worst Rated Features

4.89Alerts/Escalation

See All

IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include c...Read more about IT Glue

Free trial
Free version
Integrations
Slack
Slack
+47 more

IT Glue's Best Rated Features

5.0SSL Security

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IT Glue's Worst Rated Features

3.13Issue Management

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Lessonly by Seismic is a cloud-based learning management system that allows users to build, share and track training materials a...Read more about Lessonly

Free trial
Free version
Integrations
Slack
Slack
+16 more

Lessonly 's Best Rated Features

5.0Built-in Course Authoring

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Lessonly 's Worst Rated Features

4.29Blended Learning

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Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and contr...Read more about Pulseway

Free trial
Free version
Integrations
Slack
Slack
+9 more

Pulseway's Best Rated Features

4.92Real-Time Data

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Pulseway's Worst Rated Features

3.82Customizable Reports

See All

Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that power must m...Read more about Hiver

Free trial
Free version
Integrations
Slack
Slack
+7 more

Hiver's Best Rated Features

5.0Collaboration Tools

See All

Hiver's Worst Rated Features

3.75Access Controls/Permissions

See All

Tracker is a web-based, integrated recruitment ATS and CRM designed for recruiting and staffing firms across industries. The sol...Read more about Tracker

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+21 more

Tracker's Best Rated Features

5.0Collaboration Tools

See All

Tracker's Worst Rated Features

4.75Candidate Management

See All

Gist is a cloud-based help desk platform that helps small to large enterprises manage customer queries and streamline communicat...Read more about Gist

Free trial
Free version

Gist's Best Rated Features

4.57Real-Time Chat

See All

Gist's Worst Rated Features

3.33Customizable Branding

See All

Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The k...Read more about Device42

Free trial
Free version
Integrations
Jira
Jira
+5 more

Device42's Best Rated Features

5.0Asset Tracking

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Device42's Worst Rated Features

4.57Configuration Management

See All

Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers u...Read more about Re:amaze

Free trial
Free version
Integrations
Slack
Slack
+15 more

Commence CRM is a cloud-based customer relationship management(CRM) solution that caters to small and mid-size businesses and he...Read more about Commence

Free trial
Free version

Helpjuice is a cloud-based knowledge base management solution suitable for businesses of all sizes and in any industry segment. ...Read more about Helpjuice

Free trial
Free version
Integrations
Google Drive
Google Drive
+14 more

Helpjuice's Best Rated Features

4.81Access Controls/Permissions

See All

Helpjuice's Worst Rated Features

4.13Collaboration Tools

See All

Mothernode CRM is a SaaS-based CRM solution designed to help small and midsized businesses manage customer relationships and cre...Read more about Mothernode CRM

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+9 more

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer exp...Read more about BOSSDesk

Free trial
Free version
Integrations
TeamViewer
TeamViewer
+2 more

BOSSDesk's Best Rated Features

4.86Help Desk Management

See All

BOSSDesk's Worst Rated Features

4.14Automated Routing

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FocalScope is a cloud-based help desk solution suitable for companies of any size. Key features include email ticketing, survey ...Read more about FocalScope

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+2 more

Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, iss...Read more about Cayzu

Free trial
Free version
Integrations
Slack
Slack
+29 more

Slab is a knowledgebase and collaborations management solution designed to help businesses create a database of documents, polic...Read more about Slab

Free trial
Free version
Integrations
Google Drive
Google Drive
+10 more

Deskero by Nabra is a cloud-based help desk management solution designed for businesses of all sizes. It offers ticketing, multi...Read more about Deskero

Free trial
Free version
Integrations
WordPress
WordPress
+6 more

Deskero's Best Rated Features

5.0Knowledge Base Management

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Deskero's Worst Rated Features

4.71Reporting/Analytics

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EZO (formerly known as EZOfficeInventory) delivers next-generation asset intelligence solutions through its intuitive cloud-base...Read more about EZO

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+9 more

EZO's Best Rated Features

4.78Inventory Optimization

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EZO's Worst Rated Features

3.80Incident Management

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HelpSite is a cloud-based solution that helps businesses create and build customizable knowledge bases and FAQs to resolve clien...Read more about HelpSite

Free trial
Free version

HelpSite's Best Rated Features

4.77Full Text Search

See All

HelpSite's Worst Rated Features

4.11Text Editing

See All

Perimeter 81 is the first Cybersecurity Experience Platform to streamline SASE through its groundbreaking ease-of-use and unifie...Read more about Perimeter 81

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+3 more

Perimeter 81's Best Rated Features

4.85Anonymous Browsing

See All

Perimeter 81's Worst Rated Features

3.83Third-Party Integrations

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Knowledgebase is a cloud-based help desk (HD) software solution. This product offers help centers and guides for both customers ...Read more about ProProfs Chat

Free trial
Free version
Integrations
Slack
Slack
+19 more

ProProfs Chat's Best Rated Features

4.83Reporting/Analytics

See All

ProProfs Chat's Worst Rated Features

4.57Mobile Access

See All

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