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OverviewReviews
Alternatives
Freshchat

Best 15 Freshchat Alternatives

Freshchat

Freshchat

4.1
(115)

Starting Price: 69.00 per month

Free trial
Free version
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  • Alternatives
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Preview of Top Freshchat Alternatives

Main Product
Freshchat

Freshchat

4.1
(115)

Ratings Breakdown

  • 4.15Ease of use
  • 3.97Value for money
  • 3.84Customer support
  • 3.96Functionality

Pricing

Starting at ₹69.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price
Top Alternative
Slack

Slack

Ratings Breakdown

  • 4.61Ease of use
  • 4.55Value for money
  • 4.43Customer support
  • 4.56Functionality

Pricing

Starting at $8.75 per month

Get Price
Top Alternative
LiveChat

LiveChat

4.6
(1705)

Ratings Breakdown

  • 4.65Ease of use
  • 4.50Value for money
  • 4.59Customer support
  • 4.48Functionality

Pricing

Starting at $24.00 per month

Get Price
Top Alternative
LiveAgent

LiveAgent

4.7
(1746)

Ratings Breakdown

  • 4.57Ease of use
  • 4.65Value for money
  • 4.70Customer support
  • 4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Freshchat Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

2%

Shared Features with Freshchat

  • Interaction Tracking

Integrations Comparison

96%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

5%

Shared Integrations with Freshchat

  • Bird
  • Calendly
  • Klaviyo
See All
See Zendesk Suite Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

2%

Shared Features with Freshchat

  • Reporting/Analytics

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with Freshchat

  • No shared integrations
See Salesforce Service Cloud Screenshots
Slack

Slack

Starting Price: $8.75 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Slack

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
See All

5%

Shared Features with Freshchat

  • Interaction Tracking
  • Knowledge Base Management
  • Reporting/Analytics

Integrations Comparison

98%

Unique Integrations for Slack

  • 5pm
  • absence.io
  • Aha!
See All

2%

Shared Integrations with Freshchat

  • Freshdesk
  • Stripe
  • Zendesk Suite
See Slack Screenshots
LiveChat

LiveChat

4.6
(1705)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for LiveChat

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

7%

Shared Features with Freshchat

  • Interaction Tracking
  • Knowledge Base Management
  • Performance Metrics
See All

Integrations Comparison

91%

Unique Integrations for LiveChat

  • 1CRM
  • 1Password
  • 2way
See All

9%

Shared Integrations with Freshchat

  • Freshdesk
  • Landingi
  • Meta for Business
See All
See LiveChat Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

5%

Shared Features with Freshchat

  • Interaction Tracking
  • Remote Support
  • Task Management

Integrations Comparison

93%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

7%

Shared Integrations with Freshchat

  • Klaviyo
  • Meta for Business
  • Pipedrive
See All
See LiveAgent Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Tidio

  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Escalation
See All

7%

Shared Features with Freshchat

  • Knowledge Base Management
  • Performance Metrics
  • Real-time Conversations
See All

Integrations Comparison

88%

Unique Integrations for Tidio

  • Adobe Commerce
  • Agile CRM
  • BigCommerce
See All

12%

Shared Integrations with Freshchat

  • Klaviyo
  • Pipedrive
  • Shopify
See All
See Tidio Screenshots
Text Request

Text Request

4.6
(1193)

Starting Price: $59.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Text Request

  • 2-Way Messaging
  • Access Controls/Permissions
  • Activity Dashboard
See All

3%

Shared Features with Freshchat

  • Interaction Tracking
  • Reporting/Analytics

Integrations Comparison

89%

Unique Integrations for Text Request

  • Clio
  • FranConnect
  • HubSpot CRM
See All

11%

Shared Integrations with Freshchat

  • Pipedrive
See Text Request Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

5%

Shared Features with Freshchat

  • Interaction Tracking
  • Performance Metrics
  • Task Management

Integrations Comparison

92%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

8%

Shared Integrations with Freshchat

  • Freshsales
  • Meta for Business
  • Pipedrive
See All
See Freshdesk Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Intercom

  • Access Controls/Permissions
  • Activity Dashboard
  • Automated Responses
See All

5%

Shared Features with Freshchat

  • Automated Routing
  • Interaction Tracking
  • Knowledge Base Management

Integrations Comparison

90%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Aircall
See All

10%

Shared Integrations with Freshchat

  • Calendly
  • Klaviyo
  • Landingi
See All
See Intercom Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

7%

Shared Features with Freshchat

  • Automated Routing
  • Interaction Tracking
  • Knowledge Base Management
See All

Integrations Comparison

96%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

4%

Shared Integrations with Freshchat

  • Meta for Business
  • Pipedrive
  • Slack
See Zoho Desk Screenshots
Zipteams

Zipteams

4.7
(73)

Pricing: Available upon request

Free trial
Free version

Features Comparison

96%

Unique Features for Zipteams

  • Action Item Tracking
  • AI/Machine Learning
  • Calendar Sync
See All

4%

Shared Features with Freshchat

  • Reporting/Analytics

Integrations Comparison

91%

Unique Integrations for Zipteams

  • CallHippo
  • Google Workspace
  • HubSpot CRM
See All

9%

Shared Integrations with Freshchat

  • Pipedrive
See Zipteams Screenshots
Bitrix24

Bitrix24

4.2
(979)

Starting Price: 61.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Bitrix24

  • API
  • Approval Process Control
  • Approval Workflow
See All

0%

Shared Features with Freshchat

  • No shared features

Integrations Comparison

94%

Unique Integrations for Bitrix24

  • 3CX
  • Albato
  • Alegra
See All

6%

Shared Integrations with Freshchat

  • Meta for Business
  • Pipedrive
  • Stripe
See All
See Bitrix24 Screenshots
Tiledesk

Tiledesk

4.6
(154)

Starting Price: 15.00 per month

Free trial
Free version

Features Comparison

91%

Unique Features for Tiledesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

9%

Shared Features with Freshchat

  • Intent Recognition
  • Knowledge Base Management
  • Performance Metrics
See All

Integrations Comparison

87%

Unique Integrations for Tiledesk

  • Brevo
  • Customer.io
  • Dialogflow
See All

13%

Shared Integrations with Freshchat

  • Shopify
  • Stripe
See Tiledesk Screenshots
Crisp

Crisp

4.6
(146)

Starting Price: $45.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Crisp

  • Activity Dashboard
  • AI/Machine Learning
  • Alerts/Escalation
See All

10%

Shared Features with Freshchat

  • Automated Routing
  • Interaction Tracking
  • Knowledge Base Management
See All

Integrations Comparison

83%

Unique Integrations for Crisp

  • Adobe Commerce
  • Aircall
  • HubSpot CRM
See All

17%

Shared Integrations with Freshchat

  • Klaviyo
  • Pipedrive
  • Shopify
See All
See Crisp Screenshots
Gladly

Gladly

4.8
(137)

Pricing: Available upon request

Free trial
Free version

Features Comparison

92%

Unique Features for Gladly

  • AI/Machine Learning
  • Alerts/Escalation
  • API
See All

8%

Shared Features with Freshchat

  • Automated Routing
  • Interaction Tracking
  • Knowledge Base Management
See All

Integrations Comparison

91%

Unique Integrations for Gladly

  • Ada
  • Adobe Commerce
  • Asana
See All

9%

Shared Integrations with Freshchat

  • Klaviyo
  • Shopify
  • Slack
See Gladly Screenshots
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