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OverviewReviews
Alternatives
Kapture CX

Best 15 Kapture CX Alternatives

Kapture CX

Kapture CX

4.2
(40)

Starting Price: $39.00 per month

Free trial
Free version
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Preview of Top Kapture CX Alternatives

Main Product
Kapture CX

Kapture CX

4.2
(40)

Ratings Breakdown

  • 4.38Ease of use
  • 4.24Value for money
  • 4.26Customer support
  • 4.23Functionality

Pricing

Starting at $39.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
Supportbench

Supportbench

4.9
(116)

Ratings Breakdown

  • 4.77Ease of use
  • 4.84Value for money
  • 4.88Customer support
  • 4.73Functionality

Pricing

Starting at $32.00 per month

Get Price
Top Alternative
monday service

monday service

4.6
(108)

Ratings Breakdown

  • 4.58Ease of use
  • 4.35Value for money
  • 4.30Customer support
  • 4.50Functionality

Pricing

Starting at $26.00 per month

Get Price
Top Alternative
LiveAgent

LiveAgent

4.7
(1746)

Ratings Breakdown

  • 4.57Ease of use
  • 4.65Value for money
  • 4.70Customer support
  • 4.57Functionality

Pricing

Starting at $15.00 per month

Get Price
Top Alternative
Tidio

Tidio

4.7
(590)

Ratings Breakdown

  • 4.66Ease of use
  • 4.48Value for money
  • 4.63Customer support
  • 4.61Functionality

Pricing

Starting at $24.17 per month

Get Price

Kapture CX Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

2%

Shared Features with Kapture CX

  • Call Center Management

Integrations Comparison

97%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

3%

Shared Integrations with Kapture CX

  • FreshBooks
  • Google Analytics 360
  • Meta for Business
See All
See Zendesk Suite Screenshots
Supportbench

Supportbench

4.9
(116)

Starting Price: $32.00 per month

Free trial
Free version

Features Comparison

87%

Unique Features for Supportbench

  • Access Controls/Permissions
  • Activity Tracking
  • AI Copilot
See All

13%

Shared Features with Kapture CX

  • Alerts/Escalation
  • Call Center Management
  • Email Management
See All

Integrations Comparison

83%

Unique Integrations for Supportbench

  • Harvest
  • HubSpot CRM
  • Jira
See All

17%

Shared Integrations with Kapture CX

  • Meta for Business
  • Twitter/X
See Supportbench Screenshots
monday service

monday service

4.6
(108)

Starting Price: $26.00 per month

Free trial
Free version

Features Comparison

89%

Unique Features for monday service

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
See All

11%

Shared Features with Kapture CX

  • Alerts/Escalation
  • Real-Time Notifications
  • Self Service Portal
See All

Integrations Comparison

0%

Unique Integrations for monday service

  • No unique integrations

0%

Shared Integrations with Kapture CX

  • No shared integrations
See monday service Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

2%

Shared Features with Kapture CX

  • Task Management

Integrations Comparison

93%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

7%

Shared Integrations with Kapture CX

  • Google Analytics 360
  • Google Calendar
  • Meta for Business
See All
See LiveAgent Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Tidio

  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Notifications
See All

8%

Shared Features with Kapture CX

  • Alerts/Escalation
  • Email Management
  • Mobile Access
See All

Integrations Comparison

91%

Unique Integrations for Tidio

  • Adobe Commerce
  • Agile CRM
  • BigCommerce
See All

9%

Shared Integrations with Kapture CX

  • FreshBooks
  • Google Analytics 360
  • Shopify
See All
See Tidio Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Intercom

  • Access Controls/Permissions
  • Activity Dashboard
  • Automated Responses
See All

3%

Shared Features with Kapture CX

  • Real-Time Notifications
  • Self Service Portal

Integrations Comparison

92%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Aircall
See All

8%

Shared Integrations with Kapture CX

  • Google Analytics 360
  • Google Calendar
  • Grow
See All
See Intercom Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

8%

Shared Features with Kapture CX

  • Call Center Management
  • Email Management
  • Mobile Access
See All

Integrations Comparison

93%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

7%

Shared Integrations with Kapture CX

  • Google Analytics 360
  • Meta for Business
  • Plivo
See All
See Zoho Desk Screenshots
Wati

Wati

4.6
(203)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

94%

Unique Features for Wati

  • Activity Dashboard
  • AI Copilot
  • AI/Machine Learning
See All

6%

Shared Features with Kapture CX

  • Performance Metrics
  • Self Service Portal

Integrations Comparison

89%

Unique Integrations for Wati

  • HubSpot CMS Hub
  • Klaviyo
  • Pabbly Connect
See All

11%

Shared Integrations with Kapture CX

  • Shopify
See Wati Screenshots
Gladly

Gladly

4.8
(137)

Pricing: Available upon request

Free trial
Free version

Features Comparison

88%

Unique Features for Gladly

  • AI/Machine Learning
  • API
  • Automated Routing
See All

12%

Shared Features with Kapture CX

  • Alerts/Escalation
  • Call Center Management
  • Email Management
See All

Integrations Comparison

94%

Unique Integrations for Gladly

  • Ada
  • Adobe Commerce
  • Asana
See All

6%

Shared Integrations with Kapture CX

  • Shopify
  • Twitter/X
See Gladly Screenshots
Yonyx

Yonyx

4.7
(255)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

86%

Unique Features for Yonyx

  • Access Controls/Permissions
  • AI Copilot
  • API
See All

14%

Shared Features with Kapture CX

  • Call Center Management
  • Document Storage
  • Email Management
See All

Integrations Comparison

97%

Unique Integrations for Yonyx

  • Freshdesk
  • Google Chrome
  • NetSuite
See All

3%

Shared Integrations with Kapture CX

  • Oracle Service
See Yonyx Screenshots
Kustomer

Kustomer

4.6
(79)

Starting Price: $89.00 per month

Free trial
Free version

Features Comparison

86%

Unique Features for Kustomer

  • Activity Dashboard
  • Activity Tracking
  • AI Copilot
See All

14%

Shared Features with Kapture CX

  • Alerts/Escalation
  • Call Center Management
  • Email Management
See All

Integrations Comparison

94%

Unique Integrations for Kustomer

  • 8x8 Contact Center
  • Acuity Scheduling
  • Ada
See All

6%

Shared Integrations with Kapture CX

  • Meta for Business
  • Shopify
  • Twilio
See All
See Kustomer Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

12%

Shared Features with Kapture CX

  • Alerts/Escalation
  • Call Center Management
  • Email Management
See All

Integrations Comparison

91%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

9%

Shared Integrations with Kapture CX

  • FreshBooks
  • Google Analytics 360
  • Google Calendar
See All
See Freshdesk Screenshots
Hiver

Hiver

4.7
(145)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

86%

Unique Features for Hiver

  • Access Controls/Permissions
  • AI Copilot
  • Alerts/Notifications
See All

14%

Shared Features with Kapture CX

  • Alerts/Escalation
  • Email Management
  • Mobile Access
See All

Integrations Comparison

100%

Unique Integrations for Hiver

  • Aircall
  • Asana
  • Jira
See All

0%

Shared Integrations with Kapture CX

  • No shared integrations
See Hiver Screenshots
TeamSupport

TeamSupport

4.5
(847)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

85%

Unique Features for TeamSupport

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

15%

Shared Features with Kapture CX

  • Alerts/Escalation
  • Call Center Management
  • Document Storage
See All

Integrations Comparison

85%

Unique Integrations for TeamSupport

  • Beanstalk
  • Customer Thermometer
  • Dropbox Business
See All

15%

Shared Integrations with Kapture CX

  • Google Analytics 360
  • Google Calendar
  • Meta for Business
See All
See TeamSupport Screenshots
Front

Front

4.5
(284)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Front

  • Access Controls/Permissions
  • Alerts/Notifications
  • Archiving & Retention
See All

10%

Shared Features with Kapture CX

  • Alerts/Escalation
  • Call Center Management
  • Email Management
See All

Integrations Comparison

95%

Unique Integrations for Front

  • Aircall
  • Ariglad
  • Asana
See All

5%

Shared Integrations with Kapture CX

  • Meta for Business
  • Shopify
  • Twilio
See All
See Front Screenshots
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