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OverviewReviews
Alternatives
HelpSite

Best 15 HelpSite Alternatives

HelpSite

HelpSite

4.7
(68)

Starting Price: $14.99 per month

Free trial
Free version
On this page
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Preview of Top HelpSite Alternatives

Main Product
HelpSite

HelpSite

4.7
(68)

Ratings Breakdown

  • 4.78Ease of use
  • 4.82Value for money
  • 4.70Customer support
  • 4.43Functionality

Pricing

Starting at $14.99 per month

Get Price
Top Alternative
Document360

Document360

4.7
(290)

Ratings Breakdown

  • 4.66Ease of use
  • 4.46Value for money
  • 4.81Customer support
  • 4.46Functionality

Pricing

Available upon request

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
SysAid

SysAid

4.5
(501)

Ratings Breakdown

  • 4.48Ease of use
  • 4.54Value for money
  • 4.50Customer support
  • 4.46Functionality

Pricing

Available upon request

Get Price
Top Alternative
Freshservice

Freshservice

4.5
(631)

Ratings Breakdown

  • 4.54Ease of use
  • 4.41Value for money
  • 4.54Customer support
  • 4.28Functionality

Pricing

Starting at $29.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price

HelpSite Alternatives

Document360

Document360

4.7
(290)

Pricing: Available upon request

Free trial
Free version

Features Comparison

77%

Unique Features for Document360

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
See All

23%

Shared Features with HelpSite

  • API
  • Catalog Management
  • Content Management
See All

Integrations Comparison

100%

Unique Integrations for Document360

  • Amplitude
  • Crisp
  • Crowdin
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Document360 Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

3%

Shared Features with HelpSite

  • Catalog Management
  • Knowledge Management

Integrations Comparison

100%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Zendesk Suite Screenshots
SysAid

SysAid

4.5
(501)

Pricing: Available upon request

Free trial
Free version

Features Comparison

90%

Unique Features for SysAid

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
See All

10%

Shared Features with HelpSite

  • API
  • Document Storage
  • Full Text Search
See All

Integrations Comparison

100%

Unique Integrations for SysAid

  • Asana
  • Docusign
  • Google Calendar
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See SysAid Screenshots
Freshservice

Freshservice

4.5
(631)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Freshservice

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Escalation
See All

7%

Shared Features with HelpSite

  • API
  • Drag & Drop
  • Knowledge Management
See All

Integrations Comparison

100%

Unique Integrations for Freshservice

  • Amazon Redshift
  • BambooHR
  • Box
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Freshservice Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

7%

Shared Features with HelpSite

  • Catalog Management
  • Content Management
  • Knowledge Management
See All

Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Salesforce Service Cloud Screenshots
Confluence

Confluence

4.5
(3653)

Starting Price: $5.42 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Confluence

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

8%

Shared Features with HelpSite

  • Content Management
  • Document Storage
  • Drag & Drop
See All

Integrations Comparison

100%

Unique Integrations for Confluence

  • Bitbucket
  • Docusign
  • draw.io
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Confluence Screenshots
Microsoft SharePoint

Microsoft SharePoint

4.4
(5379)

Starting Price: $5.00 per month

Free trial
Free version

Features Comparison

87%

Unique Features for Microsoft SharePoint

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
See All

13%

Shared Features with HelpSite

  • Content Management
  • Drag & Drop
  • Full Text Search
See All

Integrations Comparison

100%

Unique Integrations for Microsoft SharePoint

  • Confluence
  • Dynamics 365
  • Microsoft 365
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Microsoft SharePoint Screenshots
Notion

Notion

4.7
(2679)

Starting Price: $12.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Notion

  • Activity Dashboard
  • Activity Tracking
  • Annotations
See All

8%

Shared Features with HelpSite

  • API
  • Content Management
  • Document Storage
See All

Integrations Comparison

100%

Unique Integrations for Notion

  • Adobe XD
  • Amplitude
  • ApiX-Drive
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Notion Screenshots
Guru

Guru

4.8
(639)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

85%

Unique Features for Guru

  • Access Controls/Permissions
  • Activity Tracking
  • Activity/News Feed
See All

15%

Shared Features with HelpSite

  • API
  • Catalog Management
  • Content Management
See All

Integrations Comparison

100%

Unique Integrations for Guru

  • Bamboo
  • Confluence
  • Conversational Cloud
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Guru Screenshots
Paperpile

Paperpile

4.8
(122)

Starting Price: $2.99 per month

Free trial
Free version

Features Comparison

60%

Unique Features for Paperpile

  • Content Library
  • Knowledge Base Management
  • Text Editing

40%

Shared Features with HelpSite

  • Content Management
  • Full Text Search

Integrations Comparison

100%

Unique Integrations for Paperpile

  • Google Docs
  • Google Drive

0%

Shared Integrations with HelpSite

  • No shared integrations
See Paperpile Screenshots
Slack

Slack

Starting Price: $8.75 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Slack

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
See All

8%

Shared Features with HelpSite

  • API
  • Content Management
  • Drag & Drop
See All

Integrations Comparison

100%

Unique Integrations for Slack

  • 5pm
  • absence.io
  • Aha!
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Slack Screenshots
Connecteam

Connecteam

4.6
(4854)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Connecteam

  • Accounting Integration
  • Address Book
  • Approval Process Control
See All

2%

Shared Features with HelpSite

  • Self Service Portal

Integrations Comparison

100%

Unique Integrations for Connecteam

  • ADP Next Gen HCM
  • ADP Workforce Now
  • Google Calendar
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Connecteam Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

5%

Shared Features with HelpSite

  • Content Management
  • Drag & Drop
  • Self Service Portal

Integrations Comparison

100%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See Freshdesk Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

5%

Shared Features with HelpSite

  • Catalog Management
  • Content Management
  • Drag & Drop

Integrations Comparison

100%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See LiveAgent Screenshots
IT Glue

IT Glue

4.6
(331)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

88%

Unique Features for IT Glue

  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
See All

12%

Shared Features with HelpSite

  • API
  • Document Storage
  • Drag & Drop
See All

Integrations Comparison

100%

Unique Integrations for IT Glue

  • Addigy
  • Atera
  • Autotask PSA
See All

0%

Shared Integrations with HelpSite

  • No shared integrations
See IT Glue Screenshots
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