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Zoho Desk Alternatives

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OverviewReviews
Alternatives
Zoho Desk

Best 15 Zoho Desk Alternatives

Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version
On this page
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Preview of Top Zoho Desk Alternatives

Main Product
Zoho Desk

Zoho Desk

4.5
(2207)

Ratings Breakdown

  • 4.39Ease of use
  • 4.46Value for money
  • 4.31Customer support
  • 4.46Functionality

Pricing

Starting at $9.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
SysAid

SysAid

4.5
(500)

Ratings Breakdown

  • 4.47Ease of use
  • 4.54Value for money
  • 4.50Customer support
  • 4.46Functionality

Pricing

Available upon request

Get Price
Top Alternative
Freshservice

Freshservice

4.5
(631)

Ratings Breakdown

  • 4.54Ease of use
  • 4.41Value for money
  • 4.54Customer support
  • 4.28Functionality

Pricing

Starting at $29.00 per month

Get Price
Top Alternative
Supportbench

Supportbench

4.9
(116)

Ratings Breakdown

  • 4.77Ease of use
  • 4.84Value for money
  • 4.88Customer support
  • 4.73Functionality

Pricing

Starting at $32.00 per month

Get Price
Top Alternative
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Ratings Breakdown

  • 4.10Ease of use
  • 4.16Value for money
  • 4.25Customer support
  • 4.40Functionality

Pricing

Starting at $25.00 per month

Get Price

Zoho Desk Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Zendesk Suite

  • Activity Dashboard
  • Archiving & Retention
  • Asset Tracking
See All

5%

Shared Features with Zoho Desk

  • Account Management
  • Audit Trail
  • Manual Dialer

Integrations Comparison

88%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

13%

Shared Integrations with Zoho Desk

  • Aircall
  • BigCommerce
  • Capsule
See All
See Zendesk Suite Screenshots
SysAid

SysAid

4.5
(500)

Pricing: Available upon request

Free trial
Free version

Features Comparison

98%

Unique Features for SysAid

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
See All

2%

Shared Features with Zoho Desk

  • Workflow Configuration

Integrations Comparison

71%

Unique Integrations for SysAid

  • Docusign
  • Google Calendar
  • Google Chat
See All

29%

Shared Integrations with Zoho Desk

  • Asana
  • Google Workspace
  • Harvest
See All
See SysAid Screenshots
Freshservice

Freshservice

4.5
(631)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Freshservice

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Escalation
See All

0%

Shared Features with Zoho Desk

  • No shared features

Integrations Comparison

80%

Unique Integrations for Freshservice

  • Amazon Redshift
  • BambooHR
  • Box
See All

20%

Shared Integrations with Zoho Desk

  • GitHub
  • Google Analytics 360
  • Harvest
See All
See Freshservice Screenshots
Supportbench

Supportbench

4.9
(116)

Starting Price: $32.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Supportbench

  • Access Controls/Permissions
  • Activity Tracking
  • AI Copilot
See All

0%

Shared Features with Zoho Desk

  • No shared features

Integrations Comparison

33%

Unique Integrations for Supportbench

  • HubSpot CRM
  • LiveChat
  • NinjaOne
See All

67%

Shared Integrations with Zoho Desk

  • Harvest
  • Jira
  • Meta for Business
See All
See Supportbench Screenshots
Salesforce Service Cloud

Salesforce Service Cloud

4.5
(810)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Salesforce Service Cloud

  • Accounting Integration
  • Alerts/Notifications
  • Autoresponders
See All

0%

Shared Features with Zoho Desk

  • No shared features

Integrations Comparison

94%

Unique Integrations for Salesforce Service Cloud

  • CRM Analytics
  • CXone Mpower
  • Elastic Enterprise Search
See All

6%

Shared Integrations with Zoho Desk

  • Salesforce Sales Cloud
See Salesforce Service Cloud Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

0%

Shared Features with Zoho Desk

  • No shared features

Integrations Comparison

75%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Ameyo
  • Box
See All

25%

Shared Integrations with Zoho Desk

  • Aircall
  • BigCommerce
  • Capsule
See All
See Freshdesk Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for LiveAgent

  • Activity Tracking
  • Agent Interface
  • Archiving & Retention
See All

2%

Shared Features with Zoho Desk

  • Account Management

Integrations Comparison

81%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

19%

Shared Integrations with Zoho Desk

  • Asana
  • BigCommerce
  • ClickSend
See All
See LiveAgent Screenshots
LiveChat

LiveChat

4.6
(1705)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for LiveChat

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

2%

Shared Features with Zoho Desk

  • Multi-Language

Integrations Comparison

83%

Unique Integrations for LiveChat

  • 1CRM
  • 1Password
  • 2way
See All

17%

Shared Integrations with Zoho Desk

  • Asana
  • BigCommerce
  • Breeze
See All
See LiveChat Screenshots
JIRA Service Management

JIRA Service Management

4.5
(755)

Starting Price: $20.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for JIRA Service Management

  • Access Controls/Permissions
  • Alerts/Escalation
  • Alerts/Notifications
See All

2%

Shared Features with Zoho Desk

  • Audit Trail

Integrations Comparison

86%

Unique Integrations for JIRA Service Management

  • 8x8 Contact Center
  • BigGantt
  • BigPicture
See All

14%

Shared Integrations with Zoho Desk

  • Asana
  • GitHub
  • Google Analytics 360
See All
See JIRA Service Management Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

100%

Unique Features for Tidio

  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Escalation
See All

0%

Shared Features with Zoho Desk

  • No shared features

Integrations Comparison

84%

Unique Integrations for Tidio

  • Adobe Commerce
  • Agile CRM
  • Brevo
See All

16%

Shared Integrations with Zoho Desk

  • BigCommerce
  • Capsule
  • Google Analytics 360
See All
See Tidio Screenshots
TeamDynamix

TeamDynamix

4.4
(150)

Pricing: Available upon request

Free trial
Free version

Features Comparison

98%

Unique Features for TeamDynamix

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

2%

Shared Features with Zoho Desk

  • Workflow Configuration

Integrations Comparison

0%

Unique Integrations for TeamDynamix

  • No unique integrations

0%

Shared Integrations with Zoho Desk

  • No shared integrations
See TeamDynamix Screenshots
HelpDesk

HelpDesk

4.6
(170)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for HelpDesk

  • Activity Dashboard
  • Activity Tracking
  • AI Copilot
See All

2%

Shared Features with Zoho Desk

  • On-Demand Communications

Integrations Comparison

64%

Unique Integrations for HelpDesk

  • Chatbot
  • HubSpot CRM
  • LiveChat
See All

36%

Shared Integrations with Zoho Desk

  • GitHub
  • Jira
  • Slack
See All
See HelpDesk Screenshots
Intercom

Intercom

4.5
(1129)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Intercom

  • Access Controls/Permissions
  • Activity Dashboard
  • Automated Responses
See All

2%

Shared Features with Zoho Desk

  • SMS Messaging

Integrations Comparison

81%

Unique Integrations for Intercom

  • 24sessions
  • Affogata
  • Archbee
See All

19%

Shared Integrations with Zoho Desk

  • Aircall
  • AskNicely
  • GitHub
See All
See Intercom Screenshots
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

4.4
(224)

Starting Price: $16.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for ManageEngine ServiceDesk Plus

  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
See All

2%

Shared Features with Zoho Desk

  • Audit Trail

Integrations Comparison

63%

Unique Integrations for ManageEngine ServiceDesk Plus

  • ManageEngine ADManager Plus
  • ManageEngine ADSelfService Plus
  • ManageEngine Analytics Plus
See All

38%

Shared Integrations with Zoho Desk

  • Jira
  • Microsoft Teams
  • Zoho Analytics
See All
See ManageEngine ServiceDesk Plus Screenshots
BOSSDesk

BOSSDesk

4.6
(138)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

100%

Unique Features for BOSSDesk

  • Access Controls/Permissions
  • Activity Dashboard
  • AI Copilot
See All

0%

Shared Features with Zoho Desk

  • No shared features

Integrations Comparison

67%

Unique Integrations for BOSSDesk

  • ChatGPT
  • TeamViewer

33%

Shared Integrations with Zoho Desk

  • Zapier
See BOSSDesk Screenshots

Popular Zoho Desk Comparisons

Zendesk Suite
Zendesk Suite vs Zoho Desk
Freshdesk
Freshdesk vs Zoho Desk
LiveAgent
LiveAgent vs Zoho Desk
LiveChat
LiveChat vs Zoho Desk
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