1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Knowledge Management Software

/

ScreenSteps

/

ScreenSteps Alternatives

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

OverviewReviews
Alternatives
ScreenSteps

Best 15 ScreenSteps Alternatives

ScreenSteps

ScreenSteps

4.8
(16)

Starting Price: $239.00 per month

Free trial
Free version
On this page
  • Top Alternatives Preview
  • Alternatives

Preview of Top ScreenSteps Alternatives

Main Product
ScreenSteps

ScreenSteps

4.8
(16)

Ratings Breakdown

  • 4.44Ease of use
  • 4.67Value for money
  • 4.93Customer support
  • 4.56Functionality

Pricing

Starting at $239.00 per month

Get Price
Top Alternative
Document360

Document360

4.7
(290)

Ratings Breakdown

  • 4.66Ease of use
  • 4.46Value for money
  • 4.81Customer support
  • 4.46Functionality

Pricing

Available upon request

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
SysAid

SysAid

4.5
(501)

Ratings Breakdown

  • 4.48Ease of use
  • 4.54Value for money
  • 4.50Customer support
  • 4.46Functionality

Pricing

Available upon request

Get Price
Top Alternative
TeamViewer

TeamViewer

Ratings Breakdown

  • 4.61Ease of use
  • 4.37Value for money
  • 4.30Customer support
  • 4.56Functionality

Pricing

Starting at $24.90 per month

Get Price
Top Alternative
Zoho Assist

Zoho Assist

4.7
(1333)

Ratings Breakdown

  • 4.71Ease of use
  • 4.70Value for money
  • 4.62Customer support
  • 4.63Functionality

Pricing

Starting at ₹480.00 per month

Get Price

ScreenSteps Alternatives

Document360

Document360

4.7
(290)

Pricing: Available upon request

Free trial
Free version

Features Comparison

85%

Unique Features for Document360

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
See All

15%

Shared Features with ScreenSteps

  • Catalog Management
  • Collaboration Tools
  • Content Management
See All

Integrations Comparison

96%

Unique Integrations for Document360

  • Amplitude
  • Crisp
  • Crowdin
See All

4%

Shared Integrations with ScreenSteps

  • Zendesk Suite
See Document360 Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

3%

Shared Features with ScreenSteps

  • Catalog Management
  • Collaboration Tools

Integrations Comparison

100%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

0%

Shared Integrations with ScreenSteps

  • No shared integrations
See Zendesk Suite Screenshots
SysAid

SysAid

4.5
(501)

Pricing: Available upon request

Free trial
Free version

Features Comparison

95%

Unique Features for SysAid

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
See All

5%

Shared Features with ScreenSteps

  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal

Integrations Comparison

100%

Unique Integrations for SysAid

  • Asana
  • Docusign
  • Google Calendar
See All

0%

Shared Integrations with ScreenSteps

  • No shared integrations
See SysAid Screenshots
TeamViewer

TeamViewer

Starting Price: $24.90 per month

Free trial
Free version

Features Comparison

97%

Unique Features for TeamViewer

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Escalation
See All

3%

Shared Features with ScreenSteps

  • Collaboration Tools
  • Self Service Portal

Integrations Comparison

95%

Unique Integrations for TeamViewer

  • AnyDesk
  • Dynamics 365 Business Central
  • Freshdesk
See All

5%

Shared Integrations with ScreenSteps

  • Zendesk Suite
See TeamViewer Screenshots
Zoho Assist

Zoho Assist

4.7
(1333)

Starting Price: 480.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zoho Assist

  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Notifications
See All

3%

Shared Features with ScreenSteps

  • Collaboration Tools
  • Self Service Portal

Integrations Comparison

94%

Unique Integrations for Zoho Assist

  • Freshdesk
  • Google Workspace
  • Jira
See All

6%

Shared Integrations with ScreenSteps

  • Zendesk Suite
See Zoho Assist Screenshots
LiveChat

LiveChat

4.6
(1705)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for LiveChat

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

3%

Shared Features with ScreenSteps

  • Knowledge Base Management
  • Self Service Portal

Integrations Comparison

99%

Unique Integrations for LiveChat

  • 1CRM
  • 1Password
  • 2way
See All

1%

Shared Integrations with ScreenSteps

  • Zendesk Suite
See LiveChat Screenshots
Guru

Guru

4.8
(639)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Guru

  • Access Controls/Permissions
  • Activity Tracking
  • Activity/News Feed
See All

10%

Shared Features with ScreenSteps

  • Catalog Management
  • Collaboration Tools
  • Content Management
See All

Integrations Comparison

98%

Unique Integrations for Guru

  • Bamboo
  • Confluence
  • Conversational Cloud
See All

3%

Shared Integrations with ScreenSteps

  • Zendesk Suite
See Guru Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for LiveAgent

  • Account Management
  • Activity Tracking
  • Agent Interface
See All

3%

Shared Features with ScreenSteps

  • Catalog Management
  • Content Management

Integrations Comparison

100%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

0%

Shared Integrations with ScreenSteps

  • No shared integrations
See LiveAgent Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
See All

3%

Shared Features with ScreenSteps

  • Content Management
  • Self Service Portal

Integrations Comparison

100%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

0%

Shared Integrations with ScreenSteps

  • No shared integrations
See Freshdesk Screenshots
ServiceNow

ServiceNow

4.5
(340)

Starting Price: $100.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for ServiceNow

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
See All

3%

Shared Features with ScreenSteps

  • Knowledge Base Management
  • Self Service Portal

Integrations Comparison

100%

Unique Integrations for ServiceNow

  • 3CLogic
  • AlertOps
  • Apiiro
See All

0%

Shared Integrations with ScreenSteps

  • No shared integrations
See ServiceNow Screenshots
Crisp

Crisp

4.6
(146)

Starting Price: $45.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Crisp

  • Activity Dashboard
  • AI/Machine Learning
  • Alerts/Escalation
See All

3%

Shared Features with ScreenSteps

  • Knowledge Base Management
  • Self Service Portal

Integrations Comparison

100%

Unique Integrations for Crisp

  • Adobe Commerce
  • Aircall
  • HubSpot CRM
See All

0%

Shared Integrations with ScreenSteps

  • No shared integrations
See Crisp Screenshots
Zoho Desk

Zoho Desk

4.5
(2207)

Starting Price: $9.00 per month

Free trial
Free version

Features Comparison

97%

Unique Features for Zoho Desk

  • Account Management
  • Activity Dashboard
  • API
See All

3%

Shared Features with ScreenSteps

  • Content Management
  • Knowledge Base Management

Integrations Comparison

100%

Unique Integrations for Zoho Desk

  • Aircall
  • Alegra
  • APPSeCONNECT
See All

0%

Shared Integrations with ScreenSteps

  • No shared integrations
See Zoho Desk Screenshots
Notion

Notion

4.7
(2679)

Starting Price: $12.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Notion

  • Activity Dashboard
  • Activity Tracking
  • Annotations
See All

5%

Shared Features with ScreenSteps

  • Collaboration Tools
  • Content Management
  • Knowledge Base Management

Integrations Comparison

99%

Unique Integrations for Notion

  • Adobe XD
  • Amplitude
  • ApiX-Drive
See All

1%

Shared Integrations with ScreenSteps

  • Zendesk Suite
See Notion Screenshots
Tidio

Tidio

4.7
(590)

Starting Price: $24.17 per month

Free trial
Free version

Features Comparison

98%

Unique Features for Tidio

  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Escalation
See All

2%

Shared Features with ScreenSteps

  • Knowledge Base Management

Integrations Comparison

98%

Unique Integrations for Tidio

  • Adobe Commerce
  • Agile CRM
  • BigCommerce
See All

2%

Shared Integrations with ScreenSteps

  • Zendesk Suite
See Tidio Screenshots
HelpDesk

HelpDesk

4.6
(170)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

98%

Unique Features for HelpDesk

  • Activity Dashboard
  • Activity Tracking
  • AI Copilot
See All

2%

Shared Features with ScreenSteps

  • Self Service Portal

Integrations Comparison

100%

Unique Integrations for HelpDesk

  • Chatbot
  • GitHub
  • HubSpot CRM
See All

0%

Shared Integrations with ScreenSteps

  • No shared integrations
See HelpDesk Screenshots
Advisor Get Price CTA Image

Still Not Sure?

Our experts can help you compare ScreenSteps with other top options, so you can find the best fit for your needs.