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Nextiva Contact Center Alternatives

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OverviewReviews
Alternatives
Nextiva Contact Center

Best 15 Nextiva Contact Center Alternatives

Nextiva Contact Center

Nextiva Contact Center

4.5
(112)

Starting Price: $30.00 per month

Free trial
Free version
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  • Alternatives
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Preview of Top Nextiva Contact Center Alternatives

Main Product
Nextiva Contact Center

Nextiva Contact Center

4.5
(112)

Ratings Breakdown

  • 4.46Ease of use
  • 4.42Value for money
  • 4.50Customer support
  • 4.40Functionality

Pricing

Starting at $30.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4065)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $55.00 per month

Get Price
Top Alternative
CallTools

CallTools

4.8
(153)

Ratings Breakdown

  • 4.72Ease of use
  • 4.86Value for money
  • 4.83Customer support
  • 4.82Functionality

Pricing

Starting at $79.99 per month

Get Price
Top Alternative
Five9

Five9

4.2
(481)

Ratings Breakdown

  • 4.24Ease of use
  • 4.02Value for money
  • 4.32Customer support
  • 4.11Functionality

Pricing

Starting at $119.00 per month

Get Price
Top Alternative
Readymode

Readymode

4.5
(60)

Ratings Breakdown

  • 4.48Ease of use
  • 4.31Value for money
  • 4.36Customer support
  • 4.49Functionality

Pricing

Starting at $199.00 per month

Get Price
Top Alternative
DialedIn CCaaS

DialedIn CCaaS

4.8
(291)

Ratings Breakdown

  • 4.84Ease of use
  • 4.70Value for money
  • 4.79Customer support
  • 4.76Functionality

Pricing

Starting at $25.00 per month

Get Price

Nextiva Contact Center Alternatives

Zendesk Suite

Zendesk Suite

4.4
(4065)

Starting Price: $55.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

5%

Shared Features with Nextiva Contact Center

  • Communication Management
  • Customer History
  • Voice Mail

Integrations Comparison

100%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Zendesk Suite Screenshots
CallTools

CallTools

4.8
(153)

Starting Price: $79.99 per month

Free trial
Free version

Features Comparison

93%

Unique Features for CallTools

  • Activity Dashboard
  • Alerts/Escalation
  • API
See All

7%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Third-Party Integrations
  • Voice Mail

Integrations Comparison

100%

Unique Integrations for CallTools

  • 3CLogic
  • Adobe Commerce
  • Avaya Experience Platform
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See CallTools Screenshots
Five9

Five9

4.2
(481)

Starting Price: $119.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Five9

  • AI Copilot
  • AI/Machine Learning
  • Alerts/Escalation
See All

8%

Shared Features with Nextiva Contact Center

  • Automated Routing
  • Performance Metrics
  • Queue Management
See All

Integrations Comparison

100%

Unique Integrations for Five9

  • Dynamics 365
  • Freshdesk
  • Microsoft Teams
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Five9 Screenshots
Readymode

Readymode

4.5
(60)

Starting Price: $199.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Readymode

  • Activity Dashboard
  • Answering Machine Detection
  • Auto-Dialer
See All

7%

Shared Features with Nextiva Contact Center

  • Queue Management
  • Voice Mail

Integrations Comparison

100%

Unique Integrations for Readymode

  • ActiveCampaign
  • Agile CRM
  • ClickSend
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Readymode Screenshots
DialedIn CCaaS

DialedIn CCaaS

4.8
(291)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

91%

Unique Features for DialedIn CCaaS

  • Activity Dashboard
  • Agent Interface
  • Alerts/Escalation
See All

9%

Shared Features with Nextiva Contact Center

  • Automated Routing
  • Queue Management
  • Voice Mail
See All

Integrations Comparison

100%

Unique Integrations for DialedIn CCaaS

  • HubSpot CMS Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See DialedIn CCaaS Screenshots
Convoso

Convoso

4.5
(370)

Starting Price: $90.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Convoso

  • Alerts/Notifications
  • API
  • Auto-Dialer
See All

8%

Shared Features with Nextiva Contact Center

  • Automated Routing
  • Customer History
  • Queue Management
See All

Integrations Comparison

100%

Unique Integrations for Convoso

  • Balto
  • Dynamics 365 Business Central
  • Google Maps
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Convoso Screenshots
Amazon Connect

Amazon Connect

4.5
(89)

Pricing: Available upon request

Free trial
Free version

Features Comparison

86%

Unique Features for Amazon Connect

  • API
  • Automated Responses
  • Automatic Call Distribution
See All

14%

Shared Features with Nextiva Contact Center

  • Automated Routing
  • Third-Party Integrations
  • Voice Mail

Integrations Comparison

100%

Unique Integrations for Amazon Connect

  • Aceyus
  • Amazon Aurora
  • Amazon DynamoDB
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Amazon Connect Screenshots
Ringover

Ringover

4.7
(823)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Ringover

  • Access Controls/Permissions
  • Activity Dashboard
  • Agent Interface
See All

10%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Automated Routing
  • Communication Management
See All

Integrations Comparison

100%

Unique Integrations for Ringover

  • Access Vincere Evo
  • ActiveCampaign
  • Amazon S3
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Ringover Screenshots
LiveAgent

LiveAgent

4.7
(1746)

Starting Price: $15.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for LiveAgent

  • Account Management
  • Agent Interface
  • Archiving & Retention
See All

5%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Customer History
  • VoIP Connection

Integrations Comparison

100%

Unique Integrations for LiveAgent

  • Actio
  • ActiveCampaign
  • Adobe Commerce
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See LiveAgent Screenshots
Nextiva

Nextiva

4.6
(914)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Nextiva

  • Activity Dashboard
  • Agent Interface
  • Alerts/Escalation
See All

10%

Shared Features with Nextiva Contact Center

  • Automated Routing
  • Performance Metrics
  • Queue Management
See All

Integrations Comparison

100%

Unique Integrations for Nextiva

  • Act!
  • Bullhorn ATS & CRM
  • ConnectWise Automate
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Nextiva Screenshots
Calabrio ONE

Calabrio ONE

4.5
(263)

Starting Price: $295.00 one time

Free trial
Free version

Features Comparison

90%

Unique Features for Calabrio ONE

  • Agent Interface
  • AI/Machine Learning
  • Alerts/Escalation
See All

10%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • For Call Centers
  • Queue Management
See All

Integrations Comparison

0%

Unique Integrations for Calabrio ONE

  • No unique integrations

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Calabrio ONE Screenshots
CloudAgent

CloudAgent

4.5
(32)

Starting Price: $45.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for CloudAgent

  • Automatic Call Distribution
  • Call Center Management
  • Call Logging
See All

10%

Shared Features with Nextiva Contact Center

  • VoIP Connection

Integrations Comparison

100%

Unique Integrations for CloudAgent

  • Freshdesk
  • Google Analytics 360
  • Mixpanel
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See CloudAgent Screenshots
CallHippo

CallHippo

4.4
(671)

Starting Price: $18.00 per month

Free trial
Free version

Features Comparison

84%

Unique Features for CallHippo

  • Access Controls/Permissions
  • Activity Dashboard
  • Agent Interface
See All

16%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Automated Routing
  • Queue Management
See All

Integrations Comparison

100%

Unique Integrations for CallHippo

  • Airtable
  • Constant Contact
  • Dynamics 365
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See CallHippo Screenshots
Freshdesk

Freshdesk

4.5
(3395)

Starting Price: $19.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Freshdesk

  • Access Controls/Permissions
  • Activity Dashboard
  • AI Copilot
See All

5%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Communication Management
  • Performance Metrics

Integrations Comparison

100%

Unique Integrations for Freshdesk

  • Adobe Commerce
  • Aircall
  • Ameyo
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Freshdesk Screenshots
CXone Mpower

CXone Mpower

4.2
(581)

Starting Price: $71.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for CXone Mpower

  • Access Controls/Permissions
  • Activity Dashboard
  • AI Copilot
See All

10%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Automated Routing
  • For Call Centers
See All

Integrations Comparison

100%

Unique Integrations for CXone Mpower

  • AnswerDash
  • Bullhorn ATS & CRM
  • CallVU
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See CXone Mpower Screenshots

Popular Nextiva Contact Center Comparisons

Ringover
Ringover vs Nextiva Contact Center
CallTools
CallTools vs Nextiva Contact Center
Convoso
Convoso vs Nextiva Contact Center
Zendesk Suite
Zendesk Suite vs Nextiva Contact Center
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