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Alternatives
Nextiva Contact Center

Best 15 Nextiva Contact Center Alternatives

Nextiva Contact Center

Nextiva Contact Center

4.5
(112)

Starting Price: $30.00 per month

Free trial
Free version
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Preview of Top Nextiva Contact Center Alternatives

Main Product
Nextiva Contact Center

Nextiva Contact Center

4.5
(112)

Ratings Breakdown

  • 4.46Ease of use
  • 4.42Value for money
  • 4.50Customer support
  • 4.40Functionality

Pricing

Starting at $30.00 per month

Get Price
Top Alternative
RingEX

RingEX

4.2
(1200)

Ratings Breakdown

  • 4.22Ease of use
  • 4.05Value for money
  • 4.02Customer support
  • 4.27Functionality

Pricing

Starting at $30.00 per month

Get Price
Top Alternative
Zendesk Suite

Zendesk Suite

4.4
(4066)

Ratings Breakdown

  • 4.33Ease of use
  • 4.16Value for money
  • 4.26Customer support
  • 4.36Functionality

Pricing

Starting at $39.00 per month

Get Price
Top Alternative
Ultatel Cloud Business Phone System

Ultatel Cloud Business Phone System

4.7
(41)

Ratings Breakdown

  • 4.63Ease of use
  • 4.75Value for money
  • 4.90Customer support
  • 4.56Functionality

Pricing

Starting at $18.00 per month

Get Price
Top Alternative
Amazon Connect

Amazon Connect

4.5
(90)

Ratings Breakdown

  • 4.47Ease of use
  • 4.33Value for money
  • 4.42Customer support
  • 4.36Functionality

Pricing

Available upon request

Get Price
Top Alternative
CallTools

CallTools

4.8
(153)

Ratings Breakdown

  • 4.72Ease of use
  • 4.86Value for money
  • 4.83Customer support
  • 4.82Functionality

Pricing

Available upon request

Get Price

Nextiva Contact Center Alternatives

RingEX

RingEX

4.2
(1200)

Starting Price: $30.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for RingEX

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
See All

10%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Automated Routing
  • Communication Management
See All

Integrations Comparison

100%

Unique Integrations for RingEX

  • Box
  • Dropbox Business
  • Google Workspace
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See RingEX Screenshots
Zendesk Suite

Zendesk Suite

4.4
(4066)

Starting Price: $39.00 per month

Free trial
Free version

Features Comparison

95%

Unique Features for Zendesk Suite

  • Account Management
  • Activity Dashboard
  • Archiving & Retention
See All

5%

Shared Features with Nextiva Contact Center

  • Communication Management
  • Customer History
  • Voice Mail

Integrations Comparison

100%

Unique Integrations for Zendesk Suite

  • 123FormBuilder
  • 3CLogic
  • ActiveCampaign
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Zendesk Suite Screenshots
Ultatel Cloud Business Phone System

Ultatel Cloud Business Phone System

4.7
(41)

Starting Price: $18.00 per month

Free trial
Free version

Features Comparison

89%

Unique Features for Ultatel Cloud Business Phone System

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
See All

11%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Communication Management
  • Voice Mail
See All

Integrations Comparison

100%

Unique Integrations for Ultatel Cloud Business Phone System

  • HubSpot CRM
  • Microsoft Teams
  • Pipedrive
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Ultatel Cloud Business Phone System Screenshots
Amazon Connect

Amazon Connect

4.5
(90)

Pricing: Available upon request

Free trial
Free version

Features Comparison

86%

Unique Features for Amazon Connect

  • API
  • Automated Responses
  • Automatic Call Distribution
See All

14%

Shared Features with Nextiva Contact Center

  • Automated Routing
  • Third-Party Integrations
  • Voice Mail

Integrations Comparison

100%

Unique Integrations for Amazon Connect

  • Aceyus
  • Amazon Aurora
  • Amazon DynamoDB
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Amazon Connect Screenshots
CallTools

CallTools

4.8
(153)

Pricing: Available upon request

Free trial
Free version

Features Comparison

93%

Unique Features for CallTools

  • Activity Dashboard
  • Alerts/Escalation
  • API
See All

7%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Third-Party Integrations
  • Voice Mail

Integrations Comparison

100%

Unique Integrations for CallTools

  • 3CLogic
  • Adobe Commerce
  • Avaya Experience Platform
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See CallTools Screenshots
Five9

Five9

4.2
(481)

Starting Price: $119.00 per month

Free trial
Free version

Features Comparison

92%

Unique Features for Five9

  • AI Copilot
  • AI/Machine Learning
  • Alerts/Escalation
See All

8%

Shared Features with Nextiva Contact Center

  • Automated Routing
  • Performance Metrics
  • Queue Management
See All

Integrations Comparison

100%

Unique Integrations for Five9

  • Dynamics 365
  • Freshdesk
  • Microsoft Teams
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Five9 Screenshots
Dialpad

Dialpad

4.2
(562)

Starting Price: $27.00 per month

Free trial
Free version

Features Comparison

87%

Unique Features for Dialpad

  • Access Controls/Permissions
  • Agent Interface
  • Alerts/Escalation
See All

13%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Automated Routing
  • Communication Management
See All

Integrations Comparison

100%

Unique Integrations for Dialpad

  • Alexa
  • AzureDesk
  • Bullhorn ATS & CRM
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Dialpad Screenshots
Readymode

Readymode

4.5
(61)

Starting Price: $199.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for Readymode

  • Activity Dashboard
  • Answering Machine Detection
  • Auto-Dialer
See All

7%

Shared Features with Nextiva Contact Center

  • Queue Management
  • Voice Mail

Integrations Comparison

100%

Unique Integrations for Readymode

  • ActiveCampaign
  • Agile CRM
  • ClickSend
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Readymode Screenshots
Ringover

Ringover

4.7
(834)

Starting Price: $29.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Ringover

  • Access Controls/Permissions
  • Activity Dashboard
  • Agent Interface
See All

10%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Automated Routing
  • Communication Management
See All

Integrations Comparison

100%

Unique Integrations for Ringover

  • Access Vincere Evo
  • ActiveCampaign
  • Amazon S3
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Ringover Screenshots
Nextiva

Nextiva

4.6
(914)

Starting Price: $25.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Nextiva

  • Activity Dashboard
  • Agent Interface
  • Alerts/Escalation
See All

10%

Shared Features with Nextiva Contact Center

  • Automated Routing
  • Performance Metrics
  • Queue Management
See All

Integrations Comparison

100%

Unique Integrations for Nextiva

  • Act!
  • Bullhorn ATS & CRM
  • ConnectWise Automate
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Nextiva Screenshots
CloudAgent

CloudAgent

4.5
(32)

Starting Price: $45.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for CloudAgent

  • Automatic Call Distribution
  • Call Center Management
  • Call Logging
See All

10%

Shared Features with Nextiva Contact Center

  • VoIP Connection

Integrations Comparison

100%

Unique Integrations for CloudAgent

  • Freshdesk
  • Google Analytics 360
  • Mixpanel
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See CloudAgent Screenshots
3CX

3CX

4.4
(463)

Starting Price: $350.00 per year

Free trial
Free version

Features Comparison

93%

Unique Features for 3CX

  • Activity Dashboard
  • Activity/News Feed
  • Alerts/Notifications
See All

7%

Shared Features with Nextiva Contact Center

  • Communication Management
  • Queue Management
  • Voice Mail
See All

Integrations Comparison

100%

Unique Integrations for 3CX

  • Act!
  • Bitrix24
  • ConnectWise CPQ
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See 3CX Screenshots
Ooma Office

Ooma Office

4.4
(248)

Starting Price: $19.95 per month

Free trial
Free version

Features Comparison

94%

Unique Features for Ooma Office

  • Access Controls/Permissions
  • Alerts/Notifications
  • Automated Attendant
See All

6%

Shared Features with Nextiva Contact Center

  • Voice Mail
  • VoIP Connection

Integrations Comparison

0%

Unique Integrations for Ooma Office

  • No unique integrations

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Ooma Office Screenshots
8x8 Work

8x8 Work

4.1
(309)

Starting Price: $24.00 per month

Free trial
Free version

Features Comparison

93%

Unique Features for 8x8 Work

  • Access Controls/Permissions
  • Alerts/Notifications
  • API
See All

7%

Shared Features with Nextiva Contact Center

  • Activity Tracking
  • Communication Management
  • Voice Mail
See All

Integrations Comparison

100%

Unique Integrations for 8x8 Work

  • Copper
  • Freshdesk
  • Gmail
See All

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See 8x8 Work Screenshots
Zoom Phone

Zoom Phone

4.5
(242)

Starting Price: $10.00 per month

Free trial
Free version

Features Comparison

90%

Unique Features for Zoom Phone

  • Access Controls/Permissions
  • Alerts/Notifications
  • API
See All

10%

Shared Features with Nextiva Contact Center

  • Queue Management
  • Voice Mail
  • VoIP Connection

Integrations Comparison

0%

Unique Integrations for Zoom Phone

  • No unique integrations

0%

Shared Integrations with Nextiva Contact Center

  • No shared integrations
See Zoom Phone Screenshots
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