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Workforce management refers to the complex systems and processes used to schedule employees, track workforce time and attendance, and manage absences. Given the complexity of scheduling, technology and volume of employees, traditional systems of punching a time card and submitting written requests can be incredibly cumbersome. HR software developers understand organizations’ needs for increased efficiency, reduction in clerical work and streamlined processes to ensure minimal chance for human error. In fact, there are well over 180 different software systems that do just that. For organizations large and small, though, finding the right tool is essential for the successful utilization of their workforce. We’ve written this buyer’s guide to help you review top workforce management systems and determine the right solution for you.
Here’s what we’ll cover:
Workforce management software solutions automate the full spectrum of processes required to effectively distribute workers and track time/attendance. There are integrated suites available to streamline the process, allowing managers to spend less time filing paperwork and more time ensuring their operations run smoothly and efficiently.
There are also best-of-breed solutions designed specifically to manage the timekeeping needs for a large workforce, often easily integrated with HR management system (HRMS) and payroll systems. With a total workforce management system, the time spent managing time off requests, shift trades and absence tracking is drastically reduced. The Software-as-a-Service (SaaS) module now offers employees and managers even greater accessibility from anywhere there is an Internet connection.
Before reviewing workforce management tools, it’s important to assess what type of buyer you are. We believe that the majority of buyers fit into one of these categories:
|These types of buyers...||Should evaluate these systems...|
|Best-of-breed buyer||Kronos Workforce Central, TimeForce, LaborView|
|Integrated suite buyer||Sage Abra HRMS, Epicor HCM, Omniprise|
|Cost-conscious buyers||OpTime, adiOffice, Ascent Workzone|
Whether you are looking to update your entire HR suite with an integrated system or deploy a standalone, best-of-breed system, workforce management solutions can help you streamline your operations throughout your organization. By creating more efficient ways to schedule shifts, track time, and submit requests, both managers and employees alike can make better use of their working hours. Managers can grant time off, approve shift trades, and track absences at the click of a button. And clock in/out functions record time for all hourly employees automatically, and managers are able to view real-time attendance reports for quick reference. Automated systems minimize the margin for error in payroll, drastically reducing the time spent making corrections and issuing new checks. When it comes to creating efficiency and managing time, an outdated, paper-based system simply cannot keep pace given the time demands and complexities of your team.
The following topics have been popular discussion points amongst HR technology experts: