Home

/

Customer Satisfaction Software

/

Page 2

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Best Customer Satisfaction Software of 2026 - Page 2

Updated January 27, 2025 at 9:52 AM

Compare Products

Showing 26 - 50 of 282 products

Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary e...Read more about Contentsquare

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+42 more

Contentsquare's Best Rated Features

5.0Behavioral Analytics

See All

Contentsquare's Worst Rated Features

3.83Real-Time Notifications

See All

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It h...Read more about Jotform

Free trial
Free version
Integrations
Google Drive
Google Drive
+92 more

Jotform's Best Rated Features

4.86Goal Management

See All

Jotform's Worst Rated Features

3.57Audit Management

See All

SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to...Read more about SurveyLab

Free trial
Free version
Integrations
Google Drive
Google Drive
+15 more

SurveyLab's Best Rated Features

5.0Reporting/Analytics

See All

SurveyLab's Worst Rated Features

5.0Reporting/Analytics

See All

LiveAgent is a cloud-based help Ddsk solution for eCommerce businesses at the small and midsize levels. The platform offers live...Read more about LiveAgent

Free trial
Free version
Integrations
PayPal
PayPal
+104 more

LiveAgent's Best Rated Features

5.0Real-Time Monitoring

See All

LiveAgent's Worst Rated Features

3.75Mobile App

See All

Great Recruiters is a cloud-based platform that helps businesses of all sizes streamline reputation and experience management op...Read more about Great Recruiters

Free trial
Free version

Great Recruiters's Best Rated Features

4.83Review Monitoring

See All

Great Recruiters's Worst Rated Features

4.83Sentiment Analysis

See All

RateMyService is a tool that helps you insert customer satisfaction (CSAT) surveys in agent or staff email signatures. It was bu...Read more about Rate My Service

Free trial
Free version

Rate My Service's Best Rated Features

4.83Feedback Management

See All

Rate My Service's Worst Rated Features

4.44Data Import/Export

See All

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable...Read more about Birdeye

Free trial
Free version
Integrations
PayPal
PayPal
+105 more

Birdeye's Best Rated Features

5.0Support Ticket Management

See All

Birdeye's Worst Rated Features

3.67Question Branching

See All

Enhance contact center productivity using Playvox Workforce Engagement Management. Maintain service excellence with precise staf...Read more about Playvox

Free trial
Free version
Integrations
Slack
Slack
+21 more

Playvox's Best Rated Features

5.0Feedback Management

See All

Playvox's Worst Rated Features

4.50Customer Experience Management

See All

monday CRM is a sales platform that helps businesses streamline sales cycle. The platform caters to a range of industries, such ...Read more about monday CRM

Free trial
Free version
Integrations
Google Drive
Google Drive
+25 more

monday CRM's Best Rated Features

4.89Customizable Templates

See All

monday CRM's Worst Rated Features

3.74Territory Management

See All

Feedbucket is an easy-to-use website feedback and bug-reporting tool. Get more effective feedback and bug-reporting process for ...Read more about Feedbucket

Free trial
Free version
Integrations
Slack
Slack
+5 more

Feedbucket's Best Rated Features

5.0Issue Tracking

See All

Feedbucket's Worst Rated Features

4.67Ticket Management

See All

Microsoft Clarity is a tool that captures how visitors interact with websites. It is free, easy to use, and can be set up quickl...Read more about Microsoft Clarity

Free trial
Free version
Integrations
WordPress
WordPress
+10 more

Microsoft Clarity's Best Rated Features

5.0Website Analytics

See All

Microsoft Clarity's Worst Rated Features

4.50Reporting/Analytics

See All

Userback is a powerful user feedback and bug-tracking tool designed to help product teams collect more feedback and act on it fa...Read more about Userback

Free trial
Free version
Integrations
Slack
Slack
+16 more

Userback's Best Rated Features

4.14Collaboration Tools

See All

Userback's Worst Rated Features

4.14Collaboration Tools

See All

Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that power must m...Read more about Hiver

Free trial
Free version
Integrations
Slack
Slack
+7 more

Hiver's Best Rated Features

5.0Collaboration Tools

See All

Hiver's Worst Rated Features

3.75Access Controls/Permissions

See All

Nothing builds trust like a face-to-face interaction. VideoAsk lets you do just that, at scale, with short, cloud-based video ch...Read more about VideoAsk

Free trial
Free version
Integrations
Dropbox Business
Dropbox Business
+13 more

VideoAsk's Best Rated Features

5.0Lead Capture

See All

VideoAsk's Worst Rated Features

4.14Data Import/Export

See All

InputKit is a SaaS solution that enhances companies' global customer and employee experiences while bolstering their online repu...Read more about InputKit

Free trial
Free version
Integrations
Slack
Slack
+36 more

InputKit's Best Rated Features

4.90Reporting/Analytics

See All

InputKit's Worst Rated Features

4.90Feedback Management

See All

SmileBack is a customer management software that helps businesses capture feedback to improve customer loyalty, engagement, rete...Read more about SmileBack

Free trial
Free version
Integrations
Slack
Slack
+10 more

WeBee provides innovative mobile guest experience solutions for hotels so that hotel guests can fulfill any of their needs (chec...Read more about WeBee

Free trial
Free version

WeBee's Best Rated Features

5.0Chat/Messaging

See All

WeBee's Worst Rated Features

4.82Reporting/Analytics

See All

ReputationStacker’s review management platform helps businesses generate more reviews, improve local search rankings, and attrac...Read more about ReputationStacker

Free trial
Free version
Integrations
Zapier
Zapier
+0 more

Simplesat is an intuitive and engaging survey tool for service businesses to collect insightful and actionable customer feedback...Read more about Simplesat

Free trial
Free version
Integrations
Slack
Slack
+58 more

Spark Chart is an Australian cloud-based survey software solution with 24 x 7 expert support and advice. Australian data storage...Read more about Spark Chart

Free trial
Free version
Integrations
Slack
Slack
+1 more

Spark Chart's Best Rated Features

5.0Customizable Questions

See All

Spark Chart's Worst Rated Features

4.76Reporting/Analytics

See All

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on fee...Read more about Zonka Feedback

Free trial
Free version
Integrations
Slack
Slack
+9 more

Zonka Feedback's Best Rated Features

5.0Multi-Channel Data Collection

See All

Zonka Feedback's Worst Rated Features

4.67Question Library

See All

Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and a...Read more about Delighted

Free trial
Free version
Integrations
Slack
Slack
+34 more

Delighted's Best Rated Features

4.86Customer Experience Management

See All

Delighted's Worst Rated Features

4.86Reporting/Analytics

See All

zenloop is a Berlin-based SaaS company that offers a CX Action Management platform. As the pioneer in Action Management, zenlo...Read more about zenloop

Free trial
Free version
Integrations
Slack
Slack
+8 more

ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features incl...Read more about ReviewTrackers

Free trial
Free version
Integrations
Hootsuite
Hootsuite
+5 more

ReviewTrackers's Best Rated Features

4.92Review Monitoring

See All

ReviewTrackers's Worst Rated Features

4.33Surveys & Feedback

See All

Sleekplan was specifically built to help companies of all sizes cover customer feedback. From collecting feedback and prioritizi...Read more about Sleekplan

Free trial
Free version
Integrations
Slack
Slack
+6 more

Sleekplan's Best Rated Features

4.94Feedback Management

See All

Sleekplan's Worst Rated Features

4.77Trend Analysis

See All

1
2
345
...
12