Best Contact Center Software of 2026 - Page 11
Updated April 24, 2025 at 2:32 PM
Written by Supriya Deka
Market Research Specialist
Edited by Rina Rai
Senior Editor
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Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for successful ...Read more about Natterbox
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Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experie...Read more about Sprinklr
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Snapforce offers a customer relationship management (CRM) system with three price options. This cloud-based product is a fit for...Read more about Snapforce
Ring4 is a cloud-based telephony solution that helps small to midsize businesses create virtual sim cards, international or loca...Read more about Ring4
Alvaria CX Suite takes the best of the proven and feature rich platforms - Aspect® Unified IP®, Aspect ALM, Noble CC and Noble O...Read more about Alvaria CX Suite
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Plivo offers a simple, quick, and scalable way to modernize customer communications. Plivo's enterprise-grade communications p...Read more about Plivo
Bria is a unified communications and collaboration solution that is designed for individuals, teams, enterprises and resellers w...Read more about Bria
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Truly is a business voice over IP (VoIP) solution available as a mobile application. Key features include an auto or predictive ...Read more about Truly
Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated ph...Read more about Ytel
Contivio Contact Center is a cloud-based contact center management (CRM) solution for small and large businesses. The solution h...Read more about Contivio Contact Center
Anywhere365 is a call center software designed to help businesses route calls to relevant agents and manage inbound dialogs. The...Read more about Anywhere365
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Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agen...Read more about Samespace
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3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolve...Read more about 3CX
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Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony ...Read more about Zoho Voice
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Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and r...Read more about Helpshift
Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Cen...Read more about Vivantio
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Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience ...Read more about Freshcaller
Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Res...Read more about Toky
As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow autom...Read more about Aloware
Lime CRM is a customer relationship management (CRM), which helps businesses in utility, real estate, wholesale, construction, m...Read more about Lime CRM
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Ameyo is a customer experience management solution that helps businesses leverage their call center resources to improve custome...Read more about Ameyo
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eVoice is a web-based virtual phone system designed to help small businesses streamline communication with customers. Features i...Read more about eVoice
CloudCall is the AI-powered communications platform built for CRM-first businesses. Fully hosted on AWS’s hyperscale infrastruct...Read more about CloudCall
Twilio is a cloud communications platform that enables businesses to build, scale and operate their own customized communication...Read more about Twilio
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Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, intera...Read more about Genesys Cloud CX
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