Best Contact Center software of 2026: which is right for you?

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Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, unified and e...Read more about Dixa

CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It simplifies...Read more about CloudTalk
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Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Customer Relati...Read more about Kiamo

GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system ...Read more about GoTo Connect
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LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction recording acros...Read more about LiveOps

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. ...Read more about Vonage Contact Center

Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financial...Read more about Apptivo
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CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their ...Read more about CallFire

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and custome...Read more about Zoho SalesIQ
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intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal s...Read more about Intalk.io
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Zingtree Agent Scripting is a cloud-based call center scripting solution for call centers in all industries. Users can create, d...Read more about Zingtree

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s re...Read more about Balto

Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners....Read more about CxEngage

Exotel is a premier full-stack consumer engagement platform in the emerging markets, which provides an industry-leading customer...Read more about Exotel
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Servetel (by Acefone) founded in 2017, is a company focusing on simplifying communication for businesses. We are a product compa...Read more about Servetel

eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer...Read more about eBanqo
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3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on A...Read more about 3CLogic

8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operat...Read more about 8x8 Contact Center
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NFON provides Business Solutions for Smart Communication. Cloud-powered suite bringing Voice and video calls, customer contact, ...Read more about Cloudya
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ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experi...Read more about ServiceNow Customer Service Management
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Clarity Connect is a call center management solution suitable for concurrent users and for organizations across a variety of ind...Read more about Clarity Connect

Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used ...Read more about Ring.io

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent...Read more about Webex Suite
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Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact...Read more about inconnect
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Avaya UCaaS (formerly Avaya Aura Contact Center) is a cloud-based and on-premise call center solution that caters to all busines...Read more about Avaya UCaaS
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