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Updated April 24, 2025

Best Contact Center software of 2026: which is right for you?

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Showing 226 - 250 of 357 products

Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, unified and e...Read more about Dixa

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+36 more

CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It simplifies...Read more about CloudTalk

Free trial
Free version
Integrations
Slack
Slack
+26 more

CloudTalk's Best Rated Features

4.60Call Logging

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CloudTalk's Worst Rated Features

3.0Online Voice Transmission

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Kiamo is a robust omnichannel solution for ambitious organizations that want to optimize the efficiency of their Customer Relati...Read more about Kiamo

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+6 more

GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system ...Read more about GoTo Connect

Free trial
Free version
Integrations
Slack
Slack
+5 more

GoTo Connect's Best Rated Features

4.71Call Recording

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GoTo Connect's Worst Rated Features

3.63Call Scheduling

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LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction recording acros...Read more about LiveOps

3.7

(6 reviews)

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+3 more

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. ...Read more about Vonage Contact Center

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+1 more

Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financial...Read more about Apptivo

Free trial
Free version
Integrations
Google Drive
Google Drive
+20 more

Apptivo's Best Rated Features

5.0Customizable Fields

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Apptivo's Worst Rated Features

3.83Calendar Sync

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CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their ...Read more about CallFire

Free trial
Free version

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and custome...Read more about Zoho SalesIQ

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+43 more

Zoho SalesIQ's Best Rated Features

4.88Transcripts/Chat History

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Zoho SalesIQ's Worst Rated Features

3.63Reporting/Analytics

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intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal s...Read more about Intalk.io

Free trial
Free version
Integrations
Zoho CRM
Zoho CRM
+2 more

Intalk.io's Best Rated Features

4.43Call Recording

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Intalk.io's Worst Rated Features

4.0Call Center Management

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Zingtree Agent Scripting is a cloud-based call center scripting solution for call centers in all industries. Users can create, d...Read more about Zingtree

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+5 more

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s re...Read more about Balto

Free trial
Free version
Integrations
HubSpot CRM
HubSpot CRM
+17 more

Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners....Read more about CxEngage

Free trial
Free version
Integrations
Slack
Slack
+0 more

Exotel is a premier full-stack consumer engagement platform in the emerging markets, which provides an industry-leading customer...Read more about Exotel

Free trial
Free version
Integrations
Shopify
Shopify
+8 more

Exotel's Best Rated Features

4.57Call Monitoring

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Exotel's Worst Rated Features

3.17VoIP Connection

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Servetel (by Acefone) founded in 2017, is a company focusing on simplifying communication for businesses. We are a product compa...Read more about Servetel

3.4

(5 reviews)

Free trial
Free version
Integrations
Zoho CRM
Zoho CRM
+0 more

eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer...Read more about eBanqo

Free trial
Free version

eBanqo's Best Rated Features

3.86Chat/Messaging

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eBanqo's Worst Rated Features

3.67Activity Tracking

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3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on A...Read more about 3CLogic

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+9 more

8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operat...Read more about 8x8 Contact Center

Free trial
Free version
Integrations
Microsoft Teams
Microsoft Teams
+1 more

8x8 Contact Center's Best Rated Features

4.50Automatic Call Distribution

See All

8x8 Contact Center's Worst Rated Features

3.79Reporting/Analytics

See All

NFON provides Business Solutions for Smart Communication. Cloud-powered suite bringing Voice and video calls, customer contact, ...Read more about Cloudya

Free trial
Free version
Integrations
WordPress
WordPress
+121 more

Cloudya's Best Rated Features

4.71Call Transfer

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Cloudya's Worst Rated Features

3.43VoIP Connection

See All

ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experi...Read more about ServiceNow Customer Service Management

Free trial
Free version
Integrations
Jira
Jira
+11 more

ServiceNow Customer Service Management's Best Rated Features

4.71Business Process Automation

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ServiceNow Customer Service Management's Worst Rated Features

3.71Self Service Portal

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Clarity Connect is a call center management solution suitable for concurrent users and for organizations across a variety of ind...Read more about Clarity Connect

3.7

(9 reviews)

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+1 more

Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used ...Read more about Ring.io

Free trial
Free version
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
+4 more

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent...Read more about Webex Suite

Free trial
Free version
Integrations
Slack
Slack
+17 more

Webex Suite's Best Rated Features

4.86File Transfer

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Webex Suite's Worst Rated Features

3.56Drag & Drop

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Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact...Read more about inconnect

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+4 more

inconnect's Best Rated Features

4.43Automatic Call Distribution

See All

inconnect's Worst Rated Features

4.0Call Recording

See All

Avaya UCaaS (formerly Avaya Aura Contact Center) is a cloud-based and on-premise call center solution that caters to all busines...Read more about Avaya UCaaS

Free trial
Free version

Avaya UCaaS's Best Rated Features

4.89Voice Mail

See All

Avaya UCaaS's Worst Rated Features

3.64Real-Time Chat

See All

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