# Page 2 | Best Complaint Management Software - 2026 Reviews & Pricing > Page 2 - Find the best Complaint Management Software for your organization. Compare top Complaint Management Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/crm/complaint-management-comparison --- [Home](https://www.softwareadvice.com/) / [Complaint Management Software](https://www.softwareadvice.com/crm/complaint-management-comparison/) / Page 2 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Complaint Management Software of 2026 - Page 2 Filter products 119 results ### Compare Products Showing 26 - 50 of 119 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [SimpleWorks](https://www.softwareadvice.com/email-marketing/simplecrm-profile/) SimpleCRM, offered by Simpleworks, is an exceptional CRM and AI-based solution designed specifically for mid-sized and large ent...[Read more about SimpleWorks](https://www.softwareadvice.com/email-marketing/simplecrm-profile/) **4.5** ([15 reviews](https://www.softwareadvice.com/email-marketing/simplecrm-profile/#reviews)) Free trial Free version Integrations Integrations PayPal Mailchimp +10 more +9 more +8 more [Simplify360](https://www.softwareadvice.com/crm/simplify360-profile/) Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all their mode...[Read more about Simplify360](https://www.softwareadvice.com/crm/simplify360-profile/) **4.4** ([15 reviews](https://www.softwareadvice.com/crm/simplify360-profile/reviews/)) Free trial Free version [Remedyforce](https://www.softwareadvice.com/patch-management/bmc-remedyforce-profile/) Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incid...[Read more about Remedyforce](https://www.softwareadvice.com/patch-management/bmc-remedyforce-profile/) **4.3** ([15 reviews](https://www.softwareadvice.com/patch-management/bmc-remedyforce-profile/reviews/)) Free trial Free version [Intouch Insight CX Platform](https://www.softwareadvice.com/hr/liacx-profile/) The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospital...[Read more about Intouch Insight CX Platform](https://www.softwareadvice.com/hr/liacx-profile/) **4.3** ([12 reviews](https://www.softwareadvice.com/hr/liacx-profile/reviews/)) Free trial Free version Integrations Integrations Slack Microsoft Excel +5 more +4 more +3 more [TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction, sentiment...[Read more about TeamSupport](https://www.softwareadvice.com/crm/teamsupport-profile/) **4.5** ([848 reviews](https://www.softwareadvice.com/crm/teamsupport-profile/reviews/)) Free trial Free version Integrations Integrations Slack Dropbox Business +38 more +37 more +36 more TeamSupport's Best Rated Features 5.0Collaboration Tools See All TeamSupport's Worst Rated Features 4.0Call Center Management See All [MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/) MasterControl Quality Excellence is the #1 Quality Management System (QMS) in life sciences. Built on an AI-driven platform, it ...[Read more about MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/) **4.5** ([534 reviews](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/)) Free trial Free version Integrations Integrations Microsoft PowerPoint Microsoft Excel +2 more +1 more +0 more MasterControl Quality Excellence's Best Rated Features 4.77Electronic Signature See All MasterControl Quality Excellence's Worst Rated Features 3.46Issue Tracking See All [JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facil...[Read more about JIRA Service Management](https://www.softwareadvice.com/help-desk/jira-service-management-profile/) **4.5** ([770 reviews](https://www.softwareadvice.com/help-desk/jira-service-management-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Google Drive +57 more +56 more +55 more JIRA Service Management's Best Rated Features 5.0Remote Monitoring & Management See All JIRA Service Management's Worst Rated Features 3.78Activity Tracking See All [Kapture CX](https://www.softwareadvice.com/crm/kapture-profile/) Kapture CRM offers software tools and solutions to businesses, helping them bring a level of automation to every operation. The ...[Read more about Kapture CX](https://www.softwareadvice.com/crm/kapture-profile/) **4.2** ([40 reviews](https://www.softwareadvice.com/crm/kapture-profile/reviews/)) Free trial Free version Integrations Integrations WordPress Google Analytics 360 +11 more +10 more +9 more Kapture CX's Best Rated Features 4.89Queue Management See All Kapture CX's Worst Rated Features 4.33Live Chat See All [Focus Softnet](https://www.softwareadvice.com/crm/centra-hub-crm-profile/) Centra Hub CRM is a solution designed to help businesses of any size streamline sales, customer service, and marketing processes...[Read more about Focus Softnet](https://www.softwareadvice.com/crm/centra-hub-crm-profile/) **3.9** ([31 reviews](https://www.softwareadvice.com/crm/centra-hub-crm-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Google Drive +11 more +10 more +9 more Focus Softnet's Best Rated Features 4.38Contact Database See All Focus Softnet's Worst Rated Features 3.0Calendar/Reminder System See All [Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/) Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Cen...[Read more about Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/) **4.3** ([178 reviews](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/reviews/)) Free trial Free version Integrations Integrations Slack Jira +16 more +15 more +14 more Vivantio's Best Rated Features 4.83Incident Management See All Vivantio's Worst Rated Features 4.71Ticket Management See All [Vtiger CRM](https://www.softwareadvice.com/crm/vtiger-profile/) Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entir...[Read more about Vtiger CRM](https://www.softwareadvice.com/crm/vtiger-profile/) **4.3** ([337 reviews](https://www.softwareadvice.com/crm/vtiger-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Google Drive +31 more +30 more +29 more Vtiger CRM's Best Rated Features 4.75Contact Database See All Vtiger CRM's Worst Rated Features 3.70Document Storage See All [Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping...[Read more about Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) **4.0** ([90 reviews](https://www.softwareadvice.com/crm/efficy-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Microsoft PowerPoint +18 more +17 more +16 more [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowl...[Read more about NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) **4.2** ([581 reviews](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/)) Free trial Free version Integrations Integrations Zoom Workplace Microsoft Teams +27 more +26 more +25 more NiCE CXone's Best Rated Features 4.88Performance Management See All NiCE CXone's Worst Rated Features 3.33Call Tagging See All [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in ...[Read more about Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) **4.2** ([993 reviews](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Google Drive +72 more +71 more +70 more Bitrix24's Best Rated Features 4.88Client Database See All Bitrix24's Worst Rated Features 3.41Activity Dashboard See All [Missive](https://www.softwareadvice.com/voip/missive-profile/) Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their existing workflo...[Read more about Missive](https://www.softwareadvice.com/voip/missive-profile/) **4.9** ([184 reviews](https://www.softwareadvice.com/voip/missive-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Trello +19 more +18 more +17 more Missive's Best Rated Features 5.0Tagging See All Missive's Worst Rated Features 4.35Third-Party Integrations See All [Preferred Patron Loyalty](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/) Preferred Patron helps businesses turn one-time customers into repeat customers with loyalty, rewards, messaging, automation, an...[Read more about Preferred Patron Loyalty](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/) **4.9** ([109 reviews](https://www.softwareadvice.com/customer-reference-management/preferred-patron-profile/reviews/)) Free trial Free version Integrations Integrations Square Point of Sale Text Request +13 more +12 more +11 more Preferred Patron Loyalty's Best Rated Features 5.0SMS Marketing See All Preferred Patron Loyalty's Worst Rated Features 4.90Transaction History See All [Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need...[Read more about Gladly](https://www.softwareadvice.com/call-center/gladly-profile/) **4.8** ([139 reviews](https://www.softwareadvice.com/call-center/gladly-profile/reviews/)) Free trial Free version Integrations Integrations Slack Asana +31 more +30 more +29 more Gladly's Best Rated Features 4.91Real-time Consumer-facing Chat See All Gladly's Worst Rated Features 4.0Negative Feedback Management See All [A1 Tracker](https://www.softwareadvice.com/crm/a1-tracker-profile/) A1 Tracker Contract Management Software is a cloud-based contract management & lifecycle platform. A1 Tracker's features in...[Read more about A1 Tracker](https://www.softwareadvice.com/crm/a1-tracker-profile/) **4.9** ([79 reviews](https://www.softwareadvice.com/crm/a1-tracker-profile/reviews/)) Free trial Free version Integrations Integrations Cisco Duo SAP Business One +3 more +2 more +1 more A1 Tracker's Best Rated Features 5.0Claims Settlement See All A1 Tracker's Worst Rated Features 4.63Data Import/Export See All [Qualityze Suite](https://www.softwareadvice.com/cmms/qualityze-profile/) Qualityze is a cloud-based Quality Management System (QMS) built on Salesforce that transforms quality processes into intelligen...[Read more about Qualityze Suite](https://www.softwareadvice.com/cmms/qualityze-profile/) **4.9** ([67 reviews](https://www.softwareadvice.com/cmms/qualityze-profile/reviews/)) Free trial Free version Integrations Integrations Salesforce Platform +0 more +0 more +0 more Qualityze Suite's Best Rated Features 5.0Document Storage See All Qualityze Suite's Worst Rated Features 4.25Reporting & Statistics See All [Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience tha...[Read more about Smartsupp](https://www.softwareadvice.com/live-chat/smartsupp-profile/) **4.6** ([343 reviews](https://www.softwareadvice.com/live-chat/smartsupp-profile/reviews/)) Free trial Free version Integrations Integrations WordPress Wix +18 more +17 more +16 more Smartsupp's Best Rated Features 5.0Chat/Messaging See All Smartsupp's Worst Rated Features 4.0Offline Form See All [Avochato](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review manage...[Read more about Avochato](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) **4.7** ([135 reviews](https://www.softwareadvice.com/mobile-marketing/avochato-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +9 more +8 more +7 more [XM for Customer Experience](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/) Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor c...[Read more about XM for Customer Experience](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/) **4.6** ([255 reviews](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +30 more +29 more +28 more XM for Customer Experience's Best Rated Features 4.90Negative Feedback Management See All XM for Customer Experience's Worst Rated Features 4.33NPS Survey Structure See All [GetMoreReviews](https://www.softwareadvice.com/review-management/getmorereviews-profile/) GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate reviews of...[Read more about GetMoreReviews](https://www.softwareadvice.com/review-management/getmorereviews-profile/) **4.7** ([148 reviews](https://www.softwareadvice.com/review-management/getmorereviews-profile/reviews/)) Free trial Free version Integrations Integrations Zapier +0 more +0 more +0 more GetMoreReviews's Best Rated Features 4.55Feedback Management See All GetMoreReviews's Worst Rated Features 3.38Review Monitoring See All [ReviewInc](https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile/) ReviewInc is a reputation and review management software designed to help businesses manage their online presence. It supports i...[Read more about ReviewInc](https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile/) **4.8** ([35 reviews](https://www.softwareadvice.com/customer-communications-mngt/reviewinc-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp HubSpot CRM +19 more +18 more +17 more ReviewInc's Best Rated Features 3.67Review Request See All ReviewInc's Worst Rated Features 3.67Review Request See All [Gorgias](https://www.softwareadvice.com/crm/gorgias-profile/) Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries throughout the entire c...[Read more about Gorgias](https://www.softwareadvice.com/crm/gorgias-profile/) **4.6** ([134 reviews](https://www.softwareadvice.com/crm/gorgias-profile/reviews/)) Free trial Free version Integrations Integrations Slack WhatsApp +55 more +54 more +53 more Gorgias's Best Rated Features 4.69Macros/Templated Responses See All Gorgias's Worst Rated Features 3.87Mobile Access See All [1](https://www.softwareadvice.com/crm/complaint-management-comparison/) 2 [3](https://www.softwareadvice.com/crm/complaint-management-comparison/?page=3)[4](https://www.softwareadvice.com/crm/complaint-management-comparison/?page=4)[5](https://www.softwareadvice.com/crm/complaint-management-comparison/?page=5)