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Best Complaint Management Software of 2026 - Page 2

Updated January 27, 2025 at 9:55 AM

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Showing 26 - 50 of 120 products

Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every customer touchp...Read more about Freshdesk

Free trial
Free version
Integrations
Google Drive
Google Drive
+74 more

Freshdesk's Best Rated Features

4.93Inbox Management

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Freshdesk's Worst Rated Features

3.74Social Media Integration

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Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all their mode...Read more about Simplify360

Free trial
Free version

Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incid...Read more about Remedyforce

Free trial
Free version

JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facil...Read more about JIRA Service Management

Free trial
Free version
Integrations
Google Docs
Google Docs
+57 more

JIRA Service Management's Best Rated Features

5.0Remote Monitoring & Management

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JIRA Service Management's Worst Rated Features

3.78Activity Tracking

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The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospital...Read more about Intouch Insight CX Platform

Free trial
Free version
Integrations
Slack
Slack
+5 more

Kapture CRM offers software tools and solutions to businesses, helping them bring a level of automation to every operation. The ...Read more about Kapture CX

Free trial
Free version
Integrations
WordPress
WordPress
+11 more

Kapture CX's Best Rated Features

4.89Queue Management

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Kapture CX's Worst Rated Features

4.33Live Chat

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Centra Hub CRM is a solution designed to help businesses of any size streamline sales, customer service, and marketing processes...Read more about CentraHub CRM

Free trial
Free version
Integrations
Google Docs
Google Docs
+11 more

CentraHub CRM's Best Rated Features

4.38Contact Database

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CentraHub CRM's Worst Rated Features

3.0Calendar/Reminder System

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Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Cen...Read more about Vivantio

Free trial
Free version
Integrations
Slack
Slack
+16 more

Vivantio's Best Rated Features

4.83Incident Management

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Vivantio's Worst Rated Features

4.71Ticket Management

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Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entir...Read more about Vtiger CRM

Free trial
Free version
Integrations
Google Docs
Google Docs
+31 more

Vtiger CRM's Best Rated Features

4.75Contact Database

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Vtiger CRM's Worst Rated Features

3.70Document Storage

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At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping...Read more about Efficy CRM

Free trial
Free version
Integrations
Google Docs
Google Docs
+18 more

CXone Mpower is a tool that enables organizations to orchestrate every type of interaction—from voice and digital messaging to c...Read more about CXone Mpower

Free trial
Free version
Integrations
Zoom Workplace
Zoom Workplace
+28 more

CXone Mpower's Best Rated Features

4.88Performance Management

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CXone Mpower's Worst Rated Features

3.33Call Tagging

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Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in ...Read more about Bitrix24

Free trial
Free version
Integrations
Google Docs
Google Docs
+71 more

Bitrix24's Best Rated Features

4.88Client Database

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Bitrix24's Worst Rated Features

3.47Activity Dashboard

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Preferred Patron is built for organizations that care about repeat business— from single-location shops to fast-growing multi-lo...Read more about Preferred Patron Loyalty

Free trial
Free version
Integrations
Square Point of Sale
Square Point of Sale
+13 more

Preferred Patron Loyalty's Best Rated Features

5.0SMS Marketing

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Preferred Patron Loyalty's Worst Rated Features

4.90Transaction History

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Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their existing workflo...Read more about Missive

Free trial
Free version
Integrations
Google Drive
Google Drive
+17 more

Missive's Best Rated Features

5.0Multiple User Accounts

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Missive's Worst Rated Features

4.22Third-Party Integrations

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For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need...Read more about Gladly

Free trial
Free version
Integrations
Slack
Slack
+31 more

Gladly's Best Rated Features

4.91Real-time Consumer-facing Chat

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Gladly's Worst Rated Features

4.0Negative Feedback Management

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QT9 QMS is a web-based quality management solution used by companies to comply with ISO and FDA quality standards. The software ...Read more about QT9 QMS

Free trial
Free version
Integrations
Microsoft Excel
Microsoft Excel
+1 more

QT9 QMS's Best Rated Features

5.0Defect Tracking

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QT9 QMS's Worst Rated Features

3.50Quality Control

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A1 Tracker Contract Management Software is a cloud-based contract management & lifecycle platform. A1 Tracker's features in...Read more about A1 Tracker

Free trial
Free version
Integrations
Duo Security
Duo Security
+3 more

A1 Tracker's Best Rated Features

5.0Claims Settlement

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A1 Tracker's Worst Rated Features

4.63Data Import/Export

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Qualityze is a Salesforce cloud-based compliance and process management system that helps in developing and maintaining good qua...Read more about Qualityze Suite

Free trial
Free version
Integrations
Salesforce Platform
Salesforce Platform
+0 more

Qualityze Suite's Best Rated Features

5.0Document Storage

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Qualityze Suite's Worst Rated Features

4.14Reporting & Statistics

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Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping experience tha...Read more about Smartsupp

Free trial
Free version
Integrations
WordPress
WordPress
+17 more

Smartsupp's Best Rated Features

5.0Chat/Messaging

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Smartsupp's Worst Rated Features

4.0Offline Form

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Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review manage...Read more about Avochato

Free trial
Free version
Integrations
Slack
Slack
+10 more

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor c...Read more about XM for Customer Experience

Free trial
Free version
Integrations
Slack
Slack
+30 more

XM for Customer Experience's Best Rated Features

4.90Negative Feedback Management

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XM for Customer Experience's Worst Rated Features

4.33NPS Survey Structure

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GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate reviews of...Read more about GetMoreReviews

Free trial
Free version
Integrations
Zapier
Zapier
+0 more

GetMoreReviews's Best Rated Features

4.55Feedback Management

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GetMoreReviews's Worst Rated Features

3.38Review Monitoring

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ReviewInc is a reputation and review management software designed to help businesses manage their online presence. It supports i...Read more about ReviewInc

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+19 more

ReviewInc's Best Rated Features

3.67Review Request

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ReviewInc's Worst Rated Features

3.67Review Request

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Daruma is a software solution that supports and strengthens quality management in organizations through the automation of manage...Read more about Daruma

Free trial
Free version
Integrations
Microsoft 365
Microsoft 365
+2 more

Daruma's Best Rated Features

4.72Compliance Management

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Daruma's Worst Rated Features

3.78Customizable Forms

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Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resou...Read more about Mint Service Desk

Free trial
Free version
Integrations
Microsoft Azure
Microsoft Azure
+3 more

Mint Service Desk's Best Rated Features

5.0Ticket Management

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Mint Service Desk's Worst Rated Features

4.75Knowledge Base Management

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