# Page 10 | Best Customer Communications Management Software - 2026 Reviews & Pricing > Page 10 - Find the best Customer Communications Management Software for your organization. Compare top Customer Communications Management Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/customer-communications-mngt --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Page 10 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Communications Management Software of 2026 - Page 10 Filter products 320 results ### Compare Products Showing 226 - 250 of 320 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include m...[Read more about Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/) **4.5** ([2213 reviews](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)) Free trial Free version Integrations Integrations Slack Trello +70 more +69 more +68 more Zoho Desk's Best Rated Features 4.88SSL Security See All Zoho Desk's Worst Rated Features 3.91Data Import/Export See All [Nuxeo](https://www.softwareadvice.com/cms/nuxeo-profile/) Nuxeo helps enterprises build and modernize content management applications to tackle the content issues of today with a low-cod...[Read more about Nuxeo](https://www.softwareadvice.com/cms/nuxeo-profile/) **4.2** ([32 reviews](https://www.softwareadvice.com/cms/nuxeo-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Dropbox Business +9 more +8 more +7 more [Intercom](https://www.softwareadvice.com/crm/intercom-profile/) Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human...[Read more about Intercom](https://www.softwareadvice.com/crm/intercom-profile/) **4.5** ([1133 reviews](https://www.softwareadvice.com/crm/intercom-profile/reviews/)) Free trial Free version Integrations Integrations Slack Trello +90 more +89 more +88 more Intercom's Best Rated Features 4.75Customizable Fields See All Intercom's Worst Rated Features 3.71Third-Party Integrations See All [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets ...[Read more about Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** ([3055 reviews](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Slack +84 more +83 more +82 more Pipedrive's Best Rated Features 4.85Activity Tracking See All Pipedrive's Worst Rated Features 3.10Quotes/Estimates See All [Moxo](https://www.softwareadvice.com/crm/moxo-profile/) Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences. Business processes often ...[Read more about Moxo](https://www.softwareadvice.com/crm/moxo-profile/) **4.0** ([24 reviews](https://www.softwareadvice.com/crm/moxo-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Slack +18 more +17 more +16 more [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every customer touchp...[Read more about Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) **4.5** ([3444 reviews](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Slack +74 more +73 more +72 more Freshdesk's Best Rated Features 4.94Inbox Management See All Freshdesk's Worst Rated Features 3.74Social Media Integration See All [Trengo](https://www.softwareadvice.com/customer-success/trengo-profile/) We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocki...[Read more about Trengo](https://www.softwareadvice.com/customer-success/trengo-profile/) **4.1** ([26 reviews](https://www.softwareadvice.com/customer-success/trengo-profile/reviews/)) Free trial Free version Integrations Integrations Slack Trello +13 more +12 more +11 more [Zoho SalesIQ](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/) Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and custome...[Read more about Zoho SalesIQ](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/) **4.4** ([98 reviews](https://www.softwareadvice.com/live-chat/zoho-salesiq-profile/reviews/)) Free trial Free version Integrations Integrations Mailchimp WordPress +43 more +42 more +41 more Zoho SalesIQ's Best Rated Features 4.88Transcripts/Chat History See All Zoho SalesIQ's Worst Rated Features 3.63Reporting/Analytics See All [Samespace](https://www.softwareadvice.com/customer-communications-mngt/samespace-profile/) Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agen...[Read more about Samespace](https://www.softwareadvice.com/customer-communications-mngt/samespace-profile/) **3.6** ([16 reviews](https://www.softwareadvice.com/customer-communications-mngt/samespace-profile/reviews/)) Free trial Free version Integrations Integrations HubSpot CRM Salesforce Starter +1 more +0 more +0 more Samespace's Best Rated Features 3.75Contact Management See All Samespace's Worst Rated Features 2.67Mobile Access See All [ServiceNow Customer Service Management](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/) ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experi...[Read more about ServiceNow Customer Service Management](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/) **4.4** ([152 reviews](https://www.softwareadvice.com/product/356274-ServiceNow-Customer-Service-Management/reviews/)) Free trial Free version Integrations Integrations Jira Microsoft Teams +11 more +10 more +9 more ServiceNow Customer Service Management's Best Rated Features 4.71Business Process Automation See All ServiceNow Customer Service Management's Worst Rated Features 3.71Self Service Portal See All [Zoho Voice](https://www.softwareadvice.com/voip/zoho-voice-profile/) Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony ...[Read more about Zoho Voice](https://www.softwareadvice.com/voip/zoho-voice-profile/) **4.0** ([46 reviews](https://www.softwareadvice.com/voip/zoho-voice-profile/#reviews)) Free trial Free version Integrations Integrations Zoho CRM Zoho Desk +6 more +5 more +4 more Zoho Voice's Best Rated Features 4.55Computer Telephony Integration See All Zoho Voice's Worst Rated Features 2.50Alerts/Notifications See All [Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing ...[Read more about Freshchat](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/) **4.2** ([130 reviews](https://www.softwareadvice.com/conversational-marketing/fresh-chat-profile/reviews/)) Free trial Free version Integrations Integrations Slack TeamViewer ONE +15 more +14 more +13 more Freshchat's Best Rated Features 4.80Chat/Messaging See All Freshchat's Worst Rated Features 3.45Automated Responses See All [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, intera...[Read more about Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) **4.3** ([264 reviews](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/)) Free trial Free version Integrations Integrations Google Workspace Zendesk Suite +15 more +14 more +13 more Genesys Cloud CX's Best Rated Features 4.89Queue Management See All Genesys Cloud CX's Worst Rated Features 3.15Alerts/Escalation See All [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run pr...[Read more about Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) **4.4** ([4060 reviews](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/)) Free trial Free version Integrations Integrations WhatsApp Telegram +1 more +0 more +0 more Viber's Best Rated Features 4.65Chat/Messaging See All Viber's Worst Rated Features 4.11Interaction Tracking See All [Weave](https://www.softwareadvice.com/product/158992-Weave/) Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate...[Read more about Weave](https://www.softwareadvice.com/product/158992-Weave/) **4.3** ([672 reviews](https://www.softwareadvice.com/product/158992-Weave/reviews/)) Free trial Free version Integrations Integrations Mindbody Booker +37 more +36 more +35 more Weave's Best Rated Features 5.0Communication Management See All Weave's Worst Rated Features 3.33IVR See All [Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping...[Read more about Efficy CRM](https://www.softwareadvice.com/crm/efficy-profile/) **4.0** ([90 reviews](https://www.softwareadvice.com/crm/efficy-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Microsoft PowerPoint +18 more +17 more +16 more [Hatch](https://www.softwareadvice.com/product/266333-Hatch/) Hatch is the AI growth engine for service businesses, with AI CSRs across voice, SMS, and email that enable you to convert more ...[Read more about Hatch](https://www.softwareadvice.com/product/266333-Hatch/) **3.5** ([40 reviews](https://www.softwareadvice.com/product/266333-Hatch/reviews/)) Free trial Free version Integrations Integrations ServiceTitan improveit 360 +1 more +0 more +0 more Hatch's Best Rated Features 4.05Personalization See All Hatch's Worst Rated Features 2.50Performance Metrics See All [Demandforce](https://www.softwareadvice.com/product/116457-Demandforce/) Demandforce is the all-in-one practice growth solution made to attract new patients, and keep them coming back. With fully-integ...[Read more about Demandforce](https://www.softwareadvice.com/product/116457-Demandforce/) **3.7** ([68 reviews](https://www.softwareadvice.com/product/116457-Demandforce/#reviews)) Free trial Free version Integrations Integrations ChiroTouch QuickBooks Online Advanced +32 more +31 more +30 more Demandforce's Best Rated Features 4.38Social Media Integration See All Demandforce's Worst Rated Features 3.17Template Management See All [Podium](https://www.softwareadvice.com/online-payment/podium-profile/) Podium's lead conversion platform helps businesses manage converstions using artificial intelligence (AI) technology. It assists...[Read more about Podium](https://www.softwareadvice.com/online-payment/podium-profile/) **4.3** ([522 reviews](https://www.softwareadvice.com/online-payment/podium-profile/reviews/)) Free trial Free version Integrations Integrations Mailchimp QuickBooks Online +99 more +98 more +97 more Podium's Best Rated Features 4.50Offline Form See All Podium's Worst Rated Features 2.86Data Import/Export See All [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement management, knowl...[Read more about NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) **4.2** ([581 reviews](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/)) Free trial Free version Integrations Integrations Zoom Workplace Microsoft Teams +27 more +26 more +25 more NiCE CXone's Best Rated Features 4.88Performance Management See All NiCE CXone's Worst Rated Features 3.33Call Tagging See All [JustCall](https://www.softwareadvice.com/call-center/justcall-profile/) JustCall is an AI-powered customer communication platform built for sales and support teams. For 9 years, we've helped businesse...[Read more about JustCall](https://www.softwareadvice.com/call-center/justcall-profile/) **4.1** ([224 reviews](https://www.softwareadvice.com/call-center/justcall-profile/reviews/)) Free trial Free version Integrations Integrations Slack Zoho CRM +67 more +66 more +65 more JustCall's Best Rated Features 4.67Caller ID See All JustCall's Worst Rated Features 3.25Customizable Templates See All [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in ...[Read more about Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) **4.2** ([995 reviews](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Google Drive +72 more +71 more +70 more Bitrix24's Best Rated Features 4.88Client Database See All Bitrix24's Worst Rated Features 3.41Activity Dashboard See All [ZoomInfo Sales](https://www.softwareadvice.com/product/200338-ZoomInfo-sales/) ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently re...[Read more about ZoomInfo Sales](https://www.softwareadvice.com/product/200338-ZoomInfo-sales/) **4.1** ([319 reviews](https://www.softwareadvice.com/product/200338-ZoomInfo-sales/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +15 more +14 more +13 more ZoomInfo Sales's Best Rated Features 4.50Competitive Analysis See All ZoomInfo Sales's Worst Rated Features 3.05Real-Time Data See All [Zenvia Customer Cloud](https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/) Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer service. With...[Read more about Zenvia Customer Cloud](https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/) **4.1** ([359 reviews](https://www.softwareadvice.com/customer-communications-mngt/zenvia-conversion-profile/reviews/)) Free trial Free version Integrations Integrations PayPal Shopify +5 more +4 more +3 more Zenvia Customer Cloud's Best Rated Features 4.36One-to-One Messaging See All Zenvia Customer Cloud's Worst Rated Features 3.05Reporting/Analytics See All [Keap](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/) Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), m...[Read more about Keap](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/) **4.1** ([1298 reviews](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Slack +61 more +60 more +59 more Keap's Best Rated Features 4.71Customizable Templates See All Keap's Worst Rated Features 2.64Calendar/Reminder System See All ... 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