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Best Customer Communications Management Software of 2026 - Page 10

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Showing 226 - 250 of 305 products

Moxo’s service orchestration platform transforms complex B2B relationships into seamless experiences. Business processes often ...Read more about Moxo

Free trial
Free version
Integrations
Google Drive
Google Drive
+18 more

Atom is a conversational chatbot that automates responses and answers customer questions within seconds. It understands intent, ...Read more about Atom

Free trial
Free version
Integrations
Telegram
Telegram
+3 more

Atom's Best Rated Features

4.88Alerts/Notifications

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Atom's Worst Rated Features

4.60Chat/Messaging

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Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and custome...Read more about Zoho SalesIQ

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+43 more

Zoho SalesIQ's Best Rated Features

4.88Transcripts/Chat History

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Zoho SalesIQ's Worst Rated Features

3.63Reporting/Analytics

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Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every customer touchp...Read more about Freshdesk

Free trial
Free version
Integrations
Google Drive
Google Drive
+74 more

Freshdesk's Best Rated Features

4.93Inbox Management

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Freshdesk's Worst Rated Features

3.74Social Media Integration

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17hats is a cloud-based business management platform that helps automate the entire business process. It caters to a wide spectr...Read more about 17hats

Free trial
Free version
Integrations
PayPal
PayPal
+6 more

17hats's Best Rated Features

4.88Document Management

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17hats's Worst Rated Features

3.86Order Management

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Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agen...Read more about Samespace

Free trial
Free version
Integrations
HubSpot CRM
HubSpot CRM
+1 more

Samespace's Best Rated Features

3.75Contact Management

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Samespace's Worst Rated Features

2.67Mobile Access

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ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experi...Read more about ServiceNow Customer Service Management

Free trial
Free version
Integrations
Jira
Jira
+11 more

ServiceNow Customer Service Management's Best Rated Features

4.71Business Process Automation

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ServiceNow Customer Service Management's Worst Rated Features

3.71Self Service Portal

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We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocki...Read more about Trengo

Free trial
Free version
Integrations
Slack
Slack
+13 more

Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony ...Read more about Zoho Voice

Free trial
Free version
Integrations
Zoho CRM
Zoho CRM
+6 more

Zoho Voice's Best Rated Features

4.55Computer Telephony Integration

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Zoho Voice's Worst Rated Features

2.50Alerts/Notifications

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Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, th...Read more about Kommo

Free trial
Free version
Integrations
Slack
Slack
+26 more

Kommo's Best Rated Features

4.75Pipeline Management

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Kommo's Worst Rated Features

3.62Customizable Reports

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Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate...Read more about Weave

Free trial
Free version
Integrations
Mindbody
Mindbody
+37 more

Weave's Best Rated Features

5.0Communication Management

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Weave's Worst Rated Features

3.33IVR

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Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run pr...Read more about Viber

Free trial
Free version
Integrations
WhatsApp
WhatsApp
+1 more

Viber's Best Rated Features

4.65Chat/Messaging

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Viber's Worst Rated Features

4.11Interaction Tracking

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Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, intera...Read more about Genesys Cloud CX

Free trial
Free version
Integrations
Google Workspace
Google Workspace
+15 more

Genesys Cloud CX's Best Rated Features

4.89Queue Management

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Genesys Cloud CX's Worst Rated Features

3.15Alerts/Escalation

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Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing ...Read more about Freshchat

Free trial
Free version
Integrations
Slack
Slack
+15 more

Freshchat's Best Rated Features

4.89Multi-Channel Communication

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Freshchat's Worst Rated Features

3.30Automated Responses

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At last, a CRM solution that truly adapts to your needs! Our mission is to help each company or organisation succeed by helping...Read more about Efficy CRM

Free trial
Free version
Integrations
Google Docs
Google Docs
+18 more

Hatch is a messaging application that helps businesses in home improvements, real estate brokerage and mortgage industries engag...Read more about Hatch

Free trial
Free version

Hatch's Best Rated Features

4.05Personalization

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Hatch's Worst Rated Features

2.64Performance Metrics

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Demandforce is the all-in-one practice growth solution made to attract new patients, and keep them coming back. With fully-integ...Read more about Demandforce

Free trial
Free version
Integrations
ChiroTouch
ChiroTouch
+32 more

Demandforce's Best Rated Features

4.38Social Media Integration

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Demandforce's Worst Rated Features

3.17Template Management

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JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one pl...Read more about JustCall

Free trial
Free version
Integrations
Slack
Slack
+68 more

JustCall's Best Rated Features

4.46Call Recording

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JustCall's Worst Rated Features

3.25Customizable Templates

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CXone Mpower is a tool that enables organizations to orchestrate every type of interaction—from voice and digital messaging to c...Read more about CXone Mpower

Free trial
Free version
Integrations
Zoom Workplace
Zoom Workplace
+28 more

CXone Mpower's Best Rated Features

4.88Performance Management

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CXone Mpower's Worst Rated Features

3.33Call Tagging

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Podium's lead conversion platform helps businesses manage converstions using artificial intelligence (AI) technology. It assists...Read more about Podium

Free trial
Free version
Integrations
Mailchimp
Mailchimp
+99 more

Podium's Best Rated Features

4.50Offline Form

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Podium's Worst Rated Features

2.83Data Import/Export

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ZoomInfo Sales is the modern go-to-market platform for B2B companies. We have the biggest, most accurate, and most frequently re...Read more about ZoomInfo Sales

Free trial
Free version
Integrations
Slack
Slack
+15 more

ZoomInfo Sales's Best Rated Features

4.50Competitive Analysis

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ZoomInfo Sales's Worst Rated Features

3.05Real-Time Data

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Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in ...Read more about Bitrix24

Free trial
Free version
Integrations
Google Docs
Google Docs
+71 more

Bitrix24's Best Rated Features

4.88Client Database

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Bitrix24's Worst Rated Features

3.47Activity Dashboard

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Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer service. With...Read more about Zenvia Customer Cloud

Free trial
Free version
Integrations
PayPal
PayPal
+5 more

Zenvia Customer Cloud's Best Rated Features

4.36One-to-One Messaging

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Zenvia Customer Cloud's Worst Rated Features

3.05Reporting/Analytics

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Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), m...Read more about Keap

Free trial
Free version
Integrations
Google Drive
Google Drive
+61 more

Keap's Best Rated Features

4.71Customizable Templates

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Keap's Worst Rated Features

2.64Calendar/Reminder System

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Adereso is an omnichannel customer service software that centralizes multiple communication channels like WhatsApp, Facebook, In...Read more about Adereso Helpdesk

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Free trial
Free version
Integrations
Shopify
Shopify
+2 more
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